I'm basing this on the orthotics they made for me some years ago. I finally found them again and…read moreI'm ready for them to make me another pair. If you suffer from real or disabling foot pain, Pacific Medical Prosthetics is the place that I really MUST recommend to you. The orthotics that they made for me maybe six or seven years ago were perfect!! I really had never felt such a relief from my crippling foot pain before!! I sometimes would go somewhere and just couldn't make it back to the car because I was so disabled from the sharp pains in my toe joints. After having a very long career as a registered nurse and being on my feet all the time there is a lot of damage to my feet. The staff at Pacific Medical Prosthetic were so professional and knowledgeable that they properly measured my gait and impressions for my feet and made an amazing shoe insert specifically for ME! I could finally WALK AGAIN!!!!! I have been successfully wearing these orthotics for years. I just went to my regular doctor to get a pair of orthotics, covered by my insurance which they were, but they're so painful to wear and I don't know why. So, I am back to Pacific Medical Orthotics to get them to CREATE a new pair for me. It's really a craft for them and they do an amazing job. I'm hoping that my second impression of them is as stellar as my first way back then. I'll certainly check back with Yelp and give them a second review when I find out. Sincerely, Tom Atkins, RN

Had a custom pair of orthotics casted & fitted by Ashley Seefeld, CPO after being referred by…read moreParnassus Podiatry Group. Great experience: Ashley is fast, thorough, very competent & a lovely person. I am very happy with my new orthotics & am running pain free again. The location is clean, bright & has readily available appointments. Unfortunately they are no longer offering orthotic casting at this location! I am glad I got in before Ashley left the practice. She is headed down to a practice in Redwood City, Gary Berke Prosthetics (650-365-5861). She recommends Michael Plafker, CPO at SF Prosthetic Orthotic Service (415-861-4146) if you are in need of orthotics in SF.

I had a great experience with the Hanger Clinic at 1761 Geary Blvd in San Francisco. About a month…read moreago, I received an order for diabetic shoes and inserts, and this was the only location that accepted my insurance. I contacted the clinic and scheduled an appointment. Agni was very professional, friendly, and responsible throughout the process. I was pleasantly surprised, especially after seeing some mixed reviews. My appointment went very well. The waiting room was comfortable, clean, and well-organized. Agni greeted me politely upon arrival, and shortly after, Brittney called me in for measurements. She was very nice, patient, and knowledgeable, making the whole experience smooth and reassuring.

I am extremely disappointed and honestly shocked by the lack of urgency and compassion I've…read moreexperienced regarding my prosthetic care. For weeks, I have been waiting for my replacement liner to arrive. During that time, I have been forced to continue using my current liner, which is severely worn out. It is shredded, barely holding together, and has become incredibly painful to use. Walking has become increasingly difficult, and every day I continue using it puts me at risk for skin breakdown and further injury. My new liner has finally arrived, yet I am now being told that it cannot be released to me until next week because the doctor needs to see how it fits and possibly trim it. I understand the importance of proper prosthetic care, but I have trimmed my liners before, and delaying access to equipment that I need simply to walk is incredibly frustrating. What is most upsetting is the lack of urgency surrounding a device that is essential to my daily mobility. This is not an optional piece of equipment--it is something I rely on every single day to get to work, remain independent, and complete basic daily activities. Being told to wait another week after already waiting weeks for delivery is unacceptable. I came into the office today hoping someone would understand the urgency of my situation. Instead, I feel dismissed and unsupported. As a clinic that serves the amputee and disabled community, I expected greater empathy and a stronger commitment to helping patients maintain their mobility. Horrible service, horrible company , horrible staff.

The staff are very friendly and knowledgeable, they went above and beyond to help patients. I got…read moremy hand splint brace here with no cause as long as you have insurance.

I didn't have an appointment and showed the receptionist my Insurance information and RX…read more She told me I may be seen shortly. However I do recommend calling before hand: 415-476-1788 https://www.medicarelist.com/supplier/ucsf-orthotic-and-prosthetic-center-1500-owens-street-san-francisco-ca/ I was seen promptly by Laci, she gave me a couple of options and suggested which splint would be most beneficial for my forearm support. Very accommodating and nice atmosphere. I highly recommend this establishment to individuals who require special Orthotics and Prosthetic devices.

Came here to rehab my fractured wrist due to a motorcycle accident. Initially, getting an…read moreappointment was difficult because they were booked until the next month, but I was told a hand specialist was available so I booked an appointment for the next week. Once my physical therapy started, it was very smooth booking subsequent appointments. Sara-Jane was my therapist and I must say she was simply amazing. Very good attention to detail and very kind and caring. She listened to all my questions and concerns and what I need to get back to riding and just having general use of my wrist again. Also wanted to shout-out to the girl at front desk, MaiKai? She was always very friendly and helpful as well. Great attitude every time I arrived at my appointments. Overall it was a very pleasant experience and am grateful for the staff here in helping me get back to being healthy. Thank you!

