Room was very nice and clean whirlpool tub was clean and refreshing I'm very pleased. We ordered breakfast it was right on time lady as friendly and pleasant set on table for me. Very good food I was pleased pancakes, waffles,beacon, juice everything perfect. I'll stay again.. read more

See all

We spent the night here for Valentine's Day and our experience was not great. I do want to say that the staff was very friendly and helpful. Immediately upon arrival, even though I paid ahead of time weeks ago, I had to pay an additional $200. Then the elevators were old and shook and made so much noise I thought they were going to get stuck constantly. Then, all the hallways smelled like smoke and weed. The room itself wasn't awful but the sheets were stained and the bathroom shower had no curtain or doors so water would get everywhere if you used it. The outlets were so loose it was hard to charge anything and the Internet was so unbelievably slow. We also ordered strawberries and champagne for Valentine's Day. We only got 4 strawberries and 2 of them were rotten. Avoid here at all costs. read more

Radisson Hotel Cincinnati Riverfront - Stained sheets - Hotels Near Me - Covington, Kentucky

See all

BEWARE: BED BUGS! Reservation: 4/10/26-4/12/26 We arrived late, did our usual check and sure enough. We went downstairs and made the front desk aware, they were already aware of the bug situation. They apologized, acknowledged that it was a known problem & offered us another room hoping this one might be a little better because all the surrounding hotels were sold out. We decided to give it another chance.... That room had bed bug fecal as well. The next morning when we returned to the hotel, we checked another room that our child was in and they had it as well. (He stayed with his travel team and asleep when we arrived Friday) We pulled him out very quickly and spent our morning at the laundromat, taking all of the precautions not to spread it or take it home. Trying to find a hotel on a sold out weekend and spending 1/2 the day at the laundromat was a huge inconvenience and was not in our plans for the weekend. The staff we encounter Friday night was very friendly and seemed annoyed that housekeeping "Couldn't even do their job to change what had the bed bug fecal on it". Disappointed that they would even allow guest to stay in these conditions as it can be very costly for those who take it home with them. It appeared to be the rooms that had the hardwood floors that had bed bugs. I did check two other rooms that were carpeted for someone else and those rooms had brand new mattresses, plastic mattress covers on them and showed no sign of bed bugs. 3/5 Rooms had signs of Bed Bugs. I do not recommend this hotel unless you want to take home unwanted guest. read more

See all

We reserved & paid for a balcony room in December. When we arrived in April with a confirmed reservation in hand, we were told "Your reservation has been canceled." No explanation, contact, or assistance from the hotel staff. We had to find a public library to use a computer to find another hotel 25 minutes away and missed our dinner reservation at the Radisson's revolving restaurant. If we could give zero stars, we would. An unbelievable situation for us and about 40 others who had their PAID reservations canceled without notice. Priceline went above & beyond to address this issue. read more

Yelp Review for Radisson Hotel Cincinnati Riverfront - 1 We stayed here June 12, 2025, and it was a huge letdown. First, we were put in Suite 722 -- A/C didn't work, the phone and TV were broken, mirrors were dirty, and brown water came out of the faucet. They moved us to Suite 735, and it had the exact same issues. We were a family of five with service dogs, and this was unacceptable. The night staff promised us a late checkout to make up for it, but the morning manager rudely denied it and claimed the hotel was fully booked -- it clearly wasn't. We were told to email for a credit, which we did. But this was a terrible experience. Never again. read more

See all

When checking into the hotel there was only one person checking people in and there was a huge line. There was garbage under the beds.

