Inappropriate daycare center the way me and my children were treated. They wanted services for my…read moreyoungest daughter there who is waiting on a second opinion requested by services this daycare recommended and pushed for a evaluation. The evaluation they asked for refused to provide services. After that they have been inappropriate. They won't give you incident reports or you have to push for them. One time my child needed X-rays from a possible finger that could have been fractured, this happened right during different long emails from Elina complaining about my 2 year old. and the other two were bodily fluids involved, I never got written incident reports and unknown if the other parents with children in the room received them. As we left today their worker worked, Elina, parked my vehicle with my children in and made us wait for her to get done then smiled at us knowing my autistic child just had to leave her daycare she is established with as her everyday routine and her worker that was there and me as a single mother might lose her job today. She drove very close to my car with my children in it. I take off work for this childcare center even if my child needs a bandaid put on at their request but no incident report give. They said if they call or put it in the app that is all they are required to do. Also if they have a hard day I pick them up leaving my employment. Because I was in a car accident that was a surprise financial burden and another thing that was being fixed well known by the owner they added more pressure by kicking my children out permanently and unexpected this morning. They use a excuse of payments but know very well they were getting paid and their transactions I was looking through because according to their statements I over paid them last month and wanted to clarify on this. They also said if a parent is late they can't return until the funds are paid, wrong they terminated my children today completely even though I was paying my co payment today. I dropped my children off with no knowledge of them not being able to be there today, prior evening was given a amount to pay and was emailed after I left and almost to work to turn around and get my children. The ladies in the office couldn't give me the incident reports I asked for again today. They got paid from the state already this month. They refuse to report many things unless forced by the state laws of reporting. Wisconsin Shares Child Care Subsidy Program paid them this month and my children didn't receive that amount of time of care. I wouldn't trust this childcare center and what happens behind closed doors. Also you pay a tuition fee over 200 a month. They had me bring lunches, snacks, and breakfast for my children and wouldn't even feed it to them half of the time. Would sit out in room temperature most of the time wasting our grocery money.

I really appreciate all the services the childcare center provides. All organic food, cloth…read morediapers, an educated and caring staff and so much more. Thank you, Casa!