Took our dog today to get groomed. Don't let the high rating on yelp fool you it's his friends and family giving him good reviews. Anyway dropped him off in the morning picked him up around noon he was a hot mess. Even my aunt asked what did you do to him? He looked almost the same as he did when he came in he clipped his nails trim the hair around the paws but his hair was butchered uneven and choppy. You can tell he wasn't dried with blow dryer I think he used a kettle dryer because his hair was not straight it was frizzy. Also before he brought out our dog he charged us first $55. Hot mess! DO NOT COME HERE if you really love your dog, if you don't care and have $55 go ahead waste your money honey. Anyway we had made an appointment at Petco in Tanforan and after seeing our dog and hearing our story they gave us a special rate and were seeing them tomorrow. We've gone to them before and they have done a good job in the past I guess we just wanted to see if there were better groomers. It made me appreciate Petco groomers more and once again reminded me ratings on yelp me nothing! Except for this one star rating for this place is well deserved. read more

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I just love Nelson he is such a great person and my dog Tessa likes him also. This is a great place for dogs , Nelson really knows his craft. read more

I can't say enough good things about this place. My dog was in dire need of a hair cut and this was the closest place that had an opening. I was VERY pleasantly surprised. Nelson is absolutely amazing. He took the time to get to know my dog and put him at ease prior to me leaving. Million was ready ahead of schedule. He looked so adorable and smelled so good. His coat was so smooth and soft!! Million (who is terrified of groomers) was happy and wagging his tail when I arrived to pick him up. Nelson handed me Million's report card and a bag full of treats. I will definitely be returning here. I am so pleased and would recommend that everyone take their pooches here. read more

Not so happy with the job done on my Maltese. We found his body hair is all choppy and we got to fix it ourselves after we went home. It's not worth the money we paid. We will go to other pet stores for our baby's grooming next time. read more

Nelson is one of the happiest, nicest people I know. He seems to genuinely love animals. My little nervous chihuahuas don't seem to mind visiting his shop and that says a lot. He even did a house call for me once after I just had my son. Good old fashioned customer service. The way customer service should be but rarely is these days. read more

Nelson does such a fabulous job while grooming our Shih tzu, we wouldn't trust our little dog with anybody else! Nelson does a great job at listening to exactly what we like/dislike and he is a true professional who works wonderfully with dogs. read more

I have to say, thank goodness for people like Nelson. I've taken my dog "princess" to several groomers and all were not successful with my dog. Princess have been traumatized by previous visit to the groomers and no matter what I do she just hates groomers. I took her to Nelson for the first time today and I can say my experience was great. He was kind, gentle and very patient with Princess. I live in the East Bay and it was worth driving to this place. I would recommend Nelson - Le Chien to everyone. I would definitely take her back. Thanks again Nelson. read more

Nelson was a great change of pace after trying the crummy Petco down the way. We have a feisty German Shepherd, Mina, who is incredibly well trained but still needs a pinch collar in some situations - like being held in one place for more than 1 minute and not allowed to fetch or herd something. No silly bows or handkerchiefs for us, but I think he can suit up your pup if uber accessory coordination is what you need. Mon petite bebe comes out smelling fresh and without any overly perfumy or musky scents and he gets the glands, ears and nails tidy too. read more

Love this place!!! Brought my dog here for grooming and Nelson managed to get him done in less than 1.5 hours. Very reasonable full-service grooming rates. My miniature schnauzer came out looking and smelling good! They even give me advices on ticks/fleas control. Although a little far from where I live, but I will start using this groomer monthly from now on. Goodbye Groom Room! read more

I've been taking my dog Lucky here for quite some time now and can honestly say Nelson and his team are amazing. It is so easy to make appointments and if you can only pick him up at a certain time they will work with your schedule. Every time I bring Lucky and pick him up he looks amazing. They cut his hair perfectly and he smells amazing. I love the fact that Nelson uses specially formulated shampoo for each dogs needs. The fact that they do his nails, anal glands, shampoo and cut, and ear cleaning for only $55 is amazing!!!! You can totally see how much Nelson cares for each and every animal and treats them as his own. Best dog groomer in town! read more