Yikes!! I will start with the positives... 1. Good location for quick access to our event 2. Plenty of parking 3. Great rate (but should have been a red flag) 4. Nice view of skyline 5. Staff were very friendly and helpful Areas for improvement: -very outdated, needs a complete renovation (online photos are NOT what you will encounter) -one working elevator -cleanliness -cleaning procedures. This is the type of room you want to clean yourself. I truly wonder if the sheets were not changed between guests after an encounter I had with the person cleaning the room next to us. I'm very skeptical... I would not return read more

Well I will start by saying the staff was friendly but I was in what they said was an upgraded room and if that was upgraded I would hate to see what a not upgraded room is. To start the plugs by the bed didn't work so I went to the plugs under the tv and guess what they didn't work either as well as the lamp by the TV so then I tried the plugs by the sink and they were positioned to where you couldn't plug anything in so finally my last stop was the plug by the AC unit which finally worked which is just ridiculous and if you read the reviews from other people you will see that this is a re occurring problem. Then off to the sink which was so clogged that it would take an entire day to drain and finally I stayed 4 nights and not once did my room get cleaned even though they said it would be done on the 3rd day had to call down to get towels and go to front desk for soaps and stuff . read more

Radisson Hotel Cincinnati Riverfront - Inside room - Hotels Near Me - Covington, Kentucky

See all

Four star view. Zero star hotel. This hotel it's so dirty and disgusting. The hotel staff literally gives no Fs either and are doing absolutely nothing nothing to make this hotel better (which will be its demise). I literally found a ROACH in my fridge, floor is digusting they absolutely never mop nor dust, outlets work only when all light switches are on so have fun sleeping with your phone charging with all the lights on. The cherry on top for me was check out is at 11 and housekeeping knocked on our door (which had a do not disturb sign on) at 9:20 am. Thanks for ruining my only chance to sleep past 6 am! I paid $300 a night for this hotel during blink and DO NOT RECOMMEND IT to ANYONE . Oh and front desk are basic level nice- you bring them all these complaints and they won't offer you any money off or even free breakfast. This place is a joke read more

See all

Rooms were great but the manager, Nicole (woman with dyed red hair) at the front desk was extremely rude each chance she got to be. She was delighted to tell us our rooms were for the next evening were cancelled and rather than explain why she got upset and raised her voice. Then, when current room keys stopped working for my roommate and I she said there was absolutely no way to get into the room without our ID. After she walked away another employee simply called one person and we were able to get in easily. read more

This place was horrible! When we arrived the duvet had blood on it...that should have been a sign. The stopper in the shower and sink were both broken. We never had our room cleaned, the entire time we stayed. Two of the three elevators didn't work and on one of the hottest days we were there one of the guests was having a birthday party, which stuffed all the elevators forcing us to walk 9 floors of stairs. The only good thing I can say about the place was the air conditioner worked great. read more

I usually reserve hotel reviews for TripAdvisor, but this hotel is pretty bad and wanted to spare other Yelpers a similar crappy experience. The hotel is dilapidated and generally dirty. Our first room was fairly disgusting, with dirty sheets, uncleaned surfaces, and bad smells. Our next room was at least cleaner, but the bathroom had mildew smells with a poorly functioning sink. The carpet had several stains. Overall just a dingy room with very lousy painting (splotched on fixtures or bubbling) and dirty grout. Several of the outlets did not work. While relatively spacious, there is only one desk chair and no other chairs/furniture to sit. The lobby and common areas are generally dated and "patched". Overall the owners are operating this place like a slumlord. They charge $7/night for parking, which is a bit crazy given nobody wants to be in this downtown area (location is lousy). Oh, and one of the secure doors from the basement garage didn't work (open 24/7). The one plus was the service staff - with the exception of the manager, all the staff were very nice and friendly. That said, this is one of the dingiest hotels I've stayed at and would never recommend it. The kicker is the price isn't even cheap - you can spend the same amount or $15/night more and get something way better (and cleaner). read more

My husband surprised me with a staycation here for our wedding anniversary and I was totally shocked at this hidden gem. Tucked away on the 11th floor was a 1 bedroom suite fully equipped with a jacuzzi tub, mini fridge, wet bar and microwave. The room was spacious and had a decent view of Cincy (if you look beyond the highway). The service was nice, but they want you out PROMPTLY at checkout (we received a knock on our door five minutes before we were actually supposed to be out) and it's a little worn over all. Still, a great place for a romantic getaway without a lot of travel. Added bonus this hotel has two restaurants and a bar and provides room service during limited hours. If you get hungry late all of the major food delivery services seem to deliver here. Note, The romantic room decorations were provided from a separate company that I will review. read more

