1. Lee's Salon

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Pacific Grove, CA

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Lee's Salon

3.8 (9 reviews)
ModerateHair Salons

Services - Lee's Salon

Haircut

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4 years ago

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10 years ago

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12 years ago

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12 years ago

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13 years ago

Lee is the best. I've been going to her for 26 years. She has reasonable prices and is just like family.

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Alchemist Hair Studio

Alchemist Hair Studio

4.7(32 reviews)
2.0 mi
•$

I had been a returning client of Alchemist Hair Studio and previously saw another stylist there who…read moredid my blonde successfully for over a year and serviced my hair overall since April 2025, but she moved, so I booked with Khammy. During my consultation, I explained that I wanted to maintain the cohesive blonde I already had, bring the same neutral tone underneath, and bring the blonde closer to my root. At first, with my hair freshly blown out, I thought something looked a little off but assumed I was just adjusting to the blonde being higher. Once I got home, looked more closely, and later washed and styled it myself, I could see the actual result: patchy, non-cohesive color with warm and cool tones throughout that did not blend together. It honestly looked more like an at-home color job than a professional salon service. When I initially reached out to Khammy, I was upfront that I did not want her doing my hair again based on how it turned out compared with what we had discussed. I had previously told her I planned to return for a haircut since there had not been enough time to do both services that day, so I wanted to be transparent about why I would not be coming back. I also contacted the salon separately through Instagram asking whether another stylist could correct my color and provided clear photos. I did not initially ask for a refund because I respected the time spent and product used. I then went days without a response from Khammy, and when she did respond, she repeatedly said she needed time to "process" the situation. The salon's Instagram never responded at all. Instead, I was blocked from their Booksy booking platform while their social media account continued actively posting. I ultimately decided to have my hair corrected elsewhere at my own expense. That is when I requested a refund. Khammy then pushed for a FaceTime or in-person appointment despite the documentation I had already provided. I declined and said I wanted to keep communication in writing. After I declined the FaceTime, Khammy maintained that the color looked fine, attributed the result to the state of my hair, and then said the photos I provided were "heavily filtered" and at that point, all she saw was me trying to "get free service" out of her. The photos I provided were Live Photos of my actual hair. I found those accusations insulting and unnecessary. Her response only reinforced why I did not want her working on my hair again. The blonde I was asking for had been achieved successfully on my hair before. If she felt during our consultation that the condition of my hair, the time available, or her ability to achieve what I wanted would be an issue, I would have preferred that she decline the appointment. I genuinely tried to be reasonable throughout this process, but the dismissive communication, lack of professionalism, and accusations made an already disappointing service significantly worse. I have the full history of the communication, including where there was no response, and I'm attaching before (with the wine glass) and after of my hair so people can see the result for themselves.

Highly recommend! Emma is a gifted stylist and the shop has a lovely vibe. I am always nervous…read moreabout going to a new stylist as I have had some bad experiences. I usually wait till I travel to Portland for a cut with my regular stylist. It's been months though and my hair was in dire need. My experience with Emma at Alchemist could not have been better. She listened to what I wanted, applied her magic, and I left the studio with my hair and spirit shining from the experience. The result was what I had envisioned only better. I didn't know my hair could look so good. Thank you, Emma!

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Alchemist Hair Studio
Alchemist Hair Studio
Alchemist Hair Studio - After: Uneven orange and warm tones

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After: Uneven orange and warm tones

Lee's Salon - hair - Updated October 2026

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