The turnover for dentist assistants here is a lot . That already a red flag . I wouldn't want a student cleaning my teeth.

I had terrible experience with his unprofessional money hunger behavior about dental implant only last three weeks failed . I didn't receive standard care during the implant removal and later i found I was not qualified for this implant. They Cheat my billing I paid almost $1400, I paid about 300$ more than I should and insurance paid more than one thousand. I had extraction bone graft , cleaning, deep cleaning, and implant in this clinic. The extraction he did fine , the bone graft other two dentist together checked said there is nothing. The dentist doing cleaning unlike hygienist. this clinic has billing problems many time just verbal unlike others clinics with papers. Before the implant no problem, i got the service he got the money that is only he wants. The problem from my implant failed only last three weeks. He did the implant two times during the procedure and went so deep, after implant 15 days he checked said great , one week later he said infection he just pulled out the implant without anesthesia, I was so painful and he didn't clean the area just washed my mouth, at the end I didn't want to redo. They gave me partial money from I paid they still have the money from insurance.Some problem caused from the manager, she lied and blame me didn't take antibiotics,it was not true the implant 15 days was fine after 20 days he said infection he just pulled out, if his manager is kind heart or if treated me a little better the things be different. This dentist only listen to his manager money hungry not care about patient when he did bad work. Dr make mistake a lot therefor Dr is call practice this dentist need to understand this. Because I was pain so after I had other dentist checked gave me CT scan said I had the tooth infection next to the implant, that is the reason the implant failed and I should not have a the implant . It was very unfair so I went to little court, this dentist very unreasonable he didn't take any responsibility and all the work he did, he said he did the work and he still had about 300$ but he ask more than one thousand back. My implant was tight but he said loose came out to avoid he didn't give me anesthesia for removal, my money overpayment he said refund then asked another more money and my part of the payment he said write off then asked me more money, he is really money hungry use trick to get. Later on from his letter to ATG said my next tooth to implant had infection before the implant, so i was not qualified for implant and he still gave me the implant.He doesn't know what he doing on implant and he sold his conscience for money, here has character limited there will be more details on Reddit. I have proof. Highly recommend avoid this clinic. read more

I had a terrible experience at pacific nw dentistry with Dr.Jean Paul Banh during my dental cleaning on 01/20/2025 hygienist she did a very bad service, use hand tools to cleaning force to #13 upper teeth cracked half a way. i called after i went my home then next day morning went his place Dr. he looked and said i know what happen then he said need to put crown, he grinds it up the tooth it was very sharp on touch. it was damaged by at the service. the front desk lady said crown need cost 650.00 and deposit 193.00, Dr. Banh, he was incredibly rude and dismissive, even telling me to go somewhere else if i wasn't happy. this isn't first COMPLANT I've heard about this practice. A friend of mine mentioned similar issue where an implant was mishandled by same dentist Unfortunately, i didn't heed that warning but i regret it now. but the quality and customer service don't justify the prices. 1 won't be returning and strongly advise others to seek care elsewhere. read more

Dr. Banh and the entire staff here are amazing. I recently had my dental insurance change, but I was so happy to see that Pacific NW Dentistry took my new insurance. They are an amazing bunch, so friendly. I feel like they are a family, and I'm part of it. Highly recommend Dr. Banh and his wonderful staff if you are ever in need of a dentist. read more

Finally got the chance to come here myself; starting with the atmosphere of going into the dentistry was super welcoming and quiet. I was assisted by the dental assistant who made me feel super comfortable. We were definitely holding up a conversation and she was super nice. The dentist himself is so genuine and just a wonderful person overall. He doesn't judge you if you have messed up teeth and continuously tells you that you're doing a good job during the whole service. They have a massaging chair when you get work done on your teeth and music to help calm your nerves. Just a great dentistry overall and have no complaints because there's probably no where better than here to see a dentist. They are open to the questions I asked and always had the answers for them; which I can say most medical places don't answer you on spot. read more