See all

The wife and I visited the Radisson for our anniversary. We we treated very well by the staff. The upgraded our room and surprised us with champagne and chocolate strawberries. Excellent! read more

I travel every month for business. This hotel was one of the worst I've stayed at. Over priced, two lights in the room didn't work, the outlets didn't work, I had to move the bed just to access an outlet to charge my phone. Outdated hotel that needs an entire make over. read more

Radisson Hotel Cincinnati Riverfront - Only outlet that worked - Hotels Near Me - Covington, Kentucky

See all

Pictures online are very deceiving. Stayed on the 15th floor on August the 11th 2024. The room has an okay view of the Cincinnati skyline however it was dirty, dirty, dirty! Outlets didn't work. Some of the lamps didn't work. Shower wouldn't drain,left residue all over the tub once the water finally went out. Stains everywhere! Small holes everywhere.Thank goodness I didn't see any bugs but I left the lights on, that did work. I didn't sleep. Kept waking up short of breath. The whole pool area needs bleached. Concrete floors around the pool are stained black in areas as is the small Juliette style balcony off of the room. Pool water was very cloudy and didn't look safe to soak your feet in. This Hotel is over rated. Looks and felt like something one could rent by the hour! read more

Only 1 elevator working, WiFi constantly out, grounds looked unkempt, had an "old" feel, no lobby coffee in morning, room coffee maker did not heat, coffee grounds not emptied from previous stay,2 police cars out front when we checked out! Never going back. read more

The third party that set up my reservations over charged me and refuse to repay me back . The rooms had black mold the carpet was dirty. The hotel needs a make over horrible service . Watch out for the third party reservations they will over charge you horrible exsperience. Becareful !!!! read more

Smell of moldy smoke when we arrive at our room. Floor had crumbs, dirty shoe/foot marks on tile and inside shower, cup ring marks that made it evident the counters had not been wiped off, a huge hairball on window curtain, dirty toilet seat, and huge dark stains on carpet, and makeup on the pillow case. I immediately notified office by text. I have texts where staff said that they were sold out and they would move me sometime the next day. I called and filed a complaint with Choice hotels where I made reservation. I was told that they would reach out to Manager. We had to stay the first night because of lack of rooms available in the area. I went to the Office early the next morning. The lady at the desk was very nice as another guest was leaving because of the loud interstate noise and dirty room. The front desk lady said that she was new to this property but had to wait on the Manager to make a decision on what to do about returning my money. I had reservation for 2 nights. I told her that I was leaving and going to a clean hotel for my second night. She couldn't tell me if I would get my money back for the second day of my reservation or the horrible nights that I had. I showed her photos of the nasty room. I left and got a room at another hotel. A few hours later the lady at the desk called and said that I would not be responsible for the payment on the second night. She said she didn't know what the Manager would do about the night that I arrived. I still haven't got a call from the staff about my refund. I also showed photos to the desk clerk or the nasty room condition. I called the Choice Hotel home office again. I am still wondering why the Manager hasn't refunded my money? This was a horrible experience and I don't usually complain. This property was the Radisson in Covington, Ky. Riverfront read more

