Carpets of Cape Cod earned my business the first time I walked in the door. After visiting the…read morestring of flooring stores in Hyannis and neighboring area, it was clear the Carpets of Cape Cod cared about me and actually wanted my business. Where other stores had lackluster employees who either were rushing to get out the door a half hour before closing time or who stayed perched behind the counter waiting until I looked by myself for fifteen minutes and finally asked if there were any salespeople, Jean Cote, one of the owners, at CCC was personable, pleasant and professional. I found exactly what I wanted and felt the price was fair and competitive. I was flexible on my delivery and installation since I had a seasonal cottage and not in a rush, but I was pleasantly surprised that my wait was short. Mike Cote, another owner, kept me posted on installation dates and any delays in getting products. Always apologetic, I feel he and his team were feeling the effects of insufficient staffing due to Covid and trying their best. I could not be happier with the floor that replaced a two year old bamboo floor that buckled due to improper installation by another company. I had a minor snafu because of some construction I had done that required a special transition piece after I placed my order, but that, too, was resolved to my satisfaction by Mark Cote, another family member. Today, I had a second floor installed at a different location. The team, again led by Mark Cote, did a great job working very efficiently and neatly. I could not be happier and was intrigued when Mark told me how many of his family members have been involved in the "family business". I should also shout out Brandon, who is not part of the family, but was most helpful in scheduling my recent work and ensuring that it was done on an expedited and timely basis per my request. I think there are lots of places to purchase floors on Cape Cod. Whenever possible, I would always opt for a local, family-owned business vs. a national discount store or other outlet. In the end, you support the local economy and you build a relationship with local people who are working hard to stay above water. Kudos to the Cote family and staff for doing their best during Covid and beyond! Five Stars from me!

Carpets of Cape Cod goes over and beyond to help their customers find the perfect rug. They have…read moreone of the best selections of carpets on the Cape. Jeanne is very knowledgable and provided amazing customer service. The installers were professional and took the time to place the rugs exactly how I wanted them. I am so happy to find a local business that cares about the customer experience and strives to exceed all expectations.

We've used Coachlight 4 different times over the past 40 years. Always happy with their service…read moreand the quality of their carpets/flooring. Last month we changed a den from carpet to flooring and we are over the moon happy. One more room to go.. thank you. Tracie

I would give a minus 10 for a review if I could.A neighbor told me about their horrific experience…read morewith Coachlight and I saw the mess they made for myself.My neighbor said Steve was dishonest,had very inferior floating vinyl flooring,didnt keep his word,did horrible installation(by installer,Joel) and charged a fortune.Yet Steve,the owner,advertises constantly on the radio,about his ("integrity,honesty,and always fixing things until the customer is 100% satisfied").All complete lies.And, Steve has been in business for over 50 years!!!I feel awful for my friends,as they are elderly,on fixed income and many health problems.Steve did not care about them at all.Save your money people and find a good company with good quality products and true honesty.J.B.

Great company. Installers were the best and the floor and carpeting…read morewas done with skill and looks great. Would highly recommend the company and especially the installers. Thanks

we were screwed by this company! Their hung over installer…read morewas vomiting outside and he installed it all wrong! Hug gaps between the pieces all over. They melted down and wouldn't address the problems. Matt was OK, but his brother was unstable and screa and ran away- then called police because he was upset with us. Total insanity and the worst floor ever.

For an expert opinion on high quality materials, come to Cloutier. If you want poor service and low…read morequality products, go to Home Depot. We're in the market for a kitchen backsplash to finish our renovations. We got 5 samples of tile from Home Depot, most arrived chipped and broken. Not to be discouraged, we decided to nix the big box brand and shop local. My parents purchased their kitchen floor here years ago, and the service hasn't wavered a bit. Their showroom is extensive, and you're greeted upon arrival. Betty quickly honed in on what we were looking for, and took us straight to the section that could meet our needs. After showing her the granite we already have, she brought out several samples and a few that varied a bit from what we said we were looking for. Well, we brought a sample home, and the one we fell in love with was actually quite different than what we thought we were looking for! They have a huge array of products at different prices. Our selection just happened to be on the low end, at $11/sq. ft. Some other marble tiles we viewed were as much as $50/sq. ft. You definitely get what you pay for - $11 was a little more than we were looking at from Home Depot but the quality of the product and the service were so much higher at Cloutier, it's worth it!

I only had a small order. But when I walked in, I was greeted with smiles and warmth. Larry and Mel…read morewere both super helpful and I literally walked out of there feeling way better than I did when I walked in. Thank you for the laughs and all of your helpful tips. And thanks for going beyond the call with my multiple requests. It's not HOME BEAUTIFUL, but considering that this was my first backslash trim, I'm feeling mighty proud.

