They installed a cracked counter top. I am finished waiting for you to make it right. I will…read morecontact an attorney.

Second job completed. New luxury vinyl floors with carpet in my family room and stairs. Turned out…read morebeautiful. I changed my mind on a few bits and the guys were very patient with me.

Not sure how their work is, but they came out and looked at my project and it's been a month and no…read moreprice. I've made several calls and the salesman is always out and never returns my calls.

Schutte Stair did an amazing job replacing our white wooden balusters with stylish wrought-iron!…read more The owner came out to measure and discuss our project. He and Nancy had great design/patterning suggestions! I was worried because we had 124 balusters, wanted to keep the stained handrail while having a new filet installed that would match. They exceeded our expectations! The installers, Mike and Ben, did an excellent job and even took care of filling and staining a few screw holes left from where an old baluster had been drilled into a baseboard. We are very particular and we highly recommend Schutte Stair Co.

My family member is living a nightmare because of Quincey Barrett. They paid $25,000 to have the…read moredoors in their entire home replaced. Instead of finishing the job, Quincey Barrett ripped out the old doors, left the home in shambles, and vanished with the money. The house is now in a far worse state than when it started--it is unsecured, unfinished, and $25,000 has been stolen. This is not a "bad contractor" experience; this is professional fraud and property abandonment. URGENT CALL TO ACTION: If you have also been a victim of Quincey Barrett, do not wait. Go to your local police station and file a report for construction fraud and theft by deception. We are working with the authorities to ensure there is a paper trail for this criminal behavior. You should also report them to the State Licensing Board immediately. Save your family the trauma and the money--stay as far away from Quincey Barrett as possible.

NOTE: ALL OF THE FOLLOWING IS DOCUMENTED through text…read moremessages, phone calls, photographs, home inspections, signed contracts, and additional records. Recent reviews accurately reflect the fraudulent conduct of CPR. The company, owned and operated by Quincy Barrett (CEO) and Brandy Barrett (CFO), misrepresents services and caused us and other clients to lose thousands of dollars. CPR engages in repeated deception, creating a pattern of inconsistent and false statements. Communication is routinely delayed or nonexistent. Quincy Barrett goes silent for days and weeks at a time when updates are requested regarding the contracted project. Signed contracts are breached, and "lifetime warranties" become void when Quincy Barrett fails to meet contractual obligations. Quincy leaves before projects are completed or even begun. The project that was said would take two weeks to be completed did not even begin until 5 months later. The funniest yet is that the project remains unfinished one year and one day after the contract was signed on 12/12/24. CPR provides proof of current insurance coverage and then knowingly cancels the policy prior to the start of the project. When asked about insurance coverage for multiple property damages and a homeowner's bodily injury caused by materials left in the yard, CPR provided evasive responses and no resolution. The homeowner is instructed to cover the damages out of pocket with the promise of reimbursement, RIGHT... Documented damages include the central AC unit, windows and screens, security cameras, all landscape lighting, and most of the landscaping. Quincy Barrett pressures homeowners to authorize loan disbursements using false statements. When contacted by the loan company, he falsely stated that only one piece of siding remained to be installed for completion. CPR abandons a gutter, roofing, and siding project in an unfinished and unsafe condition, compromising the integrity of the home. The most documented deficiencies include gutters installed incorrectly, large sections of siding not installed, siding was installed on half of the porch ceiling instead of soffit, missing water barriers on exposed areas, no insulation in open sections of the home, an unfinished roof, multiple electrical outlets left exposed to the elements, and open gaps in the siding that have allowed vermin enter a previously sealed home now. Due to Quincy Barrett's failure to properly oversee the project in his role as project manager, custom window framing was not installed and may not have even been ordered. Security camera footage showed Quincy Barrett personally managing approximately one hour of the exterior project, which consisted primarily of walking the property and unloading supplies. A refund for the nonexistent custom window framing was eventually issued. However, CPR initially failed to provide the refund due to insufficient funds from the company account. Quincy Barrett claims the account was impacted by fraud. The refund was ultimately issued only after a cashier's check was demanded. Following the submission of the first review, and only review until today, 12/13/25, a 2:00 AM text message was received containing a screenshot of the review and a threatening message. The nature of the threat, whether physical or legal, is unclear. A request for clarification received no response. Responses provided by CPR now will consistently satisfy their claims, regardless of factual documentation. The conduct of Quincy and Brandy Barrett demonstrates a pattern of misrepresentation, nonperformance, and intimidation.

