Dr. Feng probably saved my life. At the end of my hip follow-up appointment, he asked if I had any…read moreother concerns. I had recently undergone back surgery and mentioned that my leg had been hurting. Even though I was there for my hip, Dr. Feng immediately took the concern seriously. He stopped what he was doing, performed a thorough examination of both of my legs, and told me he was concerned I might have blood clots. He sent me directly to the hospital for testing, where it was confirmed that I had blood clots in both legs. I am incredibly grateful for Dr. Feng's attentiveness, compassion, and professionalism. His willingness to listen caretully and go beyond the immediate reason for my visit made all the difference. I truly believe his actions may have saved my life, and I will always be thankful to have had him as my doctor.

Absolutely disorganized staff. They gave me an appointment for 2pm but doc didn't show up to see me…read moretill 3 pm. They claim to charge $75 for patient delays but are okay with making patients wait for over an hour. The staff was extremely unprofessional and bad at their job of pulling up reports before doc came in, which caused further delay. Care quality was just about okay. I wish there was a way to resolve their tardiness.

You won't think it's a surgery center , you're waiting like you're in for office visit , waiting…read morearea is small, but the care and the doctors are excellent but it's not for me , I prefer a larger surgery center or in a hospital

Horrible place!! I have 2 insurances and they refuse to bill both of them. Then send me what ever…read moremy 2 insurances won't cover. They are trying to collect over $1000. For my injections. Fucking bullshit. If someone has 2 insurances bill both then collect.. I never received an EOB from my first Epidural which I gave around $500 for. so what makes them think I'm giving them any of my money.. they are probably just pocketing everyone's money.. please be aware if having any type of procedure here.. the girls in billing are just flat out rude, not sure how they have a job!!

My primary care physician is at BASS, they are well informed and always make great recommendations…read morebased on my health history and the whole staff is friendly and great to work with.

My orthopedic surgeon uses this medical group for billing, and they leave much to be desired…read more Today, I received a phone call just to remind me that they sent me a bill. Not that it was overdue, but just to tell me that I had a balance. They first left a voicemail asking me to call them back. Of course, I thought it was something important but it was not just a waste of time. What a colossal waste of time.

I've been involved in Pain management for 20 years. Chronic pain. I've been thru the whole gamete…read moreof all types. It's pretty much chaos a lot of stress is evident. I've started at PMC about 10 Years ago. Back to Get my spinal cord Stimulator replaced. I can not express enough the positive energy and kindness from walking in the door to my nurse to Doctor Longton. I'm not here to get drugs. Been There I'm want more choices than Drugs it's down hill To be sure I'm so impressed by the timely service to feeling like they care. Refreshing. Thank you to all the office staff. Nice to know in the world of pain there is a caring place to go To get help.

I am extremely disappointed with my experience at this clinic regarding a promised refund of…read more$1,174. On February12, we saw Dr Nathaniel Gamsky. We were scheduled to have a procedure completed and a payment was collected. On February 17, we had a change of heart and cancelled said procedure. I was clearly told that the refund would be processed, yet it is now June and I still have not received the money or a clear explanation for the delay. Over the past several months, communication has been inconsistent and unprofessional. I have had to repeatedly follow up for updates, only to receive vague responses or no resolution at all. A medical clinic should operate with integrity, transparency, and accountability, especially when handling patients' finances. While the staff may have initially appeared helpful, failing to honor a promised refund for this long is unacceptable. I would strongly encourage anyone considering this clinic to carefully review financial policies and documentation before making payments. As far as communication, I am very disappointed with the level of communication and professionalism from this clinic. Since February, I have called on seven different occasions and left multiple voicemails requesting a call back from the manager regarding my unresolved refund issue. To this day, I have not received a single response. Management ignoring repeated attempts to communicate with patients is unacceptable, especially when it involves a significant amount of money owed. I expected better customer service, accountability, and transparency from a professional medical office. I hope the clinic takes responsibility and resolves this matter promptly.

I usually never write reviews, but the care Dr Bader provided was above and beyond. I had a tricky…read moreworkers comp case, and the original MRI was completely read wrong by a radiologist. It stated I had a full thickness full width tear in multiple parts of my rotator cuff. Dr. Bader caught the mistake, and ordered another MRI because he believed the Labrum was the issue, not the rotator cuff. Some surgeons wouldn't think twice and trust the radiologist word, he saved me from a crazy surgery. Additionally, Workers comp originally denied the repairs needed to my labrum, they wanted me to do 2 surgeries... However, Dr. Bader went to bat for me and he went into surgery and fixed my torn labrum in 1 go. His bed side manner is top tier as well, this guy is the real deal and I definitely recommend him.

