Long story short: I was scheduled for blood work at 8 a.m. for the week of April 17, 2006. Arrived…read moreat 7:55 am and was given access to the building and office by then. Walking in, I showed my prepaid label to the attendant and asked whether it was better to check in on a tablet or with her directly. The attendant responded dismissively, asking what I was doing there 5 minutes before my appointment, which made me feel undervalued as a customer. My experience was marred by her dismissive attitude, which made me feel unwelcome despite having prepaid for my bloodwork. I proceeded with a corporation report, and today, April 22, I received a call from Labcorp apologizing, explaining, and presenting her side of the facts: she was "surprised" because I showed up 5 minutes earlier, given that the area around is full of homeless people. I appreciated the acknowledgment and the effort to clarify the situation. Then Labcorp, through their employee, assumed I was a homeless person, even presenting the pre-paid label of my appointment. Take your conclusions from here.

Shout out to Sharon for being so amazing today. She was really welcoming, kind, warm and friendly…read more Took really great care of me and explaining the process from potential billing/future lab work she saw I'll need to come back in for. I usually dread coming to do lab work and although I had to pay for street parking, got a bit lost due to the construction happening outside, meeting Sharon was a highlight. I barely felt the needle and chatting with her made the process painless! I'll definitely be coming back to this location for future blood work, they're by far the best in my book !

Never had such an easy time getting my lab draws! Not sure if I just showed up at a good time but…read morewas in and out in 5 minutes. The phlebotomist was also well mannered and made sure I felt okay throughout the blood draw, which is something I've never been offered at other places! Overall definitely recommend coming here as it is organized and the staff don't seem like they hate their jobs lol

Hector was amazing! I came for a blood draw and I was so nervous. He was so kind and made me feel…read moreso comfortable. 10/10 experience! Office was clean and was in and out within 15 minutes!

Wow! I can't say enough about this place. Like a lot of Labcorp locations they're busy & even with…read moreappointments you may have to wait a bit. There's only so much they can do with their patients loads. I experienced an unusual (for me) situation while there. Was fasting & quite a few tubes of blood drawn & I began to feel faint. First for me with a blood draw! Lucia, Blake (I believe), & Natalia took such great care of me! They were so kind & even though it was the end of a busy day for them, they kept a close eye on me & kept me comfortable & didn't make me feel rushed on any level. Also, on another note, Lucia's needle stick was one of the most painless I've ever had! Huge thanks to all of them!

I'm giving this Labcorp one star because there is one kind worker there- Bertha…read more But today I had the worse experience and a woman by the name Lucia- had me shaking. I had an appointment at 8:30- when I inquired at 8:45, Lucia blew me off-, I inquired again at 9:00 after seeing people with 9:00 appointments go before me, Lucia yelled at me rudely. I was visibly shaking. Luckily I was able to ask for Bertha to draw my blood. I hope the manager of this establishment (Renee) reads this and does something about Lucia's behavior.

I had a really lovely experience this morning at this quest. I arrived at 7:55am with no…read moreappointment and was taken back promptly at 8. I was the first person to sign in so I wouldn't recommend coming too much earlier than this because it seemed like the lab workers didn't arrive until shortly before then. The woman who took me back was really nice and friendly. The whole thing was easy and painless and I was done in 10 minutes. There is street parking on Thorne or a small lot behind the building on Thorne.

Truly only of the most intentionally poorly run companies out there. Nobody works at the front…read moredesk, nobody answers the phones, very intentionally so you can't ask questions. The only people who care are the employees, who are caught between their patients and incompetent management, by design of said management. Only go to Quest Diagnostics if you absolutely have to, otherwise avoid at all costs.

Worst AHF location. I appreciate AHF as a service this is the worst location. I shouldn't have to…read morewait 1 and a half hours to leave a sample. I would rather drive 3 hour to the Hollywood location. I don't know who runs this office they need to be terminated. They made me wait 30minutes after getting a number to take my ID and do their admin work. They should be checking my ID as soon as I am done with online check in at the same time as giving me my number

Extremely frustrated with the service provided here. I called and asked about information to…read morereceive basic, primary care level of service. I was told to just come in during the office hours, be seen, get assigned a medical person and I would be good to go. I arrived when they open at 8:30 am, only to be told to come back at 10am when they start testing. I come back, and then I'm told since I have insurance that they don't accept, I won't be able to receive the medication I came in for. When I called - I told them I had insurance, when I came in at 8:30 - I told them I had insurance.... I don't understand why I wasn't notified sooner. If I didn't have insurance, it wouldn't of been a problem. I really wanted to support this place, but it doesn't seem like they have it together. I took off time from work to take care of this and now I will run out of medication since I won't be able to get my prescription refilled in time.

Me and the rest of the patients in the lobby were all chatting about how this is the nicest labcop…read morewe've ever seen. All of us have been to other locations and agreed they were pretty sketchy for whatever reason, but not this one. Easy appointments, really sweet staff (Lola was just lovely) and great hours. Don't believe what you read online they open at 6 am. Wish i had known that before missing work to come in.

