They are timely, thoroughly, and friendly. I have used them for years and have a great experience every time.

Due to the big ice storm we experienced, my AC/Heater is now knocking side to side. So I called the Pros...Travis & Renee Lucas from LCS Heating & Cooling in Indianapolis. I knew Renee would give me her honest opinion and sound advice. My heater is now set to Emergency Heat until it warms up. We formulated a plan of action, I called my warranty company, they came out and replaced a few parts and injected coolant and now I'm back up and running like new. I want to thank Renee and Travis for taking the time and troubleshooting MY issue with me. If you do nothing else today...put this number in your cell phone right now! LCS Heating and Air (317) 238-3961 read more

These guys did me right. the other companies (I had 3 total out there) advised to install a new system; other circumstances seemed to point to mis-guidance from the other service providers. I found these guys on yelp too. Thanks Travis et al. read more

What a great group! We had called another group first, but they only care about selling service plans, and things you don't need 3-4 days later! With a pregnant wife, this was not acceptable, so I checked around, including Yelp, and found LCS. I contacted Travis, and he gave me the typical cost of the repair, which was a range that at the top level was less than half of what we had been quoted from the other company. And, they could come out right away. The tech was very polite, and efficient despite some tough weather. At the end of the day the total cost to us was less than one third of that from the other guys! We now have a new first choice for our AC and Heating needs read more

This team of men were thorough & respectful of our home. They arrived on time & worked efficiently as a team. Thanks!

Showed up on time. Was professional. Explained everything they did before they did it and even answered peripheral questions. Made sure I was satisfied before leaving. Quotes were honest and transparent. read more

Great company and great people at LCS! Those guys in the orange truck told me I could wait for about a week (in January!) for a $900 replacement part or buy a new furnace. Nope. LCS fixed it for half the price in just a few hours. Gretchen was super helpful in scheduling the appointment and Mark was knowledgeable, friendly, and informative. He explained what was wrong, what he did to fix the problem, and what I could do to keep everything running smoothly. LCS earned a new and future customer today. I will highly recommend them to anyone needing heating and cooling service. read more

We came home last night to discover our AC was not working. We contacted LCS this morning and within 5 minutes we received a call back. 30 minutes later a tech was on site. Tyler was very professional, and explained everything clearly. He also followed current Covid protocols. We couldn't be happier with their prompt service. Thanks for saving our Sunday! read more

Love the personal service I receive from LCS. Honest, trustworthy and through. They are always there to help in any situation including last minute and emergency situations. read more

Excellent customer service. Prompt, thorough. Their entire staff is friendly & professional. Thrilled to have found this company!

I can't thank Travis enough. He did such a great job. Honest, on time, professional, and friendly. You couldn't ask for a better business to service or replace your heating and cooling system. They honestly and affordably got me back working properly, (while I was at work, they dealt with my wife which is as happy as i am) and I will be calling them again in the future. Beating the level of service my family received is impossible. Bravo! read more

Mark took care of me today. The furnace went out on Easter weekend, so I waited until Monday to have some one come look at it. I called at 0800, and my 0845 Mark was here to get the house heated again. He was friendly, explained the problem and the resolution. He even cleaned-up after himself, plus wearing the shoe covers was a nice touch. Calling-in to get things started was simple; I gave some basic information and was told it could take about an hour. I didn't even wait that long, which was nice. The total cost of repair was affordable, and the assessment fee itself was waived. Overall, I'd gladly recommend LCS. The next time I need something on the furnace looked at, I'll only need to call a single number. read more

We had a maintenance contract to maintain our heating/cooling. Spring of 2016 (it was late May or early June) they came and serviced the AC. Ended up with over a $300 bill as they replaced a couple of capacitors. Heat of August 2016 hits and the AC unit was dead. Wasn't expecting that. Ended up letting home warranty fix the AC unit as we only had to pay them a $100 deductible. read more

Best service and technicians out there! Honest and professional every time! We have them service our dual furnaces and air conditioners every year and have never had an issue since. They even started sending text messages prior to coming with the technicians picture so you know who will be coming to your door. read more

