My stay in Cincy at Premier Properties was excellent. The apartment so spacious and quiet. Iva…read morewonderful from start to finish. She treats people with compassion and kindness. I would stay with Premier Properties again on my next contract. Thank you Iva and Dan!

My husband's work requires him to be on location for weeks to months at a time, finding him clean,…read morereasonably priced, short-term housing while he is out on the road working can be challenging. We found Premier City Properties 10 years ago and it was such a pleasure to work with Iva (the leasing consultant) she was so friendly and accommodating, making the process of securing short term, furnished housing painless. Aiden, the (property maintenance manager) was also very kind and took great care of the building. The apartment was close to the city, very clean, modern and furnished with all the essentials needed for living comfortably. Recently he was assigned another work project in the Cincinnati area, we were so happy to see Premier City Properties were still in business and we rented with them again. Iva went above and beyond to help us to get him into an apartment on short notice. Selflessly assisting us on Mothers Day to make sure he had a place to stay for a late Sunday night arrival. She is an absolute gem of a woman and top notch professional. I highly recommend this company for short- or long-term corporate/ furnished housing. We have had nothing but positive experiences both times renting with this company. I wish every state he worked in had this outstanding accommodation option!! 5 stars !!!

I am a recent renter and so far things have been fantastic. I moved in right when the huge winter…read morestorm hit. The heating units were not built to keep up with the cold and maintenance brought space heaters right away. They replaced my dishwasher as soon as I told them it was broken right after I moved in. They have been responsive and receptive. They salted and scraped the outside walkways when we got feet of snow, and they keep the property looking nice too! I feel I'm really getting bang for my buck and it's worth the rent. If anything changes, I will for sure update!!!

Please stay away from the company. They fine the heck out of you, keep all tenant late fees and pet…read morefees, charge you for evictions. If the tenant chooses to not pay your SOL. Truehomes screening process is awful they prob in a tenant with a history of rent fraud. STAY CLEAR of truehome

Need 1 bed room pet friendly for January 30 my house is in process to be repaired from fire…read more And my orientation is one year old,he is my support dog.He is very quite

I am very much looking forward to finding someone else to manage my property; if you work for…read moreanother property management company and would like my business, please contact me. Horrible communication from the start. We agreed on the rent to charge, I found the tenant and did all of the heavy lifting for them. I find out almost 3 years into it that they've been charging my tenant an extra 2% for "payment processing", which is absurd. They also refuse to put this on the monthly statement; I see that to be pretty sketch and I speculate there is something shady going on there. They find every excuse under the sun to delay sending me the money they owe me every month, which they failed to mention in the beginning that the absolute earliest I will see the money is on the tenth of every month (which is okay, I've adjusted my budget accordingly, but I sometimes won't see it until the last week of the month with no heads up at all). It has taken them about 2 years to figure out how to send email notifications when a statement is available, so for a while I had to keep guessing on when to check the online owners portal (which is not user friendly at all) for statement and walk through reports. Glad they are finally caught up there at least. I've had countless issues over the last 3 years with them specifically, and every time I reach out to ask them a question it is a draining process for one reason or another. I'm glad we get a resolution, but most of the time the issue stems from them and it is me that is paying for it with my time.

When we learned we were expecting our second child, we knew it was time to think about putting the…read morehouse on the market. We lived in a 90 year old Hyde Park home on a busy street with hardly enough space for our growing family. We were very skeptical about listing the home because we hadn't lived there but a few years, and were unsure of how we would fare financially. We called Team Synergi out to discuss our options. Jen came out and went over her marketing plan and pricing strategy to sell the home quickly and for top dollar. Boy was she on target. We went forward and listed the home and no sooner than a week later did we have multiple offers on the house. Ultimately, we were able to negotiate a deal for more than our listing price! We never even considered this was a possibility, and were absolutely delighted with the results delivered by Team Synergi.

From the owner: Buying, selling, and investing in real estate. Business management and finance.read more

Amazing service, very professional and polite and knows how to get the job done very intelligent,…read moreand will be able to get the job done no matter the case

From the owner: Need help managing your AirBnB/Vrbo or short term rental properties? Or maybe you would just like…read moreto free up your time! We offer several services to help you. From full management check in/outs, complete communication, cleaning & maintenance, optimizing your listings, marketing, property inspections, interior decorating and more! Our goal is to give our clients 100% freedom and satisfaction as well as our customers a memorable stay they won’t forget!

I cannot move out soon enough. Don't rent from this place unless you want to be constantly…read morebombarded with inspections that lead nowhere. I bought a security camera for my living room due to 4 men showing up unannounced at my apartment, saying they were going to come in to "inspect" after living there for only 2 weeks. When I called the office for clarification, the property manager was unaware of this team but after a brief hold, told me it was their "executive team" and per the lease agreement, they can enter whenever they want, to do whatever they want. Well... Ohio law requires a 24 hour notice unless in cases of emergency (which there has never been one) -- so clearly they believe their company supersedes the law! That was two years ago though -- Beyond the QUARTERLY inspections (where they take a picture of the air filter and flip a light switch or two), maintenance has now entered my apartment 4 times within the last 3 months and done absolutely nothing each time. Only twice did I receive proper notice or an explanation as to why they were coming -- the only reason I know they came was because of my security camera that I turn on while at work. I have expensive electronics and jewelry in my apartment and it feels like I am being cased. Overall, their methods of property management are suspicious and make me feel extremely unsafe as a young woman living alone.

