I was actually looking to pay my bill online BUT I'll be happy to write a review. During the…read morerecent -30 cold spell, of course the furnace went out! They sent someone promptly as our house was down to 40 degrees. They put in our furnace and A/C and I find their customer service beyond excellent.

Thank you for your prompt and professional service. The technician was very professional and…read moreexplained what needed to be done in professional manner. (We had contacted one other service who quoted a bid of $600+ without looking at the AC unit.) The actual cost was one-third of the other quoted service. We will definitely be contacting them for other heating and AC services.

Cardinal has been the BEST company I've experienced so far at my house. I've also used Action--they…read morewere terrible in comparison. 1st call to Cardinal was in a panic with the sudden loss of AC in a 90 degree day. 5 animals in the home. The person with whom I spoke understood how dangerous of a situation this was and a service person was scheduled that day. 2nd call was for electrical work--not urgent but they happened to be able to squeeze me in on the same day which was probably rare but amazing! Best parts of this experience: 1. Friendly and empathic front team who got me scheduled ASAP. 2. Text prior to the service person's arrival with their pic and some info to help personalize this 'stranger' 3. The service people themselves--extremely competent, focused, and very personable. I only wish they serviced commercial properties so I could have them out to my business!

Their quote was 2.5 times higher than two other local businesses!! Absurdly high! No way was the…read moreamount of work I was estimating worth the same às a slightly used car! $9k for what is probably 2-3h work is laughable!!! This makes me wonder what they are charging other people who haven't researched the things they want to the same degree I have. It's almost criminal. Their estimator was very pleasant, though. And their communication is quite good. Maybe that's where the extra $5k is required!!!.... Complete BS

I called business and scheduled appt for 8am the next morning. After 10am I called stating a…read moretechnician had not yet shown up. This business did not even have an appt scheduled for me! Stated they do not have appts! Beware! Was made to feel it was my fault...poor business and communication ethics!!

Have used Country Plumber twice. The company is top notch from front office to technicians…read more Travis was very professional and works his a$$ off! Thank you guys for doing great work! Nabeel Khan

I can't express how wonderful this company is. Jake came at 6:30 pm and was so professional and…read morehelpful. He worked above and beyond to fix our drain issue. He was friendly and informative. Thank you for the best customer service from the original phone call to the service Jake provided.

1Tom Plumber was here within 2 hours and fixed my leaky faucet. I highly recommend them!read more

I've used these guys a number of times and I've recommended them to clients and friends. It's time…read moreI wrote a proper review. Their work is great and they consistently come in at or under budget. I just had them out to repair a couple of things and the guys they sent were all knowledgeable and personable. They take the time to do things right and provide explanations that are easily understood by non plumbers. They even take the time to help me understand how better to live in my home. 10 out of 10. Will hire again.

Avid Plumbing deserves every bit of this 5-star review. I'm a salon owner, and our water heater…read morecompletely failed in the middle of a busy workday with over 10 stylists fully booked -- it was incredibly stressful. Avid was able to arrive the same day, quickly diagnose the problem, and clearly walk me through all of my options. The owner took extra time -- even after hours -- to explain how everything worked and answer every question I had without rushing me. They understood the urgency of our situation and had the needed parts ready and installed first thing the next morning. Colton, who handled most of the service, was professional, courteous, and easy to talk to. He explained things in a way that wasn't intimidating, especially since I don't have much plumbing knowledge. In less than 24 hours, we went from having no hot water to being fully operational again. Their responsiveness, communication, and professionalism were outstanding. I highly recommend Avid Plumbing.

The service call only resulted in the conclusion that we had to shop for a faucet. We had a…read morefriendly discussion with the service guy, Nate, so much so that most of the hour charged to us was discussion about family, etc. What he failed to tell us is that we would be charged $2.00 for every minute of friendly discussion!! If he had told us that, then we would have greatly reduced our personal chit-chat! Then when I called to have our bill reduced, they said we had to pay the full amount of $260! I do not mind the $100 for the service call and maybe ~ 10 paid minutes it took to say we need a new faucet, but I DO MIND paying 50 minutes X $2.00/minute = $100 for a friendly discussion!! I do not know the quality of their work because they did not do any. I eventually replaced the faucet myself.

I have used them in the past and they were great. I called to have a leaking Moen shower valve…read morecartridge replaced and told them I could only have them work on Tuesday or Thursday. They said they will have some cartridges on the truck and if they don't have them they will run out and get them. They gave me a 4 hour window on Tuesday to work with. They called 3 hours into the window saying they would take a picture of the valve and replace it tomorrow. Wednesday. When I cannot do it. I could have rescheduled for Thursday, but I decided to cancel and give someone else a try. Hopefully someone who values their customer's time better.

Fast, efficient, cleared the clog quickly. We've used Mark's RR a few times(tree roots), it's sort…read moreof an annual thing.

polite service person but this was just for preventative cleaning of sewer line. during the…read morecleaning he broke a 6 inch blade which might cause problems in the future we're not sure. My basement stairs were damaged when he brought the machine up it pulled the paint off the front of my steps and I have bare wood showing. Due to him having trouble with the blade, I was charged more than an hour for a simple maintenance call. I would not recommend this company.