Who knew that furniture disassembly and reassembly was a thing? I certainly didn't until I treated…read moremyself to an extra cozy Boston Interiors sectional and the sofa portion wouldn't fit up my front or back staircase. Whoops! I had already been waiting two months for delivery, so to say I was disappointed is an understatement. Then the panic kicked in. Since it was a custom sectional, I would get majorly dinged if I returned it. But what other options were there? That's where Melo and Sons came in. The delivery guy put me on the phone with his manager to talk it over. Yes, returning the sectional was an option, as was taking out my dining room window to bring the sofa portion in that way (hell no!) Or... I could have some pros disassemble it at their warehouse then reassemble it in my living room. Of my three options, the third was the winner by a longshot. As I was the first delivery of the day, I patiently waited until Melo and Sons opened then gave them a ring. Joanne immediately answered and put my nerves at ease. It was obvious I wasn't the first numpty to purchase a too big piece of furniture that needed saving by them. After providing her all the requested information, I had a delivery date for about three weeks out. By the time my Boston Interiors salesperson called to discuss the failed delivery, everything was already tucked and tied with Melo and Sons. When the big day finally arrived, Mike and George showed up right on time and quickly got to work. They laid down moving blankets to protect the floor then brought up the disassembled sofa in several carefully wrapped pieces. Aside from being the consummate professionals, they were funny to boot. It took them less than two hours to reassemble the sofa and at long last reunite it with its other half. That evening, after three long months, I finally got to relax on and enjoy my sectional in its full glory. All thanks to Melo and Sons and their niche specialty.

This review is long over due! Melo & Sons saved the day by helping us move a large couch into our…read moresmall third floor apartment in October 2024. The team was able to take it apart in Ipswich, bring the pieces to my new apartment in Beverly, and rebuild it in my living room. The two gentlemen who helped us were kind, professional, and a blast to hang out with while they worked. They saved me from spending thousands on a new couch. HIGHLY recommend Melo & Sons.

Max and crew were great. They replaced a LVP/Lifeproof floor that had been poorly installed and…read morewere communicative, prompt and professional all the way. We'll contact them again for future jobs. Thanks!

We had a terrific experience with Max and his crew refinishing our red oak floors. The…read morecommunication has been clear and reliable, the estimate was very reasonable. the floors were done during the discussed time frame and came out beautiful. Everything was covered, and I was amazed how clean the house was when it was done. I wasn't sure what to expect in terms of dust, but they took great care of our home. We highly recommend Luxe Flooring based on the experience we had. They were so professional and respectful of our home and our time.

I'm thoroughly pleased with my experience with Summit Hardwood Floors! Stephen got back to me right…read moreaway and scheduled a visit to check out the job (replacing carpet in my master bathroom and closet). I originally planned on doing engineered wood but Stephen indicated that I'd be happier with prefinished wood, as it is less expensive and can be more durable. From quote to finished job took less than 2 weeks. I'd absolutely recommend Summit to anyone, and plan on using them when I need any maintenance with the rest of the wood in my home!

Steve the owner is awesome! He goes above and beyond to help the customer. He answers within…read moreminutes and even on holidays! I highly recommend summit floors to anyone seeking work done.

Integrity was recommended by my insurance company after a broken pipe flooded my house. They were…read morehere for four days. In that time, they took the affected room from bare, unfinished wall and plywood floor to fully refloored and repainted. After, they cleaned up the dust all over the house (not just in the reconstructed room). I added on a door replacement, too. I hope to have them back to do some additional work in the spring. Their scheduling was quick and the helped get my house back to working order. This was the first time that my house had a big problem after a snowstorm. They made it come out alright in the end.

We hired Malcom to pour our concrete in-ground pool surround. For several reasons, the pour did not…read morecome out well. But, the reason I am sharing a 5-start review is that Malcom refunded us our money completely. We found him to by highly honest and willing to stand behind his work. No one can guarantee that mistakes do not occur but one can completely control the response when mistakes do occur. We greatly appreciate Malcom's willingness to make things right.

We just hired Scott Concrete to pour a concrete floor inside our guest house. Malcolm and his crew…read moreare outstanding! They are true professionals and know their trade extremely well. The prepped over 650 sq ft. of floor space; Moving over 5 yards of stone; installing over 500 ft of steel rerod; and building forms, in one day! Day two, they wheelbarrowed and poured nearly 10 yds of concrete to a trowel finish. The entire project took two days and my wife and I couldn't be happier with the outcome. We would definitely recommend Scott Concrete to anyone needing this service. We will be hiring them again when we do our patio and pool deck.

