Rich with Tri city pool service is a true Pro! We had a pipe break in the backyard and we ended up…read morewith a lot of mud in our pool. Rich came out right away and vacuumed out all the mud and treated the pool with all necessary chemicals and within several hours our pool was back to normal! He's so knowledgeable and passionate about his work and does it all with a big smile. Such a pleasure to work with! Thank you Rich.

I contacted Discount Pool Supply whom I purchased my Hayward pump and filter from in regards to my…read morepump, making a horrible loud noises when it turned on at night. The rep there referred me to Tri City Pool services who handled Hayward's warranties. The repair gentleman was easy to reach and responded quickly. Actually, my favorite part of the whole process was the simple form I filled out online describing the problem with my filter/pump where I could input all the information easily. Great idea, guys! The problem happened on a Friday and he came immediately the next business day which was fantastic and saved my pool from growing algae. He was super knowledgeable and easy to talk to. He fixed my problem in a jiffy as well as offered up tips on how to avoid the problem from happening again in the future. Great guy. Highly recommend.

I went to the pool last week to relieve some stress in my neck and back. When I arrived, I was told…read morethat the pool and jacuzzi was down for some time as we changed the pool contractor in our community. Our contractor in our community was Travis Jung for some years . Our board decided to change due to the expense Travis was charging our community. Our Property Manager CPM provided Travis 30 days notice. Unfortunately, upon receiving his 30 day notice he quit on the spot . At that time he notified CPM that he must come to the community and pick up his pool chemicals and items. Our community board requested that when Travis came to the community to pick up his belongings that it was request requested to contact one of our board members so that we could be there. Unfortunately, this did not happen and he arrived at a time of his choosing without contact contacting anyone in this community. In addition, he unplugged the pipes and turned off our pumping system and the power was off making it impossible for me to go into the spa. I live in an HOA. run community managed by CPM so I'm sure they work with them all the time . So I am appealing to both CPM and the greater community to not hire an individual that would destroy your property if he does not like the news he is delivered.

My Pentair heater wasn't heating. I called Travis and he was able to come over in a reasonable…read moreamount of time time. Service code pointed to a bad sensor. He had it on the truck and the heater was up and running in just a few minuets. Great service and I will call again for any future service needs. Thank you Travis! Will Fraser

Mike is truly one of a kind! We've lived in Simi Valley for 10 years and have gone through three…read moredifferent pool companies before finding Vision Pools. Mike's attention to detail, reliability, and communication are exceptional. He is always proactive and lets us know right away if something needs attention. If there's ever a schedule change due to a holiday or vacation, he keeps us informed, which we really appreciate. His professionalism and consistency give us complete confidence that our pool is in great hands and it has never looked better. On top of the outstanding service, the value he provides is excellent. I highly recommend Vision Pools and Mike to anyone looking for a dependable, knowledgeable pool service company. You won't be disappointed!

Vision Pools is fantastic! After searching for a reliable pool service for so long, I finally found…read moreMike, and I couldn't be happier. He is reliable, honest, and extremely knowledgeable. He shows up when he says he will, communicates clearly, and there are never any surprises. My pool looks better than ever. I highly recommend Mike and Vision Pools!

These guys are great. Had an issue with pool heater and a pump leak, found them on Yelp and asked…read morefor a quote. They responded quickly but told me I had to call directly. They came and diagnosed each problem pretty quickly. They arrived on time. They recommended a new heater. Price was reasonable and the installation occurred about a week later. The work took about an hour. They arrived on time. Only issue was that I didn't find out the exact time until the morning of and only after I asked.

Excellent and speedy pool repair service! Really fair prices. Would definitely recommend!read more

I recently switched to Castro Pool after dealing with a previous pool service that completely…read moredropped the ball. My old pool guy wasn't maintaining the pool properly, and it got to a point where it was no longer usable. Castro Pool came in and completely turned things around. They took the time to properly assess the condition, reset the system, and get everything back on track. Within a short time, the pool went from looking rough to being in amazing, crystal-clear condition again. What really stood out was their professionalism, consistency, and attention to detail. You can tell they actually care about the quality of their work and keeping the pool in top shape--not just doing a quick pass and leaving. If you're dealing with pool issues or just want reliable service, I highly recommend Castro Pool. They brought my pool back to life.

