Great service but we moved out and can't use their services anymore. Great value for the moneyread more

The girls broke fixtures off on shower. On top of that they left in a hurry and never said…read moreanything??

Amazing service! Team did great and was very kind and worked well through the whole process, easy…read moreto get in touch with through yelp and great quality cleaning (I got a move out so deep cleaning through the whole house) when they got to the home!

Adriana, did an awsome job cleaning my house. My house smells so good and I want her to come back…read morenext month to clean my house! Robert V.

We used One Step Cleaning for a bit until they abruptly told us they could no longer clean for us…read morebecause we had cats. I think overall, the cleanings were mostly good, but it felt like there was always something and at some level I didn't really trust the owner Emma. The first time my apartment was cleaned, a lady showed up with what appeared to be two children who should have been in school. I didn't think much of it at first, but it later became apparent to me that the lady cleaning always brought at least one child with her. None of the children spoke English and the situation made me a little uncomfortable. At some point it came up in conversation and Emma insisted to me that this child was actually an employee and was there to clean my unit. She said she has a hard time finding a job because most employers do not believe she is 18, but that she was. Since she looked and acted like a child, this just strained credulity . . . When I first booked, I asked if she could just skip a large guest bathroom/bedroom and bill us for a two bedroom apartment instead of a three bedroom. I was told this was impossible because of her system and she had no choice but to charge me the higher rate. At some point it came up again that I was paying to have rooms cleaned that I didn't want cleaned and she told me if I paid her via Venmo rather than credit card she would continue cleaning all of the rooms, but at a lower price. I said this was fine, but then they stopped cleaning the extra rooms and told me this was what we agreed to. Fine, but it definitely wasn't what we agreed to. Finally, Emma told me rather abruptly that she could no longer clean my apartment. There was a story that involved someone hurting their back, someone else going to Mexico, and Emma being allergic to cats. It didn't really feel that believable and I can think of other reasons why she would do this, but in the end it felt like an 'ok' resolution since at some level I didn't trust her anymore because of all the stories she told me.

Best cleaners EVER! Emma and her team are professional, punctual, polite and take pride in their…read morework. I trust them with my home, my "treasures" and my pet. They use "clean" and organic supplies which they provide. They have cleaned my home for over 3 years now, and I have never had anything but a positive experience every time they come. Emma is smart and kind and will commit to finding the exact service that works best for you and your home. I highly recommend One Step Clean!

Easy to schedule, great rates and solid work. Everyone was really friendly and came on time.read more

Great speedy service. Was able to accommodate a next day cleaning last minute…read more Cleaned up for us after we had a party. Would recommend.

I will give 2 stars just because the texts were nice from whoever I was dealing with…read more Unfortunately, I can't speak to the quality of the work, but the communication was woefully inadequate. Additionally, my appointment was missed and, by the time they finally responded about rescheduling, I had contracted with someone else (with a much lower quote).

Excellent experience! I needed my apartment cleaned on very short notice. Hacienda Service Team was…read morethere for me and did a great job at a great price. I'm so grateful! I'll definitely use their services again, and will request the same cleaner. She was professional, thorough, thoughtful, helpful and so friendly.

Great crew, very nice professionals. Came Out and cleaned…read moreup after some renovations. House was like new.

House needed a heavy duty cleaning after flooring in the whole house was redone and dust and dirt…read morewas everywhere. Reached out for quotes through Yelp and got @6. This was Friday late afternoon for a Tuesday cleaning. This was not the most competitive quote but given the scope we thought it would likely be done correctly based on the quote we were given. The staff was great to deal with in person and on the phone. The workers showed up and provided their own supplies and equipment. All surfaces needed to be wiped down, including blinds, fixtures, baseboards and floors vacuumed and washed. Also requested inside windows and bathrooms cleaned. Wow! Great job!!! Looked fabulous and didn't have that overpowering chemical smell that certain products leave. Clearly respected the surfaces in our home. Booking regular cleanings going forward! Thank you Kyle!! Highly recommend

Fabulous Find!! I needed a pre-move in clean.... Ina and Justina rocked it! Some areas required…read moremore attention than expected, and they left the entire house as if their own family would be living there. Price was excellent, and despite the distance being further than anticipated, they honored the quote. They arrived promptly on time. Cleaned furiously, including wiping down walls, scrubbing grout areas and even left an air freshener on the kitchen island! I cannot recommend them highly enough, and will be happy to have them back!!

Highly recommend, Inna. Her team did a great job, and we will be using them moving forward.read more

The response time to questions through Yelp was very fast. Communication with pre-cleaning…read morereminders and the-day-of when the cleaners would arrive was appreciated. Price was competitive and reasonable for the move-out cleaning. I chose them as they were very detailed from the beginning with what was included in the price. No need for a lot of back and forth. We had a 2000 sq ft home, it took 5 hours to clean with 3 cleaners. The house never looked so clean! Highly recommend!

Absolutely HORRIFIC cleaning job. I've never seen such a lack of caring for people doing their job…read more They had one job. To clean a house with no furniture in it. They didn't do the windowsills. They left a lot of baseboards untouched. The didn't clean the backsplash lips on the bathroom counters. They didn't clean the shelves in the closets. They didn't clean the tile around the outside of the shower. The best part was that I was told the oven couldn't get cleaner because the food had been on it for too long. My home was built at the end of 2023 and was lived in for only one year and the left vacant for one year. There is no way this oven cannot be cleaned and now I will have to do it myself once I move into the house, after I finish packing and moving. I understand maybe accidentally overlooking one or two things. But this was beyond ridiculous. I shouldn't have to babysit people to do their jobs correctly. I will never use this company again and I highly recommend finding someone else to clean your home if you want the job done properly and professionally.

I've worked with Jackie for 6 months now, and each cleaning has been 10/10. I find myself to be a…read moredetail oriented cleaner, and Jackie takes it a step further. I've had friends & family comment on how clean the home feels, all thanks to Jackie's incredible service.

Jackie is very thorough & trustworthy! She is punctual, respectful & very conscientious. I also…read morelike that she doesn't use a lot of chemicals - the house doesn't have a chemically smell after she leaves, but it is definitely clean. Her vacuum is amazing - makes it look like the carpets have just been cleaned. She's also great with my dog! Would definitely recommend her services!