Muy buen servicio y excelente personal !! Espero volver a hacer negocio con ellos muy pronto.read more

When in need for appliances you ought to consider Builders Source Appliances. They are the…read moreproviders for quality appliances such as Sub.Zero, GE Monogram and GE, Woolf, Thermador, Bosh, Jennair, and many others. They also have Blue Star that is US made in Chicago and professional grade! They offer financing through Wells Fargo as well as many special sales during Labor Day weekend. Tony Z. is my go to salesman who so helpful and offers deep knowledge. They also have a great service division where Kelly will always go out of their way to help.

Totally done with my washer ... walked into Maytag on Gateway East, .. I had the opportunity to…read morelook around without a hounding sales person. Upon approaching the service desk Joe Garcia was very attentive to answer my questions in reference to the washer I was looking to purchase. I can't say enough about the customer service I received by both Joe and Mario. My purchase was a little on the high end but I'm very happy with the washer and especially happier that there is a 5 year warranty. Can't say enough about the Deliver driver, he was working solo but knew what he was doing, he delivered and installed in less than 30 minutes, very courteous and professional. Thank you Maytag Home Appliance Center.

I have owned Maytag equipment fir years and my recent need for a technician reminded me why! He…read morearrived on time, carefully explained what he was going to do, patiently waited for the machine to recreate the problem I was having and then proposed a solution and when he would be back to fix the machine. Absolutely recommend and would use the company again!!

I have driven by Designer's Mart and Lighting Showroom countless times, and had always intended to…read morestop by. Well, today, I finally did stop by, and was very impressed! I was greeted by a very friendly attendant who took the time to explain to me what the process is if I make a purchase, and need them to store lighting fixtures until I need them. They will hold them for up to 90 days! I walked around their entire showroom, and saw some of the most unique and beautiful light fixtures, including magnificent and brilliant chandeliers! Their pricing is reasonable, and in some instances, they have mark downs of up to 80% off the original pricing. We are about to start a renovation, so it's great to be able to order exactly what I need, and to support local businesses as well. We most definitely will be returning to place our order.

From the owner: Designer's Mart is a lighting company in El Paso, TX that specializes in security lighting & MSI…read moretile. Call (915) 778-9223 today!

We are renovating our forever home, and was told by my architect to go to Ferguson to gather…read moreinformation and specifications on my kitchen appliances. I was dismissed from the get go! I walked in and when I met with the lady I was supposed to meet with, she was rude, and did not help me at all. She could not wait to get me out of the store, and back to her desk! I could not believe it! I was one of two customers in the entire place. I left, very dissatisfied and disappointed, to say the least. Customer service does not exist whatsoever! It is not their first priority. I emailed them requesting a quote and specifications to the appliances I was interested in. However, I have YET TO THIS DAY to HEAR from them! It has been over one week today. Therefore, and as a result, the very next day, I went to their competitor, and received the best service imaginable. I now am going to be ordering and purchasing my new appliances from Builders Source Appliance Gallery. They took the time to listen, answer each question that I had, and printed, and emailed me the exact specifications for each appliance that I was interested in. They were straightforward, and did not make me feel like I had no idea what I was talking about.

Although they didn't have what we needed, they told us who would, called to verify the other…read morebusiness was open on a Saturday and printed up a map and directions. All without us asking. This is what great customer service is all about.

I have been here before and bought a refrigerator and a stove . The owner was very easy to work…read morewith and I feel he gave me a good deal.

These guys recondition and sell used appliances. I have bought a dryer and a refrigerator from…read morethem. They give a 90 day warranty on their appliances. I have had my dryer over a year and it works great. The refrigerator I bought conked out and needed some replacement parts. Sergio is as good as his word. He has been over twice to fix my fridge. Once to get it going until the part came in; once to put in a part in lieu of the one he ordered. When the part he ordered comes in, he will be back to install it to complete the job. Great service. I recommend this business to anyone who is looking for appliances and doesn't want to pay the big bucks for brand new ones. They are on the corner of Dyer & Fillmore.

