This is a place where you'll probably only want to get takeout and go. The restaurant is a bit dated and doesn't feel inviting. Most customers are coming in to pick up food and go. The setup doesn't provide for an atmosphere where you can converse freely because other customers will likely hear your conversation whether intentionally trying to listen or not. My Caesar salad was fairly easy meh. I generally love Ledo's pepperoni pizza but I'm striving to eat healthier, so I opted for a salad. Good news about the customer service -- The woman who took my order was friendly and had a great sense of humor. The food was ready in a reasonable amount of time. read more

$6.35 lunch! Can't beat that!! Service with a smile would've given this review 5 stars lol lol lol!!! Ordered online, applied reward and whala! Pizza with 3 toppings for $6.35. read more

Ledo Pizza - $6.35 lunch!! I'll take that! - Pizza Near Me - Upper Marlboro, Maryland

I ordered a calzone and a steak and cheese for pick-up. Both were very good! I have never gotten a steak and cheese from there before. The order was ready when I got there. So I did not have any interaction with anyone. They leave the pick up on a table away from the checkout counter. So I thought that was kind of strange. read more

ZERO STARS!!!!! Avoid this ledos at all costs!!! My family called in to put in an order at 8:27pm last night and when they went to pick up the lady wouldn't open the door. She stood there motioning no when they informed her they were there to put in an order. We then called back and before saying hello she yelled into the phone I am not taking anymore orders I am done. Very unprofessional and disgusting attitude. My family and I love Ledo's and order frequently. The Richie Marlboro location service was way better. read more

The ledo's Pizza, Upper Marlboro Maryland location's quality has really, really going down since we moved out to Upper Marlboro in 2004. I grew up loving Ledo's Pizza. When we first bought our house in Upper Marlboro, we were elated to know that there was a ledo's 10 minutes away. We frequented it often. Since the pandemic, the customer service has gone down. Customer service went from above and beyond to well below my expected minimum. However, the pizza was so good, who cares about a 3-minute interaction? Well, the last five pizzas that I have ordered from the Upper Marlboro location have been, in a word, TERRIBLE. The crust is always doughy, even when I request "well done". Undercooked the dough is one thing, undercooked sausage is another thing completely. Anyway, I ordered this last pizza from ledo's because my wife likes what they used to taste like. However, I'm moving on. I'm a little sad about this, but it is what it is. read more

The biggest issue is customer service, or rather the lack thereof. The staff answering the phone are frequently curt and/or rude. I called last week to place an order and they answered the phone with a rude "hold." I hung up and decided to spend my money elsewhere. I also have had not great food there over the years, but it's usually non-pizza items (soup/salad), which I have never ordered again. read more

- negative zero stars!!! this place is very unprofessional flor closing an hour before the actual time their supposed to. me and my boyfriend went to order in person since they weren't answering phones anymore around 8:05pm when the store hours said 9pm. we get to the windows and some old white lady is going to wave us down and signal that they're closed couldn't even open the door to say anything to us. i love ledos and would prefer this place over any pizzeria but they lost my business read more

One thing I do not tolerate is poor customer service. When customers have other options, it is the duty of the business to retain customers. Today my household placed an online order. I go to pick up said order and I'm informed that someone stole the order off of the unattended pickup table that no employees can see from behind their counter. I was expected to wait for a new order and pay the same price? And or to be offered a piece of cake? My time is worth way more. I requested the order be canceled, because instead allowing this business to keep our money, we picked up from another location. While this location is literally 3 mins from my home, I'll just drive 13 mins to the more reliable Ledo location near exit 13 where they understand everyone will not be honest, thus keeping orders like most smart business do. I'd rather not inconvenience my customers w/ possible theft of orders, than to save 10-15 secs to grab a customer's order from behind my counter. To the management team or ownership at this location, please do better. read more

Every time I visit if I don't call my order in and this one Caucasian older lady is there - she ALWAYS messes my order up - I do believe she's doing it deliberately. read more

