I've stayed at this hotel multiple times for work, and it is always very clean and comfortable! The…read morestaff here are excellent and their business spaces are convenient for meetings. Always excited to see the friendly faces here! Only complaint - they only have Pepsi products.

My wife and I were in town (April 12 to April 15) to visit one of her cousins. We decided to stay…read morehere because it was close to her place. It turned out to be a great decision! The room was clean and the staff was friendly. When we come back to the Cincinnati area, we will stay here again. We will note not to pack as many clothes next time as there is a small laundry facility on site ($2 for the wash and $2 for the dryer).

Great hotel option for those looking for comfort and excellent service; Holiday Inn Express is well…read moreworth it! Came here with my friend and her mother for a single night stay as part of a friend's wedding. I was surprised to see a Holiday Inn in this area since it isn't particularly populated, though I certainly appreciated it being here! The rooms are clean and well-appointed, and any amenity you might need is either already in the room or available at the front counter. I somehow managed to forget to bring an iPhone charger (arguably the most important thing you should bring on any trip) so I went up front to see if they had one on offer and, sure enough, they offered me one right away. I half-expected them to ask for my driver's license or at least room number before entrusting it to me, though they were super casual about it : "It's fine, you can bring it back whenever you're done with it!" Wow, that's a breath of fresh air! The complimentary breakfast here was very nice and had a variety of warm options (not just cold cereal or basic oatmeal like many hotels try to pass off as a meal), and I dutifully returned the charger to the front desk prior to departure, with them accepting it back as casually as they had issued it. Maybe that's more about the nature of people who live around here, though I appreciated it just the same! While I didn't use the pool on this occasion, it did look very appealing, as did the landscaping around the hotel. I was very pleased with my short visit here and would gladly do it again if offered the chance! Overall: 5.0 stars ---- Pros: - Excellent rooms with everything you'll need to keep you comfortable. - Clean rooms, common areas, and parking lot. - Pleasant (and trusting) staff. - Great continental breakfast, actually worthy of that title. Cons: - None. You pay more for Holiday Inn than you would elsewhere and for good reason: they provide great value and ensure you're well-rested and in a good mood for whatever rigors tomorrow holds for you!

I have stayed in many really good and even great hotels throughout my time as a comedian and I must…read moresay that the Hampton Inn Washington Courthouse in Jeffersonville, OH is my all time favorite. Firstly, this is the best and friendliest staff I have ever known. The GM is hilarious and made time to make sure everything was right in my room and even brought me goodies to snack on even though I couldn't- I'm on keto, but they were very tempting snacks. Ok, so let me tell you about the room. Girl, the room had the most perfect bed I have ever slept on. If I could have figured out a way to smuggle this bed out I would have. I'm kinda like the Goldilocks of hotel beds and this one was just right. So right in fact that when I went to lay down for just 5 min before unpacking my gear it sucked me in and I slept for 2 hours ! That never happens! The tv was actually larger than my 50 inch at home and had great channels. This one hotel has messed up my entire theory of hotel cable. Maybe it's an anomaly, but in all the years I have been traveling for my career the equation has been the better the hotel is the shittier the cable. Well thanks for proving me wrong this time, Hampton Inn! The room itself was excellent. They gave me a handicap accessible room on the first floor and it was the first room when one walks in- as all handicapped rooms should be. Why most hotels put them so far down the hallways I'll never know. This one did it right. Getting a late checkout wasn't an issue, either. In fact they offered it to me. The best part of my stay had to be the giant picture of cows behind the front desk welcoming me into the hotel. Yes, cowss. I love cows and the cow picture just made me smile as I avoided the fresh, hot cookies. Corporate, leave that cow pic alone! Thank you so much, Hampton Inn! I will stay here next time I'm anywhere close.

From the minute we walked in with for our field trip with over 50 students and 8 adults, we were…read moretreated with such kindness and respect throughout. Any questions or concerns were addressed without hesitation. The rooms were clean, stocked and comfortable. Breakfast was so good and very hot and there was plenty for our group as well as other large groups that stayed there the same night. After leaving and being a few hours away, my son let me know he left one of his personal items that was very important to him. One of our chaperones called and spoke to Emily. The item that was left behind had been set aside with a note of the room number it was in and our group information. After speaking to her, the chaperone was told they were going to be able to ship it back to us, no problem. This, of course, was not something that all hotels would do, but we were very excited to hear that it was something they were happy to do. I cannot thank her enough for making my son's heart happy and I will recommend this hotel to anyone who needs a place to stay around the Cincinnati area. Thank you so much Drury Inn for your amazing customer service and for going above and beyond!!

This has become our favorite hotel chain. Service is top notch, breakfast is consistent and beds…read moreare comfy.

We spent 2 nights here in a suite over the Thanksgiving Holiday. The pickings for AirBNB's in this…read morearea was slim so this location was fine and served it's purpose. The location is near a lot of retail/fast food which is handy if you need it. I loved there was a Starbucks down the street and we went there twice. I will say the service was above and beyond as I got text messages from "Dennis" asking how my stay was so far and if I needed anything. My guess is this was some sort of AI program but regardless, the staff was attentive and gave responses pretty quickly. What I needed help with was there was a strange smell in the room and I thought there was mold on the ceiling in the bathroom. They took a look at it and sprayed some odorizer to update the smell. We came back to the room several hours later and it smelled somewhat better. If you want a place to sleep, this place is fine.