Bought a set of washer and dryer, Great price and look almost new…read more staff was helpful and answered al my questions

If I could give zero stars I would we bought a washer here they told us it would be under warranty…read moreif anything went wrong with it we called them to let them know it wasn't spinning they came out to look at it and the man told us the belt was loose and the clock was messed up but that the owner wouldn't switch it out since it was close to the end of warranty but they would pick it up to fix it the next day when they didn't show up the next day we called and the owner said the worker told him nothing was wrong with it 3 days later the washer is still broken and doesn't seem like they are going to fix it please don't buy from this company you are better off spending a little more money and getting it from somewhere that is going to stand by their warranty and not lie about their conversations with you

A very knowledgable and professional technician arrived at the time scheduled and diagnosed the…read moreproblem with our LG washer. He promptly replaced the pump and checked the machine for leaks. The repair bill was itemized and the price was very reasonable.

Very friendly and punctual staff. I purchased a washer and dryer set and delivery and installation…read morehappened right on time the next day. Mr. Santos is very helpful and clearly cares about his clients. 90 day warranties and free deliveries/installations are definitely a plus! I couldn't recommend this business more.

We were browsing for a new sound system this past weekend. We finally found one that would suit our…read moreneeds. We found a customer service rep and asked her if she had any in stock. She happened to have one right by her station and turned to get it. While we were talking to her, she walked off to greet some friend and left us talking. eventually she returned and started ringing us up. When we declined the extended warranty she walked away and had a coworker finish a transaction. Is BB making money off extended warranties and consequently they pay their staff on how many they sell? I have to say, this was rather surprising and disappointing that she could not wait 2 minutes to greet her friend and finish the transaction. Do better, BB.

Worst Customer Experience I've Ever Had Completely…read moreUnreliable and Zero Accountability I had the single worst customer experience of my life with this company. I scheduled a TV delivery and installation and made my time limitations absolutely clear. They promised me a specific delivery and mounting window and guaranteed they would be there. They never showed up. No call. No update. No courtesy message. Nothing. The situation only got worse when I tried to get answers. I contacted customer service multiple times, and not a single representative could explain what happened or provide any real help. I requested a manager call me back and was told I would receive a call within two hours. It has now been over 24 hours, and I still haven't heard a word from anyone. This is not just poor service , it's unprofessional, disrespectful, and completely unreliable. When a company can't honor a scheduled appointment and can't bother to follow up with a customer who's trying to resolve their issue, it shows a total lack of accountability and basic customer care. I wasted my time, rearranged my day based on their promise, and received zero communication or support in return. I will not be using this company again, and I strongly advise others to think twice before trusting them with their time or money.

i don't even know what happened. This is the first time i've ever gotten horrible customer service…read morebefore i'm not too sure if who i spoke with was at a local shop or a call center but i called to ask questions and they constantly put me on hold with an attitude trust me i KNOW attitude im a young girl in her 20s I PROMISE IM NOT A KAREN LMFAO but all i had was a couple of questions that's it !my husband is deployed and it's been hard i've been moving to a new home to surprise my husband and have everything settled before he came back but this is outrageous im so sad tbh because that was just so mean like what the hell!! btw my questions still weren't answered

I cancelled my service with AW on 11/13/2023 and equipment was picked up on 11/17/23…read more Unfortunately, I paid for my service in advance and did not worry about the payment since I was told that I would receive a pro-rate refund for the remainder of Nov and all of December. I phoned several times for my refund from Oct 2023 - Jan 2024 and each time I was told something different, that the previous representative made a mistake and my refund was escalated. Additionally, I was told that accounting was emailed and that my refund would be back on the card on file within 7-10 business days. In December, after speaking with several reps and still no refund, I asked to speak with a supervisor and the representative refused to let me or create a ticket for me to speak with a supervisor. I finally filed the dispute with my bank only to hear from my bank that AW claimed there was no cancellation on file, although I had the email confirmation with my cancellation and the pickup date. To date, I am still attempting to get my refund but feel this is a tactic they use to keep customers money. Had I known that this place is as dishonest as they are, I would have never used their service. DO NOT USE APPLIANCE WAREHOUSE! I did not receive the same quality of service from them that they received from me in making my payments on time and in advance.