Bought car long distance with explicit wording in contract that all error codes would be taken care…read moreof. Of course they weren't after having the car shipped to me. Have been completely ghosted. Will be reported to State Attorney Generals office and Consumer Protection division.

I contacted Greater Chicago Motors and spoke to William about a particular Jaguar. He told me the…read morecar was a local trade-in, yet the Carfax shows the last owner lived in Louisiana and put it up for sale online. Clearly not a local trade-in. I asked William several specific questions which he said he would find the answers to and call back.......I never heard back from William. There are too many options to deal with a dealer/salesperson that doesn't respond.

Huge thanks to Javier and Luciano at Sunrise Chevrolet! Javier helped us with a 2017 Subaru Outback…read moreand made this one of the easiest, smoothest car-buying experiences we've had -- especially after dealing with several other dealerships. No pressure, no games, just straightforward and genuinely helpful. Luciano was incredibly kind and made the financing and tag/registration process simple and stress-free. Highly recommend asking for Javier and Luciano. We couldn't be happier with our experience!

Julia in service is great. Always very accommodating, excellent service assistant. I appreciate her…read morewhen I stop in for my periodic service visits.

Bad customer service not once but twice, never would have purchased the truck if I new it was a…read moreLemon. Plus plates did come with it, first car dealership I went to that order plates or title transfer

I dont think ill ever buy anywhere else. We recently got into an accident, and our car was…read moretotalled. We only had one car and had very busy schedules, so we had to get another car fast. My dad bought his car here over a year ago, and it was very reliable and still runs amazingly for an awesome price. Brandon was so great to work with. He worked with us to get us and our baby girl back on the road . We are working on our credit, but had 2500 to put down and he got us in a really great car fast. They do everything in rheir power to make sure the car is in mint condition when you buy it. Im so incredibly grateful for his help and so so so happy with our car. Like i said, i dont think ill buy anywhere else. 100% reccomend!!

DO NOT BUY A CAR FROM HERE!! CONSIDER YOURSELF WARNED. NO INTEGRITY OR MORALS! The man in the photo…read morebelow, knew my daughter was taking an 800 mile trip across the country to college and he swnt her off in dry rotted tires, too small rims AND all the bolts were loose on the tires of the car and said at the time of purchase that he would feel safe if his own daughter made that same trip. Within months, the alternator, brakes and rotors had to be replaced in addition to all four tires on the car. But wait, there's more, the back bumper fell off within a month, she tried to trade the car, they offered her $500 for a 2019 Toyota Corrola, yanno the one that you can get top dollar for because the car holds their value? Yea, that car because guess why? Unreported accidents, the door frame was replaced and the CarFax report shows nothing but a front end accident, not to mentipm, the bumper was being held together with TAPE. And he thinks it's a good idea to offer 3k, on a car we've paid 6k for in cash plus of 2k in repairs in 7 months that goes BEYOND. This guy can teach a master class in no reaction, giggled, thought it was funny about his lack of integrity then when I screamed at him and his nonchalant behavior and not so much as a recognition of the danger of loose bolts or dry rotted tires, I lost myself, snapped off and now he declares me to be the problem. Who sends a young college woman to drive 800 miles to college in dry rotted tires and laughs at you?, a man who hates women because this guy is one of those MEN. BEWARE LADIES. I am not finished, this is not over and I've got time. Bet.

Don't trust the Google reviews!!! They're incentivized and not a real reflection of this business…read more The staff will push you to leave a 5-star Google review before the deal is even done. Now I realize that's probably how they're padding their rating, and it's incredibly misleading. Even worse they're rude and aggressive if you push back or question anything. If you don't go along with their pressure tactics, they get defensive fast. I felt uncomfortable and even a little threatened just for trying to ask for the full picture. Most of the cars seemed like lemons, mechanical red flags, and no transparency. It's the kind of operation that survives by taking advantage of people who don't know better. This is not a trustworthy place. Avoid it at all costs and go somewhere with real integrity.

Very helpful staff very accommodating to what you need overall a good experience overall five stars…read moreand they are also pretty quick whole process took about thirty minutes!!

The Good, The Bad , The Ugly…read more The good.. The advertised prices on their vehicles are better than other Jeep, Chrysler,Dodge dealerships. I checked most dealerships in a 50 mile radius. The Bad.. Keep an eye out for add-ons!! After reviewing the Bill of Sale and paperwork BEFORE signing, there was approx. 6K in UNNECESSARY and unwanted add-ons! I was originally told I had to purchase these add-ons. Obviously I refused and decided to wait and see if the advertised price would come down which it did. By waiting 3 additional days I saved approx. 2k on the purchase. Also I had to literally scratch off the add-ons and send the paperwork back and actually point out the nonsense. I also took a hit on the trade in which was about 10% percent less then KBB had my trade in listed for after I used the salesmen computer in front of him to show them they were getting over on me there. My trade was offered for sale the next day for almost 10k more then I received like I pointed out it would. Also FYI don't let the dealer use the "you're getting a tax credit" excuse when they give you the trade in value because you will get that from any dealership. The Ugly.. I came back a couple of days later after the advertised price came down on their website. I didn't negotiate any additional discounts after coming back and asked for a new Bill of Sale with the advertised price to close the deal. When given the new Bill of Sale I was handed one with some of the add-ons added back to it. Again I had to scratch them off and send it back. Upon receiving it again, (when the salesperson does the "I have to talk to my boss thing") with they add-ons removed, the Sales manager lowered my trade in to cover the cost. Keep in mind that is NOT a type o. That has to be manually and purposely done changed. When I saw that I went to talk to the "boss" personally and tell him to stop the B.S. I almost walked out right there due to a shady business practice. The correct Bill of Sale was then reprinted and I decided to go through with the purchase because they did have the best price on the vehicle I was looking for. In closing READ EVERY LINE of your paperwork and if there is anything you don't like address it BEFORE you sign. Overall I was ok with deal but just keep in mind all dealerships are running a business and like any business they are looking to make a much as they can on every deal.

