Super clean, great, friendly employees, easy to navigate and a cup of coffee to boot!read more

Friendly service! Clean and good machines. This laundromat takes cash and card for payment. They…read morehave self service machines and drop off service.

The floors were dirty, the machines where you put the soap in were filthy. Sketchy people would…read morecome in and out and look around and leave. Thankfully, there was one other person in the laundromat with me or I'm not sure what would've happened. Do NOT go alone as a woman at night! On the positive side they do have Internet.

Came in to wash on a Sunday evening at 8:00 and upon loading the $9.00 washer (the largest…read moreavailable) the cycle began but did not spin at all. After 10 mins I contact the number posted in case of any issues and Henry (who stated he was the owner) answered the phone. He was really condescending when I was explaining what the issue was and asked if I could send a video. I then asked if he had someone on duty and for the 3rd time he repeated it how it was a Sunday and that was a good enough reason why no one was on location. Although the laundromat is open for business on a Sunday evening which is when most people wash. He was really nasty about the whole situation as if I was being a bother or if it was to his surprise someone was having an issue with the washing machines when half the laundromat is filled with machines with " out of service" labels tapped to them. He then abruptly stated how he would be at the location in an hour and this was at 8:17pm and he has yet to show. There was however a "volunteer" sleeping in the back who couldn't offer much assistance in the matter. Henry has the poorest customer service as a business owner servicing the community and I wouldn't recommend anyone coming to this piece of laundromat. He was adamant about having two locations this one for whatever reason seems to be an abandoned establishment while open to the public but no attendant on duty. Do better or close it down Henry with the poor customer service skills and horrible attitude!

needed a large washer for a comforter. it took $10 of quarters, but it got the job done very…read morenicely! The lady working their was vey helpful and even took out the comforter and fluffed it during the dry cycle.

I had to come here to use the large washer, I found the woman who works here to be very pleasant…read moreand helpful.

It's a great atmosphere to wash and dry your clothes! I've been several times! I appreciate the…read morewarm friendly customer service!

Great Owners. Was in Naperville for seasonal work. They did an amazing job. Friendly, fast and…read moreaccommodating. Would recommend!

Place is amazing owner/manager was really helpful in explaining everything for a newbie like me…read morewould definitely recommend to anyone who needs to get laundry done.

M & T's laundry has consistently been a clean, professional business that I depend on for my larger…read moreitems. I typically drop them off and pay to have them cleaned and they have always gone out of their way to be helpful. I have brought costume items in and they have even helped me sort them and put them in chronological order (each costume is numbered). They are an asset to the community. I only wish there was a sandwich shop next door so I could grab a bite while I wait!

They did construction, removing all ceiling panels, first that should never happen with customers…read moreinside. Exposed us all to possible asbestos and other potential health hazards. Little regard for the customers health. My eyes and throat are irritated. Shame on them. The place was full of dust we were all breathing. No, a laundry business should never remove ceiling tiles with customers directly underneath. Removing tiles generates significant airborne dust, debris, and potential health hazards (like asbestos, mold, or old insulation). Operations must be done after hours, or the immediate area must be strictly cordoned off

I'm so sad to write this review. For years I have brought my large rugs here to be washed. I foster…read moredogs and so I need them cleaned every couple months. Today I got a call that the price had been increased and when I questioned it, I was told to come and get my rug. I have heard other people have had problems with the owners here, but I personally had always had a great experience. I am so very disappointed. It wasn't just a little increase, it was over 30%. I understand everything is costing a little more today, but I did feel that was extreme. I also feel as a customer we have a right to question and voice our complaint/concern, but apparently not here. **The owners reply if full of false statements: I did not raise my voice or get upset with the clerk that called me. So I was surprised when she called me back and said the owner would like me to come get my rug. *I did not brow beat the employee, I was nice to her, I asked her when this was increased because I come all the time. I came right away to get my rug. Had there been some offer to work with the price discrepancy I would still be a customer today. *I never said it was price gouging, I have a right to be upset with a huge increase. I then agreed to do it this time but was not sure if I'd be back. * The owner is the one who said I should come get it because he was not comfortable completing the job. As you see from his reply, he's not the nice man I thought he was. And that's sad.

Was first time and it was great. Picks up on time and returned On time. Followed directions. Very…read more Pleasant. Clothes arrived back beautifully folded and very clean. Getting ready use again. Thank you for the great service staff and owner were very helpful. Kyle

the person whom I belive was the owner was incredibly rude. she locked the doors at 6:45 when the…read morelast load is at 7:30. she screamed at me for sitting on the massage chair before paying because the chair started making a noise, which I understand was my fault but there was no need in being mean. multiple paying customers conplained about how rude the owner was. do not go here unless u are in dire need.

THEY TAKE MONEY. Had to put $6 to get my $3 service and fought to get it back…read more Fix the machine.

Smart Wash Laundry is a modern, well designed laundromat. It utilizes smart cards, which can also…read morebe used for the vending machines and entrance to the restrooms. The employees are friendly and helpful. They do a great job keeping the facilities clean. It is rarely overcrowded to the point that you're waiting on washers or dryers.