The only thing positive about this location is that it has a pond and has that "vintage" look that is becoming normal amongst random owners who like to convert old barns, buildings, etc. into wedding venues yet barely know how to run nor care about the weddings they do. One particular staff member I believe name is Travis as well as the wife, are at the center of all the issues for both vendors and wedding couples. Throughout the evening Travis interrupted my set trying to tell me what the clients wanted when I'm the one that is in constant communication with them before and during the event, trying to tell me things that the couple want that I knew they didn't. He caused dead air time by having me leave my post to confirm details that were not true. He also was extremely rude to the bride and groom and their parents, and became extremely hostile towards me with a variety of threats (none which meant anything to me but a lot to him) because I wanted to accommodate the bride, groom, and parents with a small amount of extra time (30 minutes) for their wedding day. Shortly after the angry manchild Travis approaches the stage with hostility, which lead to the event ending with me letting everyone know that the venue needs to shut down. It's also worth noting that many of this venue's Yelp reviews express the same experience of incredible rudeness from staff. The venue did not care about their big day, and were not willing to sacrifice 30 minutes with extra pay to make the couple and their families happy. This venue literally only cares about volume (number) of weddings and not quality (one of Travis bragging points when being hostile was reporting on number of weddings the venue did that weekend, which was modest at best) they are strictly in it for short term gains. Also the venue has terrible electricity and outlets. The ceremony was almost ruined completely by the venue because the outlets they said they had prior to the event kept tripping, and literally only one speaker was being used. All in all this is an awful venue especially for vendors and I highly recommend people to look elsewhere for a venue that will actually take extra steps to make your wedding special. There are PLENTY of venues that are superior in every aspect and those venues should be the ones earning your money, not these money hungry people. read more

This place is wonderful. We attended probably the best wedding ever. The grounds and buildings are beautiful and stylishly decorated. The catering was delicious. The staff were helpful, upbeat and made for an all around great time. Five stars, for sure. read more

We attended a Wedding and reception during which there was constant rain.... The wedding and activities went on as planned thanks to the set up and site crew considering the circumstances. The campus offers not only a wedding environment but one for corporate retreats. The on site amenities, the views and the Historic structures are one of a kind. read more

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I recently had my wedding here, and everything done by Travis and Michelle exceeded our expectations. From the beautiful Ohio River this locale overlooks to the rustic partially-restored train station, to the intricate 19th Century details inside the main house, Inn at Oneonta exudes personality that may only be found in an historic heritage site. Furthermore, the place may look old but definitely does not smell old. Folks who frequently go to historical bed & breakfasts know what I'm talking about. Customers may host everything from weddings to family gatherings, or even weekend parties at this house. There are ample seating, outdoors grill, a full kitchen inside the house with enough bedrooms to accommodate 6+ couples. To round out the offering, there's also a guest house for additional entertainment/lounging space, and a stage with a large dance floor. The only catch is that events must use Inn at Oneonta's in-house caterer. Thankfully, Travis and Michelle are more than capable of delivering an exciting menu to please discerning tastes. We chose their prime rib, which was cooked to the perfect doneness (crispened and slightly caramelized exterior with spice rub while still pink in the middle), cod loin, and Mediterranean chicken with capers. Their cous cous and pesto pasta were the perfect starches. They can also provide with tents, seating, as well as options for decorations. For less official events, they can provide disposable plates. For weddings, they can provide actual china dinnerware. Of course, they also offer a good selection of alcohol for those who want to liven things up a bit. All in all, Inn at Oneonta is the perfect location for a variety of occasions. read more

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Our daughter and son-in-law were married here and it was by far the best, most beautiful, and extremely well run venue. The beauty of the venue overall is amazing, overlooking the Ohio river, the historic inn, the train station, chapel, outdoor reception area for dancing under the stars all made it so enchantingly beautiful. Michelle and Travis and their team had it all organized and the food was the best we've ever had at a wedding. Our family and friends raved about the entire event. Thank you for making our day so special!! read more