I used this company to install our countertops in our basement when it was under the previous…read moreownership and I have nothing but positive things to say about the company they USED TO BE. HOWEVER, I reached out and found they were under new ownership but that the old owner was still involved in the business so I asked for a job to be completed for our kitchen and bathrooms. The kitchen countertops have shown tons of scratches when it was supposed to be super durable. The bathroom has discoloration from heat products on the countertops which again, wasn't supposed to be an issue. I reach out to the owner and he comes out to my house to see the scratched surfaces, and he is baffled! Acts like this never happens and says they've been very busy but he would get me on the books to have someone come out to "buff it out" and repair it. That was FEBRUARY. I'm still trying to get ahold of Ken and he will not return my calls/texts/voicemails.

Very good customer service, honest and trustworthy. Professional work done at a reasonable price…read more You won't be disappointed. I highly recommend and refer A&B Granicrete.

In mid-July 2024, we met with Chris Hollon (owner) regarding a deck and patio replacement, two…read moreoutdoor fireplaces, and a roof over part of the deck. He quoted a price lower than competitors and claimed the job could be done by Halloween. I work in construction and know this was unrealistic since we hadn't signed a contract or picked out materials yet. On August 7, we signed the contract and paid a 1/3 deposit, with 4 equal payments to follow. Shortly after, we met on-site again. Chris dismissed the Halloween timeline (his own estimate) but said crews would be available and it could be done by Thanksgiving. By September, we selected stone, composite, and rail types and sent them to Chris. Work didn't begin until early October, after repeated, unanswered calls to Chris and Todd Payne (general manager). The patio was poured around October 21. In November, no work occurred. Chris and Todd blamed a truss plant fire and LVL beam shortages. Todd repeatedly asked me about the composite color--despite it already being sent. Framing started the first week of December. On day one, Todd called to ask if I was home to give the framer engineered drawings--not something I should need to handle. During framing, Chris contacted me more than ever--not about progress, but to upsell a new roof with a "family discount." I declined. Right before the holidays, Chris asked for the second payment early and promised major progress while we were out of town. We declined since less than half the phase was complete. While away, he walked back his claim. When we returned, the only new work was the shingled deck roof. A dump trailer had been left in our driveway the entire time. When I asked for it to be removed, Todd said it had a flat tire and asked me to inflate it, which I did just to get rid of it. January and February saw minimal progress. Fireplaces and rough electrical were completed late January. Weather caused some delays, but 4 months in and we still had no decking or rails. Decking started March 18--3 months after Chris said it would be done. The sub did quality work but showed up late and left early. Work picked up in March and April, and I began making partial payments as progress resumed. My wife started texting Chris frequently to get things moving. Eventually, he snapped, replying to her: "this is harassment" and "I don't need your attitude." He never apologized. Later, when Chris came on-site, I confronted him. He admitted he underbid the project and begged us not to share what we paid. He insisted he never said we could paint the patio ceiling (even though he had) and argued over it until I asked him to stop. I gave him color swatches for trim and ceiling stain--he lost them and asked again. We resent them, and weeks later Todd asked for the colors again. By late April, painting, stonework, gutters, trim, and patio ceiling were complete. Rust stains on the patio--caused by tools left out all winter--were removed. Chris requested another payment; I declined until full completion. The project was finally completed May 8, 2025, and we paid in full on May 9--8 months after work started. I do not recommend this contractor. Unprofessional, rude, and unreliable. Chris behaves more like a buddy than a contractor--talking about microdosing mushrooms and politics instead of job progress. After hiring him, I read online reviews. I was surprised by the positives but also shocked by how negatively the company responded to criticism--calling one customer "delusional" and dismissing others with "you can't make everyone happy." Everything here is factual and can be supported with the contract, photos, and saved texts