Will be the last time I get a calzone from this Ledo's. The calzone looks like it was just thrown together, doughy and not fully cooked or like it was pulled from the trash. read more

Ledo Pizza - Ledo Meatlovers Calzone - Pizza Near Me - Upper Marlboro, Maryland

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I called to order a small veggie pizza. I asked if they make veggie in cauliflower pizza and what comes on it. The girl on the phone said "anything else" so I repeated the question. She yells in the phone saying "I SAID YES" which didn't answer my second question so I asked again what comes in the veggie pizza. She puts me on hold. I'm on hold for about ten minutes. She completes the order, then says it'll be 45mins to an hour. The customer in this location has gotten worse over the years. They hire teenage girls who are rude whenever I call. I cancelled my order and decided to go to Richie Station. The pizza was done in 10 mins. read more

I received a personal apology from management and a giftcard to replace the horrible pizza I received.

I visited this place today, it was bad service from the beginning, we ordered pepperoni pizza & wings and fries. They messed up the order and gave us plain pizza. The pizza made both my friends sick! Stomach. The crust wasn't all way baked. I don't recommend this place read more

Pizza is good. It's a sweet sauce style pizza. Small squares. It's good. I wouldn't go out of the way for it. The meatball half's on pizza is good. But quality also varies so much from store to store which is a shame. I have been to some that were inedible & some that were really good. So truly hit or miss. Also on expensive side for pizza that's slightly better then papa John's. That's why a score of a 2. Also some stores the people are rude & tell you 30min then it takes well over a hour. read more

Called in an order to pick up, was told it would be ready in 30 minutes. I arrived in that time and the pizza was ready... but it wasn't right. I got a pizza with different toppings on either side. The cooks got confused. I'm okay with human error because I make errors all the time. I was just disappointed because I was really ready to eat. They asked me if I wanted it the wrong way and I said no. So I'm now waiting for the correctly made pizza. The young lady was nice about it and gave me a 10 percent discount which equates to $2 off for the inconvenience. So I've waited an hour for my pizza so far. Finally got my pizza and it was great. I must give props where they are do. read more

Ledo Pizza - Pizza Near Me - Upper Marlboro, Maryland

The pizza I received was pretty good, but the cheese fries were trash. I was 0 for 2 today with cheese fries. The fries were extremely soggy, the bacon looked old and the cheese was minimal. I doubt I would return anytime soon. read more

Ledos is my favorite pizza! The only thing better is being in Chicago and having deep dish pizza. Ledos also has the best Caesar Dressing.

We recently moved to Maryland and had a hankering for pizza. We kept seeing Ledo pizza as we drove around different areas and decided to try it. We called in our order, a large pepperoni and mushroom pizza. When we arrived we were greeted by the cashier at the counter. She was nice and able to find our order right away. The pizza was OK. Had a different flavor than we were used to. I grew up in NY but have lived in the Detroit area and frequently visited Chicago. Having eaten pizza is many places before I can honestly say this was a little different. The crust reminded me more of the frozen pizza you can get at your local grocery store. The toppings were good, but the pizza didn't give us the flavor we were craving. While this is clearly a popular pizza chain, I don't think we will return. Too many other options out there. read more

I don't know about the history of reviews because everyone in the DMV always has their "favorite Ledos location". For me, however, every time I come here my pizza is fresh, hot, and super delicious! My toppings are generous while also being served in the Ledos standard--being that every square has a topping per bite. No matter how I order my pizza, I feel like the staff gets the "vibe" of my pizza based on the toppings and portion it off with the perfect ingredient to flavor ratio. My order is always quickly prepared and ready when I come; plus, the staff is super friendly and humorous! I love the small-town feel and look of this location. I'm new to the neighborhood, but I always feel so welcomed that it feels like I've been coming for years! I'm going to eat inside next time. Everyone also says, "Goodbye!" to me on my way out, which is so pleasant. I think the last time I was there, people in the back even said my name? I don't know if I was hearing things, but I chuckled lol. Give it a shot! :) (No pics, I always eat my pizza too fast lol). read more

