Not even 1 year, I notice my wok has some sticking issue. So I called the store and the same staff Debra picked up my call. Her attitude still doesn't change. Not patiently listen what customer asking for while I addressed my concern politely. She just wanted to brush me off and gave me the customer service number instead (which i called twice and went to voicemail). If you hate your job then quit please. Don't give this attitude to your customers.
I love Le Creuset products and I spend lots of money on it. But I would avoid this location. I only come here for the items that's not available at outlet and can just ready to buy right away without having much interaction with the staff. Getting the tracking number was not easy (See my previous review).
The outlet staffs are much better and offer same quality products with cheaper price. read more