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Premier Property Hospitality

5.0 (1 review)
Open • Open 24 hours

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3 years ago

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Tiffany A.

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Real Property Management

Real Property Management

(50 reviews)

CUF, University Heights

From a renter's perspective, RPM Midwest is a great company to work with to find your new home…read more Needing to downsize, and having only a month or so to move after the sale of my old home, I searched for rental properties online and made inquiries about several different homes from various rental companies. RPM was the only rental agency to actually contact me back, and they reached out to me in less than a day after sending my initial inquiry. Rental Agent Bonnie Louis did a great job in finding the time to show us the house and to work out the details of the lease within the necessary timeframe. And, it's a beautiful house in a fantastic subdivision too! I've had to use RPM's online maintenance request portal just one time due to a furnace issue, and the response time and follow-up to the problem was fantastic. No more dealing with landlords who ignore problems and take weeks to fix things. A furnace repairman was there within hours. Good job RPM Midwest team!

I have used RPM for several years for a property in Columbus. In the past couple years they have…read morebecome very poor. The landscaping services are poor, my property became the eyesore on the the block. Their maintenance and repair is now very poor, allowing problems to linger and get worse. They do find tenants and collect rent. But my property value and rent price have dropped because they have allowed the property to degrade. I do not recommend them to anyone.

Tianna House and Office Cleaning

Tianna House and Office Cleaning

(9 reviews)

I used Tianna House and Office Cleaning when I moved out of my apartment and into my condo and have…read morezero complaints. She showed up right on time and got immediately to work. Everything was left spotless and her cost was more than appropriate. She also went above and beyond. There were things that I needed to carry out to the dumpster and she helped me for at least an additional hour taking them out. She also did little things like cleaning out my vacuum that were not a part of what I originally requested. I appreciate how much time she spent and how much effort she put into everything. I would absolutely hire her again!

Editing the review because Anna did reach out after seeing my review to apologize and offer a…read morerefund. 1 Star to 2stars. Anna's communication and responsiveness was great, unfortunately that's the only good thing I can say about the service. She was able to quickly schedule me the next day. I requested that she arrive at noon. She finally arrived at 12:30 resulting in my husband having to join a conference call for while showing her around. With no notice that she was running behind other than a message saying she would be there "soon". There were several things left undone. Such as rugs left flipped up, placemats scattered, bathroom tray was left turned upside down and everything was rearranged. Flower pots and pictures were moved around, toothbrushes were off the chargers, chairs were left pushed out and all of the cushions were just thrown on the couch. My cleaning supplies were also used and a bottle of Mr Clean power spray is missing and the pledge was left on one of the bedrooms. (Which is hard item to get right now) I have not asked her to return and do not plan to do so. I included some pictures to show the sloppiness.

Neat Suites

Neat Suites

(1 review)

City West

SUPER disappointed. We are a family of 7 with 5 kiddos ages 1-12... We came to see the Ark…read moreEncounter and Creation Museum (so lots of walking and corralling children around). We chose this BNB because the pictures showed a CLEAN, minimally decorated space, modern yet had the foosball and basketball set up which would offer additional sibling fun on our family vacation AND A KING SIZE bed for my 6'6" husband; perfect! Upon the drive up to this destination, I felt the pictures were a little misleading. The property itself seemed smaller than the pictures and so did the landscape, which seemed bigger for our kids to play around on. The basketball hoop is on the driveway where it is easiest to enter the home, so we couldn't park near the entrance at all (not great for transporting kids or groceries easily, loading or unloading). So we enter through the basement even though we have to have someone go through the front to open the basement door each time. This place was SO small...the 2nd bathroom was downstairs next to the foosball table near the backdoor, nowhere near the bedrooms. I have to admit I never thought I would have to check and see if the master bedroom with a king size bed had its own bathroom...learned a hard lesson here, but I will definitely check from now on! One SMALL bathroom with a SMALL bathtub for all 7 of us. The sheets were not soft to touch, all starchy/scratchy and the thinnest comforter, while all the pillows were huge and firm. We flew to our destination so we couldn't bring preferential home comforts at all. No rugs anywhere but under the couch, and when I moved the rug slightly there were ants and more dirt. Creaking floors upon every step, the stairs being the worst. There was so much dust and dirt everywhere in every corner and under every bed and table and nightstand, and our headboard was filthy...trash was left on the floor in random places. Trash bags were laid across one can, the others had trash bags in the bottom of the cans for us to do ourselves I guess...the kitchen was the worst. We cook on vacation so in each place of the home, as I made my rounds to 'live in' the space for the next few days, there were just worse and worse discoveries. Seriously, NO ONE CLEANED THIS PLACE. Food on dishes already put away in cabinets and drawers, the appliances were dirty with food...I was disgusted. The one small bathroom had pee around the toilet and all I did was take a damp cloth and wipe down the bathroom and clean it...I sent the host pictures and videos. The host, Jeremiah, wanted to send someone that night so for a couple hours I left the messes, but no one came. I made up my mind to clean up a bit and then they apologized and wanted to send someone the next day while we were out. Reluctantly, I agreed but I did want a CLEAN place to have my family. That evening when we got back NOTHING was cleaned AGAIN, only two trash cans had bags in them now. I couldn't believe it. It really ruined my stay. I regretted having chosen a 'company' (Neat Suits) to have an AirBNB with. The personal pride and personal touches of AirBNB individually owned and curated for the experience was BELOW zero here. That night I spoke with the host on the phone, completely upset and he apologized AGAIN and said the cleaners they hired were new, even though he knew that was not an excuse. All in all, he refunded the cleaning cost and one night stay. I did disclose that there was no way I could give him a good review for his place, and he said he understood and left it at that, nonchalauntly.

From the owner: Neat Suites is currently offering free on-boarding for new luxury properties!…read moreOur company is a short-term and corporate rental specific management company, that services the Cincinnati and Northern Kentucky Areas! Check out our website!

Premier Property Hospitality - propertymgmt - Updated October 2026

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