I purchased a washer and dryer from them 8 years ago. I only recently had a problem with the dryer…read more The cost to fix it was almost the cost to buy another one, I purchased a other dryer from Economy Appliances. The owner is very professional in and trustworthy. He responds quickly on repairs and delivery. I would highly recommend this company.​​

This is a family owned business run by honest, hard-working people. I had recently moved to El Paso…read moreand needed washers and dryers. I didn't feel like buying new, because used appliances can be a great bargain if bought from a reputable place that refurbishes them. If you're looking for used washers/dryers, this is THE place in El Paso. I bought a pair of washers and dryers and the prices were very reasonable. The machines were also in amazing shape. They were clean and in great working order. I think they may be the most clean I've ever seen for used appliances. I didn't even see a scratch in most of the ones I was looking at. They deliver to your house as well, and it was within a few days. I bought the pair on a Saturday, and they delivered on a Monday. (Because they don't work on Sundays, which I support) I've had one minor problem when they delivered the washer. It was making a strange noise, and I only discovered it after the delivery was made. I called them back to investigate the issue, and they promptly came back to my house and investigated the washer on the spot, then took it away. They told me they were very sorry and that this was unusual. After a few days, they delivered the washer back to me and sat there to test it fully to ensure no other issues would happen. Since then I've been using my washer and dryers for more than a year, and I'm happy to report they work fine. I've had no problems with them. Go support this honest local business! You'll save some money and you'll get great service in return. Amazing family and I'm happy to have done business with them!

Muy buen servicio y excelente personal !! Espero volver a hacer negocio con ellos muy pronto.read more

When in need for appliances you ought to consider Builders Source Appliances. They are the…read moreproviders for quality appliances such as Sub.Zero, GE Monogram and GE, Woolf, Thermador, Bosh, Jennair, and many others. They also have Blue Star that is US made in Chicago and professional grade! They offer financing through Wells Fargo as well as many special sales during Labor Day weekend. Tony Z. is my go to salesman who so helpful and offers deep knowledge. They also have a great service division where Kelly will always go out of their way to help.

very helpful and courteous fast service will keep coming back for all appliance repairsread more

From the owner: Used appliances sale, Repairs and sale parts read more

We are renovating our forever home, and was told by my architect to go to Ferguson to gather…read moreinformation and specifications on my kitchen appliances. I was dismissed from the get go! I walked in and when I met with the lady I was supposed to meet with, she was rude, and did not help me at all. She could not wait to get me out of the store, and back to her desk! I could not believe it! I was one of two customers in the entire place. I left, very dissatisfied and disappointed, to say the least. Customer service does not exist whatsoever! It is not their first priority. I emailed them requesting a quote and specifications to the appliances I was interested in. However, I have YET TO THIS DAY to HEAR from them! It has been over one week today. Therefore, and as a result, the very next day, I went to their competitor, and received the best service imaginable. I now am going to be ordering and purchasing my new appliances from Builders Source Appliance Gallery. They took the time to listen, answer each question that I had, and printed, and emailed me the exact specifications for each appliance that I was interested in. They were straightforward, and did not make me feel like I had no idea what I was talking about.

Although they didn't have what we needed, they told us who would, called to verify the other…read morebusiness was open on a Saturday and printed up a map and directions. All without us asking. This is what great customer service is all about.

Don't bother coming to this store to return your crap unless you have a receipt.. they won't accept…read moreit. Do yourself a favor and take your business to Home Depot instead!

Another strange one - surely I've reviewed this place in the past. Now I'm starting to wonder if my…read morereviews are disappearing after a certain amount of time? Because this Lowe's has been here for decades lol... Anyways, I love Lowes. The smell of the hardware and lumber, the isles filled with tools and items I'll never need or know how to use, and the garden section (for some reason as I've aged in starting to really like growing stuff)... not too bad at all Military / Veteran parking spaces and military discount! Can't beat that We even get out Christmas Trees here!

Lousy customer service - "not my job attitude by everyone I spoke to today. I had am item delivered…read morefrom the store. The bag left on my porch had another name and order number on it. I spent 45 minutes on hold, only to be disconnected by the local store. I called the 1-800 customer service number, They simply transferred me back to the Rojas Store. NO ONE picked up the call. I fell sorry for S Dorney - I have his order. Free delivery sure was a waste of my time. I'll just go get it at Lowe's.

Customer service is awful, I have been calling for 30 minutes and these lollygaging employees keep…read moreanswering and hanging up and when they do answer they are very rude and unprofessional I am not impressed

Bought a set of washer and dryer, Great price and look almost new…read more staff was helpful and answered al my questions

If I could give zero stars I would we bought a washer here they told us it would be under warranty…read moreif anything went wrong with it we called them to let them know it wasn't spinning they came out to look at it and the man told us the belt was loose and the clock was messed up but that the owner wouldn't switch it out since it was close to the end of warranty but they would pick it up to fix it the next day when they didn't show up the next day we called and the owner said the worker told him nothing was wrong with it 3 days later the washer is still broken and doesn't seem like they are going to fix it please don't buy from this company you are better off spending a little more money and getting it from somewhere that is going to stand by their warranty and not lie about their conversations with you

Honest and friendly folks did not give us a bunch of hype. Just the facts on the productsread more