Chloe is by far the best nail artist I've found in Monroe, MI. She's professional, efficient, and…read morealways polite. Her artwork is absolutely stunning, and I can't recommend booking at Bloom enough. The atmosphere is clean, welcoming, and the results are long-lasting.

Needs a better walk-in to appointment process. If a client has an appointment scheduled, a spot…read moreshould be allocated for that client at their appointment time. If they don't show within 10 minutes, then absolutely give that spot to a walk-in. I've come in with an appointment before and been told they were 'slammed.' What is the point of making an appointment if it isn't taken into consideration until you actually arrive? One day I had a 5:30 appointment and didn't get a chair for over 30 minutes because they had overbooked appointments and continued taking walk-ins. I've been coming here since they opened, and unfortunately, the scheduling process has become chaotic. I like this salon, but appointments should actually mean something.

After coming here for years for pedicures, I've figured out when to come in without a wait…read more Evenings. Please verify their hours beforehand. All staff, in my opinion, are quick and courteous. This evening I didn't even have a 5 minute wait!

Yhey do great work and the service is really great .. i had heel surgery and they were very careful…read moredoing my pedicure

Workers nice polite but we left after we watched the boy (definitely under 15) wash with hand soap…read morea very worn out sponge and tools then sit down with those tools to start our pedicures. We are not from MI and may that is an ok standard here. I asked and was told they were washed in a solution. Nope it was hand soap bath and body works to be specific. No autoclave just reusing those tools oof! The floors were dirty there was a wadded up napkins with a half eaten donut on the arm rest of the chair the floors were not swept and on the work table at my station were nail clippings and dirty tools. Lots of stuff piled up snd sitting along the walls. Sadly this was going to be my nieces first pedicure :(

Poorly done, left bubbles. They kept leaving me to help other people which I do understand but it…read morewas for long periods of time. When the lady was doing my nails she was on FaceTime nearly the entire time.

Cara is the magic woman of hair. Im grateful! She took my mop and made an edgy high-lighted…read morelow-lighted cut that I am just loving. Its the look I was not able to get other places. Ill be back for trims!!! Thank you my girl!!

Got a hot stone massage recently, was exactly what I needed! Steve was great, walked in with back…read morepain that had refused to go away and walked out feeling like Jell-O--completely refreshed & rejuvenated; zero pain. The ladies at the front desk were so welcoming and sweet. Love the natural light & comfy waiting area, overall asthetic was very peaceful. Will be looking into getting more services in the future.

3.5/5 pedicure 2/5 experience…read more Called to schedule some pedicures. 2 of them. For me and a friend that never gets to treat herself.. scheduling it was kinda weird the phone got handed around and then I kept mentioning two pedis, and the girl comes on and said "I can do that." We got there and one very nice girl went back and forth doing both pedicures at one time. Water kept getting cold, didn't offer any drinks/water. 2+ hours later.. She did a good job. But that was definitley not the treatment/experience I wanted. Suggestion: give me a heads up of this weirdness BEFORE we are sitting in the chair.

This is one of those places were they act like a cliche of mean girls from high school. I felt very…read morebetrayed by my stylist because she took the word of another girl there and never even got my side of the issue. I'm too old and too mature for this. I'll be taking my business elsewhere. Not that they ever answer the phone there anyway. They really don't seem to care at all about the people who are their bread and butter.

Fantastic tranquil spa experience for my wife. Their work was quick yet designed meticulously our…read morewait was less than 30 minutes as a walk in customer. Don't call for an appointment they are so busy with walk ins that you won't get an answer. My wife had a meti/pedi and was in and out in less than an hour. I loved the relaxing atmosphere so much that I left a larger than normal tip for the great service.

They charged me an extra $5 for "coffin" shape; however, I came in with square shaped nails. The…read morenail tech never asked me if I wanted my nails shorter or reshaped. He just did what he wanted (which is not coffin shape) lol. I wasn't going to argue in their business over $5, but these nail techs need to learn modern day nail shapes. A simple google search would show you what different nail shapes there are. A coffin shape tapers to not as wide at the ends. He did not do coffin shape. See the picture. Side note: the place I go to at home in jersey includes cuticle clean up, lotion massage and hot towel with the acrylic fill for $45. In Monroe I'd expect to pay less for the lower quality/skill set to begin with, but I guess they also have less knowledge on shapes too.

the worst I've ever had from them the guy that did my nails went in for a basic shellac paint over…read moremy original nails, the guy trim My cuticles didn't even clean underneath my nails. And didn't even trim off the dead skin around my nails very rushed disappointed probably take my business elsewhere.

rushed service. my mother took my daughter in to get her nails done and the "technician" didn't…read morereally speak to either of them. my daughter requested hello kitty nails and the outcome is unacceptable. I will NEVER go here again for a $50 fill for less than half produced work.

I was going to make an appointment today and looked for the website for a phone number. (Which is…read moredisconnected) I'll have to get the current number when I walk in there. I usually just walk in anyway. But I just saw all these yelp reviews that were negative. But they were from a few years ago. I will say there's only ever two women working when I go and they're both very polite and they do a decent job. I wanted to clear the negative air, and say that the people that had a negative experience in the past were from five years ago (if these reviews are correct). And if they are the same ladies that currently work there? they have come along way and they always do a great job for me! The price isn't too bad either. I always get a pedicure with shellac and Full set with shellac and it's usually 100 total, including tip. If you want something fancy like from TikTok, I would suggest trying a different salon. But if you are just looking for the basics, I think this place does a great job. They take their time and don't rush. And in my opinion, that makes for better quality work. So don't be in a hurry when you walk in. Hope this helps.

phone number does not work and hours are incorrect. please update the online profile of your…read morebusiness if you want to stay afloat.

I really recommend this salon and the stylist Celeste Hernandez she did an amazing job on my hair…read moremy hair has never looked or felt so healthy I love it!!

I went to get my lash extensions done by Natalie and that night my eyes were so swelled that I…read morecould barely open them. I text her and send her a picture of my eyes and ask if she could please remove because couldn't go to work or do anything my eyes hurt so much , she responded saying that she didn't feel confortable taking them off and that I should go to a doctor ‍ i never imagine that she will not answer any of my calls or text after she send me that message ! I will stay away from her !!