Pizza is good most times however there is always a long wait to talk to someone to order over the phone and the wait times for pizza tends to be long. read more

If I order a pizza with extra cheese, I intend to get extra cheese. Ledo has no problem taking the money for the extra topping but somehow seems to neglect to put extra cheese on my pizza. Three out of the last four times I've ordered from this location This has been my experience and it is some bullshit. It isn't that hard and it doesn't cough you guys that much to give me what I pay for. I would recommend anyone going to this location over that matter any other Ledo's location, to check and double check to ensure they gave you what you're paying for. Because right now they're just stealing read more

The food was not that great chorizo fries? Was more like some sausage and sauce and the taste was disturbing the pizza was a good 3.5/5 the enchilada calzone tasted odd and the hot honey Stromboli had this bad flavor and it tasted like the meat gone bad. The service wasn't much there,the girl with the frizzy curly hair just gave me bad glares my entire wait. read more

I've come to this location a couple times, usually as a last resort because the location is convenient for me. However, (and this will be the last time) they are constantly getting my orders wrong. Mistakes are generally made because I request well done and they usually never pay attention to the detail, even when the receipt says it. Today, the same issue happened and I called the location when I got home to ask for new pizzas to be made because this location's pizzas always seem undercooked when not requested well done. The female on the phone, presumably the manager (heavy set woman with brown hair) proceeded to argue with me for a few minutes about it not saying well done on her receipt. I explained the emailed receipt I got from ledos clearly states well done. She begrudgingly told me I could bring the pizzas back and she would replace. When I arrived she had an attitude. I attempted to stay pleasant and offered to show her my emailed receipt which she blew off and proceeded to show me her receipt where the special instruction was missing. At that point I just took my pizzas and proceeded back home in the rain...a double trip for me while my kids are complaining about being hungry. Understand covid and restaurants struggling but good customer service is free. Instead of arguing with me, look at the receipt and work on the back end to address the larger issue of the potential system glitch instead of being rude either because you think I'm trying to get over or because it's costing you to remake pizzas. I've never been a fan of this location and will be sure to never recommend or patronize it again. I, instead, highly recommend the ledos location at Richie station. They've never missed the mark and they are always polite. They also open the box so you can confirm your order before you leave. (the main Street location does curbside and they walk away as soon as they hand you your food) read more

Ledo Pizza - Pizza Near Me - Upper Marlboro, Maryland

This pizza spot is slept on! I've tried all the local pizza places in the area and this ledo's location is the best. This main St location is better than the other ledos locations. I don't usually leave reviews but my whole family enjoys the pizza and we believe this places definitely deserves more than 2.5 stars read more

This location has really gone down. It's not the staff, the people who work there are polite and professional. BUT the pizza, OMG. A picture is worth, a thousand words. I don't know why anyone would be a repeat customer after receiving the pizza we got today. This location has started putting one small pinch of bacon on one piece of ham. Poor qualit. I am going to get my pizza from the Clinton, MD location, they don't pull no stuff like this. read more

Ledo Pizza - Minimal topping, with a high price! - Pizza Near Me - Upper Marlboro, Maryland

1/2 Called in order and given 30 minute wait time. Nope, same as my previous experience longer with no explanation that it would be a little longer wait. Biggest complaint is the young lady with the burgundy hair and her attitude. She flexed on the older woman asking,"Do you need something to do cause I can give you something now." Tone and body language was crappy. After 20 minutes waiting she asked my name again to confirm my order. I did ask how much longer with response of give me a second, walks in kitchen but no answer. Another employee got the answer for me and was very polite. Franchise owners you need to check your employees especially when competitors are moving in the area. The size of the pizza is convenient for larger gatherings but not worth the terrible customer service. Thank you to the two employees who remained professional the entire time -kudos to you both. read more

