Our dryer is on the fritz suddenly…read more We are waiting for someone to come out and give us a repair estimate to decide if we are getting ours repaired or buying a new one. Since we are eating at India Palace (which is in the same plaza) anyway, we brought a laundry basket of wet clothes to throw in the dryer to dry while we have lunch. I have not used a laundromat in over 3 decades, so I cannot comment on prices. This place is very clean and nice, lots of machines but lots of customers as well. Perhaps it is not quite as busy during the week.

Update 2024. Name change: Main Street Plaza Laundry…read more Was that time of the year to wash all of our bedding including down comfort. Came back to this place because I like that I do not need cash - just load a card worn your credit or debit - Super convenient. I was pleasantly surprised to see that they remodeled, new floors, counters, and machines. Clean, all machines in order, and a live person working to make sure things go well. The bathroom is reserved, under lock (conveniently opens with the card), for customers so it is clean. Will be back next year.

I'm so sad to write this review. For years I have brought my large rugs here to be washed. I foster…read moredogs and so I need them cleaned every couple months. Today I got a call that the price had been increased and when I questioned it, I was told to come and get my rug. I have heard other people have had problems with the owners here, but I personally had always had a great experience. I am so very disappointed. It wasn't just a little increase, it was over 30%. I understand everything is costing a little more today, but I did feel that was extreme. I also feel as a customer we have a right to question and voice our complaint/concern, but apparently not here. **The owners reply if full of false statements: I did not raise my voice or get upset with the clerk that called me. So I was surprised when she called me back and said the owner would like me to come get my rug. *I did not brow beat the employee, I was nice to her, I asked her when this was increased because I come all the time. I came right away to get my rug. Had there been some offer to work with the price discrepancy I would still be a customer today. *I never said it was price gouging, I have a right to be upset with a huge increase. I then agreed to do it this time but was not sure if I'd be back. * The owner is the one who said I should come get it because he was not comfortable completing the job. As you see from his reply, he's not the nice man I thought he was. And that's sad.

Let me start off by saying that generally speaking have been a loyal patron of this business for…read moresome 15 years. My major reason for writing this here review is maybe can get the folks at WHEATON SUPER WASH LAUNDRY to do something about their laundry personnel (for better lack of words) and how he chooses to interact with (both potential and) actual laundromat customers. Before going further I may very well visit this laundromat during late morning to actually visit staff so can show cellphone photos that YELP might not allow to be posted. The central theme of this review might revolve around a hypothetical statement as such: " Hello Sir, my name is Jon Doe, and I work here. I am just wanting to let you know that last was typically is no later than 8:30pm, yet if you feel that you may be able to finish by ten o' clock pm, there should be no problems; have a good day. For good measure also, hypothetically displaying a name badge and or PRESENTABLE attire and or store 'garb' that says ' Wheaton Super Wash Laundry'. Instead, I was confronted by an individual who just confronted me in an accusational manner stipulating how it was after 8:30pm and you cant start your laundry endeavors. After a little back and forth and threats to call the police as well I pointing to the fact that there had been individuals who were starting their laundry tasks while I was interacting with this laundry staff. I would like to state that it was ONLY after seeing this individual with a yellow mop bucket and mop as he was (half heartedly) mopping the floor that I surmised that this individual worked here and that at that point I was going to write this here review. Before closing I would like to make a couple points that I do hope the store management owners will address. First off, as an important FYI, the actual time I attempted to start my laundry was 8:34pm. Secondly, this individual had no problems allowing other individuals to start their laundry tasks thereafter. Thirdly, as alluded to in previous paragraph, I was a bit defensive at first for there was this ill-mannered (for better lack of words) man in lethargic looking jacket, headphones/IPad, grungy ripped sweatpants and shoes that looked like they were about to fall apart. I do not know about you readers yet FIRST IMPRESSIONS ARE EVERYTHING! For all I knew, initially, this was here a homeless or destitute individual going about trying to solicit change from laundromat customers. It is again my hope that someone looks into this matter. Oh lest I forget in a LOL moment, despite having started my laundry endeavors at 8:35pm, I finished my laundry tasks (both wash and 30 minute dry cycle at 9:30pm...well before 10pm closing time.

Went here to use dryers, since my dryer was broken. Incredible place, super nice and very helpful…read morestaff! Clean areas with many washers and dryers! Drying down in approximatley 20 minutes. Would highly recommend Wash Smart Laurdry in West Chicago!

I liked how quiet this place was, not a ton of people were there which surprised me because it's a…read morereally clean facility with all different sized washers and dryers

Great Owners. Was in Naperville for seasonal work. They did an amazing job. Friendly, fast and…read moreaccommodating. Would recommend!

It's a great atmosphere to wash and dry your clothes! I've been several times! I appreciate the…read morewarm friendly customer service!

Not bad. Dryer 50 something gets hot af lol and then the one under is just warm & it seems the…read morebuttons dont mean jack sht lmao but no complaints im not difficult. Plenty of carts. Free dryer u gotta press it every ten mins. My blanket wash & a lil clothes same machine was 4.75. Plenty parking. Good location. Nah fr i never seem a dryer get that hot i swear lol.

I normally take my large items to Wheaton Laundromat by the Jewel, but they are not currently…read moreaccepting drop offs. I checked around and this place had a good review and said they do bedding/comforters when I called. Totally destroyed our new comforter, one large hole in the underside, but the worst part is they dried it at such a high heat they literally melted the stuffing (?) in the inside. I am taking it back to them in a couple days, so I will either update this with great customer service or leave as a place to stay far away from. I also have a video of the melted stuff, but can't add those to yelp apparently. Edit: I went back and she was very apologetic, walked me through what may have happened and gave me my money back. I'm still down a comforter, but it is refreshing to actually have someone admit their mistake.

Super clean, great, friendly employees, easy to navigate and a cup of coffee to boot!read more

Friendly service! Clean and good machines. This laundromat takes cash and card for payment. They…read morehave self service machines and drop off service.

It was not as described by other reviews…read more It was convenient for me to take my clean damped load to dry since our dryer suddenly kaput. It was not very clean, the arrangement of tables and machines is not ergonomically convenient and is not up to date with technology. I usually do not carry cash and prefer laundromats that are modern.

Because our washing machine broke down this week I searched and found this laundromat nearby. It…read moredid not disappoint as it had an ATM, bill changer that took denominations up to $20 bills and reliable machines. Washing machines cost $5.50 a load and spacious dryers are 25¢ every 8 minutes. It was clean, had numerous rolling carts, and vending machines with laundry supplies and refreshments. No public washrooms or free wi-fi. The folding tables were functional and ample.

Great laundry, opens at 5 am. Clean machines, reasonable, keyed restroom, a lot faster than doing…read moreit at home.

My washer broke and while we waited for a new one to arrive, we use this place. It's clean, the…read moremachines are big, the staff is nice. They also have tables and a few vending machines so you can wait for your laundry. No coins necessary.

Very clean and well maintained laundromat. Our dryer decided to catch on fire so we went to this…read morelaundromat to dry our clothes.

The fact the he simply said that I was a liar was out of place this is the second time I've had…read moreissues with your employees. I work to hard to just give my money away, I come there for convenience I could just do it here at home but it's quicker there. Shame on that man and his attitude. 7/14 @10:54 am.