Bertrand E helped me with my stuck hood door. He help me purchase and change my battery. Truly…read moreappreciate the assistance.

Literally can't even get an educated person to speak like they have sense and answer the phone. No…read moreone wants to do their job. I called for two hours straight and got no answer/placed on hold or hung up on lmao. When I went in person I WATCHED the man go answer the phone and come back quickly like he ain't even answer. It was me so I know he didn't answer and this is why ppl are always talking about our ppl because of the young men that want jobs and don't work them how they should.

Terrible employees and staff. The stupid long haired, nose pierced up lil boy they call "manager"…read moreis petty and don't like to do his job. Like to resolve and regret returns for no reason. I came in to buy a battery and the same day I went and tried to return it because I had bought the wrong one. The battery was untouched and the only thing the dumb manager responded is "I can't " because my battery looked "rusted ". How does that make sense if I bought it today and I am returning it today with the invoice that say it's from today. Nowhere in the policy does it show I can't return an unused battery. VERY UNPROFESSIONAL EMPLOYEES

This store and its manager are ridiculous...I tried to explain that the part was defective e and we…read moreexchanged it at another store and they refused to give me a refund for a defective part...explained that your refund policy is in fine print and wasn't obviously explained when purchased...no no avail I called corporate office...save to say this is why I visit the Autozone across the street or buy my parts online

Dennis provided exceptional service today! This was at the location on Campus Way in Kettering…read moreMaryland

Huge shoutout to Dennis at the Kettering, MD AutoZone! I came in with a battery connection issue…read moreand wasn't sure what to expect, but Dennis went above and beyond. Not only did he take the time to come out and look at my car, he explained the risks I had unknowingly put myself in by trying to fix it on my own. He was calm, knowledgeable, and made the fix look easy. Within 5 minutes, my car was running perfectly again. His professionalism and genuine care for customer safety really stood out. If you ever need help, ask for Dennis, he's the real deal!

I've been coming here for almost 20 years. I will always buy Mercedes and German Service Center…read morewill always take care of my cars.

Very knowledgeable, only authentic Mercedes parts used, fair price compared to dealership.read more

I wish I could give these guys Zero stars. The mechanics at this Shell are HORRIBLE. I came in to…read moreget my car, inspected with no problems wrong with it, somehow it failed. I then went back to get it re-inspected, and again it failed. My car was serviced at Mercedes Benz of Alexandria with certified Mercedes mechanics, as to which I was told, there are no mechanical defects nor issues with this car. I went back to have it re-inspected, failed again. At this point, it seems as though this shell is running a fraudulent inspection operation. DONT GO HERE FOR INSPECTION THEY ARE ALL CROOKS. Don't waste your time or your money go to a real inspection service center.

Absolutely do not recommend The mechanics at this shell came in to get my car inspection I had just…read morebought the car a month ago and they try to get you to spend more money in order to "pass the inspection" and they will fail you if you decline to spend more money

Demetrius black was extremely helpful took his time making sure my concerns were taken care of…read morethanks again!

I've been here a few times for several products/services not all mentioned here; so my review for…read morethis business is a little overdue. I had them install a particular truck bed cover that not many people have or sell directly in this state. They provided no protest to the idea and made my wish come true. I purchased a set of side steps from them. Why is this worth mentioning? Here's a secret: Certain car dealerships - whom I won't mention here - send their trucks to these guys and end up selling the installed package for about 3-4 times the original price of the equipment. This wasn't a surprise to me because having been in the business myself, I've seen retail markups go up to 100% or higher. Save your money and come here first. I had a Viper alarm/remote start system installed here as well. Here it may sound as a complaint, but since it was an isolated incident among the other times I have had my truck serviced here, I will let it pass. I had to come to Trick Trucks twice for this install. The second time was on a tow truck! My truck was serviced and fixed back to how it was supposed to run in no time. In conclusion, I will state that the employees here are very knowledgeable in their field and have a lot of good advice on the pros and cons of different accessories. I advise everyone to do their own research for their wish-list of custom parts before waltzing into any store similar to Trick Trucks. If there is a product that Trick Trucks doesn't sell or promote, it doesn't mean they won't work with you to get it installed. Prices may be a hassle, but I would rather have a peace of mind knowing that my vehicle is being serviced by professionals who know their product.

Listen I have spent most of my day calling around pricing alarms - the guy that answered was the…read moremost honest and I couldn't be more happy that some people can still just give you good , sound advice before even coming in . This company is honest , don't see that anymore