June 2025 - I have moved to another Uptown Rentals property since my first review since they pretty…read moremuch monopolize 80% of the housing surrounding the University of Cincinnati and have had an even worse experience. We have had constant problems at our unit since we moved in. We were told that everything would be clean including the carpet, appliances, floors, etc upon move in. It was absolutely disgusting when we moved in and it looked like nothing had been cleaned. Bathrooms had urine on the walls surrounding the toilet and mold in the shower. Continuing on, our air conditioning in the summer never worked properly, it would be set to 68-69 and would only the cool the house down to around 72-73 degrees. We requested service multiple times and were told it was fine and it was in fact, not. We have had animals between the floors that my roommates in the basement can hear in their ceiling. Eventually they died and made the house smell for 1-3 months because Uptown would do nothing about it. Recently, we have had flies that will not go away that have infested the house, even though Uptown says they exterminated them. My car had been broken into in the parking lot that we paid $1200 for as well as recently, my roommates car now has a bullet hole in the door. We had a shooting outside our house with one person injured less than 20 feet away from our front door. Uptown Rental properties does not care for the safety of young adults in the community or for the health and wellbeing of their tenants that live in their underkept properties. DO NOT LEASE FROM THEM

I recently moved to Cincinnati for work and was lucky to land at an apartment managed by Towne…read more Overall they are really reliable company. My place is great, with none of the typical skeezball hidden problems that are typical of rental units. When I have had problems, they've been small, and my maintenance requests have always been addressed in less than 24 hrs. When renovation issues delayed my move in date, they offered to put me up at one of their other properties. Minus one star for the delay, but all in all I can't complain. In the Mt. Adam's area, the company goes as far as putting out a bi-monthly newsletter with things to do in town, and they hold a quarterly resident party at one of the local bars. Great place to live, especially if you are an out-of-towner looking for a no hassle place to stay.

As posted a couple months ago concerning the homeless person living in our community. She is still…read morethere, now staying in her sister's garage. The property manager did reach out saying she lives in her sister's condo. well, that isn't the case and this management company has been contact numerous times concerning this issue. Now, I know why this is still going on in our community. According to the homeless person, she knows the property manager of our community.

Red Whale Rental is the cutest event space for events. I was invited to a blogging event here and…read moreit was amazing! The even was very well put together and organized. It was a great way to bring black women together. The space is spacious and decorated with cute up-to-date decor. The space is perfect for a bridal shower, girls meet up, baby shower, celebration party and much more. It has plenty of room for enough guest. There are multiple areas/rooms perfect for setting up products or food. They event host uses multiple tables and rooms to showcase different products. You can also have food catered and brought to the location. From the outside it does not look to be so amazing inside but it is. It looks small from the outside and is actually a little hard to find. It is located on Mt. Adams. I would highly recommend hosting your next event here!

I booked one of properties owned by Red Whale Rentals via VRBO and it was an absolute nightmare…read more Due to Covid we had to cancel our wedding and do something small with just family. A couple months before the event booked one of their properties to for my siblings, husband, and I to stay in after our small legal ceremony. Most of our family is in Dayton/Cincinnati so we were having a small gathering at a restaurant Mt Adams. I noticed there was a max capacity set for people to stay over but asked if a couple family members could meet there before walking up the restaurant. They said no, they regulate with a camera the people coming in and out. This was fine, we made other arrangements. ONE WEEK before our wedding they cancelled our stay. They were completely aware it was our wedding and we had even discussed possibly booking other properties with them for the weekend. When I inquired about why the stay had been cancelled they simply said they needed to make more money off of longer stays and were only offering long term stays. Cleary they only care about themselves and their personal profit. They couldn't even wait one week until after our wedding to open it up to long term stays. I understand COVID was a hard, especially for small businesses like them. However, COVID had already ruined our original wedding and then they left my out of town siblings with no where to stay. At that point ONE WEEK before the wedding there no other rentals available in Cincinnati for 6+ people. If you value people over profit like us, don't use Red Whale Rentals.

I loved my apartment. It was very spacious and relatively quiet. Management relies heavily on a…read morechat bot to answer questions which causes a lot of confusion. Maintenance requests would be answered in a reasonable time. The trash was never picked up on time. We'd go weeks without the dumpster being emptied. They do schedule tours of your apartment to potential tenants once you give notice that you're not renewing, so be mindful of that. They also charge for every little thing, so make sure you follow the check out list precisely.

If I could give this place zero stars, I would…read more Angie, the leasing agent, was deceptive from the start, and both the assistant manager and property manager seemed far more interested in escalating problems than solving them. At no point did management make a genuine effort to provide solutions or address concerns professionally. I would strongly advise against renting here. Beyond the poor management, the utility costs are outrageously misleading. I paid more in monthly utilities for this apartment than I did for an entire single-family home--approximately $270/month here versus $160/month in a house--due to the way they categorize and present utility charges. Their explanations around these costs felt intentionally misleading and deceptive. Between the dishonest leasing practices, combative management, and inflated hidden expenses, this has been one of the worst rental experiences I've had. Rent here if you enjoy being misled, overcharged, and treated like your concerns are an inconvenience.