Don't waste your time. They will start out doing a decent job and then you'll begin to notice that…read morea few items weren't cleaned or were [somehow] partially cleaned. Customer service is poor! It's hit or miss with this cleaners. Sometimes my clothes SEEM cleaned and others times, it's is clear they simply pressed them without cleaning. Pressing is also hit or miss. When a redo is requested, the garment returns looking as if nothing was done. And, the clothes never smell "clean." They either don't have a smell or a slight scent of a cleaner used to mask an uncleaned garment.

Gives us a great deal and fixed my work jacket. The inside lining was longer than the outside…read morematerial..

I needed my ASU dry cleaned and was not happy with Fort Lee's dry cleaner's prices or time frame…read more Furthermore, the cost of tailoring at Strips had me so upset!! I googled some local options and Kim's came up and had excellent reviews, so I thought I'd give it a try. To say the least, I am happy I came here. She is so friendly and nice. It only cost $14 to dry clean the entire ASU; pants, shirt, and jacket. I dropped it off on a Thursday and she first said it would be ready by Tuesday. When I told her that I needed it sooner, she had it ready on Saturday. Just a great little shop! If I would have found this place sooner; I would have had her do my tailoring. So, if you need uniforms tailored and dry cleaned; come here first!! She is such a nice and professional person; and felt like a true community business. The only downfall, which is not her fault, but the parking lot NEEDS to be repaved... so be careful, some of the biggest potholes I've seen.

Price is reasonable for dry cleaning and provides services much faster than the competitors off…read morefort Lee. I've been to two other dry cleaners and alterations and paid double. I'm glad I've found this tiny gem.

Stitching is good but somethings a little off ............,.............................read more

Best Stripes I've been to. The customer service here is incredible and they're extremely helpful…read more My uniform was looking crazy after another tailor had put my patches on wrong, and they fixed it right up. I also took some civilian pants in, they fixed them on the spot. Well worth the prices, I recommend this place to everyone!!

Old Dominion Cleaners has provided the best customer service I have ever experienced! I have chosen…read moreOld Dominion Cleaners to help me launder all of my sheets, as I am a massage therapist in need of a pickup/drop off service. I have to say, I am in awe of how lucky I am to have found such wonderful people. The customer service is worth every penny you will pay here... and the prices are unbeatable!

Outstanding doorstep service that delivers perfectly folded and cleaned laundry twice a week…read more Price and customer service is far superior to any comparable service in Richmond. We've tried two other doorstep laundry services, having fired both for miserable customer service, billing errors and poor service. ODC is the only Richmond laundry service to consider!

I don't know about you, but I've heard horror stories about dry cleaners.... this is NOT one of…read morethem. I've been coming to Regency Cleaners for years, also know as $1.95 Cleaners. Any garment dry cleaned and pressed for $1.95! If you get a coupon from your Kroger receipt or Val-Pak, it's $1.75 per garment! I've been to dry cleaners that charge triple that amount! Any size comforter is $20! Not bad!! In by 10, out by 5! You can't beat that! You pre-pay, so pick up is a breeze. So how's the service and quality you may ask... I've always been im-"pressed"... service with a smile and fresh duds! Regency is just the ticket for your clothing needs, and with prices that won't take you to the cleaners. Now to air the dirty laundry... Minus one star for the place being untidy... they clean your clothes, now they just need to give the shop a spruce!

I'm going to give 5 stars for the friendliness. Just dropped my cloths. Hoping the first impression…read moreis an accurate reflection of the quality of work they will do on my cloths. Fingers crossed!

I walked in to get my dress hemmed for the Marine Corps Ball, but the lady at the front had this…read moresour look on her face like, "Oh god, don't tell me it's another military alteration." I let her know what I needed and she immediately said she couldn't help me and to find someone else. I did notice she looked exhausted so maybe she was swamped with other alterations? Either way, she came off rude in how she turned me away. I ended up at PJs Alterations, they were way more nice and accommodating!

My go to place for cleaning and alterations. They do a great job. I've never had a problem with…read morethem. The people there are the best. Wanted to alter a pair of pants. They said it would not come out right and recommended that I not do it.

I dropped off two button down shirts here for tailoring. I need it maybe an inch and a 1/2 or 2"…read moreof material brought in at the sides. Just like normal I tried on the shirt and he pinned it as a guide for alteration. I asked a cost and he said $17 per shirt. Not a big deal I'm used to paying $14 per shirt back home. When I got the shirts home and tried them on they fit well, the problem is the quality of the stitching. From the outside the material is bunched up in certain places and he did not trim the excess material on the inside. It's too late now because nothing can be done once the sides were stitched. Unfortunately there are not a lot of seamstress places close to where I'm staying and the ones here have terrible reviews. So I rolled the dice! It's not a super fancy shirt, just a Michael Kors cotton button-down; no polyester, lycra, or other blend of material. I tailor most of my clothes so I know what's right and what to expect. I can say this though, the owner was extremely nice, super friendly, with quick turnaround time - but like others have mentioned the tailoring is not very good. As far as dry cleaning goes he seems to have a lot of customers dropping off clothes.

Great service. Fast and done right. Make my work shirts stand up by themselves. The owner is…read morealways friendly and courteous. Great prices.

Outright refused to do a basic hem on a dress because I physically did not have shoes picked out…read moreyet. I can't even make this up. Absolutely ridiculous and a complete waste of time and effort to drive 30 mins over there after confirming via phone they were available.

Best experience! I have been hesitant to go to another cleaners because the last one I went to one…read morethey did not do well.... my favorite dress is like a satin and had this stain that would not go away ! Looked like oil but they got it out ! Dress looks perfect again !!! Thank you !! Definitely my go to place now!