See all

Recently stayed at the hotel riverfront Cincinnati for a trip we take every year. We arrived and check in was decent only had 1 elevator working. We got to our room in which we booked 2 queen size beds and got 2 full size beds, water in our room they provided in bottles we open and not sealed properly bathroom was dirty had hair on our towels. Light switches and outlets were not working. Had another guest in our group coming the next day foe a stay and their system went down, I get it stuff happens that is out of their control, yet when we went to check them in the staff was very stand offish, we had to fill out a paper, they took copies of their ID and credit card, gave us the room number, and put it down on a key envelope and the paperwork that was filled out with their information on it, we asked if we were good to go since we had dinner reservations and not run up to the room then, they said that is fine were checked in and her room will be there for us to move into when we return. We returned later that evening after our plans and went to the front desk gave the room number we were given, have a member of the staff take us up there to let them in and we would have walked into another couples room had they not had the bolt locked, they gave away the room and they almost gave away the last room in the hotel, mind you the reservations for these 2 hotel rooms were booked back in Jan. The manager behind the desk told us that our complaint was mut point as we should have went up to the room and it would have not been given away. They had to have someone take people to their rooms without checking IDs just going off room numbers given. The gentleman that took us up to the room was demanding a room number in a crowded elevator as if we want to give a room number out to everyone knowing that all they have to do is tell them a room number and they would be let in. Yes I had a key to my room but the other person with us did not and was told if you don't want someone to assist you leave your room unlocked if you feel comfortable doing so, with one elevator working in the whole hotel with 18 floors we were going down to the lobby and ended up on the 18th floor to have to go all the way back down because someone hit the button. They should have stopped Checking people in and called it until their system was back open. Overall a terrible experience 1st and last time I will stay there. That and they were very willing to give my information over the phone to someone just by having my 1st and last name and when I was staying there so anyone could have called to confirm I was staying at that location without any hesitation that could have been someone with Ill Intentions, thankfully it was not. read more

An absolute dump. I was supposed to stay here for a full weekend and as soon as i checked in and went up the elevator , I was harassed by multiple groups of men. One of them attempted to even touch my butt. I went to the front desk and immediately told them how uncomfortable I was and I wanted to leave. I was told it was a one night penalty and I would be refunded the rest. I called priceline an hour later and was told not only would i not be getting any money back after i was harassed and stayed there for a total of 30 minutes, but they hung up on me when i tried to call. So not only was i harassed by men but i had my money stolen from somewhere and not given any service for that incident. The man working there walked away from me mid conversation when i was trying to explain how the losers looked. The general manager refused to give me any kind of compensation and every time i call corporate it's some moron in India. I will be sueing choice hotels. DO NOT STAY HERE if you are a woman. You will be harrassed and followed by the crackheads staying there and the company won't do anything. The only front desk receptionist walked out and quit about 14 minutes before i got there. read more

Don't go here!!!!! They charge you for things you did not do!!!!! And then say they need to recharge a card for the room!

My daughter and I came for a concert. We got a good city view even though we didn't pay extra on a weekday. Check in was fast and friendly. The location was great right off the freeway to the right. Price was excellent around 180 with taxes and parking that day. Convenient to gas station and fast food, nice park across the street. Neighborhood could be sketchy at night. We're from Detroit area so NBD to us for frame of reference. Our room was very very clean, unlike some of the other reviews I've read about this location. The beds were very comfortable. One of the reasons I like choice hotels. I've always slept well in their bed's because they're on the softer side with soft pillows and sheets. There was a fridge, microwave and coffee maker. And 2 complimentary water bottles. The only reason I don't give 4 stars is when I happen to look in the microwave there was an ingrained bug imprint on the side. I've never seen that before in my life!!! I'm sure those micro waves cost less than 30 bucks! Luckily we didn't need to heat anything and I happen to see it in the morning when actually marveling how clean the room was. The microwave was clean despite the bug impression. Having been a cleaning lady through college and a nurse now. I know if I worked there and did that good of a job cleaning I would throw that microwave out! So whoever deals with that? Lost a star on me. Overall I'd stay there again. Probably not make a vacation out of it. But, it suited our purpose for a fun night. And we slept well. There was an indoor pool that looked nice. We didn't use it. I would only give 5 stars for above and beyond. We've slept in hotels in Corbin that I wouldn't give 1 star to because they were so dirty as we were passing through that are very near the Radisson. We would definitely stay at the Raddison again despite the picture I'll post. read more

Radisson Hotel Cincinnati Riverfront - Bug imprint in the microwave - Hotels Near Me - Covington, Kentucky

The staff was very nice. The food was very good. They're cool was super warm with their hotels are nice and the spitting restaurant was very nice and they keep keep everything clean. I would recommend recommend. read more