VERY DISAPPOINTED about the service and attitude from Nelson. Basically he just wanted to have easy job. He charged extra fee for SHAVED my dog.....yes....my poor baby's hair was all gone....I will never bring my baby back. "0" rate!!! read more

Love this place....Nelson does a great job and really cares about his clientele....prices very reasonable.....highly recommend

great place for ur little ones， caring friendly and take really good care of my corgi. Love it here highly recommended for nearbys

second time, took our second dog here...she is cuter than ever. will be back! Thks! read more

Nelson has groomed my Yorkie a few times and I will not go to any other groomer but Nelson! I would have never thought my dog would ever look forward to going to the groomer but he does! Nelson is nice, professional, patient, and understands how to care for dogs. I've brought mine to Petco and Petsmart before but they obviously only care about the money and I would never go back there!! Thank you Nelson for doing such a great job, and treating my dog like one of your own. See you next month! read more

My dogs and I love Nelson and Le Chien Fortune Dog Spa! I brought in my two adult Shih Tzu's for bathing/grooming and they've never looked better! I highly recommend Nelson for your dog's grooming needs. His shop is clean, convenient and cheerful! Thank you, Nelson! read more

After a few too many really bad haircuts from Petco, we decided to do some serious searching for a new groomer for our pup Lucy. The yelp reviews were great, so we decided to give it a try. Result = really clean, nicely cut, good smelling pup! Wow! We also like the fact that Nelson is very knowledgeable about products and other dog grooming items and isn't pushy to sell what he has in the store. It makes for a good little educational experience. I would highly recommend this place to anyone! read more

Nelson is very attentive and professional. We brought in our sons... BooBoo and Shiao Shiao and they looked wonderful. We were equally happy with Nelson's willingness to listen to our preferences on how we like their hair cut and his ability to make our requests reality. Boo Boo and Shiao Shiao look forward to becoming regulars. read more

I brought my old corgi here after hearing about the place through Yelp. With all the rain & a recent trip out to Fort Funston, Kirby desperately needed a bath. The place is very well lit & immaculate & after meeting Nelson, I knew my dog would be in good hands. He was very professional, and took the time to listen to my concerns & answer my questions. Kirby came out looking incredible- his fur was super soft & he smelled great! Nelson opens one Sunday a month & seems very flexible for appointments. I'll definitely be bringing the Kirbster back next month! read more

Groomer is the best we've been to...hands down. He does a great job with my two dogs and provides great customer service. He will work with your pooch if he/she experiences groom anxiety. Thanks Nelson!!! We'll see you soon. read more

Preston HATES getting his nails clipped but Nelson was able to do a great job on my terrified dachshund despite his thrashing and squealing. My maltese Kiana came out smelling wonderful and tangle free! She looked so good and did NOT have that weird "helmet head" haircut that she usually ends up getting from other places. I know my kiddos enjoyed their time at Le Chien. Thank you Nelson!! read more

Customer service goes a long way with me and I got the best of it here. Nelson was kind and answered my questions clearly. I felt that he cared for my dog as if Toby (dachshund wirehaired terrier) were his own. It was Toby's first grooming ever (to my knowledge anyway; I recently adopted him and he's only one year old) and he came out happy as can be and not because he was ready to leave due to a traumatic experience. I will surely return. read more

Found this place next to where I tan and get my nails done. I used to take my dog to Petco to get his hair cut but now I'd rather go to Le Chien. The owner is actually the old ex head groomer at Petco, who broke off to do his own thing. Plus I'd rather support the smaller business. They do a great job, will dye your dogs hair, and are friendly. That's all I need in a groomer. read more

