Moxy hotel in downtown Cincinnati is in a great location! Very close to stadiums, restaurants, and downtown nightlife. It has a casual vibe, without a check-in desk (you check in at the bar and they give you a free drink token! So nice!!) The lobby is well decorated and lots of people were chatting, drinking, and playing games down there. It's a very social spot! The reason I knocked off a couple stars is due to the room, supplies, cleaning, and customer service. The rooms are very minimal, which is fine, but they all have a frosted glass wall separating the shower and the bedroom area. So while you're showering, everyone else in the room gets to watch you shower. No big deal if you're just traveling with a spouse but if you're traveling with a coworker or basically anyone you don't want to see naked, it's awkward. Additionally, the staff is inattentive and slow to respond to concerns. We needed extra towels and they told us to go find them ourselves from the linen closet! We were out of the room for 6 hours and nobody ever came to clean it. The lights were broken in the bathroom and when we called about it they said it was a common issue for the breakers to flip. The air conditioning in the room kept re-setting itself to a higher temp. We are used to Mariott Autograph hotels and we will not be staying at a Moxy again. For the EXPENSIVE price, I expected a higher level of service. read more