I was a guest at a wedding. The food was good, the atmosphere was pleasant. The staff assisted me without complaining. If the lummox (sorry sweetie) ever proposes, I would want to book my reception here. read more

My cousin had a wedding there. Thet went to check it out and they gave them amazing tasters but we stayed overnight, it was hot and humid and the AC did not actually work. The owners were nasty and overcharged us for "miscellaneous" misshaps. What the heck???!!! Bottomline: The place is amazing but the people will get your money if you get married there! They were not fair at all. read more

The management is completely horrible and they allowed a wedding I went to be without power for over 45 minutes! Not to mention that the toilets didn't flush during this time with an event of 200 people. Not only that but they decide to tell the bride she was 'stupid and immature' because of her wedding ideas! He should be FIRED. I'm absolutely appalled he still has a job after treating customers this way!!! read more

There is a reason this place does not have an FB page-- too many negative posts. The owner, Travis, is EXTREMELY rude. Beautiful venue. But the food (you're required to use their caterer) is mediocre at best and if it rains you're screwed. Go elsewhere. read more

HORRIBLE management, completely unprofessional. I was recently in the wedding party at a wedding here, and the staff insulted the bride, telling her that her decoration ideas were stupid. Then, the power went out for 45 minutes during the reception, they clearly did not have adequate back up generators. During this time, the toilets in the bathroom did not flush, it was disgusting. Not only did the staff not compensate the bride and groom for this mistake that they did not fix promptly, but they also charged them extra for "clean up fees" and refused to take responsibility for the power going out. This place is a money pit, go elsewhere. read more

Oneonta is a one-of-kind venue & exceeded all expectations! My sister had her ceremony & reception there just yesterday & all of her guests have raved about how this was their favorite wedding of all time. As the Maid of Honor I was there during every step of the planning process & Oneonta made it so easy. The owners, Michelle & Travis, are easily accessible & quick to respond to any questions by phone or email. Travis is a jack of all trades during the orientation, final walk-through, grounds maintenance, the tasting, catering management, & was even the event manager the entire night of the wedding. I assure you, they know what they're doing! The entire staff is extremely pleasant & helpful, set up & take down was easy, golf carts were provided for the elderly to commute from the ceremony location, & the grounds are insanely unique! I'm a non-profit event planner, recently married myself, & have been a bridesmaid nearly a dozen times, & I can say without a doubt Oneonta was the best venue to work with. Because I have an unreasonable fear of trains, my only advice is to put in a Slow Order with CSX Railroad at least a month in advance of your event. You have to drive across train tracks to enter Oneonta, but none of the guests cared or noticed if a train went by the entire day. read more

My daughters wedding was last month (May 2018) and it turned out beautiful. We received many compliments on the food and the selection of venue. However, the owners are truly not very nice or customer service oriented. We had to do a second tasting because the first was weird with bizarre unfriendly behavior of one of the owners. Our groomsman were put to work setting up the tables? I didn't find this out until after and I was angry. I was also angry after finding out they refused to provide utensils, plates and napkins for the cake so I had to run out the day before and supply this.... this was 180 guest and cost was $17k. One of the owners was rude to guests and wedding party over wheelchair access and stated angrily we have rules people we have rules. We all were a little shocked so beware of the initial fake customer service as it is really not there! I would have rated this a 5 if it wasn't for poor attitude and customer service. read more

