I had a HORRIBLE experience here. I will say that this was my second time coming and will be my last. The first time I went I did enjoy Chloe and she did a great job. HOWEVER, the next time I went I had my worst experience ever. The young lady who did my nails was rude and rushed to get to the next person. When she had finished with the lady right before me, I guess the lady didn't leave her a tip and she walked bac and said NO TIP and looked at her coworkers. About 10 mins later, the lady sent her daughter back in with a tip for her (she had to go get cash) and she was like ooh here I am and acted so nice just after she had just been so rude. Then she started my nails and did an ok job, however not 24 hrs later one of my GEL nails started lifting so I went back she fixed, two days after that 2 more lifted. Then a day after that 1 more (5 days total). I called to speak to someone and the MANAGER she would NOT give her name I asked if we could just redo because we seem to have a problem. I had been in there nearly 3 weeks earlier and no issues what so ever. Within a week (5 days exactly), I had to have at a minimum 3 nail fixed. The MANAGER stated that she would have to charge me to redo I stated I would not. She said I could come back and get my money so I did. When I got there she decided that she did not want to be there and gave my money to one of the young ladies so she wouldn't have to deal with me. It was a HORRIBLE experience and I will NEVER go back and will NEVER recommend. Good luck and if you do go pray you get Chloe! read more

If I could give 0 stars I would. I've been coming here for over a year for pedicures and eyebrow waxing only and should have stuck with just that. This evening, I decided to get a refill from them because I had a nail on the verge of breaking and my personal nail tech doesn't have any openings this weekend due to the holiday season . My original set was very detailed so I asked for a simple ombré fill with a nude or pink color instead of all the colors on the set. For the last 20+ years I have worn advanced acrylic designs and know an ombré is a simple solution to making colorful nails more uniformed very easily and efficiently. I have changed a full color set to ombré a countless amount of times. It just requires a little more drilling of the original colors prior to the fill. The tech told me that was not possible and sloppily plopped clear acrylic to "prove" the technique I was telling her wouldn't work. I should have left at that point, totally my fault. She then tells me how long she has been doing nails. I proceed to ask her what she suggested and after unclearly giving a uncertain suggestion, she proceeded to fill with a random pink acrylic that she said wouldn't work instead finding a color that would. After the application and filing, she piled ugly glitter on nails that were already quite busy to camouflage her sloppy acrylic application. At this point, I was ready to go and didn't feel like using any more energy. I got charged $30 for an ugly refill that was everything opposite of what I asked for. Still unsure where that price came from since she did little to no real work outside of a regular fill with a $15 max value. Will never be going back, not even for a pedicure or eyebrow wax. Listening to your client and trying to make what they're saying work should always supersede what you "think" you know. It might also be helpful to admit that you simply do not know how to do what is being asked and send the person on their way, then to continue on with something you know you won't be able to fulfill. I am glad I now know you all CANNOT! If you are brave enough to let them do acrylic nails, stick with the males that work there. You might have better luck. I was thoroughly reminded why I stick with African American nail techs for acrylic nails. read more

Lee Spa Nails - Horrible nails! - Nail Salons Near Me - Charlotte, North Carolina

This was not the best experience. My friend and I purchased a groupon for lee nail salon and will not be returning after our experience. Not only did they do a poor job, but then proceeded to charge me for taking off my old nail polish without telling me until I went to pay. They were not helpful about this and quite rude. The nail filing is completely uneven and the polish was put on quickly and carelessly. Just an overall bad experience and I don't recommend this particular salon. read more

I went here because I bought a groupon. The service is horrible! The lady who was doing my nails didn't speak to my at all. She was on her phone the whole time. She did a horrible job. My gel polish which usually lasts 2 weeks started peeling within 5 days. Do not go here! read more

I have searched long & far for a nail place that I enjoy. I keep trying new places since moving here from NY and have to say this is the closest I have come to what I'm looking for in a nail salon. The massage chairs actually work with some power! The staff was very polite and not pushy like car salesmen. I felt like I really got my money's worth I paid $70 (before tip) for an acrylic fill in with gel application + pedicure with gel application. That's usually a $100 service. The only thing I would change is that they do not use the protective film over the pedicure tub between clients. Other than that it would've been a 5 star! read more