I rarely leave negative reviews, but after spending thousands on what was supposed to be a…read morestraightforward spa coping replacement, I think it's important to share my experience. The project was estimated to take about five days. Instead, it stretched to nearly three weeks because one issue after another kept coming up. What became most frustrating was that I felt like I had to constantly inspect the work and point out obvious problems as they happened. The new spa coping profile didn't match the existing pool coping, but even worse, one half of the spa coping had a different reveal than the other half (see pics), the bullnose was noticeably uneven, extensive patching was required after the initial pour, and the mastic installation had to be redone. Every time one issue was addressed, another seemed to appear. The final, and still unresolved, problem involved the three spillways between the raised spa and the pool. During the project, the Castro team unnecessarily removed and discarded original spillway stone. They installed replacement stone, but after the spa was refilled, the spillways no longer functioned as they had before the project. Because of the way the replacement stone was installed, water that previously flowed fairly evenly across all three spillways now flows almost entirely through one, with little bit in the middle one, and pretty much no flow in the third. What disappointed me most was what happened next. I wasn't asking Isidoro to immediately fix it. I simply asked him to come back, look at the spillways with me, compare them to the videos from before the project, discuss what changed, and come up with a plan to fix it. Instead, after I had already given him the final payment, he told me it would cost another $1,500 to address the issue and he was too busy immediately to come fix it. He never came to inspect the work in person and on my last phone call with him, he told me to fix it myself and literally hung up on me. I understand that construction projects don't always go perfectly. Mistakes happen. What matters is whether a contractor takes ownership of problems and works with the customer to resolve them. That didn't happen here. If the workmanship issues had been the only problem, I probably wouldn't be writing this review. It was the combination of repeated quality issues, the need to continually monitor the work myself, and the unwillingness to come back and inspect a legitimate concern after the project was completed that left me unable to recommend Castro Pool Services.

Brandon Anderson and his crew at ClearFlo Pools just finished work on my backyard swimming pool…read more They did an excellent, five-star, job. The work was done in a timely and professional manner and the price was reasonable. The work was extensive: Jackhammer old plaster and apply new plaster. Surprisingly, the jackhammering lasted only several hours, and it wasn't as noisy as I thought it would be. The tile selection was extensive and came in under the tile allowance. Installed new lights in pool and spa. Installed an additional pool drain. Repaired about two dozen coping bricks, which were causing some of the waterline tiles to come loose. Had Brandon not noticed this, the new tiles would have suffered the same fate as the old ones and come off in a few years. Installed new mastic around the. coping. The man who did the work noticed that the color of the new mastic didn't match the existing concrete. He suggested that I might want to change the color from gray to tan and I did. So he went to the supply house and got the better color. This is what I call good service.

Very good work. Everything was done on time and the work, plumbing, cleanup was all very organized…read more Easy scheduling and communication from everyone I dealt with.

Great service,responsiveness and technical support for all our pool needs. We highly recommend A2Z…read morepool service!

Zach is a professional and always does a great job on our pool. Highly recommend his service…read more Dependable, knowledgeable and skilled.

I had a bad leak in my pool. I was losing 3 inches of water a day. I reached out to Tigershark and…read moreRay was able to come to my house the same day and found the leak. He also came the following day and fixed the leak, all for a fair price! My pool is back to perfect. Can't thank you guys enough for professionalism and the fact you assessed and fixed my problem in under 48 hours. Highly recommend! Thank you!

I rarely write reviews, but I had to share how good my experience was with Tigershark. I had a pool…read moreleak that was becoming a real headache, water loss, constant refilling, and that feeling of "this is going to turn into a big expensive problem." From the moment I reached out, they were responsive, professional, and easy to work with, and the whole process ended up being way smoother than I expected. First off, communication was great. They didn't leave me hanging, Ray was clear about scheduling, and they actually showed up on time (which I really appreciate because so many contractors don't). When they arrived, they were friendly and respectful, and you could immediately tell they knew what they were doing. They took the time to diagnose the issue properly instead of guessing or trying to upsell me on a bunch of extra work. They explained what they were looking for and what the likely causes were in a way that made sense, even if you're not a pool expert. Once they identified the leak, they moved fast. The work was done quickly and efficiently, but it never felt rushed or sloppy. They were careful, they kept things clean, and they handled everything in a very professional way from start to finish. The repair itself was solid no shortcuts and since the fix, everything has been working exactly as it should. What really stood out to me was how straightforward and trustworthy they were throughout the job. No pressure, no weird surprises, no runaround. Just quality work, good communication, and a team that takes their service seriously. That kind of reliability is honestly hard to find. If you're dealing with a pool leak and want someone who's professional, fast, and does the job right, I would absolutely recommend Tigershark. I'm really glad I called them and I wouldn't hesitate to use them again if I ever need anything pool-related in the future. Highly recommend.