HORRIBLE ! Buyer beware! Took weeks to get credit for returned rugs. Sleazy salesman could not have…read morebeen more rude when confronted about not issuing proper credit. Wouldn't go near the place.

Kents exceeded my expectations. They were patient with me whilst I chose my carpet. The…read moreinstallation was professional and the installer Arthur was an expert. Robert and Kristien were great to work with. There was a problem with one of the rooms installation ( not due to Kents but the carpet manufacturer's measurements), They replaced it and eased me frustrations. Kents is excellent with flooring options, professionalism and customer service.

This is the second time we have worked with Jackie from Ideal Floor & Design in Hyannis…read more We first did our cape house two bathrooms. They are an oasis of serenity. The large format white tiles on most of the walls paired with the sky blue paint give the master bathroom a feeling of the most perfect summer day. The second floor bathroom used glossy white subway tiles to make the shower appear more spacious. The white and soft green mosaic shower floor, again, brought the seaside feel indoors. Our new home is a condo in Boston. Here we picked 5" square navy and white tiles to expand a shared bathroom by using them on the sink wall around a window and then mirroring the shower at the other end of the bathroom. For the hall bathroom we chose green and white tiles 2 1/2" x 9". Stacked, they will give the small space breathing room. The master bathroom is very simple index card size crackle brown tiles, lining the shower. Clean, elegant, timeless. What Jackie does so very well is take your tile picks and find the most amazing floor tile that has companion 2" shower floor tiles. Every bathroom becomes coordinated without the matchy, matchy look. We leave the grout selection solely up to her. Jackie is very knowledgeable about the products. She has suggestions and opinions that are geared towards making your finished project that you imagined in your mind a reality. My contractor has a tile store he works with in Boston but Ideal has an amazing wide range of products for any style home. I would not go anywhere else.

We are SO pleased with the beautiful job Ideal Design did with the renovations to our home. The…read moreextensive work was completed professionally, on time and with care. Due to their planning and experience, we were able to avoid major problems. Those that did arise were unexpected, small and quickly corrected. It was wonderful to see progress at the end of every week and see our dream materialize so quickly. Thanks to all at Ideal Design!

Firstly, Max is awesome. Communicative, pleasant, polite, prompt, professional. We loved working…read morewith him. His team were also very helpful and very nice. Everyone worked hard - from the time they walked in until the time they left. The quote was great and inside the budget we'd allowed and we got a ton more than we expected - broken boards replaced, boards that had been replaced with the wrong wood were removed and redone with the correct, matching wood, a couple of boards that didn't lay completely flat were repaired, and so on. But the finished floors were the star of the show! The floors look new. Not repaired, not improved - NEW. We have a long house, and you can see a huge expanse of wooden flooring from one end to the other, and the effect is now gorgeous. We are entirely happy and we got exactly what we'd hoped for. We recommend Max and Luxe Flooring 100% and would use them without hesitation on any further refinishing projects.

Max and his team were extremely helpful and informative. I was able to get an in-home estimate…read morequickly to refinish the floors and I could tell he was invested in his work by the way he took his time analyzing the floors. He ended up saving me a significant amount of money compared to other estimates by offering maintanance options since my floors were already in good condition. He took the time to teach me how to keep the floors in good shape with specific cleaning products which was very helpful as a first time homeowner. He and his team finished the project in a day and he even came back the next day to walk through the house with me in case I had any questions or concerns. Ultimately a very pleasant experience! Would recommend.

Great quality work. Great and knowledgeable and talented owner with great flooring workers also…read more Great pricing also. Quickly responded to my call. Came asap for estimate and plan and discussion on what is wanted and what he will do to accomplish it. Oil based latex or water based ? Finish - high gloss or satin finish ? I had someone come in before Millennium and this a#% didn't know what he was doing. Talked a good talk , had nice fake pictures and gave me a reference phone number as I requested. Number didn't allow me to see anything. The pictures of the floors he claimed to do ... was not his work. I won't mention his name. Though if a pegleg handyman comes knocking. Tell him to keep on walking. Millennium flooring did a great job taking care of my floors and correcting the pegleg liars damages. At least the flooring damage. Pegleg damaged my steps by spilling Polyurathane on my concrete steps. Messed up my solid wood front door, my fireplace bricks. Millennium Flooring did great work. Clean work. Quick work. A year later and I'm still raving about this company and it's owner also.

Ken is a pleasure to work with. He did a fantastic job refinishing our floors. I would highly…read morerecommend using Millennium.

Small place , but great selections! Found JUST the look I wanted, that was nowhere to be found when…read moreI went to 3 big flooring stores in the area. (Was very picky trying to find an exact cooler gray "driftwood" look in vinyl) Very helpful woman running the place.