Tony is a FABULOUS orthotist! He is professional, timely, and has a great bedside manner. "Uncle…read moreTony" to my daughter who needs various devices for her feet, he goes out of his way help his patients what they need! Update: 2/26/2020 Tony and Viva only get better! Their customer service is top notch... and their love for their patients is off the charts! You will not regret going to Tony and Viva!

Then staff was friendly, time efficient, and my order came rather fast. I was pleased with my…read moreoverall experience.

I'm basing this on the orthotics they made for me some years ago. I finally found them again and…read moreI'm ready for them to make me another pair. If you suffer from real or disabling foot pain, Pacific Medical Prosthetics is the place that I really MUST recommend to you. The orthotics that they made for me maybe six or seven years ago were perfect!! I really had never felt such a relief from my crippling foot pain before!! I sometimes would go somewhere and just couldn't make it back to the car because I was so disabled from the sharp pains in my toe joints. After having a very long career as a registered nurse and being on my feet all the time there is a lot of damage to my feet. The staff at Pacific Medical Prosthetic were so professional and knowledgeable that they properly measured my gait and impressions for my feet and made an amazing shoe insert specifically for ME! I could finally WALK AGAIN!!!!! I have been successfully wearing these orthotics for years. I just went to my regular doctor to get a pair of orthotics, covered by my insurance which they were, but they're so painful to wear and I don't know why. So, I am back to Pacific Medical Orthotics to get them to CREATE a new pair for me. It's really a craft for them and they do an amazing job. I'm hoping that my second impression of them is as stellar as my first way back then. I'll certainly check back with Yelp and give them a second review when I find out. Sincerely, Tom Atkins, RN

Had a custom pair of orthotics casted & fitted by Ashley Seefeld, CPO after being referred by…read moreParnassus Podiatry Group. Great experience: Ashley is fast, thorough, very competent & a lovely person. I am very happy with my new orthotics & am running pain free again. The location is clean, bright & has readily available appointments. Unfortunately they are no longer offering orthotic casting at this location! I am glad I got in before Ashley left the practice. She is headed down to a practice in Redwood City, Gary Berke Prosthetics (650-365-5861). She recommends Michael Plafker, CPO at SF Prosthetic Orthotic Service (415-861-4146) if you are in need of orthotics in SF.

I have been seeing Michael P. for about 20 years, probably longer, first at a place on Divisadero…read more(which is closed a few years ago), then more recently after he started working with Kickstarter. I followed him from one place to the next. Why? For all the reasons. 1) He's an excellent orthotist, and will problem-solve the heck out of whatever your problem is. 2) He won't make you feel like you're a princess (and the pea) or get annoyed with you for having a difficult-to-treat situation. He'll work with you. 3) He'll be patient. 4) He'll be kind. He'll figure out how to solve the issue. (I had polio as a kid, and have had to wear an AFO brace on my affected leg since I was 40, as I aged and my leg weakened. Despite that, I'm active as heck. Without a brace and shoes that are comfortable and support my leg and foot, I'm be one of those insects on its back.. Ok, not an insect, but maybe I'd have thought I needed a wheelchair or who knows what? Instead I've been able to have a full and active (standing up) life as a nurse at General Hospital (on my feet all the time), and then after I retired 20 years ago, (now pushing 80, ok, 79), I'm still on my feet and active. I owe Michael a lot for this good fortune. Earlier on I'd worked with other orthotists who were not as patient-oriented, not as kind, not as able to be imaginative and creative and put in the work to get good results. Michael is a gem. And Duane, his partner at the front of the shop is as nice and helpful as can be. They're a good team. It's an excellent operation; I highly recommend Kickstarter SF without reservation. Definitely 5 stars!

I had the pleasure of working with Duane and he is awesome. He mainly works out of the SF location…read morebut is in Oakland on Tuesday's. I'm a sneaker-head and was worried that I would end up with some orthopedic looking shoes. Duane was able to get me into some comfy-stylish shoes very close to my style. I was pleased with the quality of my care/service and my appointment didn't take long.