Had groupon for shellac manicure and it was awful! It started peeling after less than a week and chipped within the first day for no reason since I don't do much with my nails or hands. Service was also terrible. It was a rainy day and they were empty but they still rushed me and did a sloppy job. Do not go here! read more

Had a coupon which was nice, but even if they did my nail for free, I would not take them up on the offer. They were rude and did an awful job. Would not recommend and will not be back. read more

Just wanted to update from my previous review! Helen is awesome. I highly recommend you ask for her. she will take care of you and make your nails look beautiful! read more

Don't waste your money. I've had several manicures/pedicures in my lifetime, and the service here was surely the worst. They were rude. Jenny HURT my foot when she was shaving off the calluses because SHE WAS LOOKING THE OTHER WAY. Not even paying attention to what she was doing. That happened twice. I usually do my gel nails at home, but thought I'd give myself a treat by going here. Wrong. I could have done better than Lien. My fingernails were filed crooked, as were one of my toenails -- if I hadn't noticed and had Jenny straighten it out. Very unhappy with the service here. Groupon or not, I will NOT go back. read more

It is fantastic to have a nail tech that is committed to providing great service!!! After months and months of trying different techs in different locations... Lee Spa Nails provides the best. read more

Horrible customer service. I called a couple of hours before coming in to make an appointment. I was told I didn't need one because they weren't busy. I showed up and was asked what I needed and told told to pick a color and have a seat at the station. Not one minute later, a young man approaches me and asks me to come back in 50 minutes because the guy that does acrylics wasn't in. I can't even describe anything else because I never got taken care of. Horrible! read more

Had a groupon for the shellac manicure and my nails look amazing! Will definitely be back. She was fast and if I hadn't been strained for time I would have gotten a pedicure too. read more

Not the best nail place I've ever been to and not the worse. I liked the set up it was like a bar instead of the typical little tables at other nail salons. I brought in my own nail polish so I can't say anything about their selection but the pricing was about average. It's in a great location next to restaurants and even a nice little bakery. read more

Please do not go here! Went here the day before my wedding to get acrylic French tips and had the worst experience. No one talked to me for over thirty minutes while I waited (I was so tempted to leave but was in a rush to get my nails done before getting married). When I finally was taken back to get my nails done, they were crocked, very thick and just looked gross. Multiple times I had to ask the lady to even them out and fix them.. I also wanted shorter nails and she proceeded to make them longer than I asked even after I showed her just how short I wanted them... Fast forward a week, nails were popping off... this was a full set not a fill.. so it definitely shouldn't have happened that soon.. Now after getting my nails taken off I have a raging infection on my right ring finger. Rude, unprofessional, unclean, terrible service. Please trust me and do not go here, you will regret it. read more

I bought a group on for gel manicure. When l went the girl said l had acrylic which l did not and said the groupon did not cover acrylic. I told her they were gel and she argued that they were acrylic. She told me to get a refund from groupon bec it was not covered. I left there and went to another salon who did my gel nails with out a fight. I DO NOT RECOMMEND THIS SALON! THEY WERE RUDE AND UNPROFESSIONAL!! read more

Brian did an excellent job on my fill-in with gel polish. I specifically asked for a dark navy blue matte and got exactly what I wanted. I'm highly picky and I have sensitive nails. He's the first one to not burn me with the drill. His professionalism was top notch and he was a good conversation. Looking forward to becoming a regular. :) read more

This rating is purely based on their customer service which is almost non-existent. I walked in, was asked what I needed done, I told them eyebrow wax, got no response, they didn't tell me a wait time or anything. I should've left at that point but I waited. 40 minutes went by and a lady said I could go in the back, I followed her and not another word was said, I even tried to let her know that I had a Groupon and she ignored me. She did my brows, said all done and walked out before me. I waited 5 minutes before anyone even came up front to check me out. I will not be going back ever! read more

Pam did an excellent job! I will be back for her services. She took her time. Had great conversation. She was very professional. It was my first time and I was not disappointed. Thanks so much Pam! #promise read more