In February 2024, We paid Chris Hollan Construction $61,250 (was suppose to be $58,000) for 2…read morecovered porches and a concrete pad for us to build a shed on. As of today we are owed a refund of $3,250 (which has been promised to be delivered 3 different times now with no shows). We tried to close the permit to find that the front porch needed to be approved thru Zoning and was not. It failed inspection due to no gutter on addition, oversized from original plans, stairs are not even, which has resulted in my husband falling down them. The original gutter on my home was cut and seemed so any future damage from this will not be covered by insurance or warranty. The roof was to be rubber due to the pitch but it's shingled (and doesn't match the original roofs shingle) and there is nothing between the shingles and the plywood which voids any warranty there also. They created a trip hazard going up to the porch with the concrete pad they placed for new porch. And the front porch roof is crooked! They severed my electrical wire that ran out to a post in my front yard, in which they taped it back together and then concreted over it and told us the light doesn't work for reasons not controlled by them. The back porch was enlarged after plans where drawn up. The new design doesn't have plans approved by an Engineer. No electrical permits were pulled. The stairs are again uneven. There are concerns how the roof is attached to my home. The back patio roof should have a rubber roof also but it's shingled with no barrier between shingles and plywood like the front porch. They applied a thin piece of flashing to divert water in which the inspector for Boone County laughed when he seen! I opted for engineered wood for the longevity and the colors do not match. When they ran the electric to my inside switch they left large holes in wall and just put the switch cover back up like we would notice. The 8x10 concrete pad they installed for us, was probably 8x10 with the forms but we had to add bricks to the back of the pad because it wasn't correct once they removed the wood forms. Anytime we contact Chris Hollan Construction we get empty promises but no action. AVOID them at all costs!!! We have started to seek a new contractor to see how much additional we will have to now pay to get these porches to code. I would understand this more if we had a bunch of friends build this on weekend for beer money! But $58,000 there is no excuse for such crap work and no response from owner. The manager just feeds you a line to make it seem like something will be done. But nothing happens. The over payment was discovered in October when they tried to get a final payment. Very very poor communication. I will gladly show anyone the list of problems from Boone County over this extremely expensive seedy half @$$ job that was done

I shopped around quite a bit to find someone to install laminate in the upstairs floor of my house,…read morefrom Craig's List contractors to big national chains. All of them were either unreliable - not showing up to provide an estimate and behaving unprofessionally when they did arrive - or grossly overpriced. Sometimes both. I almost cancelled the project completely before stumbling upon A Step Above on a Google search for hardwood flooring. I'm happy I didn't give up. Their staff is completely professional, the selection of wood and laminate is solid, and their installers are friendly. The sales staff isn't pushy and they had a crew on the job within a week of our selecting the laminate. I can't recommend them highly enough.

You can't find better, more reliable, and more honest people to help with your remodeling and home…read morerepair needs. Matt and Nick are dedicated and focused, they have years of experience, and will work within your budget to deliver your project on time and to your satisfaction. We recently has water damage to a wall and ceiling in our bedroom, and the repairs and repainting Matt and Nick did not only look as if there never was any damage, our bedroom went from "meh" to "WOW!" They did a fantastic job and at a price far lower than you'd expect. Definitely give these guys a call for anything you need from routine fixes to a complete remodel. OnSight Construction is a fully insured LLC, BBB accredited, and Christian owned and operated.

I generally go out of my way to applaud and share good customer service experiences while I chalk…read moreup the poor ones, but there's little I dislike more than an overall disrespect for time. I can't speak to this organizations work because we never got to that end, but the owner's complete lack of respect for time and simple customer courtesy did not exist. I contacted Onsight Construction on the referral of two friends and after viewing some of his work online... 10/6 Thursday - called and left mssg re: job estimate. Voicemail said "your call is important to me...I will return it no later than end of business the following day" I0/11 Tuesday - Five days later, Owner Matt M called and said his phone was having problems and he got a huge dump of messages (including mine) the night before. Not happy with such a late response, but scheduled for estimate on Thursday two days later anyway 10/13 Thursday - Matt comes out and in 15 mins reviews the three jobs suggesting they're an easy fix, offers some alternative ideas, takes my email and says "Give me a day or two and I'll email you an estimate" 10/18 Tuesday - Five days later I still haven't heard from Matt so I call asking about the estimate 10/21 Friday - Two days more and still nothing so I call again and leave my name and email awaiting a response 10/27 Thursday - Six more days and still nothing so I leave a message asking for anyone to return my call, hoping somebody would abide by the "return your call by end of business the following day" mantra 10/28 Friday - In a last ditch effort I attempted contact through email on their company website noting that I understand scheduling the work may be a negotiable time frame based on the jobs they already may have booked, but all I wanted was acknowledgement and an opportunity to accept/decline their work (i.e. A return call to discuss options) To this date, three weeks later - nothing. Highly disappointed with a company that completely dropped the ball when it comes to common courtesy and good customer service.....

Called back. Worked fast. Price was good. I had a few board repairs using different wood type…read morebecause I was being cheap. They matched the color. They pushed one board in a little tight and cracked a little. Repair cost was super inexpensive but I do wish they would have been more careful to not crack it. The overall floor finish in kitchen and dining was excellent in 1880's home with 2 coats of oil based poly. I will use an again for another floor I'm having done in living room.

They did absolutely wonderful work. The workers very very conscientious and cleaned up after…read morethemselves. Alkass was much better than expected. I highly recommend them.