I was actually looking to pay my bill online BUT I'll be happy to write a review. During the…read morerecent -30 cold spell, of course the furnace went out! They sent someone promptly as our house was down to 40 degrees. They put in our furnace and A/C and I find their customer service beyond excellent.

Thank you for your prompt and professional service. The technician was very professional and…read moreexplained what needed to be done in professional manner. (We had contacted one other service who quoted a bid of $600+ without looking at the AC unit.) The actual cost was one-third of the other quoted service. We will definitely be contacting them for other heating and AC services.

Apparently this is known by other plumbers, but Cardinal charges a lot more than common rates…read more I was quoted $9,000 for a new off-brand air conditioner! And the sales person was expecting I would sign the contract on the spot - I didn't. I was then quoted $4,500 for a new water heater. A local plumber charged me $2,600 for the exact same water heater. Cardinal was charging 69% more. Be sure to shop around before signing anything.

They were very quick to respond. I ended up going with a smaller contractor that was 30% cheaper…read more A little high pressure for their sale too.

This one star is only for the receptionist who answers the phone, she is very friendly. As for,…read moreTom. He never gives a call back or once, he didn't even show up on the day he agreed and was scheduled to show. I recently decided give them a call for a water heater, I had to call twice and it's been 4 days and no callback. I fixed it myself after figuring it out.

We hired Country Plumber for our backyard wedding & we could not be happier. No one ever fully…read moreappreciates a plumber until Sh*t hits the fan and you need to get married at your house, during a pandemic. Well, I will tell you this a) no chance 50 people are using my bathroom and b) no chance will they use a generic ole blue porta potty. Country Plumber not only delivered they over delivered. Amazing communications, great price and no fuss. To think, part of our guests experience was rest rooms - fully loaded with music, lights and comfort - we will use them again anytime we plan a party!

I can't express how wonderful this company is. Jake came at 6:30 pm and was so professional and…read morehelpful. He worked above and beyond to fix our drain issue. He was friendly and informative. Thank you for the best customer service from the original phone call to the service Jake provided.

1Tom Plumber was here within 2 hours and fixed my leaky faucet. I highly recommend them!read more

Avid Plumbing deserves every bit of this 5-star review. I'm a salon owner, and our water heater…read morecompletely failed in the middle of a busy workday with over 10 stylists fully booked -- it was incredibly stressful. Avid was able to arrive the same day, quickly diagnose the problem, and clearly walk me through all of my options. The owner took extra time -- even after hours -- to explain how everything worked and answer every question I had without rushing me. They understood the urgency of our situation and had the needed parts ready and installed first thing the next morning. Colton, who handled most of the service, was professional, courteous, and easy to talk to. He explained things in a way that wasn't intimidating, especially since I don't have much plumbing knowledge. In less than 24 hours, we went from having no hot water to being fully operational again. Their responsiveness, communication, and professionalism were outstanding. I highly recommend Avid Plumbing.

I had an unexpected water leak at my washing machine. I have never had the need for a plumber,…read moremuch less an emergency. From the first person that answered the phone to the two guys that came to fix my problem they could not have been nicer. They were professional and took time to explain to me what they were doing. I would highly recommend them.

The service call only resulted in the conclusion that we had to shop for a faucet. We had a…read morefriendly discussion with the service guy, Nate, so much so that most of the hour charged to us was discussion about family, etc. What he failed to tell us is that we would be charged $2.00 for every minute of friendly discussion!! If he had told us that, then we would have greatly reduced our personal chit-chat! Then when I called to have our bill reduced, they said we had to pay the full amount of $260! I do not mind the $100 for the service call and maybe ~ 10 paid minutes it took to say we need a new faucet, but I DO MIND paying 50 minutes X $2.00/minute = $100 for a friendly discussion!! I do not know the quality of their work because they did not do any. I eventually replaced the faucet myself.

Had an issue with a leaking kitchen sink, they were were able fix the botched plumbing very…read morequickly. No further issues over a year later!

Fast, efficient, cleared the clog quickly. We've used Mark's RR a few times(tree roots), it's sort…read moreof an annual thing.

polite service person but this was just for preventative cleaning of sewer line. during the…read morecleaning he broke a 6 inch blade which might cause problems in the future we're not sure. My basement stairs were damaged when he brought the machine up it pulled the paint off the front of my steps and I have bare wood showing. Due to him having trouble with the blade, I was charged more than an hour for a simple maintenance call. I would not recommend this company.