I was reluctant to understand this whole backflow thing. However, Bay Area Backflow has been very…read morepatient with me! They installed a new backflow last year and serviced it this year. The technicians were fabulous and helpful. On time, and they explained everything to me as they went. The folks on the phone were great as well. Shout out to the owner who stayed late to answer additional questions when I randomly dropped by their office.

Like many small businesses lately, the county is requiring backflow valves to be installed and…read moretested. After calling down the approved list of vendors we settled on Bay Area Backflow. I assumed it would be a simple task to schedule the inspection, get the tags, and be on our way to no backflowing water in our system. The phone call went well until we started talking about scheduling. - They were not able to commit to a date on the phone. We scheduled a tentative date and time and had to wait for someone else to confirm with me. This makes it difficult to plan water shut down for your business. They need at least 15 minutes with your water off. If your valve does not pass you can add an unknown amount of time on. So naturally, I asked about weekends and the day that we are closed, Fridays. No can do the woman said. They don't work on Fridays or weekends. Splendid. - They require your credit card information up front, a week ahead. Again, this felt like a red flag but since I was running out of time to comply, I went ahead. I assume many businesses have stiffed them on the bills. Shocking.....but I suppose it does happen. - Someone was supposed to confirm our appointment the day before. Nothing. So I got up early to be at the office on good faith. - The two gentlemen that showed up to do the work were fantastic. They were on time, knew their trade, and were polite. Of course one of our brand new valves did not pass their test. So they told me it would be an additional $120 or so to clean out the valve. I had no choice. Either fail the verification or pay the ransom. So we paid. The three stars are for the two guys that showed up at 7:30am to verify my new valves and get it done with literally one minute to business open. The minus two stars are for the poor communication by the main office and the difficult scheduling. Probably won't use them again next year. But we'll see who is on the list.

Carrera Backflow Specialists is the best ! We spoke to Kathy and she is very professional and is…read morealways nice on the phone she gets straight to the point and is quick to get the job done. We have used them 2 times now and have been very pleased with the work they have done and how efficient their work has been. Thank you Kathy and crew your the best and we look forward to using you in the future. SmartStop Self Storage-Gilroy Property Manager, Mike Lopez

I've used Alliance Backflow for almost 8 years. Chris or Josh always respond promptly to calls or…read moreemail messages. They are very efficient and professional. They take care of everything including filing paperworks to the city. Cost of their service is also very reasonable.

Chris has great customer service and gets the job done quickly. He is very flexible and goes above…read morewhat's expected and best of all.......he is very reasonable $$! All you have to do is call him and he takes care of everything, including the paperwork for the city. Let's support our local businesses!

We have used Justin over the past few years to do all of our backflow testing on our properties…read more Justin has been professional, courteous and very dependable. His has great rates and he strives for great customer service. Highly recommended!!

I broke the irrigation system at my house by mistake and Justin was there quickly and fixed my…read moreproblem in just a couple hours. Great work and Great work ethic. I highly recommend him.

Very quick to respond. Would use again. Wished repair wasn't so expensive otherwise I would have…read morehad more work done.

I had a leak in the upstairs toilet. I called Juan and quickly was scheduled for the next day…read more Juan's team was able to replace the toilet and valve both over 20yrs age for a reasonable price. They were super professional and the work was A+. You won't go wrong using these guys.

Aaron's team did fantastic. We had our piping between our house and pool house replaced. The…read moretechnican came and did a full audit of the house; verified what needed fixed and gave a reasonable quote to replace and modernize the pipes. The workmanship was solid; customer service exceptional, and price was reasonable. Very happy overall with the service. Highly recommend! We will be working more with Aaron and the team in the future!

To simply say thank you for your prompt response to my 99 year old mother-in-laws slow draining…read moretub, seems woefully inadequate. Both my wife (Nancy) and I appreciate you and your professionalism beyond words. Your professionalism, knowledge, and good humor were exceeded only by your kindness. Remember: If there was a "Cooperstown" for plumbers, you'd be voted in on the first ballot!!

I have been searching for a honest/dependable plumber for awhile and came upon Lujan's Plumbing on…read moreYelp. From scheduling with Angela with ease on the phone and having the option of using an App for communication, to Tim's arrival for the appointment, everything was above my expectation. Tim gave clear explanation of plumbing issues and provided solutions. Never did he try to upsell. He gave me a very reasonable quote which I agreed and started working right away on a Sunday. The following were completed: 1. Navien descaling 2. Replace pre-filter to house 3. Unclog bathroom sink drain Tim is to return to complete the following: 1. Kitchen RO filters replacement after i receive parts I ordered 2. Hot and cold water mixing issue - to be determine what is causing it. I am extremely satisfied with the service provided, how Tim and Angela communicated with me. Tim was organized, respected property, fixed plumbing issues correctly, not quick fixes, and left areas where he worked the way he found it. It is very difficult to find someone who has old school values with skills to fix things around the house nowadays. Most companies wants to only take on big jobs with the greatest profits and forget smaller jobs almost always leads to bigger jobs when they are done correctly. I will definitely hire Tim again for plumbing issues for my home as well as my rental property. Thank you.

Lujan's Plumbing & Rooter was excellent to work with. Tim, the owner, is very patient and takes the…read moretime to clearly explain what he's doing and why. He was thorough in diagnosing the issue and came fully prepared with all the right equipment to get the job done properly. He quickly cleared a clog and then used a camera to confirm the line was completely clear before finishing the job. Angela was also a pleasure to work with--very friendly, organized, and efficient. The whole process was smooth, and the payment process was simple and easy. If you're looking for an honest, personable plumber with fair pricing, I highly recommend Lujan's Plumbing & Rooter. I truly appreciate their professionalism and the quality of their work.

Gabriel is a good guy and a good plumber. I have been calling him, whenever I have plumbing issues,…read morefor the past 5 years or so. He gives reasonable prices and knows what he's doing. Good bang for your buck!

Poor Service, Overpriced, and Incomplete Work…read more I had a disappointing experience with this plumber. A few days after he performed a descaling on my Navien tankless water heater, an error code appeared. When I called him, his immediate response was that the recirculation pump had broken down and that it wasn't his fault if mechanical parts fail. I asked him to at least come and inspect the unit before making that determination over the phone, but he said the earliest he could come was four days later and "this is not on him". I did my own research and consulted another plumber. I was able to clear the error code myself simply by cleaning the filters. According to maintenance guidelines, a proper annual service should include both descaling the heat exchanger and cleaning the filters. Descaling alone is not considered complete maintenance, which means the service I received was incomplete. On top of that, the pricing was not transparent. He initially quoted $99, but when he arrived he demanded $175. Overall, I found the workmanship poor, the customer service dismissive, and the pricing unjustified. I cannot recommend this plumber based on my experience.