I was a little nervous to go to this location because of all the bad reviews but when I showed up,…read moreI didn't have an appointment. I was able to use the Kiosk to check in without any issues the technician Colin was able to verify my lab order and insurance information and then quickly brought me back. I was in and out within 10 minutes, and the technician was so good at the insertion of the needle that it didn't hurt at all.

Juana Turned My Afternoon Around…read more I arrived at this Quest location today as a walk-in after realizing that I had mistakenly gone to the wrong location for my original appointment. By that point, I was understandably frustrated with how my afternoon had unfolded. Then Juana turned the experience around. She was professional, efficient, courteous, and made the entire process feel easy. What stood out most was the human element. I felt welcomed and cared for rather than simply being another number in the queue. I also believe in giving credit where it is earned. My earlier frustration resulted from my own mistake about the location. The service I actually received at the First Avenue location was excellent and deserves recognition. Great service can restore confidence remarkably quickly, and that is exactly what happened today. Five stars for Juana and my experience at the First Avenue Quest location. Thank you, Juana, for taking such good care of me.

As I have gone to labcorp I realized how bad quest diagnostics is. Most of the phlebotomist at…read morequest are miserable due to lack of support from management. Don't go there

The parking was easy. Also, little wait time as i had an appointment. My. technician was…read moreknowledgeable and gentle.

I had a very disappointing experience at this Labcorp location. I came in for routine lab work…read morerelated to my surrogacy journey, and instead of receiving professional, respectful service, I was met with unnecessary difficulty. As soon as the receptionist learned my appointment was for surrogacy, she said she couldn't find the ordering physician in the system and seemed unfamiliar with how to handle my paperwork. Rather than trying to resolve the issue or asking for assistance, she told me to take my weekly lab order and leave. It was frustrating to feel dismissed simply because she wasn't familiar with surrogacy-related lab orders. Patients shouldn't be turned away or made to feel like they're an inconvenience because staff lack knowledge about a particular type of medical care. I hope this location provides better training so future patients--especially surrogates and others with specialized medical orders--are treated with professionalism, respect, and a genuine effort to help.

Came on Friday and Wednesday for lab draw. Making and appt…read moreonline is super easy. Short wait after checking in at the kiosk. Small waiting room but multiple sturdy chairs Mari did a great job. Great bedside manner. Came back Wednesday. The person didn't have the best bedside manner. No name tag or badge. Was unable to get all of the blood so she called Mari in to help. The original girl came back to label the blood. They had me sign a piece of paper saying that the blood was labeled in front of me, but then didn't finish labeling the blood in front of me. So that was a little weird. Overall, it's a busy clinic that does a good job of getting you in and out

Quest Diagnostics Labs are located in various locations. I've been a longtime customer for the labs…read morelocated on North Camden Drive in Beverly Hills. During my overextended stay in San Diego while helping my friend, I had to continue my self care and have had lab work done at this Hillcrest location which is next to Scripps Mercy Medical Center. Subterranean parking is available, convenient but for a fee and not validated by the lab. Quest Diagnostics had all my info already and the online appointment system makes things easy with less paperwork. After scheduling my appointment, go into the lab, check in using their kiosk and within minutes, the lab tech calls my name. The lab techs are professional, they have the surfaces clean and wear gloves. They sterilize instruments and my arm before the Jab which I cannot watch as I am very squeamish and might faint if I see all the amount of blood they draw out...Ouch! yikes!! I do wish they would have early morning appointments because when appointments are not until mid afternoon, the long stretch of fasting can make me weak and faint. Recently my health had diminished from some unexplainable reasons and hence lab work was needed and sometimes retested to determine accuracy. After multiple lab work results, nothing alarming resulted so, I am relieved and less worried, about my health but still feel fragile. Quest Diagnostics does get super busy, but they are organized, make an appointment to get expeditious service. Recommend

Ashley is highly professional and efficient in her work. She consistently delivers results quickly…read moreand with great attention to detail. As we conducted compliance testing with our employees, and are pleased to report that everything met the required standards. Working with Ashley has been a positive experience, and we appreciate her dedication and speed.

a scam- unprofessional, rude . stole my money and strung me along for 9 months. refused to return…read morelegal documents that they promised to immediately return then ghosted me for months on in. when I became persistent in returning documents that don't belong to them Ashley Robinson tried to blackmail me and emailed me a ridiculous bill that I never authorized that was fraudulent and she never provided me a contract . promised me 30 day turn time at 2k then demanded funds which I paid then demanded more saying her boss said she can't return my documents that are legal case file dna for post conviction testing and she lied to me about the entire process- I later learned she's not the employee but the sole owner and after 9 months she did nothing. she was rude, cursing, yelling, unprofessional and downright her abd Jonay are discussing and dishonest. a police report had been filed with a complaint with the Better Business Bureau- next DA charges for Unlawgul Conversion ( holding documents she does t own and blackmail for the return) she was recommended to me by a professor and that professor knows not to refer anyone anymore.