Second time around using this service provider. This time around, I caught a blade with my rear…read moretire. Thank God I made it home before it flattened. Ignorant that I was on the subject, I was looking for a mobile mechanic when I called. Will opened my eyes on the obvious to submit a roadside assistance claim. Even though he had the ability for mobile assistance, he came and picked up the motorcycle at home with his truck specialized in motorcycle only transport. In addition to the tire replacement work, he performed other services on the bike and as an added bonus, he returned the bike to me at home, for my convenience and at no additional cost. Couldn't ask for better service. Thanks Will! However, you need to find a way to answer all call. Otherwise, your perspective clients would think that you are not in business.

I chose Willpower Motorsports because of all the great reviews--and now I see why! Will was very…read moreresponsive, and even though we had a few communication hiccups early on, he quickly explained that business had picked up (which we laughed about and celebrated). When we finally locked in the appointment, he picked up my bike using a super-professional towing rig that made me feel confident it was in safe hands. His daughter Mikayla is also fantastic--professional, knowledgeable, and clearly passionate about motorcycles. I love that they're a family-run business with great energy. I've used their services twice now, and my bike runs better than ever. As a novice rider who bought a used bike off Craigslist, I couldn't have asked for a better experience. Whether you're new or seasoned, this is the shop you want. Thanks again, Will and Mikayla--looking forward to working with you again. Godspeed! -- Starr

Have been going to Crossroads Cycle for about a year. He discovered the bad rear brake installation…read moreon my VFR800 from another shop. Fixed it, inspected it, got me back on the road in a day, no drama. Dennis is both an excellent mechanic and a trustworthy businessman. Great combination and will keep me coming back.

Brought my 14 Fatboy in today for a much needed brake flush. Dennis quoted me a fair price up…read morefront, and told me he would do his best to do the work today. The bottom line is these guys delivered. Price as quoted (well below the local MotorCo dealer), with the work done professionally and to spec, while I waited. I see people on here saying all the good reviews were written only by friends of the guy who owns this business. Don't believe it. I met Dennis for the first time today, when I brought my bike in. I trust him, and I think you can, too.

Incompetent, dishonest, unprofessional…read more This dude dodged my calls and texts for nearly a year while he left my 2021 rotting under a tarp in his parents' side yard. I literally had to call the police to get my bike back. He was incapable of completing the repair he charged me full price for and did an additional $700 worth of damage while in his care. For the love of god, go anywhere else.

nelson removed the stock exhaust off my 30 year old bike and installed the shorty exhaust pipes…read more he also serviced my battery which i did not notice but when shown it needed distilled water added to it.

I have installed Red Shift Cams on my last 3 bikes from a Bolt in 468 to a bigger one for my 128…read morekit. My current bike a 2022 Road glide special with a 114 engine with a Red Shift 468 cam kit in my Road Glide Special I can honestly state that the sound, quiet power train, torque and acceleration in all gears is unmatched by any other upgrades installed prior. I would highly recommend Zipper's as a supplier for cams and their first rate support for all of their products.

I placed an order with this company for almost $400. I ordered 2 sprockets, a chain, and a master…read morelink. The purchasing process was fairly simple, but it was too good to be true. I made my purchase on a friday and still hadnt received a confirmation email by monday, so I decided to call them and ask for an update. They informed me my order would ship the next day when the sprocket order arrived. Tuesday came along and still no email or tracking. By wednesday, I called again. Steve informed me that the sprocket order came in a day late and also the front sprocket I ordered was not in the order and I would have to wait 3 weeks for it to come in. Its as if he didnt even know what products he would be receiving. He made a suggestion to switch the gear ratio from 24t front 55t rear to 25t front and 56t rear which they had both in stock. The rpm difference was only about 50 which was fine so I said ship me those. Waited for my confirmation email and tracking the rest of the day wednesday and still nothing. I called AGAIN thursday asking what the heck was going on? They simply stated they werent sure how I wanted the items to be shipped so they waited for me to answer their emails which for some reason I wasnt receiving. Finally I was fed up and suggested that they pay for expedited shipping of my items, and when I suggested it, the woman who I spoke with said she would have to ask her manager. She called back and said that expedited 2 day shipping from Maryland to southern california would be approximately $70. She said I could pay it and it would get there by saturday but didnt offer to cover it for all of the mistakes and issues I had been experiencing. I told her she needs to go back to her manager and try to help me out. She called me back AGAIN 10 minutes before they closed on thursday saying it would be approximately $100 to overnight my package to me and that if I paid the $70 for the expedited cost, they would "eat the remaining cost" as if paying for 30% of the shipping cost that I shouldnt have had to pay in the first place was going to make up for all of the wrong they have done by me the customer. I was fed up and finally told the woman to just ship it standard free the way they promised on their site and understood that it would get there when it got there. I verbalized to her how upset I was and how wrong this was and all she could say to me was "thanks for being understanding and patient." All in all, customer service was a 0/5 stars but unfortunately I have to give them at least 1 star on yelp.