For $200 a night I expect better. The sidewalk outside was littered with cigarette butts and even orange peels and food someone dropped. The room was decent but only provided one big thick blanket and a sheet, nothing lighter for summer. The toilet didn't flush properly and sink didn't drain when got there. Maintenance fixed both quickly but then left the door open! Also I have to say.. the cleaning staff didn't notice before we checked in either of these issues? Did have a great view of GABP and could watch the Friday fireworks after the game. read more

If you like radishes, don't be ashamed. Just eat them. Get your Radish on. Whereas when I come to this instantly recognizable hotel with Barbie, we get our ravish on. If you know what I mean. One of the most interesting and visually spectacular hotels in the whole country, this is one of those circular type tall buildings, and because Cincinnati doesn't have that many tall buildings - especially on the Kentucky side of the river - you can see it for miles and you instantly know where you are as soon as you catch sight of it. Staying here is pretty nice but the reason it gets the high rating is the design and the visual. read more

Radisson Hotel Cincinnati Riverfront - It would be even more beautiful if they put radishon top - Hotels Near Me - Covington, Kentucky

Absolutely disgusting... I DO NOT RECOMMEND this hotel. Not to mention it was $220 for ONE NIGHT!! This is what I saw when we came in. They told us no smoking but the whole room and bathroom smelt like CIGARETTE SMOKE!!! Also the receptionist was a total bitch! read more

See all

I just stayed there for three days. It was great. Staff is super friendly. The hotel room was clean and nice. We got a room with city view! We saw fireworks from our balcony on July 4. It was awesome. The food at the downstairs bar was good too! It was definitely a nice place to stay and visit! Pictures below! read more

Radisson Hotel Cincinnati Riverfront - Radisson hotel we were on 12 floor. - Hotels Near Me - Covington, Kentucky

See all

The view was the only pleasant part of our stay. A powerful sewer stench smell because of an un-emptied restaurant grease trap permeated the entire floor with the smell of fecal matter... so we had to move down to another room at 10 p.m. The front desk person we had called twice said they'd send the engineering staff. Apparently that was a lie. Other staff said they could do nothing to fix it (they said it has happened previously without proper mitigation). Two of three public elevators had been out of service for days... we had to use the service elevator. Aging room with visible furniture damage on main cabinets. The horrible king mattress left us with sore shoulders and hips. The toilet flush handle kept getting stuck leaving water to run until discovered. Ice machines on multiple floors failed to produce ice... front desk said only three working. The poor bedding left us sore the next morning. Dirty interior and exterior windows robbed us of a clear view. Why would Raddison put their brand name on this aging dump? read more

Our stay at the Radisson hotel was excellent from the checking in as well as the checking out. The staff could not have been more gracious. The room was large with a nice terrace overlooking the skyline of Cincinnati. We had our dinner at the restaurant that is noted for their excellent cuisine, and actually revolves over 90 minute that sits at the top of the building After dinner, we availed ourselves to the indoor pool that was fabulous. I would definitely use this facility again. We had a great time. read more

Great accommodations and amazing friendly staff! Cory and Amy Amp were amazing! So friendly and accommodating! Will certainly stay here again! read more

I have stayed here many times and eaten at 18 countless times also. The more I go, I realize that it is falling apart. Moldy shower Curtains or thermostats that don't work. But a great location and view. This last stay took the cake. I spent over an hour just now trying to get refunded for my room that I was double charged for and nope. The hotel management sucks! So off the cc company to get it back! Never staying there again! read more

I enjoyed my stay in Cincinnati and the Radisson is a good spot to choose. Located near the Ohio River and downtown, it is easily accesible as its right by the major highways. All of the rooms come with a balcony overlooking the Cinci skyline and the river. The front desk gal hooked me up with a 14th floor view and it was awesome. I had a king sized bed and the room was nice and clean. The bathroom could use a little pick me up, but other than that, i enjoyed my stay. I even ordered room service for breakfast. They give you the option of leaving your menu hanging on the doorknob. You would then indicate the food you want for breakfast and what time you want it delivered. Just make sure your order is on the doorknob by 12 midnight the night before. My food came right on time the next day. The only bummer during my stay was that the revolving restaurant, located on the top floor of the hotel, was closed the night i stayed. I was really looking forward to checking out the night scenery and was curious to see the restaurant spin around! Oh well, maybe next time. I would stay here again next time I am in town. Hopefully the restaurant will be open! read more