Good Lord... I don't want to come across as neurotic... but for the love of God why do things keep happening to me at this Ledo's. First they don't seem to have it together... then they do get it together... or so I thought... now they've slipped and fallen into... whatever the heck this is... Let me set the scene... Incident 1 (The Camel): I go to this Ledo's and part of my meal consisted of Spaghetti with the works and I also order extra meatballs (this is the part of the order with the issue). When I get my order I run out because I'm rushing and when I get home I notice as I'm prepping it for the other person dining... That there are no extra meatballs. I figured I'd go ahead and deal with it when I went back in to the Ledo's. So when I went back in there one week later, I told them "hey by the way I ordered extra meatballs last time and I didn't get them...". The lady (I now know her name is April) tells me she'll give them to me this time but I should have told them when it happened. I'm like ok... but in my mind I'm thinking... I've just spent $40 on my new meals, $45 on the meals from last week and at this establishment why on Earth would I lie about $2 meatballs...? I feel some kind of way but accept that I should have told them before and went home. Incident 2 (The Straw): So yesterday... (10/20/2020) I bought a couple of meals and one of those meals was a Hot Grilled Chicken Salad with No provolone, with green peppers and onions. Seems innocent enough right? Well... I did a cursory check of my food before I left the ITEMS all seemed to be there... but when I got home I realized my hot grilled chicken salad... didn't have any CHICKEN... I called immediately and spoke with someone there... they asked if I could come back and I told them I'm home now so no I'm not going back tonight... (One of the people who needs to eat on schedule takes insulin so I can't just run right out when a restaurant gets my order wrong...) The person who worked at the Ledo's spoke to someone named Deb and Deb said that i can just get a free salad since the other salad wasn't right. I said ok thanks and hung up... I call Ledo's the VERY NEXT DAY (today 10/21/2020) for my free salad. And here's April (she's supposedly the manager) again telling me that she'll do it just this once but Deb didn't follow protocol and that I was supposed to bring the salad back that day... Never-mind, that I or any customer really, can live miles away from the Ledo's... So I brought the salad I received from the day before (the chicken-less salad o.o) back to the restaurant so that April... the manager can see it REALLY DIDN'T have the chicken on the salad. April had replaced the salad with a new salad and when I showed her the salad I got originally... she... TOOK the salad... The salad that had been sitting in my fridge overnight... to the back. I asked her "you're taking the salad?" She said "yes." (girl what?) And then I wondered what on Earth they planned to do with the salad... So really... I didn't get a 'FREE' salad I got a replacement salad because Ledo's can't get their sugar honey iced tea together. I think... I'm done. I'm quite tired plus they've opened up an Olive Garden so I can just go there or cook my own Italian because this just isn't worth it. And seriously wtf is wrong with this April person... who taught this woman customer service? I mean I know it's COVID but dang I've never seen a place move this way. read more

Ledo Pizza - The Hot Grilled Chicken Salad without Chicken... no seriously HOW is that even possible... - Pizza Near Me - Upper Marlboro, Maryland

Just happened to be in the area and needed something quick and good to eat. Ledos was there to save the day! Made my order over the phone and pick up was within twenty minutes. The spot reminded me of an old little tavern, it was very cute and family style. The lady at the register helped me promptly. Ordered the chicken pesto ciabatta and the meatball sub. Both were delicious and fulfilling ! read more

Ledo Pizza - Chicken pesto ciabatta - Pizza Near Me - Upper Marlboro, Maryland

OMG....ordered a large....it was huge, next time a medium will do! Excellent flavor, lots of cheese and a pepperoni in every bite....ordered desert also...best red velvet cake I've ever had, decadent for sure.....staff could have been a bit friendlier but maybe having a bad day. read more