I scedule appointment it was two from the time and on the same morning they canceled It's very…read morehard to get through to talk to anyone not to say Dr Rielly staff who referred me from stanford very rude!

I found the office staff to be very helpful and friendly. I walked in to make an appointment, and…read morenot one, but three people went out of their way to help me.

Business is always personal because people run businesses to serve other people in various ways…read more That's why the individuals running your business can make or break it. Hanger Orthopedic is no exception and Brett Parrish, the specialist over at Hanger in Vallejo, knows the meaning of customer service. I have had a terrible time getting my daughter leg braces. The state-run agencies tasked with providing her funding and authorization for medical equipment have been road blocks to progress. Because of this, the time between authorization of payment for her leg braces and receipt of those leg braces meant that my daughter was too big for them by the time we got them. In addition, his office staff were initially extremely unhelpful. Brett fixed all of that. When he fit my daughter for her braces he immediately saw that she was too large for them and offered to recast larger braces at no cost (this may be something they do regularly but it was still very much appreciated). In addition, when I arrived at Hanger to retrieve the new leg braces, my daughter (who is blind, has cerebral palsy, and significant sleep issues) was asleep. Brett made sure the office was quiet, he turned down TVs, he quieted his staff, opened and closed doors, and took pains to make sure she didn't wake up. Such treatment was a breath of fresh air as many people who work in the special needs world seem to become numb to the challenges the parents and children face. His conduct raised my estimation of Hanger and has made me a fan. Well done. William

Matt Ortiz at this location knows his stuff! He's extremely patient and knowledgeable and has…read moreprovided me with much needed relief and solutions. I've suffered from plantar fasciitis for two years and Matt took the time and extra effort to provide excellent insight and support to create my custom orthotics. Matt and the office staff are friendly and welcoming and go the extra mile to ensure that they help meet your needs. All around phenomenal service!

I had a great experience with Diablo Prosthetics. Kyle worked with me over two consultations to…read moreassess my ankle-foot orthosis needs and found a better solution than the braces I'd been using, which broke 3 times over a year. The customer service at the office was stellar--they contacted my podiatrist personally when the approval didn't go through to my insurance--and the front desk people were always polite and friendly. They even fit me in when I was half an hour late to my appointment due to transportation issues. Such a nice change from Hangar Orthotics, where I received treatment ranging from rude to indifferent. Kyle and the staff were nothing but helpful--I highly recommend Diablo!

The receptionists were terrible and rude. They never get back to you and book appt at the wrong…read morelocations. This happens multiple times.

Prosthetic Solutions provides comprehensive rehabilitation services and confidence training for all…read moreunilateral and bilateral amputees. A new gym facility provides amputees with a wide range of exercise and aerobics training which results in greater self-confidence and enthusiasm for sports and everyday activities. The atmosphere is amazingly supportive and positive. Our experience with the staff has been life-changing!

I came to Prosthetic Solutions after an unsatisfactory experience with another provider. From the…read moremoment I arrived I felt that I was in caring hands from the office staff to Susan and Wade with their exceptional skills. My leg was deformed at birth and this created special challenges in fitting my prosthesis. It is rare to find practitioners who not only care deeply about their clients but are able to creatively apply their knowledge for a satisfactory outcome. I cannot recommend Prosthetic Solutions highly enough. Mary R.

I remember having foot problems at the age of 9 and I began seeing different podiatrists,…read moreorthopedic surgeons, and shoe stores to get custom-made orthotics. None of these orthotics helped alleviate my pain and my feet kept collapsing. About 5 years later, I booked an appointment with Brian. The staff is very accommodating and friendly. Brian is someone who not only wants to help your feet structurally, but also wants to ensure that you are able to walk/run/exercise comfortably. Beyond Prosthetics has been a game-changer. I've been able to walk 5+ miles in college and am able to go to the gym routinely. I've been seeing Brian for 10 years and never looked back!