I was charged $150 for an hour of nitrous gas during my procedure. The Dr made it pretty clear when I asked for nitrous that he preferred not to use it, but it's my choice. The mask they use is awkward and uncomfortable. Unlike any other dentist office I've ever been to it required me to insert small tubes inside my nostrils. The left tube kept blowing cold air which made me never be able to fully relax (which is why I paid for the nitrous to begin with). After I asked several times for them to turn the strength up, they finally did. I felt comfortable for a moment and gave the thumbs up (since I couldn't talk with the stuff in my mouth) seconds later the cold air kicked in again. I tried to readjust the mask but it just never did what is intended due to the sensation of cold air blowing up my left nostril. I asked before my next appt what they were willing to do because of the prior experience and their answer was a firm, nothing. I was looking for a forever dentist close to the home I bought and that's def not it. The temporary caps he put on came off within 3 days and I was left to deal with the pain until the appt. I made the mistake of letting the office know before hand that I wouldn't be coming back after the permanent crowns were put on. I told the dentist my teeth , which he ground down for the crowns, were extremely sensitive - even to cold air. That didn't stop him from taking a tool to them anyway, which hurt like hell. Then he numbed me up. I def feel that I got ripped off with that nitrous though they of course defend charging me full price, because it's all about the money. I wanted to like this place. My husband really likes their office and recommended them so you might have a great experience there. I certainly didn't. I'm left with permanent discomfort on the teeth he put crowns on. The dentist warned me that might be the case, however that pain/discomfort wasn't there before. I had to ask him not to grind down my top teeth when working on correcting the bite after the crowns were put on. I felt him grinding on top instead of the crowns. I was also concerned that there was potential decay left before the crowns were put on. I'm not sure that this happened. He reassured me that it was all taken off and said he'd show me pictures, however when the pictures were shown my tongue was covering the area I was concerned about. By then I just wanted to leave so I didn't argue. The office girls are all young, nice, and pretty. The Dr seemed genuinely like a nice guy and I liked him at first.I was hoping it would be my regular dentist but it wasn't meant to be. The dentist I went to before him is a female owned private practice also in Auburn. The nitrous was $90/hr with no tubes shoved up my nostrils & kept me completely relaxed. Her passive aggressive / condescending office staff was what made me go elsewhere. I'm going to find the right dentist eventually ... read more

Dr. Banh is a wonderful dentist. He's very patient and kind and recommends only what is necessary. He and his dental assistants have been very kind in dealing with my older brother who has had a lifetime fear of "the dentist." Dr. Banh is professional, showing many images and explaining to me and my brother, various options, with care and humor in an easygoing manor that my brother is no longer worried. We totally trust Dr. Banh and highly recommend Pacific NW Dentistry. read more

As a healthcare worker myself, I would highly recommend Pacific NW Dentistry for anyone who is needing dental work done! Dr. Banh and the whole team provide the highest quality patient care that anyone could ask for. Victoria, who is super amazing, was able to schedule me in on short notice to see Dr. Banh for a tooth and gum pain situation that I had going on. After having such an amazing experience here, I decided to come back and get my crown done that I needed. Dr. Banh and Gabriela made all my procedures painless, informative, and fun! I feel at ease coming here and can't wait to get future dental work done from their amazing team. read more

I've been going here for years! The only good thing about this place is Dr Bah, but after a recent disagreement with their front desk personnel Tori, he refused to call me back and took what ever story she told him and told me to find another dentist without even hearing my version of events. So sad because he was actually the one good thing about this place. So if you're looking for fair treatment DONT GO HERE! Whatever his staff says he goes with without even hearing your opinion, thought, or concerns. Tori will smile in your face and talk shit to the other staff openly at the front desk once you're back in your room. I've witnessed this multiple times waiting on the office lobby. Tori has a complex with wanting people to do " what she says when she says it, and how she wants it done" and if you question her or simply point out where her words are contradicting what she is saying she will run and tell Dr Bah that your the problem. My most recent incident today was so unprofessional and when I was pointing out where what she was saying and what she said didn't make sense she began to talk over me wouldn't let me get another word in and told me Dr Bah wouldn't be available to talk and said maybe I should find another dentist since she's had " issues" with me for years. Then get a TEXT from the doctor saying that I should find another dentist. Don't allow your self or your family to be treated the way they are treating people! Also watch yourself around Tori if you're a current customer because she will bad talk you if you don't act the " way " she wants! I've had multiple issues! All of my crowns have had issues. All of my temporary's always fall off ( never had this issues anywhere ). I've even had what's supposed to be a permanent crown fall off! They use students to provide cleanings and basically anything that the doctor can use them for. Multiple times had to re do my impressions for crowns since the " students " didn't have enough knowledge to do them correctly. Got a completely wrong tooth one time and had to go another week with a bare tooth. The students leave excess product on you and I have to remove them myself! You want quality and respect when you're spending your hard earned money and insurance. Find somewhere else! read more