Their services marginal at best... I've purchased two jeeps in the last three years... But just use…read moretheir service department for the first time this past weekend. They quickly told me nothing wrong was with my jeep... In reality there was something wrong... I had to find it out myself... They offered no suggestions... Quick tempered in the service department... more than a couple customers... And I can take a lot, but this was just a very disturbing environment... I wouldn't recommend this place actually... If you can find a jeep elsewhere, I would recommend that

I have been trying to get some one to respond to my E-Mail…read moreAs i have told them several times at this time i don't have a phone I live in Nebraska i am interested in buying a car listed been sending E-Mails for 7 days no response So until i get my questions answered and see some photos then i give them a 1 star They won't even tell me if the car is still available

They do not inspect their vehicles. We purchased a used 2013 Infiniti QX56 from them. As soon as my…read morehusband brought it home the key fab wouldn't register. I couldn't drive my kids to school the the next day without touching the fab to the push button. They claim they had no idea- even though they had the vehicle for 14 days. So I purchased a new battery for it. Then the tire sensor light went on. Now day 2. I then realized it had four different tires on. The locking lug nut missing on a few. Day 3- service engine soon light went on. took it to autozone to code it and it needed a new catalyst converter. We then had to drive it over an hour back to dealership to have them fix it. Yes they fixed it- but they lied about the timeline and who would be servicing it. I then went to purchase 4 all new tires since I was told how horrible it is to have different tires on an and vehicle for its suspension- it swayed horribly when I went over any bumps- and was told that all 4 tire sensors were removed/missing. Another $380 needed. This was THE worst used vehicle experience. I would NOT recommend.

Bought a 530xi and 6 months later the bondo all over the rear quarter is cracked up. They do not…read morereturn calls and have 3 different dealers in the back room dealership. They get wrecked cars and resell after doing shabby work on them . They even bondo over the front clip frame where there is a huge crack. the previous dealer name was Midwest Auto place . This must be the way they dont get caught by the feds

Went here and found a ride that I really enjoy now. Wasn't having too much of a good day that day…read moredue to searching other auto places that wasn't willing to work with me and my situation. I felt like I wanted to give up and call it a day for ride searching. Then, I went here and the staff worked with me and explained the process of everything. They were super friendly and had told my family and I about some cool music apps and offered delicious tacos and candy. I'm now happy with my new ride and glad I went here. Thanks celebrrity auto!!!

I went to the Burbank location but conveniently for them, there is not many places to leave them a…read morereview for that specific location. So I was called by someone named "Jimmy" who talked me into booking an appointment for today. I told him the reason I hadn't been in there was because I couldn't afford an expensive Uber ride there and then back if I didn't get approved. He said, "we already got you approved and I have ran all your information already". I told him I spent over $600 on Ubers/Lyfts last month. He said, "that is crazy! Do not worry, we will definitely get you in a car". I told him I cannot afford to waste time and money because I need this money to get to and from work. He said he would definitely have me driving off in a vehicle. I said, did you see my credit and history? He said, "we have seen it all. We just need you to get in here and we will have you driving off in a car". He guaranteed me that as long as I got there, he would have me drive off in a vehicle. Well here I am, spending $55 dollars to get home after spending $50 to get there. And no car. They wanted $2500 down. And most of the cars they had were worn down and some had bullet holes in them. I am so devastated and I do not even know how I am going to afford to get to work and back for the next 2 weeks. This was the cruelest thing I have ever went through. To have someone use my weaknesses and struggles against me to get me into a store and then not even help me. DO NOT GO HERE! They will tell you they can help you and that you are approved and then turn you away if you don't have thousands of dollars to put down. Even after telling you that you won't need a down payment. I AM REPORTING THEM TO THE BBB IMMEDIATELY.

Went in to purchase a vehicle for my son. He had money for the down payment and the vehicle he…read morewanted the salesperson said he needed an additional $700. Three weeks after he had the vehicle it stopped and we had to get the car towed. 2 weeks after that it stopped again and my son purchased a new battery. They claim to do a 17 point inspection on vehicles??? Called the manager to get reimbursed for the battery and here we are 2 months later still waiting on the check. Now I'm going to file a complaint with the BBB. I will never ever purchase another vehicle from this place and never would I recommend to a friend or family member.