The front desk personnel are unpleasant. They make you feel like you owe them something, rather…read morethan being a paying customer who is literally bringing tens of thousands of dollars. The doctors should be ashamed of how they interface with customers

Favorite dentist to visit after trying a few in the area after my older dentist retired. Always…read morehelpful in case of emergent tooth pain or regular maintenance

My favorite hygienist, Jen, is no longer working here. I wasn't informed of this until shortly…read morebefore my appointment and was arbitrarily scheduled with a different hygienist. The experience was not great. I suspect it was due to inexperience. My teeth weren't particularly clean when I left, but I did get water squirted on my face. Zero conversation. I'm looking for somewhere else. Another problem is that Dr Gee is no longer affiliated with this practice. A LOT of other dentists are, so you will likely get to try out several.

The staffer extremely friendly, very caring a Dentist you can go to and not be nervous,…read moreexceptional, or one of a kind

As a veterans who is disabled, I have been through a lot of different medical and dental…read moreappointments. Milestone was one of my worst experiences. The treatments were painful and uncomfortable. I had to come back several times for redos. After waiting for proper insurance authorizations and assurances that treatments would be covered, They charged me anyway which leads to me to believe that they overcharged me. And then, over a year after treatment they send me a past due bill! Zero stars!!!!!!!!!!!!!!

My family were patients of Milestone for many, many years. I would like to say probably eight years…read moreplus! They have an extremely high turnover with pediatric dentists, dental hygienists and office staff. While we were happy with the adult care we received from Dr. Parks, having a constant changeover in other staff affected our quality of care and overall experience. Additionally I had to stay really on top of keeping track of my family's xray schedule, as what was covered by our insurance because staff would attempt to perform X-rays without verifying coverage with our dental insurance. We decided to finally leave the practice after we cancelled an appointment. I had provided 24 hours noticed and was informed to penalize us, for not giving the required 48 hours notice, we would have to pay a scheduling fee each time we made an appointment, for every family member. I wrote an email to Dr. Parks to explain that my youth had pneumonia and I was treated very badly by staff for canceling appointments with 24 hours notice related to her illness. His staff member Denden intercepted the email and refused to forward it to him. After all the years my family had been with the practice it was extremely disappointing to be treated in such a way.

The worst experience I've ever had. I decided to give them a try since my dentist retired and…read morewanted to find someone closer. First ding is that their dental hygiene staff is there only a few days a week. She was nice, but the wire retainer on my lower teeth got damaged (not her fault as it was old) during cleaning. The dentist came in and was wanting me to get all of this work done on my teeth and seemed more interested in $$$ than really working with me. Then, after insurance, they were going to charge me over $300 to have wire removed. No, I don't think so and I ended up getting it off myself after 30 seconds driving home. Will never bring my business to this office again.

I had been going to my previous dental office for over 18 years, I was accustom to the way they did…read morethings, to say the least. But the quality of care had changed and I felt it was time to see who else was out there. Due to my family dynamics, we needed a dentist office that accepts Washington Health and Delta Dental. Dr. Kwok's office accepts both. His Staff was friendly and helpful right from the start, showing patience and kindness to me and with my previous dentist office when trying to get my family's past records and dental scans. My cleaning and exam went well, no soreness afterwards, my teeth AND GUMS feel great. Dr. Kwok has a gentle touch, answered some concerns I had, asked questions about past dental procedures/history, and listened. One thing that stood out about this dentist office is that both my hygienist Betty, and Dr, Kwok didn't sit. They stood and had my chair so that my head was at their level, no towering over, no uncomfortable dental chair maneuvers where the patient feels like they are going to be dumped on their head, and no hair pulling! LOL ..and believe me, I was constantly saying, "don't dump me on my head and don't pull my hair today" at every visit with my previous dentist. Not having this added stress was NICE! I am definitely recommending Dr. Kwok and his office to others. I deleted review for my previous Family Dental office in Covington.