See all

Stayed here for one night after a concert. There is a used condom on our patio. I called the front desk before the concert to tell them. They said they would take care of it. 4h later, came back to the hotel after the concert...still there. The rooms are incredibly outdated for the price, but the staff was at least nice! read more

Radisson Hotel Cincinnati Riverfront - Balcony view at the raddison - Hotels Near Me - Covington, Kentucky

DO NOT STAY HERE. Once we got to our room for the night I killed 2 COCKROACHES. Saw a THIRD COCKROACH run behind the room phone. The FOURTH COCKROACH was running up the wall behind the picture. Called the front desk and Amy moved us to a different room. Once we got to the new room we noticed 2 RED BLOOD STAINS on the comforter. The night manager - Mike M. came to our room, we told them we were leaving and wanted a refund. Because we booked through Priceline we would have to request the refund through them and he would approve it. Well they denied the request. I called the hotel and spoke with Afton - she spoke with her manager, ART, who said they would only approve a 50% refund. Called Corporate who is now handling the refund. read more

Great view, friendly staff. Cockroaches in the bathroom. They offered $50 off a $500 bill. Won't be back. read more

The room I booked was the "Premium room with city view" it had a red stain on the floor, it stunk, water pressure in sink sucked, some of the electrical outlets were loose and did not work. I am giving 2 stars because they gave me a refund and the night manager was very nice. I left after 2 hours of being there. This place needs to be renovated asap. Oh also, the Waffle House across the street was super sketchy and ghetto. You can't go inside to order, you have to order through bullet proof windows. read more

See all

We just got back from an amazing wedding weekend spent at the Radisson Cincinnati Riverfront. This MOB was so stressed about all the details, (and we had many) but Tim, Star and the whole staff did an outstanding job of putting everything together. I know they do these weddings and banquets all the time, but I had never planned a wedding before so this whole process was new to me. I should have trusted Tim and staff from the start, (he kept saying everything would be just fine!) and let them do their thing. We had lots of wedding items to store when we first got there 3 nights before the reception, and it was no problem to put them in the closet across from the ballroom. The staff brought them out the morning of and placed in the correct areas. The ballroom looked absolutely amazing by days end and everyone....Everyone!...commented on how beautiful it all looked and how great the food was!! They had two buffet lines, and guests could go on either side so we all got thru the food line pretty quickly. There was almost 200 of us. Two bars were set up so that went smoothly as well. We had use of two large parlor rooms for the bridal party to use to get ready and that was a huge help. Tables, chairs, mirrors all set up and ready to go. The bride and groom got a very nice complimentary bridal suite that night, plus complimentary brunch the next day. (That Sunday Brunch is Amazing!! And that view!!) I highly recommend a wedding reception here at the Radisson, especially if you have a very large guest count as we did. It is also so convenient and safer to have a reception in a hotel. No need to drive or uber afterward, unless of course you want to continue the party. (as did some of our group that night) Again, a big shout-out to Tim, Star, Jimmy and Lisa and all the others that worked so hard this weekend. (and had to deal with me!) Thank you!! Our room was very nice as well. Seemed to be updated somewhat. Wonderful view. No noise to speak of. Some of the outlets do not work but we made do with the ones that did. I know other people in our group had the same issues with outlets. The tub is very slow to drain. None of this was a big deal to us during this visit as we concentrated more on the fabulous wedding. read more

We were in town for a concert and stayed here last night. I've passed this hotel quite a few times and it looks so neat so I was excited to finally stay here! The price wasn't bad and there was a really nice restaurant on the top floor and good room service. The hotel is slightly outdated and in need of some repairs but it was very clean and customer service was excellent! Our balcony overlooked the main road but it was a great view. There were also a lot of good restaurants near by and location was perfect. We will definitely be back when we are in town again. read more