Dr. Bader did two surgeries with me and I am glad to have had him as my doctor. I did not have a…read morebad experience and all the other staff were great as well.

I was a little skeptical of all the 5-star reviews. But after my first session with Dr. Vijayakumar…read more(aka Dr. V) today, I'm enthusiastically joining the 5-star parade. In less than 30 minutes, Dr. V listened to me, examined my foot, diagnosed the problem and fixed it. He carefully cut out some deep and very hard callouses (caused by a lot of hiking in fairly rough terrain), with the immediate result that I could walk without pain or a limp for the first time in weeks. Just as importantly, he gave me a lot of practical advice about various things I can do to prevent a recurrence. And he assured me that, if there is a recurrence, I can readily schedule another appointment with him to fix it again. I only wish all medical problems were this fixable, and all medical practitioners were this competent. Hooray for Dr. V!!! I enthusiastically recommend him for treatment of your foot problems.

Usually my dad sees Dr. Huey at the Berkeley office but I was trying to get an appointment squeezed…read morein, and they had one at this facility today! So lucky! My dad is 82 and needs his toenails clipped regularly. He missed his last appt so today his nails were super long. Dr. Huey is incredibly patient and gentle and isn't (visibly) grossed out by my dad's feet and fungus issues. The staff here are also very friendly. I love Dr. Huey's shoe collection. It's much bigger here than the Berkeley office. He says patients just keep giving him shoes. There's some beautiful glass ones, enamel, a recent one from Thailand. And he's not a shoe snob either, there's plastic wind up shoes in the collection too.

I gave him a five star because he is an excellent surgeon and he knows what he's doing BUT every…read moreappointment from the consultation to the preop and postop, I've had to wait at least 60 to 90 minutes in a freezing lobby! He's constantly running late (his schedulers make him look bad. I'm sure it's o fault of his.)There's numerous people that have the same exact appointment time as you will!! I understand emergencies arising, but to book numerous people for the exact same time is very inconsiderate of other peoples schedules! But he himself is excellent!!!

As a 100% disabled veteran with extensive orthopedic challenges--including spinal fissures, a…read moretrimalleolar fracture with 17 plates and 3 pins, chronic bilateral knee, neck, and back pain--finding a provider who listens, understands, and responds with appropriate care is rare. Dr. Moorthy has been exceptional. From his bedside manner to his clinical precision, Dr. Moorthy took the time to thoroughly evaluate my condition, order the right x-rays, and provide actionable guidance that has helped me manage both inflammation and severe chronic pain related to my musculoskeletal and malabsorption disorders. His team at Muir Orthopedic has also been courteous, efficient, and supportive throughout. I'm incredibly grateful for the care I've received and the respect shown to me as a veteran navigating complex, overlapping medical needs. Highly recommend Dr. Moorthy and the Golden State Orthopedic team for anyone seeking thoughtful, comprehensive orthopedic care.

Diablo Valley Neurology Medical Group joined BASS in 2019, although they are still located off of…read moreTaylor Blvd at Norse Drive in Pleasant Hill, in a multi-story office building that also houses other medical tenants. When it was still DVNMG, I was referred to an amazing MD, Dr. Brad Volpi, who was compassionate, kind, and responsive -- a seasoned MD. Thanks to Dr. Volpi's recommended vitamin supplements, rather than medication, I finally found relief from my daily migraines! Who knew that allopathic medical professionals also advocate for naturopathic remedies?! Since Dr. Volpi's retirement in 2018, I had to select a new MD for a follow up, so I chose Dr. Robert Algar. Dr. Algar is knowledgable, respectful, and thorough. It's impressive how he immediately dictates his notes into a microphone during the appointment, so that he does not miss any information. The staff are professional, polite, and efficient. They are always great on the phone, during check in, and at check out. I have never felt like I'm just another patient to staff; the treatment has been respectful and personalized. I appreciate that there is a separate door at reception to go into appointments, and a separate door to depart after your appointment, which leads you straight to the elevators. The billing department has also been helpful and quick to resolve billing needs. The building has a large private parking lot with over 200 spaces, including multiple disabled parking spots near the building's front doors. Another plus is a drop off area directly at the front doors for patients who are in wheelchairs or who need to be dropped off by a special service.

De. decant is very great. I have had balance issues for the last couple years. He checked my…read morereflexes, my motor senses, and more. He made extensive notes and listened to my symptoms. The office staff was friendly to me and everyone definitely made the experience worth everything!