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    Lay It Straight

    2.9 (15 reviews)
    Closed 9:00 am - 7:00 pm

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    4 years ago

    This location is now closed .... Thank goodness as they were appalling to deal with , I'm not surprised they are gone.

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    7 years ago

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    Cincinnati Kitchens - New Backsplash

    Cincinnati Kitchens

    (6 reviews)

    My Mr. and I were looking for a company to add just a backsplash in our kitchen. Called around and…read moreno one was interested in doing the job or they were too high. Most only do fully renovated kitchens. We scored tickets to the Cincinnati home remodeling expo in Sharonville. We spotted Cincinnati Kitchens and a someone was able to help us right away. Darin was our representative. He was very friendly and to the point/honest. The same week he was at our home giving us an estimate. The following week, we were at the office to pick out our tile. He was able and pick out the perfect tile for our kitchen. We picked the color dove grey of the Cento per Cento Series. Italian tile that needed to be special ordered. It took a little over a month but worth the wait. Darin was great with communication and following up with us. When the tiles came in, we scheduled and it took two days to complete. It was worth the wait! I'm in love with the backsplash. It glossy tiles pops! I would definitely use them again if I needed anything done in the kitchen. Reasonably priced.

    My lady and I were looking for a company to do a backsplash for our kitchen. Luckily, we found this…read moreone while at a Cincinnati Home Remodeling Expo. We're definitely glad we found them because they did an amazing job and were well worth the price. Other companies would only remodel the entire kitchen, but we didn't want that much work, just a backsplash, and Cincinnati Kitchens was the only one willing to do just that. Darin, the representative we worked with, was super helpful and friendly. Within a week of meeting him at the expo, we met at the company's location to pick out our tile and grout. They had an absolute plethora of options to choose from. After much perusing, we chose dove grey tile and grout, which even Darin said would look great with the colors in our kitchen. It took a couple months to acquire the tile, since it was being imported from Italy, but Darin made sure we knew before we committed to it, and kept us informed every step of the way. He only asked for 50% of the job cost up front, the other 50% after the job was done, and the total cost was $3,000. The guy who came to install it was definitely skilled at what he does. It took two days to complete; one day to put up the tile, and one day to do the grout, and the finished job looked nothing short of perfect. It was everything we hoped for and more. Cincinnati Kitchens was definitely a great find for my lady and I. We were completely satisfied with the entire experience, from beginning to end, so we adamantly recommend them for their work.

    ProSource of Cincinnati

    ProSource of Cincinnati

    (1 review)

    After making the difficult and expensive decision to remodel our master bath, my wife and I were…read moredirected to ProSource Cincinnati for cabinets, granite and tile. The following details the numerous issues we experienced in our dealings with ProSource. Granite - Denice, the cabinet designer, assisted us with selection and design of the cabinets on our second visit to the company. We selected Diamond cabinets made of Cherry w/ an Expresso finish and were provided a computer illustration of the cabinet/granite design (front view) on an 8X11 paper - we were not able to view an actual model of our cabinet choice. Our vanity cabinet is 8 feet long (to give an idea of the scale of the picture) and there was no discussion of the location of the sink bowl relative to the vanity doors and this detail was difficult to see in the computer image. We were not asked where we preferred the bowl placement and we just assumed that the bowls would have been centered on the doors. This was not the case, when the granite arrived, the bowls were centered in the cabinet box; the sinks looked totally out of alignment. We replaced the granite on our own so that the sink bowls could be aligned with the cabinet doors. The new granite, un/reinstall of the faucets cost us more than $2,000.00 (on top of the total remodel cost!). Prior to retiring, I managed a company that sold Vanities...of the thousands sold from that company NO vanity ever shipped with the bowl centered on anything other than the vertical cabinet doors. Accent Tile - The accent tile that was selected was delivered incorrect. ProSource blamed this on one of the Employees who assisted us (who is no longer there). Obviously, I don't know whose error it was and don't care. Cabinets - We selected Diamond cabinets made of Cherry w/ an Expresso finish. Our high-end cabinets were delivered by a contracted delivery service consisting of one person to off-load several large cabinets and parts. The cabinets were damaged and parts of the order were delivered to someone else many miles away. The Diamond cabinets are another review as their quality for a high-end cabinet is dubious, at best. Diamond & ProSource agreed to replace several doors and drawer fronts. We are still waiting on replacement. Given what we have been told thus far, it seems that the replacements have not been ordered as promised. ProSource & Diamond have been paid and I don't really have much recourse aside from this review. I can't recommend them as a supplier as literally every aspect of what they were contracted for had an issue. No one will take ownership of the problems with our purchase. Next time I 'll save the money and just buy from Wayfair.

    From the owner: ProSource of Cincinnati is a home improvement store for contractors, builders, installers,…read moredesigners, and their homeowner clients looking to complete a flooring, kitchen, or bath remodeling project. Housing everything needed in one location, ProSource offers the best products and materials, including carpet, hardwood, cabinets, countertops, and much more. We'll help you stay within your home improvement budget with low wholesale pricing, while our digital project management tools provide you with 24/7 support. Plus, you'll have a dedicated account manager to provide personalized service from start to finish. Browse our extensive product catalog, explore inspiring project ideas, and locate your local showroom on our website today.

    Builtmore Home Improvement - Builtmore is a Wellborn Authorized Dealer.

    Builtmore Home Improvement

    (5 reviews)

    Buyer Beware: Our experience with David Myers at Builtmore Home Improvement is very concerning and…read morewe want to share our story. We visited Builtmore on May 7th looking for the remnant piece of granite that could cover a 1/2 bath vanity top and a full bath vanity. We found a perfect match and scheduled Monday May 9th for David to come and take measurements. This was the beginning of a pretty disappointing customer experience as he missed this date along with the two installation dates that were planned. Dave came to take measurements on May 10th and took our 1/2 bath vanity along with the old granite and a check for $1.200. David scheduled the first installation date for May 20th and did not show up as planned so we had to call for a status update. David informed us the granite broke and needed to be-ordered so we went to the showroom the next day and found the slab we selected in the same place as it was a week earlier with the our name and also the name of Ivy HIlls.. The second installation date of May 27th was scheduled for 9am and when no one arrived we called at 10am to check on status and was told that it needed to move to Noon since the cutting was not completed. Noon came and went with no contact from Builtmore. I went back to the show room and was informed we were not scheduled for installation at all. It appears this was a side job for David and not associated with their normal procedures. We are fortunate that we got our money back along with our property however I am now without the granite I wanted and time wasted. This demonstrates that this company and it's employees are not trustworthy.

    Buyer Beware...If you have an issue with the counter tops they will not call you back or show up…read morefor appointments. They set up 2 appointments to look at a crack in the corner of the counter top and did not show for either and now will not take our phone calls. They also cut the breakfast bar too short and never returned to replace the counter top. Search elsewhere for your product!!!

    Lay It Straight - cabinetry - Updated May 2026

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