I just felt like an update was needed just to say reiterate how fantastic LCS is! My a/c decided to quit working the very evening that I was having guests over! After talking with Gretchen and letting her know that I'd like someone out the same evening if possible, she got the on-call technician to call me and come over after he finished his job in Carmel! He was there during my get-together, but it didn't matter. We were all just happy to have the a/c back on! It always happens at the worst times, doesn't it? Fortunately, it was an easy fix even though our unit is original to our house. I highly recommend being an ESP customer so that you save on service calls even after hours! Travis (the tech, not the owner) was super nice. I know how this season gets when you're in the HVAC industry (source: used to be in it) so I was so appreciative of their service and response! read more

What a great guy! Travis is probably the friendliest person I've encountered this year! He showed me the issues I was having with my furnace, how to fix it next time, and took care of the issues quickly. I will be a customer for life. read more

My A/C finally died and I started shopping for an HVAC company. LCS got rave reviews, gave me the best price, and followed through as promised. From beginning to end I received prompt service, professional advice, and everyone was friendly and helpful. Travis Ross and Andrew did a great job on the install and walked me through everyrhing and answered all of my questions. I will definitely be using LCS for all my future HVAC needs. Thanks guys! read more

I've used the services of LCS for 3+ years and wouldn't dream of using another HVAC company! I know with out a doubt that this company oozes integrity and I completely trust them! I use their maintenance service and they take great care of my heating and cooling unit. Their techs are very friendly, wear booties to protect my floors, tell me exactly what they're doing and are always on time. It can be hard to find great service techs but look no further than LCS to take great care of your HVAC unit. Thank you! read more

We called LCS after being told by two other companies (including the #1 ranked HVAC company on Indy A-List) that our entire unit needed to be replaced and was going to cost around $6,000. Travis came out a few days after we contacted them and quickly came to the conclusion that our breaker needed replaced. He had our A/C and heat up and running within the hour! It was so refreshing to have an honest company give you their best effort and not take advantage of you. We've already decided we are calling LCS for all future maintenance. Thank you Travis!! read more

We have hired LCS Heating and Cooling on a number of occasions, mostly for small jobs, and they have always exceeded our expectations. It reduces a great deal of anxiety when you feel that you can trust a company in this field of business. They have never found any surprise problems, never charged us more than the original quote and have been consistently reliable. I would hire them again in a heartbeat. read more

Travis and his crew are simply awesome. LCS goes above and beyond every time we have needed them. Our AC went out on 100+ degree day with a 9 month-old in the house. We called LCS at 8:30am and AC was back on by 3:30. Call them today and get on their maintenance program. They have been fair, honest and responsive... a rare find. read more

Restaurant Kitchen HVAC went out on a Monday. LCS provided a couple of options and we went with an entire system upgrade; furnace, AC and increased duct work. Travis and his team arrived at 4:30am on Friday and we had cold air flowing in the kitchen by 2pm. Unbelievable service! They came in ahead of schedule and under quote. Who does that? Thank you Travis to you and your guys. Safe to say my kitchen staff thank you too, nice and cool back there now! If I could give 6 stars I would! Thanks again! read more

LCS does a great job! They are very thorough, trustworthy and the nicest people work there. We use them for our business and home and wouldn't use anyone else! read more

Fantastic service, where do I start. First they don't charge a consultation fee. I paid 2 other companies to come out and not figure out the issue with my heating. My unit is old and I know I needed another one, their pricing was $2000 less than the other 2 companies. They have 2 hour windows of service times, instead of the 4 hours others companies have. The technicians and consultant were very knowledgeable, nice, trustworthy, and respectful. They replaced my entire unit. The job I was told would take 4-5 hours took 2.5. They came in and got to work while being friendly. After they finished they wiped everything they touched inside of my home down with cleaning wipes. COVID safety for the customer and themselves. The unit is currently running beautifully. Before service, they text me a reminder and then when the technician was on the way they texted again with a bio of him and his picture. Another A+ for safety. The added protection of having the picture of who they were sending was wonderful. Lastly, they figured the problem that I was having was not with my blower, but a simple fix of using distilled water in my house humidifier instead of tap water. It was clogging my air filter. Everyone else told me it was my blower and it needed replaced. The fact that they were honest and not out for the buck, increased my trust level. Thank you LCS read more

LCS Heating & Cooling is a service company to admire. They truly place the needs of their customers first. The level of professionalism and integrity displayed by Renee, Travis, and everyone else at LCS cannot be matched. If you give LCS a chance to fulfill your HVAC needs, I am confident that you will be here posting a review for them too, because they will exceed your expectations. read more