Great people, great dentist. I love how he shows you everything that he's doing on the monitor and lets you choose what kind of music you want to listen to. I usually hate going to the dentist but this was actually pleasant. thank you! read more

Dr Bahn is an excellent dentist! He and his staff are very caring and provide top notch dental care. Unlike many other dentists, Dr. Bahn only recommends the truly necessary work and procedures that need to be done to your teeth. His focus isn't on getting rich, it's patient care. I particularly like the fact that he takes many photos of your dental problems to justify why he is recommending that a certain procedure be done. Unlike other dentists he's also very willing to "watch" problematic teeth, rather than jump at the chance to sell you a crown or perform an unnecessary root canal. His team is always professional and courteous. They're always in good spirits and happy to answer all your questions. I highly recommend Dr Bahn and his staff at PNW dentistry! read more

Dr. Banh is great! Aubrey got me in on short notice. She was so helpful understanding and gave me great advice. Dr. Was very caring and funny! He made a what is always not so much fun to go to the dentist a great time ! His massage chair was also nice when having my teeth cleaned. read more

Was in for a routine exam and cleaning. New remodeled office, outstanding and friendly staff. The Office is open on Saturdays which is very convenient for people working on week days! If you fear the dentists, this place is for you. Dr Banh will make you feel comfortable and give you plenty of tips. I highly recommend the practice. read more

My review is long overdue. Dr. Banh is a great dentist! I'm so glad we found him. I usually don't have problems with my teeth, so it's only been checkups & cleanings for me but each time it's been a pleasant experience. The Dental hygienist I've had has been great and all the staff there are courteous, friendly, and helpful. The office is clean and they try to make the experience as less painful and stressful as possible. Dr. Banh is personable and takes the time to explain things as well as answer any questions you may have. He gives you a detailed picture of what's going on with your teeth and brings out teeth models as well to explain things. If he weren't a dentist, I think he'd be a great educator. From the interactions I've had, I think he enjoys educating people and I can tell that he's passionate and cares about the work he does. I haven't gone myself since the pandemic as I tend to have a weaker immune system so I try to stay away from establishments as a precaution for myself but my family members have gone recently and they haven't had any problems. The office is taking the necessary precautions such as taking all incoming people's temperature, everyone wears masks, and nobody waits in the waiting room. I think they schedule things well so that you're not bumping into other patients as you're coming in or leaving. read more

Dr. Banh and his staff are fabulous! Jenny at the front desk is friendly, inviting and professional. Everyone helps to make you feel comfortable from the moment you walk in. The dental chairs are actually comfortable, and the office uses digital x-rays. I easily transferred x-rays from my previous office, which they were able to use in order to avoid taking more than they needed. While getting your cleaning, they let you choose the music to listen to, and are good at explaining what they are doing. My cleaning felt thourough, and all procedures where explained well. All in all, I'm very satisfied with my treatment at PNW Dentistry, and have already taken my son and husband in for appointments as well. read more

I found this dentist after not going to the dentist for at least 10 years. They are so friendly and explain every step of the process, and do whatever they can to make you feel as comfortable as possible. Hours are also very convenient, they are open until 7. Great place to go! read more

This is the best place I have gone, hands down, for a dental appointment. Right away, Aubrey greets you and is super helpful and friendly. She took the time to find my insurance and she did all the work to make sure I was being taken care of. I was nervous about going in for my dental appointment, but Alicia made me feel calm right off the bat. She was super friendly, and made me feel comfortable the entire time. The Dr. Was really patient and understanding and I will definitely continue to go back here with my family. I only have great things to say about Pacific NW dentistry. read more

Great dentist, and staff. Honest services. I would highly recommend dr. Banh. Thank you read more

Awesome. My husband and I have gone here for exams and checkups and they performed a root canal on my husband after he had a flaring infection under one tooth for months. Everything was scheduled in a timely fashion which was nice since we're both working professionals. read more