et me preface all of this by saying that the only reason I have given this venue a single star is because Yelp! requires me to do so in order to write a review, but let this be a lesson in how poorly service and execution can ruin what may have otherwise been a decent venue. I had recently gotten engaged and had began to look for a venue to host our wedding. The Inn at Oneonta was one of the places that we were considering looking into because we had read reviews on Facebook and The Knot which, for other venues, had been relatively accurate. Luckily, we were invited to a close friends wedding shortly after our engagement, so rather than make an appointment to tour the venue, we thought we would get a first hand look at what our wedding could be. As I arrived, I thought the place was extremely outdated, and while it did have a certain charm for people who are looking for "charm", in my book that is just jargon for "old" and "rundown". Regardless, I thought to myself, this place reviewed so well, I am sure there is more to it, so I decided not to judge the book by its cover. The day we were there was little chilly and had a steady drizzle, so what was suppose to be a riverside ceremony because an under-canopy ceremony. While I can imagine the outdoors is a big part of the allure, I did like that there was ample space for a backup plan. The venue space itself was just that, a space. The bride had done a lovely job with decor, but there is only so much you can cover up with table covers and flowers. Something about a concrete slab and a rundown gazebo doesn't really bring out the romance in me, maybe that is just me. The ceremony began and was beautiful, one of the few things the venue didn't have much to do with. Then the reception got underway. Drinks were served and food was beginning to circulate. It's hard to mess up a Miller Lite and cheese and crackers, so kudos to them on that one. I was slightly concerned at some of the rather unprofessional conversation taking place behind the bar in front of the guests, but hey, maybe that's how they roll. Then dinner was served. The food was good, as long as you like your meats and sides at room temperature or below. Nonetheless, friends were getting married, food had been consumed, drinks were flowing, so nothing was going to ruin this night.......nothing, right? Then as the DJ is about to fire up the tunes so I can break out my blue suede shoes, the power goes out. Not to worry, though, as everyone had been so reassuring that they had generators on hand to take care of any such issue. Ok generator, any time now. I will spare you the play-by-play, but I looked at my phone to see what time the power had gone out, and what time the power returned via the "so reliable" generator and it was 47 minutes. Thankfully, the crowd we had was not going to let this glitch break their spirits, so everyone made the most out of a less than preferable situation, but there was no apology, no making it right. For all the reassurances the Inn at Oneonta makes, they don't do a great job of backing them up or making up for their shortcomings. The power outage shorted the DJs ability to play music, a cost to the bride and groom, with no reimbursement from the venue. In fact, the venue was "so professional" that they had the nerve to dock a portion of the deposit on the venue for "clean up". I understand things happen, nature has a way of popping in to shake things up at less than preferable times, but with everything else that had been pretty sub-standard and the unprofessional actions of the owners to not live up to their end of the bargain really speaks volumes. Personally, I will not be having my wedding at this venue and urge anyone else who prefers a professional staff/ownership that can provide you the experience they assure you they can provide, I would strongly encourage you to venture to other venues, as I have recently toured a number of them that far exceed this money pit. read more

We had our daughter's wedding here last weekend and it was wonderful (Aug 2018)! The venue was clean, well kept and gorgeous with lots of room for our entire family that stayed there. The gardens are amazing! We absolutely no problems with customer service. The owners were polite, professional and friendly the entire time and called us back immediately when we had questions. This is our third child to get married and as far as venues go, this one beats the other we used by far! With other venues we've used or considered in the past we have had an up change for anything additional (such as tent rental, fans, use of the bonfire pit) and very strict rules on decorations, extra food or drinks brought in by the family and even not allowing cake to be brought in by a third party. These owners were very generous and flexible with our requests. They made known in advance what we needed to bring or do. I can't say enough about how great this place is! read more

The place is beautiful but not as it once was about 5 years ago must be under new ownership. Great place for pictures but guy named Travis is extremely rude and side kick Michelle just darn NASTY. Doubt they will have any business if they keep this attitude up! I've been to three weddings there and they need to work on their power and bathrooms along with the way they treat their customers! Wedding days should be joyous and everlasting; not a rememberance of owners telling the bride she is stupid for her ideals, really this is her day, not yours, especially in front of her guests. Food was horrid and most of the guests left most on their plate and just ate wedding cake that was amazing. All I could think of is whoever they have as their in house caterer must give them a huge kickback as they won't allow anyone else on site or no caterer wants to come to this venue due to the owners being so hard to deal with and them just being so nasty. If they don't like doing this or dealing with the public, get out of the business as no one deserves this type of language or verbal abuse. Save your money as you don't get your monies worth here, First time I was at a wedding there years ago the woman and her staff were gracious and so friendly, these new owners need to take some lessons from them! read more