Wonderful customer service! We have used them for several years. It is so nice to not have to worry about who you are going to call if your heating or cooling goes out. Owners Renee and Travis Lucus are a family owned business that truly cares about their clients. You receive quality with the honesty and integrity you deserve. read more

LCS replaced my furnace today and it may have taken longer than predicted but very happy. Ryan,Dylan very professional and clean. Thanks to Travis too. Very satisfied and would recommend LCS for HVAC read more

LCS came to save the day! Our Furnace broke right in the first snow of the season when the temperature dropped like crazy, needless to say we were all freezing inside the house! We called 2 companies before calling LSC, the first one said all we needed was a cleaning, so they went ahead and charged me for a very expensive cleaning I must say, and nothing... the furnace would still shut off after 5 minutes running. So then, their technician suggested that "maybe" the problem was the control board, obviously they wanted to charge us a lot more $$$ to replace it, but their "maybe" totally threw me off! Frustrated and still cold I called the second company, they came over as soon as they could and worked hard, First they thought it was the thermostat, but 4 days later, several new parts replaced & money spent, still NO heath and No clue of what the problem was! My husband and I decided it was time to call a third company if he had too, so I started the search on line and read every. Single. review. from every company in town! If I only had the clarity to do that before I even called the First one... I'd have saved a lot of money and avoid so much cold and stress. Well I guess third time is a charm, after reading all the great reviews I knew there was no way to go wrong with a company with so much experience... and we were so right! Unfortunately they couldn't get someone at my house in the same day, busy time of the year and we understood, but they still called several times to check on us and let us know that in case of any opening they would try to get someone with us ASAP, and they did, but my husband and I were at work an unable to leave since we had taken already so many time off for the other companies. When Mark came over for our appointment next day, he figured out the problem in less than 10 minutes, he was extremely professional, explained us the problem and gave us the estimate which was a lot less than all the money we had already spent between the last 2 companies! It was such a relief since the second company said we would probably have to replace the entire furnace! He didn't have the part to replace it right away but he managed to drive cross town to get the part and in between a very busy schedule come back in the same day to replace it! He was so confident and we could tell he really knew what He was doing, unlike the competition. He fixed the furnace so fast and the heat was back on that day, we couldn't be any happier, we also learned our lesson, at least now we know who to call and we have a company we can trust! Outstanding job and customer service, Thank you so very much !!! read more

Great service! We've been using LCS for over 8 years. We've bought the twice a year HVAC maintenance plan every year and have used LCS for other HVAC repairs as needed. I highly recommend LCS Heating and Cooling. read more

I can't say enough great things about these guys! Travis & Igor have been nothing but amazing! They always give you options of things that could be wrong before they even come out. Sometimes its something as silly as changing a filter. They don't rip you off like most companies and are so quick with fixing a repair. I am a customer for life. These guys are the BEST around! read more

5 day vacation in super hot FL... Arrived home to a house tipping 85 degrees. LCS tech, Mark, came right over and made us feel like we were his #1 priority of the evening (and it was after hours!). Super knowledgeable, fast, and explained the issue really well. Thanks, Mark @ LCS!! read more

WOW. Called this morning, the owner of LCS got back to me immediately, asked a few questions. Had someone out the same day without paying emergency rates! Mark was great - efficient, knew his stuff. Furnace is working great and all it was was a service call. I signed up for annual maintenance and now i can relax about cranking up the a/c this spring. They are great!! read more

I just recently gave LCS a try and their service was fantastic! They were on time, pleasant and reasonably priced. Would highly recommend using them in the future versus another service in Indy. read more

Highly recommend LCS. Their service personnel, from the office staff to the technicians are the best. They are knowledgeable, friendly and never try to sell you something you don't need. read more