This place has really gone down. I don't come here often and when I do it's normally a great "cheat meal". Ordered a steak & cheese combo online. When I arrived to pick it up, it wasn't available in the designated area of restaurant. I ask the cashier the status and I was told it wasn't ready. A short time later my food is brought out & I head home. I arrive home after my 3 minute commute only to find my sandwich was cold and my fries looked like they were fried twice, definitely not fresh. I was too exhausted to return the food for my money back. Instead I threw everything in the trash. A total waste of money. Very disappointing. Again, I ask...where's the presence of grown adults? The restaurant was full of the young people. The first red flag was there was no food on the online order table and if my food wasn't ready, why was it ice cold when I finally received it? My order had been sitting and they thought it was smart to refry my fries. Unacceptable. They won't see me anytime soon. read more

We just had the best service I've ever had in PG County by Anna C. She was all smiles, on top of our drinks and quick. The pizza was to be expected at ledos but she put it over the top. read more

I really like Ledo's pizza. There's a good ratio of the crust, sauce and cheesiness. Plus, the sauce is really tasty and it really takes the pizza to the next level. Yummy. read more

Another great pizza from ledos don't got other one in Dunkirk they don't know how to make pizza or calzones there crust is very thick and not cooked. They need to be retrained by ledos or not be able to make pizzas why waste all that good food? read more

Ledo Pizza - Pizza Near Me - Upper Marlboro, Maryland

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In all my days of buying from Ledo's, I have never experienced such a poorly put together pizza. The pizza was supposed to be a pepperoni and sausage with spinach on half, but I was shocked to see this. This pizza wasn't even cut into the perfect signature squares. Highly disappointed!! This to me is unacceptable especially since I ordered well before closing time so there should not have been any reason to rush. read more

Ledo Pizza - Pizza Near Me - Upper Marlboro, Maryland

I am not a pizza eater but my daughter is and she lives their pizza, I on the other hand love their spaghetti

I been going to ledos for a while but im disappointed in the amount of fries I received with my food. I feel robed if I ever order fries from there again I will be checking my bag before I leave read more

Ledo Pizza - My fries I received - Pizza Near Me - Upper Marlboro, Maryland

Just pathetic! We try to support local but this establishment just can't get it right. To start, they don't honor their specified business hours, closing before the time stated on their website, so good luck having an issue resolved immediately. How many times can one screw up an online order when the details of the order are clear from the website to the restaurant? Too many! Even worse, their management lacks the knowledge of how to do much of anything... unable to credit back or refund. When management tells you they "just don't know how to give a refund" for items you've been charged for but didn't receive. This location is one to skip unless you like throwing money away. read more

Idk what changed but this location has went down. The customer service is not as good as it use to be and their attention to detail is off... We ordered waaaayyyy ahead of time (1.5 hours)and was told our food would be ready in 50 minutes. Perfect because we told our party guest 1 hour. Well we got here and the young lady at the front counter was very impatient and short with customers. Its football sunday rush so i get the hurry but dont be rude! So after an additional 10 minute wait after the 50 minutes they already told us, our first pizza and wings were ready. We were told our other pizza was made a large accidentally abd because they were remaking it into a small which is what we ordered it would take an additional 7 to 8 minutes... It was 10! I feel like this was very unprofessional because it wasnt our fault the pizza was made wrong. Maybe give us an option to pay what a large would have cost or give us what you made and chuck it up as a loss... Either way a customer ahould not be penalized for the mistake of the staff. We had people waiting for food and it was a 15 minute drive from where this Ledos is located. They really inconvenienced our day and no apologies were given. SMH. read more

I received a follow-up call from the owner after I went on the website and complained. I understand a lot of businesses are short staffed and with that sometimes comes short tempers. I am also provide customer service at my place of employment and know there a way you treat people. I am going to have faith in humanity and give this Ledo location another chance especially since we have over 25 years of history. I will add another update after I go back and let you all know.. read more

Ledo pizza is always a classic! Always good and quick service! Our local pizza spot!!!