What a relief. Took my sweet little yorkie there for the first time today and it was great. Recently moved to the area, he had gotten his first bay area cut elsewhere and it was bad. It's a clean shop and the owner is very welcoming and friendly. Of course the bottom line is that the cuts are good and the dog is clean - check and check. We will be regulars. read more

Have been taking my 2 dogs to Le Chien for over 5 years. They do a great groom job and my dogs love them. Wouldn't take them any place else. Have referred many people. Le Chien does a great job of grooming and they take good care of your best friend. read more

Took in my little Napoleon for his first cute of the warm season. He looks fantastic! And he always seems to be more energetic and spunky when he gets rid of his long cuirly fur :) Nelson was very nice...we'll be back! read more

Nelson is really exceptional with what he does. I was a bit concerned initially bringing my 5 month old puppy to get groomed since I am not very successful in getting him to let me trim his nails, clean his ears. Two hours after taking my puppy to Nelson, he is as clean and neat as he can be. And best of all, my concern is not a concern anymore. Nelson certainly knows his stuffs and I'll certainly be coming back with my puppy's grooming needs. Thanks again Nelson! read more

I'm always cautious where I take my baby for grooming that's why I'm so glad I found this place. Nelson was awesome from the very first phone call. I felt comfortable as soon as we walked in the door. My baby looks great with his new cut. Definitely a repeat customer over here. read more

Le Chien Fortune is very clean, friendly, and just awesome all around! By the time you walk in, Nelson greets you right away with a smile even though it might take him a minute or two to realize you stepped into the salon. On most Saturdays, the salon gets pretty busy, so I wouldn't blame him for not always standing in the front to approach you when you walk in :) From what I've noticed, the dogs can never contact each other because when they are tied,, they are tied to different hooks which is really good. I don't need to worry about any of the dogs being aggressive or bitting off each others' heads! The dogs come back home smelling, looking, and feeling great! PLUS, Nelson always has a report back for my dogs' experience so I know what went right and what went wrong. Because I rescued my dogs from the Peninsula Humane Society, they have been abused and so sometimes they have accidents in the salon. Sorry about that :) Anyways, 5 STARS! Thanks for everything! I will definitely be back. read more

Nelson and his staff are wonderful. I have been coming here for the past few years and have always been very happy with my doggies grooming. I highly recommend Le Chien Fortune even if you are coming from far away. This place is worth the travel time. By the way, the picture of my late dog Eddie is a tattoo that I had created in memory of him. read more

Nelson rocks! He is patient and nurturing. I live in SF, and this is the only place I take my dog for grooming.

Will not come back for grooming and bath. My dog went to groom and bath in June... after he got home couple days... his skin got more then 30 red pumps .. I went to doctor... doctor said he got skin infection from the groomer... probably the equipment that they use have bacteria. read more

Not really impressed. Nelson is such a nice guy--very friendly and loves animals. Not sure if it was him or someone else who groomed my Aussie shepherd mix but didn't see much of a difference. My pup was still a little mangy and his hair was cut very choppy. I've taken him to different groomers who have all done a great job making my pup look neat and polished...he smelled nice though but that was about it. I really wanted to like this place but I'm don't think I'll be back here for a while. read more

Took our dog today to get groomed. Don't let the high rating on yelp fool you it's his friends and family giving him good reviews. Anyway dropped him off in the morning picked him up around noon he was a hot mess. Even my aunt asked what did you do to him? He looked almost the same as he did when he came in he clipped his nails trim the hair around the paws but his hair was butchered uneven and choppy. You can tell he wasn't dried with blow dryer I think he used a kettle dryer because his hair was not straight it was frizzy. Also before he brought out our dog he charged us first $55. Hot mess! DO NOT COME HERE if you really love your dog. If you don't care and have $55 to waste go ahead waste your money honey. Anyway we had made an appointment at Petco in Tanforan and after seeing our dog and hearing our story they gave us a special rate and were seeing them tomorrow. We've gone to them before and they have done a good job in the past I guess we just wanted to see if there were better groomers. It made me appreciate Petco groomers more and once again reminded me ratings on yelp mean nothing! Except for this one star rating for this place is well deserved. read more

