I needed my ASU dry cleaned and was not happy with Fort Lee's dry cleaner's prices or time frame…read more Furthermore, the cost of tailoring at Strips had me so upset!! I googled some local options and Kim's came up and had excellent reviews, so I thought I'd give it a try. To say the least, I am happy I came here. She is so friendly and nice. It only cost $14 to dry clean the entire ASU; pants, shirt, and jacket. I dropped it off on a Thursday and she first said it would be ready by Tuesday. When I told her that I needed it sooner, she had it ready on Saturday. Just a great little shop! If I would have found this place sooner; I would have had her do my tailoring. So, if you need uniforms tailored and dry cleaned; come here first!! She is such a nice and professional person; and felt like a true community business. The only downfall, which is not her fault, but the parking lot NEEDS to be repaved... so be careful, some of the biggest potholes I've seen.

Price is reasonable for dry cleaning and provides services much faster than the competitors off…read morefort Lee. I've been to two other dry cleaners and alterations and paid double. I'm glad I've found this tiny gem.

Best Stripes I've been to. The customer service here is incredible and they're extremely helpful…read more My uniform was looking crazy after another tailor had put my patches on wrong, and they fixed it right up. I also took some civilian pants in, they fixed them on the spot. Well worth the prices, I recommend this place to everyone!!

Stitching is good but somethings a little off ............,.............................read more

I dropped off two button down shirts here for tailoring. I need it maybe an inch and a 1/2 or 2"…read moreof material brought in at the sides. Just like normal I tried on the shirt and he pinned it as a guide for alteration. I asked a cost and he said $17 per shirt. Not a big deal I'm used to paying $14 per shirt back home. When I got the shirts home and tried them on they fit well, the problem is the quality of the stitching. From the outside the material is bunched up in certain places and he did not trim the excess material on the inside. It's too late now because nothing can be done once the sides were stitched. Unfortunately there are not a lot of seamstress places close to where I'm staying and the ones here have terrible reviews. So I rolled the dice! It's not a super fancy shirt, just a Michael Kors cotton button-down; no polyester, lycra, or other blend of material. I tailor most of my clothes so I know what's right and what to expect. I can say this though, the owner was extremely nice, super friendly, with quick turnaround time - but like others have mentioned the tailoring is not very good. As far as dry cleaning goes he seems to have a lot of customers dropping off clothes.

Great service. Fast and done right. Make my work shirts stand up by themselves. The owner is…read morealways friendly and courteous. Great prices.

Easy parking, friendly service, the cashier even gave me an extra coupon she had at the counter!…read moreNow that's amazing! She reminded me that they also offer coupons on line and in local circulars for customer convenience! I saved a bundle without being "taken to the cleaners" so to speak! I got here just before 10:00 and my hubby's garments will be ready after 5:00! Super fast!! I brought in about 1/2 dozen dress shirts and about a dozen sweaters (getting ready for the autumn and winter season early!) and was impressed by the in and out swiftness! They offer free delivery and pickup with a $30 minimum. So far I'm super impressed! Thanks for providing RVA with a great service at reasonable prices! You get a clean bill of health!!

I miss Zips, no customer service anymore. Open at 8, nope maybe 9 if you are lucky. No apology…read morejust deal with it attitude. I don't trust them so will find a new dry cleaner.

I don't know about you, but I've heard horror stories about dry cleaners.... this is NOT one of…read morethem. I've been coming to Regency Cleaners for years, also know as $1.95 Cleaners. Any garment dry cleaned and pressed for $1.95! If you get a coupon from your Kroger receipt or Val-Pak, it's $1.75 per garment! I've been to dry cleaners that charge triple that amount! Any size comforter is $20! Not bad!! In by 10, out by 5! You can't beat that! You pre-pay, so pick up is a breeze. So how's the service and quality you may ask... I've always been im-"pressed"... service with a smile and fresh duds! Regency is just the ticket for your clothing needs, and with prices that won't take you to the cleaners. Now to air the dirty laundry... Minus one star for the place being untidy... they clean your clothes, now they just need to give the shop a spruce!

I'm going to give 5 stars for the friendliness. Just dropped my cloths. Hoping the first impression…read moreis an accurate reflection of the quality of work they will do on my cloths. Fingers crossed!

Superb and highly professional service. Staff is extraordinarily courteous and very timely with…read moreservice. Only cleaners in the West End of Richmond that we would consider using!!!

I have been going here or alterations and dry cleaning for over 3 years now and I would not trust…read moremy dry cleaning and alterations with anyone else. My first visit I needed measurements for a Sari and while some places charge for this service they offered to do this for free for me. The staff is always friendly and learned my name after only a few visits. I am short so every pair of pants I buy needs alterations and every time they have come out perfect. While this place may be on the higher end price wise I am a firm believer in "you get what you pay for", and the Village Clears place has never disappointed.

Friendly service and quick turnaround on the dry cleaning. Quality finishing of all our garments!read more

I have lived in this part of Richmond for nearly three years. During that time I have gone to 3 dry…read morecleaners, before having the good fortune of finding Swan. There are 3 elements to any service related industry - quality, cost effectiveness and of course service. In comparison to the competitors in the area, Swan wins the battle hands down. On my first trip there, I took a number of shirts, a suit and pants. Several of the shirts were suffering from a bad case of ring around the collar, something created by me, but left by the other cleaners. They looked at each piece and tagged what might need extra service. I also had them repair a belt loop that came off at the immediate predecessor to Swan. In looking at the items upon their return, Swan excelled! No ring and no bad loop, just clean starched shirts, along with a repaired suit and cleaned pants. A. The cost for the service and cleaning was excellent in relation to the quality and the number of items. A. And finally, the store was small but warm, with a small fish pond right up front. The woman who has been there both times was equally pleasant. A. Not sure I'd go off the deep end and say they were the best cleaners I've ever used, but without question, they are the best I have encountered during my time in Chesterfield.

It's a chore to find a cleaners that actually clean and service your clothing articles with care,…read moretenderness and value. I brought in a full dress and was very pleased with the results. My pleats were pleating and I was pleased with the added top to fill out the bust of the dress. I was amazed at the price and value. My dress was ready as promised. They also do some alterations. There is plenty of parking and handicap accessible

I walked in to get my dress hemmed for the Marine Corps Ball, but the lady at the front had this…read moresour look on her face like, "Oh god, don't tell me it's another military alteration." I let her know what I needed and she immediately said she couldn't help me and to find someone else. I did notice she looked exhausted so maybe she was swamped with other alterations? Either way, she came off rude in how she turned me away. I ended up at PJs Alterations, they were way more nice and accommodating!