Forget the guy who buys a franchise truck, goes to a seminar or two then all of a sudden is a lawn…read moreexpert. I signed up with Steve's Lawn Care a few years ago when my lawn was new. It rapidly became the envy of the neighborhood with many stopping to compliment us. Steve Prisco and his two sons have knowledge and years of experience and it shows. So, forget the guy with the truck and do yourself a favor, call Steve's and enjoy your great looking lawn.

It's hard to believe that year after year my lawn could look better and better. From the top tier…read moreproducts, to the transparent consultation, Steve's Lawn care gives you a full menu of services that is second to none. When you've tried the rest, come for the best. Chalk this one up to 'you get what you pay for'.

Worst Contractor Experience Ever - Avoid DryZone Basement Systems / All Things Basementy…read more I had the single most egregious contractor experience of my life with DryZone Basement Systems (the local All Things Basementy provider) on my Massachusetts property. I hired them to clean out my crawlspace, which had an older vapor barrier, and upgrade it to a new vapor barrier system. Their sales pitch and materials specifically promised that the space would be thoroughly cleaned before any new material was installed. On the first day the crew began laying the new vapor barrier directly over the existing dirt, debris, and old vapor barrier without cleaning anything. I immediately stopped the project and contacted management to request a different crew that would actually do the job properly. Management promised they would send a project manager and that he would be on site the whole day on day two while the crew cleaned. What actually happened is that the project manager was only there for about 20 minutes. While the crew was supposedly cleaning out the old material, they only cleaned a small section and then covered up all the remaining old debris and old vapor barrier with the new material -- doing exactly what I had already complained about on day one and had been assured would not happen. To make matters worse, the crew spray-foamed rodent bait stations directly into the side of my house. It was obvious this was done deliberately and in a retaliatory, vindictive manner after I had complained and stopped their work. At that point I fired them. I lost my entire $6,000 deposit and had to hire another crew to rip out everything they had done. The cost to remove their improper work and start over was more than the original contract amount. I ultimately had the crawlspace properly cleaned and the vapor barrier upgrade completed correctly through the Mass Save program. This company showed zero respect for the homeowner's instructions, broke their promises about oversight, and acted dishonestly even after management got involved. I told them in no uncertain terms that they would never be allowed back on my property again. Strong recommendation: Do not use DryZone Basement Systems or any All Things Basementy contractor under any circumstances. They charge double the competition (or more) while promising quality but delivering substandard work. If you need crawlspace cleaning, vapor barrier upgrade, or encapsulation work, hire a dedicated cleanup/restoration crew separately (Servpro or equivalent) to get the space truly clean and ready, then have the new vapor barrier installed through Mass Save or a reputable local contractor. You will save yourself an enormous amount of money and avoid massive frustration. This was by far the worst contractor experience I have ever had. Learn from my mistake.

This company "fixed" my sump pump a few years back, it cost me thousands and it broke! I noticed on…read moretheir website they referred to me as a "he" instead of a she. They also took credit for a drain that was installed in 1978, when in reality they broke my drain and had to fix it! Referred to my house as "old" when the house was completely remodeled.

I hired Rose's Cleaning to clean the carpet in the one room in the house that has carpeting. It's a…read moresmall room and they were able to fit us in last minute. Great! I spoke to Jim on the phone to book the service, and he was really friendly and helpful. He said his wife Rose would be in touch with a quote after I texted some pictures of the room. I don't know who I was texting with in the end. They quoted me $100. The two workers arrived right on time, were very polite, and did a beautiful job! However, they spoke no English and used a phone app to communicate. (You speak into the phone, they read the Portuguese that's generated, then they speak into the phone and it spits out English. Who knows how accurate it is.) I lived in a foreign country for 6 years and while I wasn't fluent, I had basic proficiency in the language... admittedly I worked in an industry where people spoke English, but for day-to-day things I was glad I could read and handle basic conversations. (This was pre-smart phone.) I'd love to hire Rose's Cleaning for their organizing service, but can't imagine how you'd do that with someone you couldn't talk to. They get good reviews for that, so maybe I'll try it. I'm skeptical but interested. If all you need is cleaning it probably doesn't matter that you can't communicate without a phone translator. Their work was beautiful and they were punctual and polite. All of that is great. I'm glad they could fit us in!

This company is a scam. They pull a bait and switch by saying they charge $45/hr then turn around…read moreand then quote you for 15 hours of work for a brand new house. Please beware before doing business with this shady company. Let me added in response to the owners response. The home has already been cleaned by the previous owners so again not much to do. We are hiring a cleaning company just to sanitize the place, 15 hours is a crazy amount of time for one home. It's not the White House we are asking about. I'm glad she recognizes that I will be looking for an honest company as she is not an honest business owner.