We took our two dogs to have a bath and a pawdicure today. As soon as we walked in the door, we were greeted by Nelson the owner. He took the time to let the dogs get familiar with him so I could feel comfortable before leaving them for a few hours. When I returned, the dogs, were happy, clean and smelled so good! It made all the difference when comparing this grooming facility to others we had been to to have the owner/operator treat us so nice. We're hooked and will be loyal customers to Le Chien Fortune! read more

so, our little pup was way, WAY overdue for a grooming (i should've taken before and after shots). anyway, so i went to the yelp page for pretty paws, which is where he normally went, to confirm business hours. unfortunately, i came across the incredibly awful reviews and had that mother's intuition telling me that it was time to look for a new place. did a little yelp searching again and found le chien fortune! i mean there was only one bad review and nelson, the owner, commented on the situation, which i always find to be helpful because it shows they care about their reputation and customers. so, i booked an appointment for the next day... he was very kind on the phone and told me it would be $48 for a mini schnauzer cut (so, $60 with tip). i forewarned him that he has the typical schnauzer temperament and he said that's fine and if there was something dusty would not be putting up with, he would stop and not force it. so, my husband took him in the next day (i try not to because he gets incredibly whiny and squeaky if it's me) and told nelson just a few things we wanted to shorten, his beard, eyebrows, and underskirt. he also mentioned that dusty's a little sensitive about his ears. in about 3 hours, dusty was all done, except for his nails. nelson mentioned that he got about 3 of them done before dusty was really trying to nip at him and asked my husband that if he wouldn't mind holding him down, he can finish the nails. of course we would do that! and definitely a plus for letting us know about the nails because we would've known they weren't complete. when i got home, dusty looked like the grumpy schnauzer, i know and love. the only thing i noticed were that his ears were not trimmed like i'd want them and that may have been due to my husband mentioning his ear sensitivity...so, i pulled out his beard trimmer and took care of them! i also trimmed his little downstairs area so he can be clean when he goes. he looks fantastic and i feel 10x better about taking him to nelson than our old place. read more

I've been on the search for a great dog groomer when I stumbled upon Le Chien Fortune on Yelp. Nelson is *wonderful* - so friendly and takes great care of my pup. He is very detailed in the services he provides - so you can rest assured that the whole kit and kaboodle of services that you expect in a grooming is included (e.g. bath, clipping, nail clipping, clearing anal glands, etc.). This has not always been the case for me at other groomers - so I was so relieved after getting my doggy back. I was *very* disappointed when the previous groomer returned my pup, nails untrimmed. So, always make sure to ask your groomer what all is included to ensure you're getting what you should expect! I'd also agree with one of the previous reviews that the cuts are not as consistent w/ the standard cut for your breed. You may need to coach them over a couple visits to get the cut just the way you like it - but they are very open to feedback. read more

Always bring my pup here to get her nails clipped. Great deal and Nelson is always so nice to me. Whenever I call Nelson he accommodates me right away - awesome service. Thanks for the dog biscuits!! read more

This is a wonderful place to take your pet to be groomed. Nelson does an awsome job and is very patient with the animals. I had trouble finding a groomer that could deal with my aggressive Yorkie but Nelson is able to, and does an outstanding job. Since I have been bringing my dog there they have developed a trusting relationship and she has actually calmed down. I have also taken my other dogs there and they came back looking and smelling great. I will continue to take my dogs there and highly recommend this salon to anyone who is looking for a loving environment for their pets to be groomed in. read more

Nelson is great and patient with my pug melody! I've always had trouble with her shedding, and I was so nervous about shaving her but Nelson reassured me that it was safe. I have been bringing her back ever since the first time and have never been disappointed! read more