I was looking to get some routine maintenance done on a bike I recently purchased and called The…read moreMRS after doing a Google search. Aaron set me up with an appointment and came to my home for the service. He was on time and completed the work in a reasonable time frame. He also cleaned up behind himself and was a pretty cool guy. I will definitely be calling him for all of my motorcycle needs.

From the owner: Text me directly to schedule an appointment today for your mobile motorcycle repair. At The M.R.S,…read morewe won't only fix your motorcycle, we'll fix it on your schedule. Because we are a mobile repair shop, you can be in the comfort of your own home while we work. No more sitting in dirty, loud shops waiting hours on motorcycle repairs. There's no need to find someone to take your bike to the shop for you or load it on and off of a truck yourself either! The flexibility we offer means we'll come to you and fix your bike, or pick it up and bring it back to you when repairs are complete. At The M.R.S, we want to focus on convenience, courtesy, and professionalism. We'll treat your bike like we would treat our own!

Great guys, very friendly and knowledgeable and actual service with a genuine smile. Where do you…read morefind that these days? Had ape hangers installed on a Street Glide. Their work was meticulously done and came in under original estimate. And, the original estimate was already under Harley's estimate. They also do performance work. I would trust Beul, LA and Randal with my bike any day!! Great work. Can't say enough good things about the experience.

Maybe the worst mechanic on the planet. Always waits until the last minute then doesn't have parts…read more And not buy anything without a title from him mine turn out to made of stolen parts

So...I bought something. And I can't in good conscience recommend this business to anyone…read moreafterwards. ---------------------- Edit: Because of his response, I'll elaborate. which is fair, and I honestly should have done so in the first place. Pros: He was really helpful when I was looking at "POS" bikes on offer up. I'm big on service, and the fact that he was willing to look out for me like that, at the time, spoke volumes. Towards the end he seemed a little irritated, but that's understandable given he hadn't made any money off me at the time. Cons: Once I got a bike, he came to pick it up, which I appreciated. The issue was, I was quoted a specific day for pickup, and things went weird after that. The day came and I was running late, so I asked if he had left the house yet. He said no, so I asked if we could push the time back a bit. He said he had already left the house and was ten minutes away...ok...so I showed up to the meet and he had my bike. He then goes over all this stuff about how it's terrible and how it's going to fall apart any minute and how I need to give him however many thousand to get it in good condition. It was overwhelming to say the least. It was also all off. Some of his advice was valid, but overall it was excessive. I got charged $165 for what I thought was less, as it is everywhere else in VA. I also think the delivery was too abrasive and fear-tactic-y. Anywho, 6 months and 3k miles later, the bike is still running strong. ALSO, I recommended him to someone else, and they said he was taking forever to get their bike back to them. Note to AJ: I apologize for not explaining the reason for my review sooner. I should have said what was wrong from jump. But also, insulting a former customer, however warranted you think it may be, will never be good for business. I support what you stand for, but the PM you sent me was off base, and the way you take criticism is a reflection of your customer service, both of which start off well, but fall off hard. Hope everything works out for you boss.

Great guys and reliable as well. Good people too boot!!…read more They are true enthusiasts and I appreciate they always taking care of me.

He fixed my bike once after an accident with a deer and once after a terrible storm blew my bike…read moreover. He also added some after market exhaust and cleaned up my back end!! Great shop good guys customer service is on point!!

Stopped by the Harley-Davidson Store and the customer service was top tier. The associates were…read moreincredibly kind, welcoming, and genuinely helpful throughout the visit. The store itself was clean, organized, and had that classic Harley atmosphere that makes you want to browse every corner. The only downside was the inventory selection for smaller sizes. If you wear an XS or Small, options were extremely limited, especially compared to the larger size selections available. Hopefully they restock soon because the merchandise they did have was stylish and well displayed. Overall, still a great experience with excellent staff and a great vibe -- just wishing for a little more inclusivity in sizing availability.

Told me a price of $18,000 w/o tax and tags for a used Harley. Wasted my time going to the bank and…read morewriting up checks just for them to tell me half way to the dealer that the new price is $26,000 for the used Harley. Very unprofessional customer service. I would steer clear from Washington DC Harley Davidson. I can see why Harley is not doing so good and why the new generation is not interested in dealing with these dealerships.