I needed custom orthotics made, and Brian at Beyond Prosthetics in Scott's Valley was incredibly…read moreprofessional and helpful. After the initial order, I needed several adjustments made, and Brian was extremely dedicated to making sure the orthotics were a comfortable fit, and that I was a happy customer. I highly recommend Beyond Prosthetics.

I had tendonitis and was in a cast for six to eight weeks. My doctor wanted me to get an Arizona…read morebrace, and he strongly suggested that I get custom orthotics. Enter John Allen. He was not disgusted by my awful leg and foot when I had my cast removed. Huge plus! He was friendly, communicative, and very clear about what the brace was and how I should wear it. Many times medical professionals assume patients know what they're talking about--not John. No question was too dumb, and he didn't make me feel like an idiot for having flat feet and not wearing supportive shoes. After he took casts of my foot at Kaiser, I was told that someone would follow up with me once the brace and orthotics were made. Well, everything was ready in April and at the height of COVID-19. I made the drive to San Rafael, and I was impressed with the safety measures the office had in place. Once again, John was professional and top notch. Leslie, receptionist, made sure to greet me and her communication skills are amazing. She's a woman after my own heart! She's quick to call, text, and email, and I love it! While I hate that I had to have tendonitis in my ankle, I'm glad that Allen Labs is helping me on my road to recovery!

Staff consistently misinforms patients telling them that "99.9% of insurance doesn't cover…read moreorthotics unless you are diabetic" so you will pay them cash out of pocket. This is false info and they need to stop misleading people, especially the vulnerable. Work with your insurance and you will find a business. Note: I have had conventional and Medicare insurance and found companies that WILL COVER AT 100%.

Dr. Marlow has been an amazing source of pain relief and empathetic emotional support during a…read moredifficult two years as my arthritis has become more debilitating. She has kept me moving at times when I thought I might have to give up my independence and go to a nursing home. I recommend her to all of my friends. She is also a professional disability evaluator who helped me with my SS disability application. I first saw her in May of 2012. I had been suffering with pain in my pelvis and right hip that locked me up every day as I would bend over. The next day, I felt 20 years younger. It did not hurt to bend any more. My joints, body wide, were more limber and mostly pain-free. The locked hip area needed more work but within a month I was almost back to normal. Within a few months, however, the arthritis began to keep me at home two days for every day I went out. I saw Dr. Marlow as often as I was able to afford it. In December of 2013 I was in moderate-to-severe pain 24/7 throughout my body. I was also in panic mode, as you can imagine. Dr. Marlow's treatments knocked down the pain enough that I could isolate the most painful areas and realized that the same hip was the epicenter of the pain. I went to the ER where they gave me a prescription and an appointment with an orthopedist two months out. Dr. Marlow has ACTUALLY helped me to minimize my pain and achieve mobility, whereas I have only vague promises and pills from the medical doctors.

I was recently in a car accident and was in need of a chiropractor. The office is located in…read moredowntown Oakland, not too far from the bart station so it was very convenient for me since I work in sf and take bart a lot. She was able to see me after I got off work on a short notice which I really appreciated. I came in the office at around 5:30 p.m. and was greeted by the lovely ladies at the front desk. They were very friendly and helpful. I filled out some paperwork prior to the visit because the Dr. said it would save us a lot of time. The office is very clean, organized, and bright. The atmosphere was very welcoming and comfy. The Dr. was working on a patient when I got there so one of the assistants showed me a couple of dvds educating me on chiropractic care, once the videos were done, the dr. came in the room very cheerfully and examined me. She knew exactly what she was talking about and every question I had was answered. She recommended services that would improve my body. She also gave me written instructions and samples of supplements that would help me feel better. We decided on a treatment plan and look forward to returning. I usually hate going to doctors but she makes me feel very comfortable and at ease.