This was my second time using LCS Heating & Cooling. I originally decided to use them a few years back when my heat when out in my house. Unfortunately I did not know anyone in the area so I researched numerous local HVAC Companies and was constantly impressed with the positive reviews of LCS. I am sure glad I went with them. The first time around I had a very small fix and they were able to get the job done quickly and efficiently! A few weeks ago my entire heating and cooling unit went out. I had been referred by a friend to another local HVAC company so I decided to give them a try as they had raving reviews. Long story short, the other company came out and was not able to work on my house due to the height of my roof. The owner did not feel the job was worth his time and risk involved. I was disappointed to say the least. I called LCS and was treated like family. They came out instantly and assessed my situation and gave me 4 viable options. I worked with the owner and a few of his employees. Everyone at LCS is top notch. I had 2 other HVAC companies quote the job before going with LCS and neither of them could touch the price. The installation and time they spent doing the job right was unbelievable. I would highly recommend using LCS to any friend or family member. What separates LCS is they have fair pricing and treat you like a priority. The owner not only worked on part of my job, but came back after and reviewed everything with me. They take the time and do things the right way. read more

Going on a friend's recommendation, we called LCS earlier this summer when our our air conditioner wasn't working. I was dreading the visit because we just bought our home and inherited a furnace and air conditioner that are over 10 years old. Previous visits for furnace inspections from two big-name Indianapolis heating and cooling companies left me feeling swindled and not very trusting. Once Travis from LCS arrived at the house, though, I knew I would have nothing to worry about. He's a very friendly and straightforward guy, who would rather fix your HVAC problem and keep you as a longterm customer than persuade you spend a few thousand more dollars on a new heating or cooling apparatus. Travis inspected the whole HVAC system carefully and found that the problem lie in a bad wiring job on thermostat done by the original installer. He fixed this and we had cool air again in our house. On top of that, I was only charged the standard $79.95 housecall rate, when I thought I would be out a couple thousand dollars in the end. LCS did us a good service, and they will be our heating and cooling contractor from now on. Another first time homeowner lesson learned: stick with the small businesses thy friends recommendeth and leaneth not on thine own understanding. read more

Called to get a quote and received an overwhelming amount of information from Luke (overwhelming in a good way). The guy really knows his stuff without even looking or doing an in-home site check. He was not pushy and welcomed me to call back with any additional questions. Still deciding on where to get my furnace replaced, but this may very well be the place because of Lukes service! read more

I should start off by saying how polite and friendly everyone was that I spoke with. From the young lady I spoke to with their after hours answering service to the on-call guy as well as the technician that came out to our house, they were all very nice and very helpful. That being said, I am not pleased at all with the actual service. I was told by the technician that one of the parts he needed to fix our furnace would not be available until the following Monday (this was on a Thursday). He also quoted us a price of nearly $750. Not wanting to go four days without heat, I did some research of my own and found both parts for under $200 and fixed the furnace myself. I also found that one of the parts that the technician insisted on replacing did not actually need to be replaced. I am not sure what kind of mark-up percentage this company uses but the $500+ extra they wanted to charge me was kind of ridiculous. it was clearly an attempt to take advantage of an unsuspecting customer, which is very bad practice. read more

We started shopping for HVAC companies when we need to replace the Furnace and AC in our home. We have an older home that we later learned would create some issues if we wanted to upgrade to a high efficient furnace. Travis did a great job explaining what we could and couldn't do when he came out to give us an estimate. Because he installed furnaces at one point in his career, he was much more knowledgeable than the other two companies that just sent salesman out. The installers did a great job, were efficient and timely, and cleaned up after themselves. The office staff were wonderful to work with and helped make sure we took advantage of all the rebates that we were eligible for. LCS is a great company! read more

Another great experience with this company: Furnace appeared to be leaking water onto the water heater when we ran the air conditioner. I knew it had something to do with the condensation from the AC unit either leaking or backing up, but didn't want to attempt to troubleshoot it myself and end up somehow making things worse. Research on the internet led me to believe the condensate tray was probably cracked. LCS came out and noticed that the plastic PVC pipe that drains down into a floor drain in the utility closet must have gotten bumped out of place when I was vacuuming or mopping in there, and so the bottom of the pipe was flush with the metal part of the drain grate rather than draining into any of the holes. . . and in addition, the pipe was partially clogged anyway. . . so the water was backing up and overflowing out of the top. They moved the pipe back into the correct position, added an elbow connector piece to make it easier to unclog in the future, and also cut off about a 1/2 inch from the bottom of the pipe and unclogged the pipe. We felt somewhat stupid, since this was something we could have done ourselves, but all we were charged for was the service call, and it was nice having the peace of mind of knowing it got fixed correctly by a professional. read more