They have became a favorite. I stepped away for a minute to try another place that was closer to home but had to return back home. Brian does an amazing job at natural looking fill ins and gel polish. I'm extremely picky about my nails so if I'm saying this its def a win. I really hate thick acrylic and his is perfection. Everyone is really nice. Emily does great manicures and pedicures and eyebrows. I would say they need more colors. I'm running outta options cause I get my nails done so often. But overall they are my faves out of the places I've tried to date and believe me I have tried some of everywhere! read more

Lee Spa Nails - Acrylic set, almond shape. Very natural looking :) - Nail Salons Near Me - Charlotte, North Carolina

I had been going here for over 7 years and, since the management change, the customer service and quality of work has dwindled. Just left for the last time after my feet sat in water for 20 minutes until I finally asked how much longer as I had another appointment. They said "be with you in a minute". Five minutes later, they came over to woman who had waited with me but arrived after I did. I took my, now cold, wet feet from the bath and left never to return. read more

Terrible service. Went with a friend and used a groupon for shellac. The man that did my nails was not nice and didn't speak. I don't think he knows English bc I asked him twice to add more glitter and showed him he didn't paint parts of several nails and he completely ignored me. He hurt me scraping under my nails with his long nails I flinched and even said ouch but again I was ignored- he should NOT be doing nails. Terrible job even after I finally got him to add more polish he still didn't cover the whole nail. I gave up. Will never go back. Sidenote though- the lady who did my friends nails did a great job. read more

This business has made their gel "manicures" a low price of $20... And it's quality matches the price. My mother and I just got our gel manicures done yesterday and both of ours are already all peeling off! Do not come here for gel manicures, or for any manicures period. They aren't friendly, and they rush through the manicures. They hurt your nails and do not know what customer service is. I've given this place at least 5 chances and I get the same result each time. It's not worth their low price for their gel manicure. The OWNER and his wife are rude and bossy, I do NOT recommend this place. It has bad reviews for a reason. read more

We were walk-ins and everyone was very accommodating! I got a great gel manicure for just $20! Great service and friendly atmosphere, definitely the go to nail salon! read more

I bought a Groupon for a Gel Manicure. I walked in and it was filthy and very dirty. There were nail clipping all over the floors and the place were you get your nails done. The chemical odor was so overwhelming. I felt lighted headed and nausea. The Gel Polish they use is very poor quality and lasted less than a day. They hold conversations with their peers and ignore you. I called Groupon and soon as I arrived home. They were very accommodating. They were gone to launch investigation into this matter. read more

Stopped in to get a pedicure, and Cristy did an amazing job. No appointment, no waiting.

Terrible experience overall. Rude customer service, rough with nails - made several fingers bleed, and poor quality of work. I will not be returning. read more

I am shocked at the negative reviews. I am a regular customer and have always been thrilled with the service. Brian does my fill-ins and gel polish and it is done to perfection every time, very natural looking not thick like at other salons. Emily does my pedicures and she is excellent. They are always friendly and professional. I highly recommend this salon read more

I went to Lee Spa Nails to get a gel manicure. The polish started chipping just a day later. I didn't even bother to go back because this is the second time this has happened. I won't be going back unless I'm desperate. read more

I have been here at least 5 times- the older woman with the pony tail was great! I used a groupon yesterday and the color #361 for gel- and my nails came out gorgeous. For $20- they do a great job and it is really quick. * I think the older people do a better job! read more

Horrible experience. Have been here numerous times in the past when visiting Charlotte. My aunt actually turned me on to this place a few years back. Just moving to Charlotte a month ago I decided to go back, but that was my last visit! Upon walking in no one greeted me, they were busy but it doesn't take but a second to say hello. Finally after 45min of waiting I was seated and immediately the nail technicians had an attitude when asked if they could not drill my shellac off but instead File the bet top coat and let me soak. I had no probably sitting and waiting to soak my nail, that's the only way to ensure my nails don't become brittle and break (this has happened before). The manager ended up doing my nails..and instead of using a tool to get the shellac off he used his FINGER NAILS never have I ever experienced this. If I wanted that I could of taken my nails off myself! Needless to say after 3 days of having shellac my nails chipped and a week in 3 nails broke on the side. Although the shellac manicure is $20 it was a cheap job. I was generous to give them even one star! Never again will I go back again! read more