Great customer service when looking for a replacement shade…read more There lady looked up the item and the part number and had to do a special order. we will return

Highly recommend this store for their lighting expertise and excellent service. I have two table…read morelamps with dimmable sockets that were built for incandescent lightbulbs; but since you can't buy those anymore, I wanted to see if it was possible to convert them for dimmable LED bulbs by simply replacing the sockets. No place I called could give me a straight answer, but one of them recommended I reach out to Modern Lighting. They actually trialled my question on a lamp they had in house, so that I didn't have to drive to them until there was reasonable certainty they could do what I needed. They quoted me a price, and I went in the next day. Not only did they get the job done, it ended up costing less than their estimate. Very grateful to Jeff and the rest of the team that, in this day where there are few specialty experts anymore, they still exist and were super nice to boot!

The team was super and friendly. I bought a ceiling fan got in and out, no wait, no lines. Carlo…read morewas super helpful and knowledgeable. He was professional and courteous. I thought he was the store manager. Quality and services are hard to find and Lamps Plus has my trust. Thank you Carlo!

The Sales Team at this location (Pasadena? CA) could be a little more helpful. I walked around and…read morewas never greeted until I went up to them & there were 2 people working. I was told by each to go online to shop. I wanted personal assistance and that was the reason for my visit. Everything I wanted they didn't have until I went to my car & located the item on photo search and showed it to them in the store.

I placed an online order via their lbclightingpro.com website. I chose them despite being more…read moreexpensive than other online stores, because their website showed that the product was "in stock" (in fact it still shows this) and I didn't want to wait a long time to receive the items. Of the two products I ordered on 9/26, one didn't ship until 10/4 and didn't arrive until 10/10. The other product, as of 10/23, still hasn't even shipped. I wrote an email to inquire about it, and apparently the items in my order were processed "for drop ship direct from manufacturer" and the remaining item hasn't even been manufactured yet. If I'd known it was just going to be direct from manufacturer, I'd have gone to any of the dozens of other websites offering the same thing for lower cost and with free shipping. On the positive side, at least I've received part of my order so it isn't like they've just disappeared with my money, and customer service responded on the next business day so that's nice. I'm just super frustrated that I won't receive my items within the needed timeframe despite explicitly picking a more expensive store with the items "in stock".

Great selection, super friendly service. Good design ideas and very accommodating. Lots of…read moreparking in the rear - definitely recommend checking it out.

I don't typically write reviews, but the exceptional service I've received at the Ferguson Plumbing…read moreShowroom in Pasadena deserves recognition. Working with David Laycock has been a total game-changer for my professional projects. Having collaborated with him on numerous occasions, I am consistently impressed by his deep product knowledge and his mastery of the customer service side of the brands he represents. He handles every detail for my clients with the utmost professionalism and efficiency. David represents Ferguson perfectly, and I plan to continue being a client as long as he is there. Five stars from both me and my clients!

The staff, including those at the front desk, were friendly and helpful. Andy was especially…read moreknowledgeable, patient, experienced, and generous with his time. Jesse was accommodating as well on another visit. If you want to avoid a long wait before being shown around, I recommend booking an appointment in advance. The store has an extensive inventory, although the showroom isn't large enough to display a significant portion of it. It appears to cater primarily to a higher-end clientele, with many visitors being interior designers rather than homeowners. As expected, prices tend to be on the higher side. If you know the manufacturer's stock number, you may be able to find some of the same items through online retailers such as Wayfair. However, for large purchases like bathtubs, it's worth considering the delivery experience. Ordering elsewhere may carry a greater risk of delays, logistics issues, or the absence of white-glove delivery services.

Provided a competitive quote for a Tesla ev wall charger installation. Came promptly and did the…read morejob quickly and professionally.

Had one outdoor outlet upgraded to gfci compliant and another installed. Wenbo was professional…read moreand did a great job!

We recently hired Final Touch Custom Ceilings for a detailed renovation project, and the experience…read morewas exceptional from start to finish. They took the time to truly listen to our needs, asked thoughtful questions and brought precise and clean craftsmanship with a deep expertise. What really set them apart was the insight they brought to the project. They offered smart recommendations we hadn't considered, helping us make decisions that elevated the final result without ever feeling pressured. Throughout the process they were flexible with the scheduling and communication was smooth, respectful, and proactive. The finished ceiling exceeded our expectations and completely transformed the space. If you're looking for a contractor who combines skill, professionalism, value, and genuine care for your vision, Bill at Final Touch is highly recommended.

Very responsive to estimate process and very communicative. My mother hired them to remove…read moreacoustic and re-texture drywall. Very clean and neat and done quickly. Highly recommend them.

Johnny Liu is the one who own this store, & his wife is the one that helps to run it. I believe…read morethey're open only on the weekends though. Call the store ahead of time before you head over just to make sure someone is there. My family has hired Johnny to install many light fixtures in homes that my mom has fixed up, and he has always done a marvelous job. He'll tell you what he thinks fits best to the style of your home, and he's not afraid to voice his opinion.

We worked with Jack for our event draping and absolutely loved the color choice (sand) that we…read morepicked! We shared a Pinterest photo for inspiration, and he delivered exactly what we had in mind. As we got to know him more, we learned that he also offers a wide range of event services including lighting (like chandeliers), as well as select design of tables and chairs. Based on our great experience, I'd definitely go back to Jack for our next big event!

To summarize my experience with TMMPRO: JACK IS THE BEST!!!…read more He's super knowledgeable and responsive, and makes everything seamless, fun, and beautiful. Jack really takes the time to understand what you need (with great value!), and his professionalism gives everyone, both clients and vendors, complete peace of mind. From lighting, DJ to dance floor to chair/table rentals, they do it all! His team handled all the technical details with ease. Jack is not only an expert at what he does, but also genuinely kind and a pleasure to work with. You just can't go wrong with him! If you're looking to create an event that people can't stop talking about, BETTER CALL JACK! I can't recommend TMMPRO enough!