I attended a wedding three years ago at Oneonta and thought it was beautiful then, so naturally, it was an easy pick once I got engaged. When I went to tour the venue with my parents and fiancé, I immediately saw a tremendous amount of upgrades to the property since the last time I had been there and I was so excited to book my fall wedding there. The planning process was less overwhelming, as the owners- Travis and Michelle helped me though every step of the way, answering my endless list of questions and putting me in contact with other wedding vendors they trusted and worked with frequently. Shortly after booking Oneonta, we scheduled a tasting. The food that Travis prepared was amazing and he sat with us for over 2 hours as we worked through all the details to create a meal that was a perfect fit for our special day. He made suggestions and encouraged mine and helped to make my dream wedding come true. Travis, Michelle and their staff could not have been more accommodating, always checking on us, making sure we were taken care of. Every detail was perfect. They made us feel like Oneonta was our home for the weekend and we definitely felt like they were family. I could not recommend a better venue or people to work with for such a special day. read more

We had our daughter's wedding at the Inn at Oneonta. I am a tough critic. However, I cannot say enough praise for the venue and Michelle and Travis. The weather was chilly but all the accommodations were made to make for an extremely comfortable reception. Even with sleeveless dresses, no one noticed the chill. The grounds were impeccable and made for the perfect background for the amazing photos. The food was fabulous. The selection was vast and plentiful. Everyone raved about the wedding and reception. There was plenty of room for our 200 guests. The servers were pleasant and extremely helpful. What separates the Inn at Oneonta from other venues was the owners, Michelle and Travis. They were at the reception ensuring everyone was well taken care of and checking in with us to make sure we had everything we needed. That is the special touch that makes the Inn at Oneonta a success. It is a one stop shop...from Friday-Sunday, you have it all. It's relaxing so the bridal party can enjoy the timeless moments. Thank you, Michelle and Travis. You made a special day even more special. read more

I recently was married at the Inn at Oneonta. My husband and I had our wedding and reception here. We experienced a power outage at the reception that left the reception without power for almost 45 minutes. The venue didn't have any backup generators ready in case this situation occurred. In addition, we weren't offered any reimbursement for the power outage when we confronted the owners, so my parents paid full price for the venue to only have power 3/4 of the time. Also, during this time several guests complained the toilets wouldn't flush. When my family later confronted the venue about this issue, one of the owners stated that "our guests were lying". We were also charged $350 for a mess to be cleaned up that my husband offered to clean but was told by the owner not to worry about it. This conversation was witnessed by 4 of our guests, however we were still charged. I was informed of this charge via an email while on my honeymoon! My family was very upset with the service from this venue so they contacted the venue. One of the owners called my mother and was extremely rude towards her. My mother stated to me that the owner referred to my husband and I as "idiots" and "immature". The owner also made remarks about our guestbook idea (we made a giant jenga for guests to sign) stating that our idea was "stupid". All of these remarks had me thinking back on the wedding planning process and I began remembering previous conversations that I had with the owner concerning our wedding/reception ideas. Examples include being told that my idea for buying cups for my guests weren't necessary and that guests wouldn't even care about it (I wanted to provide a personalized cup for our guests as a wedding favor and also because it costs an additional 10$ a person to use China instead of plastic). Another example would be when we met to discuss the final details. My family and I were told not to worry about making a reception seating chart because it would be easier for me (the bride) and for the owner if we didn't have one (according to the owner). The wedding venue itself is beautiful (that is, if it doesn't rain on your wedding day considering it is an all outdoor venue), however the owner acted very unprofessional and extremely rude towards my family and I. He insulted us and made me feel like my ideas for MY wedding day were ridiculous. No bride wants to feel that way. I wish I could go back in time and change where my husband and I had our wedding. My family paid entirely too much money for this venue and now we are left with numerous negative thoughts and feelings. I wouldn't recommend this wedding venue to anyone because it is no place to celebrate the most important day of your life. read more