It was ok. We're Diamond members and have been for years. We stayed here this weekend for a golf…read moretournament at Stonelick GC a few miles away and it was just OK. We checked in electronically. We had to hunt down the staff who would have been at the desk and wasn't upon our arrival as the first room we check into was unkempt. Housekeeping didn't flip it and it was filthy. Understandably things have changed since post COVID but really, really? A dirty room? The next room was clean though it smelled of smoke. No safe in the room which is a suite - surprising but no safe. Shower pressure was awesome. The room/property is dated. My guess is there's not a whole lot of action so there are a lot of parts that are just ignored. Not thrilled with this experience but now we know.

My room was dirty. Mostly not the fault of housekeeping just old and in need of replacement. I…read moreleft a review when I received the "We hope you enjoyed your" survey and got a form letter excuse. I sent them pictures and received no response. My note was hardly even read. Worst things were the shower, the carpet and a desk chair. The room was spacious but just dirty. I walked around barefoot after a shower and when I put my socks on I saw that the bottoms of my feet were gray with dirt from the carpet.

We are Diamond members and were called by the front staff that someone complained on us because our…read moreTV was too loud. At 8:30pm. Who is calling about a loud TV and how do we get treated this bad as a Diamond member. Will never stay here again. Total crap show.

Suggested by a friend while in town to visit the Ark Encounter. Place still has the "new" sheen…read more Very nicely appointed, clean, comfortable and plenty of parking. Just off the Interstate but far enough that there was no traffic noises. Staff was courteous, masked the whole time and room was wonderful. The only drawback was the regular old shower head had a low flow, so it took awhile to rinse off. Beds were firm, pillows were firm - a great night's sleep. Plus very close to Walmart for forgotten items (like my wife's readers). Breakfast was very nice also. Coffee was from a single cup process machine but it had several settings from light to strong. Great coffee. And juice was also great, not watered down as some places do. Recommended.

Everything at this point. The room smells straight up like…read moremold and mildew. They are fully booked. So they "can't" move us to another room. I had to ask for something to kill the smell. I got a laundry deodorizer. Now the room smells like perfumed mold and mildew. Candy wrapper left in open sight. Had to kill fruit flies upon entering the room. The fridge is warmer than the room. In addition, the chic on duty doesn't know how to work the coffee maker. Hot water anyone? I can only imagine the disaster breakfast will be in the morning. I WOULD NOT RECOMMEND ANYONE TO WASTE THEIR MONEY HERE!!!!!

Great location right next to the parking lot at the Ark Encounter, but that is not what made this…read morestay unforgettable. What truly stood out was the extraordinary service. When my wife suddenly became ill, the General Manager personally got in her car and drove us to the local Emergency Room. In a world where customer service is often reduced to policies and procedures, this was genuine compassion in action. We will never forget that kindness. Thank you for treating us like people, not just guests.

We checked in around midnight and immediately found COUNTLESS bugs all over the room -- on the…read morebeds, walls, dressers, everywhere. The longer we stayed in the room, the more bugs we noticed crawling around. It was absolutely disgusting. We went straight to the front desk and were told this was "normal for the season" and that moving rooms would not help because every room supposedly had bugs too. We had tickets for the Ark the next morning and there was a huge storm coming in, so we did not feel safe trying to drive around an unfamiliar area late at night looking for another hotel. We basically felt trapped into staying there for the night. The next morning I called corporate and was told the hotel agreed to refund everything. I explained we still needed time to find another hotel since we originally planned to stay 2 nights. When I called back around 3 PM after visiting Noah's Ark, suddenly they changed their story and said they were NOT refunding us anymore. After endless back and forth, they finally claimed they would "only" charge us $40 for late checkout and refund the rest, which I agreed to. Then came even more lies and confusion. The employee told me they "didn't know how to process refunds" and that I would need to call back when the manager arrived -- even though the person I had been speaking to, SANDRA, supposedly WAS the manager and had already promised the refund herself. Once we left, they ended up charging us for BOTH nights anyway. When I called the next morning, they completely denied ever offering a refund at all. The customer service was beyond horrible. Every single person gave different stories, lied about who the manager was, and refused to take responsibility. Absolutely one of the nastiest and most dishonest hotel experiences I've ever had. I've filed complaints everywhere possible. Videos of the bugs are on my TikTok, and I'm posting screenshots for proof. Avoid this place at all costs.

This hotel looks fairly new. Great service at front desk. We will definitely stop here again. Close…read moreto any place you would want to eat.

We made a reservation through Priceline and paid in full for two nights, with the charge applied…read moreimmediately. After driving nine hours to visit my ill father-in-law, we arrived at the hotel only to be told that we did not have a confirmation number--despite my having a confirmation email clearly showing one. The front desk attendant, Milar, was extremely rude and unhelpful. We were left waiting for nearly an hour while she repeatedly insisted on taking my phone, as if I were incapable of reading the confirmation number myself. After handing it to her twice, I refused a third time, at which point she aggressively kicked her chair out of the way. This behavior was completely unacceptable and shocking for someone working in the hospitality industry. I would never return to this hotel or recommend it to anyone. Additionally, based on the condition of the lobby, the property is in need of a serious update and a thorough cleaning

This is my 4th time attending an event at this wonderful location. We love it. The hotel is…read moreclean, the staff is friendly and the event bathrooms are always CLEAN!!!

Since I was going to be down to visit 2 days, I decided to upgrade my normal hotel experience since…read moreI could get a room with a bathtub. Too many Hamtons only have showers which I don't need anymore since EBS is gone. I now bring wonderful bath bombs to soak away the aches and pains of long drives. Comfortable beds, lots of room, and good breakfast are the norms for this chain. The sofa was a little hard but lots of pillows from the bed helped. It was very quiet even with the airpark across the road that is even busier at night than during the day. Lots of the pilots from their stay here to sleep during the day so you know that you will not be disturbed like other hotel chains. If I don't need to just walk to the college and can get a bathtub, I will be back.