My sister got a flat tire on the highway, and after waiting almost 2 hours for roadside assistance…read morethrough our insurance company, we gave up and started looking elsewhere. We found Ancash Roadside Assistance on Yelp and called because they had such great reviews. He answered immediately, sent me a location-sharing request, and arrived in about 20 minutes. After spending nearly two hours stranded on the side of the road, that level of responsiveness was a huge relief. Once he arrived, he got right to work and had the tire changed in less than 15 minutes. The entire process was quick, efficient, and stress-free, and we were safely back on the road much faster than expected. My only suggestion for improvement would be to introduce yourself before getting started. It was dark, and we were two women stranded on the side of the highway. When he arrived, he pulled up behind us and immediately started changing the tire without introducing himself. I genuinely appreciated the urgency and willingness to jump right in and get the job done, but in that situation, a quick introduction would have gone a long way in helping us feel more comfortable and know that the person approaching our vehicle was the roadside assistance we had called. Overall, though, the service was excellent. He showed up when we needed help, worked quickly, and got us moving again in no time. If you're stranded with a flat tire and need someone reliable, I would definitely recommend Ancash Roadside Assistance.

Very responsive and affordable, nobody likes spending too much money nowadays lol but they come to…read moreyou and get you serviced in no time. The guy was kind and fast and the quality of the tires were good to me. I can see myself reaching out to them again Thank you again for your service

I highly recommend Genuine Auto Repair! Jorge was awesome to work with- very transparent, honest…read moreand detailed/thorough. (I asked a million questions... and he was so patient) He repaired my transmission, alternator and a few other things on my second vehicle which had been parked for a while. Thanks to Jorge, and Arturo my vehicle is up and running like brand new again! Definitely check them out for all service needs! I would give ten stars if I could!

I had an unpleasant incident with Jorge as he broke my bolt for oil pan and has been taking my car…read moreon his errands. I no take my car to him and DO NOT recommend him!!!

Totally dependable and good communication. I go here for all moto service needs on my Triumph speed…read moretwin.

I had a very disappointing experience with Washington Motorcycle…read more About three weeks in advance, I spoke with Daniel, who I understand is the owner. He told me I could drop off my bike at any time. I wasn't able to bring it in that same week, but when I returned to town the following week, I tried to drop it off. Instead of reaching anyone, I was directed to a virtual assistant. I called repeatedly and left numerous messages before finally getting a response that they weren't accepting any new bikes until the following Wednesday. I explained that I rely on this motorcycle for DoorDash deliveries and that it's my household's primary source of income. Because the bike is broken, I can't work. Despite explaining my situation, I was simply told they weren't taking any bikes until the next week. The following Monday and Tuesday, I again called multiple times and left more messages. Daniel never returned a single call, and I still had no appointment or any clear communication. As a first-time customer, I expected much better communication and customer service. If you're too busy to take on new work, that's understandable, but not returning calls or keeping customers informed is frustrating and unprofessional. Unfortunately, I was left without a mechanic after being told I could bring the bike in, and the lack of communication has been extremely disappointing.

Maybe the worst mechanic on the planet. Always waits until the last minute then doesn't have parts…read more And not buy anything without a title from him mine turn out to made of stolen parts

So...I bought something. And I can't in good conscience recommend this business to anyone…read moreafterwards. ---------------------- Edit: Because of his response, I'll elaborate. which is fair, and I honestly should have done so in the first place. Pros: He was really helpful when I was looking at "POS" bikes on offer up. I'm big on service, and the fact that he was willing to look out for me like that, at the time, spoke volumes. Towards the end he seemed a little irritated, but that's understandable given he hadn't made any money off me at the time. Cons: Once I got a bike, he came to pick it up, which I appreciated. The issue was, I was quoted a specific day for pickup, and things went weird after that. The day came and I was running late, so I asked if he had left the house yet. He said no, so I asked if we could push the time back a bit. He said he had already left the house and was ten minutes away...ok...so I showed up to the meet and he had my bike. He then goes over all this stuff about how it's terrible and how it's going to fall apart any minute and how I need to give him however many thousand to get it in good condition. It was overwhelming to say the least. It was also all off. Some of his advice was valid, but overall it was excessive. I got charged $165 for what I thought was less, as it is everywhere else in VA. I also think the delivery was too abrasive and fear-tactic-y. Anywho, 6 months and 3k miles later, the bike is still running strong. ALSO, I recommended him to someone else, and they said he was taking forever to get their bike back to them. Note to AJ: I apologize for not explaining the reason for my review sooner. I should have said what was wrong from jump. But also, insulting a former customer, however warranted you think it may be, will never be good for business. I support what you stand for, but the PM you sent me was off base, and the way you take criticism is a reflection of your customer service, both of which start off well, but fall off hard. Hope everything works out for you boss.