I highly recommend Dr. Banh and his practice. Upon moving to the area I started shopping for a dentist since I needed extensive work done, and my history with dentists weren't great. They were either too rough or didn't really listen to what I needed or tried to get me to get a loan/credit. Upon stopping in the office 'unannounced', Dr. Banh was available, and took the time to talk to me personally for 20 minutes! I made my appointment and I've found my dentist for life. I have now visited 6 times and each time I feel completely comfortable bc I know they'll take care of me and they genuinely care. He is very gentle and makes sure that you are not in pain. He is also extremely honest, which is a rarity these days. You're treated like a family member not just a patient. His assistant Aubrey his super nice and makes you feel at ease as well. Jenny at the front desk, is a wealth of knowledge and always has a smile on her face. Every time I've had work done they've given me a call after to make sure I'm doing alright. I was also delightfully surprised that they will play your Pandora station of your choosing and the the chair has a back massager, it helps refocus your mind for those of us with dental anxiety! read more

I have never recommended any dentist before but I am so pleased with Dr. Bahn I felt I should take the time to write a review. I have many bad experiences with dentists in the past but in need of a cleaning and taking care of one tooth that was giving me problems I looked for a dentist and happily found Dr. Bahn.The staff is friendly and informative. Dr Bahn fully explained what was needed to be done. I have had four visits so far and each time feel at ease and relaxed through out the procedure. Defiantly will be continuing with my dental care under Dr. Bahn and his wonderful staff. read more

Really great staff! Always accommodate to your needs and also the dr is really good i will certainly be back and recommend coming here!

Best dentist ever! Dr. Bahn is amazing! He has been mine and my husbands dentist. I was terrified of dentists and needles before I met him. He repaired a filling for my husband that another dentist had messed up. He did my braces and fillings as well. Great dentist!!!! I highly recommend him to everyone! Him and Aubrey treat you like family not just a patient! read more

I would give it 6 stars if I could! Dr. Banh is honest, gentle, caring, and professional. His staff are absolutely incredible. I highly recommend this place to anyone who needs a great dentist. read more

This is a great Dentist office! If you have had a bad experience in the past or are new to the area try going to see Dr. Banh. He really knows his stuff and is such a friendly, down to earth guy too! Highly recommend! read more

A friend recommended this dental office and I've had a really good experience here. I enjoy that they have a pretty modern office with online forms and electronic x-rays. The staff and the dentist are friendly and helpful. It definitely seems like a great practice and the flexible hours make it work for me. They have evening appointments as well as Saturday appointments. I would recommend this place to others. read more

Dr. Bahn is such an amazing and thorough dentist. He always takes the time to actually explain what is going on with my teeth and takes the time to show me through pictures. I never had a dentist which took the time to explain why things are being done. My teeth feel much healthier and cleaner. I'm now in the middle of my inivisalign treatment and couldn't be happier with the services and attention I've received over the past 2yrs I've been a patient. read more

Great dentist! The office is newly remodeled and very high tech, but most importantly, Dr. Banh really took his time to examine my teeth and go over the recommended treatment plan. There is a big screen TV in the exam room where he puts up the X-rays so I can follow along and look at them as he explains what he sees. He was very knowledgeable and explained the different options for treatment. His staff was great and really made me feel comfortable. I would highly recommend this dentist. read more

Love, love, love them!! Being in the sports and entertainment/ food & beverage industry, one of the most important characteristics that always stands out is customer service & not just good service, but genuine service. That is what the entire staff provides every time we go starting with Jinny that always welcomes us with a warm hello & smile. My mom has to have extensive dental work & Dr. Banh & Aubry always explain exactly what's is going to happen before, during and post visit. Not only that, Dr. Banh personally calls and follows up to see how my mom is feeling. I would recommend the office over & over again!!!! read more

Exceptional service. Dr Banh and the staff are very friendly specially Jenny at the front desk she's really helpful. Dr. Banh took his time to check my teeth and explain what's going on. I highly recommend this place. read more

I was first referred here by a friend. It was really for the office hours (open late afternoon and Saturday) that makes me come in this dental place at first. I was however very impressed by the staff. The use of various technology like the xray in the exam room was great to show my teeth condition and make it very easy to follow the dentist explanation. Highly recommend this place. read more