I came to Dr. Peter Yeh in early 2020 with pain in an upper molar (#3) that had already been filled…read moretwice. My previous dentist had clearly told me that if it hurt again, I would need a root canal and a crown. I told Dr. Yeh clearly that I wanted a root canal and had even purchased dental insurance specifically for that reason. But he insisted it wasn't necessary yet and that the nerve was still fine -- so he suggested another filling. I trusted his judgment at the time because he spoke Chinese and seemed experienced. He said he would fill two teeth, but without clearly informing me, he filled three. Afterward, I had pain, bite problems, and eventually a gum fistula -- a sign of infected or necrotic pulp. I contacted him again, but by that point I had completely lost trust and refused further treatment. Even with insurance, I paid around $450 out-of-pocket. The money isn't the main issue -- it's the feeling of being misled and ignored, despite being clear about what I wanted. Now years later, I still regret not insisting on what I knew was right for me. I'm sharing this so others can make better-informed decisions. Just because someone speaks your language doesn't mean they'll act in your best interest. Please be cautious.

Dr.Peter is amazing and extremely knowledgeable. His staff is very friendly and very efficient. I…read moream extremely satisfied with the care I receive at Dr. Peter's office. 100% recommend it.

I had such a great experience at Light Dental Studios…read more From the moment I walked in, I felt welcomed, every staff member who passed by greeted me while I was waiting. That small detail made a big difference. Bailey, my dental assistant, was incredibly thorough and explained everything before doing it. For the first time, I truly felt heard when sharing my dental concerns. She made me feel comfortable and informed the entire time. Dr. Feider was just as impressive,friendly, efficient, and very thorough. I never felt rushed, and he took the time to address all of my questions and concerns. The office was clean, the technology felt modern, and parking was easy. Overall, I was beyond impressed. Easily the best dental experience I've had, and I'll definitely be returning!

I came in for a wisdom teeth evaluation and after having a great experience, I decided to go with…read morelight dental and Dr. Chen for my Wisdom Teeth Removal Surgery. Being forgetful, I forgot to pick up my medications at a pharmacy and realized the night before at 9pm. I called their after- hours line and shortly after, Dr. Chen personally reached out to me and addressed what I was worried about and assured me that they will provide me with what I need in the office before my surgery. I felt very taken care of and all my questions were answered. I felt very comfortable even though the thought of surgery scares me and gives me anxiety. Her dental assistant was so kind as to let me squeeze her hand as firmly as I needed which was very sweet. Dr. Chen also personally reached out to check in with me after the surgery as well. Dr. Chen and her dental assistants are very patient and kind. She also offers no-extra cost payment plans and a discount if you don't have dental insurance. I would highly recommend coming here. Dr. Chen, front office Yesi and her surgical assistants Maria and Jennie will take great care of you!

This is probably the first time I ever said or thought this but...I love going to this dentist…read moreoffice to work on my teeth! Dr. Wade Marler is very knowledgeable and great at what he does! He came up with a plan for my teeth and smile and I can see big differences. Great quality of services offered and received. He is also a nice guy! His staff is awesome as well! I like everyone that works there...everyone is friendly and good at their jobs. You can tell they actually love working there and helping their customers. It is very clean inside and they have state of the art equipment and technology. I would highly recommend this dentist and would refer them to any of my friends/family looking for a good dentist. Keep up the good work!

Dr Marler is an amazing dentist and treats my whole family. I have been seeing him for over 20…read moreyears. He is very kind and listens to all of my concerns. I would highly recommend him to anyone seeking a dentist who truly cares. Kimberlu and Raynn

I really like Dr. Lee -- he's very respectful, listens carefully, and takes great care of my dental…read moreneeds. However, I had an issue with the billing department. I was charged twice for a bill that I had already paid six months ago. When I tried to explain the situation, the accounting person wouldn't listen and kept insisting I hadn't paid. I eventually found proof of payment through my bank, but there was no apology. Because of this experience, I've lost trust in their accounting system. Make sure to always request and keep your payment receipts each time you pay.

When I needed urgent dental work dr Lee and his team especially Jackie worked to get me in even…read morethough they were completely booked up. best dentist ever!!

Dr. Adam's was amazing. He took my case which was a very complex treatment of an existing root…read morecanal (4 roots). He took the time to explain the issues and fix the problems. It took several hours ( due to no fault of his own) it was all due to the complexity. He was kind, patient and extremely engaging the entire time. I highly recommend Peak Endodontic and will absolutely use them again should I need another treatment. Thank you so much!

Staff was friendly but unable to answer basic questions about recovery expectations e.g. will I be…read moreable to speak normally and fly the week after the procedure. Performed advanced imaging not covered by insurance before reviewing x-ray as they told me they would. Advanced imaging turned out to be unnecessary. $500 bill for evaluation, do not trust them to do a procedure.