UPDATE 1 Even worse customer service than I initially…read moredescribed, Tiale (person for scheduling and hopefully nothing else) never gave me my appointment time then said she had and told me to look at our emails (which I did, and confirmed that she never gave me an appointment time). Insanely incompetent customer service!! I suppose they have enough patients to not care. Anyway will update once I actually get PT in a month. -- Similar to other reviews, I have called no less than 10x (picked up 1x, all else goes to automated system/voicemail) and emailed (which initially got a response until I tried to schedule, then last 4 emails to try and schedule have not gotten a response of any kind). Very disappointing. I just want to get some physical therapy! If I ever get an appointment I will update my review

Then staff was friendly, time efficient, and my order came rather fast. I was pleased with my…read moreoverall experience.

I have flat feet that make walking painful as well as plantar fasciitis on both heels. Michael has…read moremade orthosis for my tennis shoes that correct these problems so that I can walk well and minimize the pain in my heels to almost nothing. He is very willing to tweak his work when there is a problem for future wear and tear. Michael is personable and listens well when I have foot pain then immediately goes to work to try and fix my orthosis to remedy it. I go to the San Francisco location on Mission Street. It's easy to get to by MUNI. Also, the people who book the appointments on the phone have great customer service and try to get you in as soon as possible to see him. I have seen three foot specialists over the years and for me Michael is one of the best.

Kryolan's Halloween Bash!…read more Food, Drink and Makeup.... Thank you Katie for helping with some FX Makeup for my kit. So much fun!

A makeup artist I know suggested Kryolan when I described a crazy halloween costume idea in which I…read morewanted to be hologram princess leia to accompany my Darth Vader daughter. I needed like a blue pigment effect for my skin. I stopped in and the super friendly staff offered to help me right away. They made me feel like I wasn't nuts and were really excited to help make my idea come to life. They suggested a few options all of which were exactly what I was looking for and gave me the pros and cons of each so I could decide. They also gave me advice on how to to apply and we did some mini demos on my hand. Everything was affordable and worked exactly as expected. Will definitely be back!

"No referrals necessary" according to their website. This sounds promising so I call their number…read moreand explain my issue. (I'm having muscle pain that getting progressively worse; like a tear that is being exacerbated rather than healing). The phone jockey informs me that since the pain is near my back, I need to go to the spine center and then will be referred to sports medicine if they deem it necessary. The pain is in my lat. Yes, that gigantic back muscle. Anyone with basic understanding of anatomy will understand why my issue is unmistakable. I hear good things about UCSF but all I have ever had are bad experiences.

nothing but arrogance, apathy and abandonment. Employees yelling at me because one of them failed…read moreto double check her transcript...I found out later she also lied on the reports. Medical records are legal documents. I believe providing false information is not legal. Please, seek help elsewhere if you value your health, especially if you are a woman

It has been a year since Dr. Erik Hansen performed the bilateral replacement of my knees. The…read moresurgery was successful and I was walking well enough 2 months later that I was able to make it to my 50th college reunion. Both my knees were in painful condition because of severe osteoarthritis that, over the last 10 years, had destroyed cartilage and ended with a bone against bone knee condition. As an active 73 year old that still wanted to continue being active - biking, hiking, walking and playing with grandchildren - I chose to replace both knees at the same time. It would require one less year of recovery and one less surgery to go through. Dr Hansen and his team agreed that I was a good candidate for bilateral surgery. Dr Hansen and his team have provided such an outstanding, empathic and caring care that allowed me to recover my mobility and physical activity fast and with minimal difficulty and pain. I would recommend his practice to anybody faced with the same problems

Dr. Hansen not only saved my husband's mobility, he likely saved his life. Husband was diagnosed…read morewith prosthetic joint infection after hip revision surgery with another provider who did not feel confident to proceed. Husband was also about to begin treatment for leukemia so the odds weren't great. Dr. Hansen performed a two stage revision after clearing infection. His confidence coupled with compassion was OVER THE TOP incredible. Forever grateful for this man to take his case. Writing this 3+ years later as we are now needing a "Dr. Hansen for knees". Wish I could wiggle nose and make that happen. I recommend him and his team without hesitation. PJI's are serious stuff and again, Hansen's ability to take on the challenge AND bring human kindness to the table are unsurpassed.