See all

A couple weeks ago (07/08/2023), we had the wedding of our daughter at the Radisson Hotel. I was not only the mother of the bride but also the wedding coordinator. Therefore, I had to make sure I would not miss any details of such an important to our family day. As a person who has never done this kind of work, I was the person with 102 questions. I did ask A LOT of questions and did make A LOT of notes in order to make our daughter and her husband's day as special as possible. The only problem was the hotel personnel, who did not care enough for our event and neglected to complete the job they were getting paid for. Nevermind that our wedding brought this hotel more money than a regular wedding would, because we extended our menu. We even paid extra to present the fruit and vegetable displays in an ELEGANT manner. It is actually stated in the Radisson Contract that it is their service policy to display their foods in an elegant, professional culinary manner, but to have it actually done, you will have to pay more. The Event and Sales Manager neglected to provide us with the Contract that was relevant to our type of event--the wedding--and, as soon as she sent this Contract, she went on vacation for a week. As I recall, this Event and Sales Manager had so many days off in the matter of two and a half months that I cannot imagine any vendor would and should have when customers are preparing for the wedding. I had to go through this Contract to remove all the information that was absolutely irrelevant to our event. After the Event and Sales Manager came back from vacation, I asked her to adjust the Contract for our event, which took SOME time. I went through the Contract and literally left notes inside the Contract and also sent them via email page-by-page. Still, the Event and Sales Manager managed to make numerous mistakes and neglected or forgot to mention multiple important points, which led to a few revisions to the Contract. The same happened with the Banquet Event Order (BEO). The decoration of the Cake Table with flowers was in the BEO, but I was so swamped with making sure that everything would be in place and all our vendors showed up, pressing the skirts for the Bridal Table by myself, decorating the Cake Table with an appropriate tablecloth, and so on, that I did not remind the Radisson Event Coordinator about the decoration of the Cake table with flowers. So, our wedding cake was still astonishing but somewhat "lonely" on the table. There were so many things that the Radisson Event Coordinator (see her on the photo in green T-shirt) neglected to do, which could cause a big problem. She failed to secure the aisle runner on the carpet. Watching our wedding video, we are extremely thankful to God that nobody fell while walking down the aisle on that aisle runner. We can see how it moves while people are walking on it. To the owner of the Radisson Hotel Cincinnati Riverfront: Sir or Madam, -- Please provide customers with a hard copy of the packages menu and the the a la carte menu prices. The negotiation of the prices between us and the Radisson Event and Sales Manager and the Chef was not pleasant at times. The prices were going up and changing each time we mentioned anything extra. We finally decided to put everything in writing. -- Please revise the Contract for this hotel. There are two different Due Dates for the final event payment in a Contract, and the Contract has to be modified properly for each event. -- Please provide proper training for your Event and Sales Managers and Event Coordinator: how to complete paperwork properly and in a timely manner, how to perform their job as per their job description, and how to treat customers without neglect, sarcasm, undermining, and rudeness. -- Your Event Manager could use some training on the proper decoration of the event, dress code, and professional attitude. I will not minimize the hard work she puts into each event, but "exploding" in a customer's face on the day before the event during rehearsal and on the day of the event should not be acceptable. She was not dressed properly on the day of the wedding, and now we will see her on our wedding photos and videos. She had on a green T-shirt and black pants. What the Event Manager called "ruffling" as a decoration for the Buffet Table looked really bad and dangerously close to the burner cans; therefore, I suggested just a flat tablecloth for the top of the table and the skirting around the table, after which she literally "exploded" in my face and all the Buffet Food Warmers and table linens ended up on the floor. She was yelling into the phone for the Housekeeping to provide her with the new linens. I was an inch away from asking for somebody else to coordinate our wedding, but I decided to give her one more chance and went back to pressing the skirting for the Bridal Table. Continue on Google. Complete review on Facebook. read more

Radisson Hotel Cincinnati Riverfront - Hotels Near Me - Covington, Kentucky

See all