I'm so sad to write this review. For years I have brought my large rugs here to be washed. I foster…read moredogs and so I need them cleaned every couple months. Today I got a call that the price had been increased and when I questioned it, I was told to come and get my rug. I have heard other people have had problems with the owners here, but I personally had always had a great experience. I am so very disappointed. It wasn't just a little increase, it was over 30%. I understand everything is costing a little more today, but I did feel that was extreme. I also feel as a customer we have a right to question and voice our complaint/concern, but apparently not here. **The owners reply if full of false statements: I did not raise my voice or get upset with the clerk that called me. So I was surprised when she called me back and said the owner would like me to come get my rug. *I did not brow beat the employee, I was nice to her, I asked her when this was increased because I come all the time. I came right away to get my rug. Had there been some offer to work with the price discrepancy I would still be a customer today. *I never said it was price gouging, I have a right to be upset with a huge increase. I then agreed to do it this time but was not sure if I'd be back. * The owner is the one who said I should come get it because he was not comfortable completing the job. As you see from his reply, he's not the nice man I thought he was. And that's sad.

Let me start off by saying that generally speaking have been a loyal patron of this business for…read moresome 15 years. My major reason for writing this here review is maybe can get the folks at WHEATON SUPER WASH LAUNDRY to do something about their laundry personnel (for better lack of words) and how he chooses to interact with (both potential and) actual laundromat customers. Before going further I may very well visit this laundromat during late morning to actually visit staff so can show cellphone photos that YELP might not allow to be posted. The central theme of this review might revolve around a hypothetical statement as such: " Hello Sir, my name is Jon Doe, and I work here. I am just wanting to let you know that last was typically is no later than 8:30pm, yet if you feel that you may be able to finish by ten o' clock pm, there should be no problems; have a good day. For good measure also, hypothetically displaying a name badge and or PRESENTABLE attire and or store 'garb' that says ' Wheaton Super Wash Laundry'. Instead, I was confronted by an individual who just confronted me in an accusational manner stipulating how it was after 8:30pm and you cant start your laundry endeavors. After a little back and forth and threats to call the police as well I pointing to the fact that there had been individuals who were starting their laundry tasks while I was interacting with this laundry staff. I would like to state that it was ONLY after seeing this individual with a yellow mop bucket and mop as he was (half heartedly) mopping the floor that I surmised that this individual worked here and that at that point I was going to write this here review. Before closing I would like to make a couple points that I do hope the store management owners will address. First off, as an important FYI, the actual time I attempted to start my laundry was 8:34pm. Secondly, this individual had no problems allowing other individuals to start their laundry tasks thereafter. Thirdly, as alluded to in previous paragraph, I was a bit defensive at first for there was this ill-mannered (for better lack of words) man in lethargic looking jacket, headphones/IPad, grungy ripped sweatpants and shoes that looked like they were about to fall apart. I do not know about you readers yet FIRST IMPRESSIONS ARE EVERYTHING! For all I knew, initially, this was here a homeless or destitute individual going about trying to solicit change from laundromat customers. It is again my hope that someone looks into this matter. Oh lest I forget in a LOL moment, despite having started my laundry endeavors at 8:35pm, I finished my laundry tasks (both wash and 30 minute dry cycle at 9:30pm...well before 10pm closing time.

Our dryer is on the fritz suddenly…read more We are waiting for someone to come out and give us a repair estimate to decide if we are getting ours repaired or buying a new one. Since we are eating at India Palace (which is in the same plaza) anyway, we brought a laundry basket of wet clothes to throw in the dryer to dry while we have lunch. I have not used a laundromat in over 3 decades, so I cannot comment on prices. This place is very clean and nice, lots of machines but lots of customers as well. Perhaps it is not quite as busy during the week.

Update 2024. Name change: Main Street Plaza Laundry…read more Was that time of the year to wash all of our bedding including down comfort. Came back to this place because I like that I do not need cash - just load a card worn your credit or debit - Super convenient. I was pleasantly surprised to see that they remodeled, new floors, counters, and machines. Clean, all machines in order, and a live person working to make sure things go well. The bathroom is reserved, under lock (conveniently opens with the card), for customers so it is clean. Will be back next year.

Al, the owner and is staff, know clothing, fabrics and cleaning. I do not even bother trying to…read morefind a place cheaper place (if there is one), i find them truly honest and affiordable. I pay good money for my garments and I want them cared for properly. Not rich, but I'm very fussing. They never ever let me down. I suppose you could find a place that might be cheaper that ships their stuff into an mega plant (sweatshop) in Chicago and then brings it back to you, Good luck.

I walk to this location with my dog to pick up and drop off my dry cleaning...they are an excellent…read moregroup of people who really do a wonderful job. They always encourage and welcome my dog into their store and give her a nice treat but, most importantly, the staff do a great job with my clothing and I have never had an issue with them in over 4 years of using them. Highly recommend.

We've been to this location a couple times. Quality and service has been consistently excellent…read more Will continue to come back for all our dry cleaning needs.

I can't review the quality of the dry cleaning because I didn't use this service but I can vouch…read morefor the quality of alterations done at All Cleaners. I needed precise alterations done on many household items and Mi accomplished all the tasks beautifully. Every time I was dropping items off I felt welcomed and was always greeted with a smile. The price was competitive and I will most definitely be back and will recommend All Cleaners to everyone.

Terrible customer service and quality. After going there for 6 months my dress shirts were getting…read moreworn on the cuffs and collars. I initially thought it was due to age of short but after my new shirt came back with a scuffed collar I realized it must be how they clean shirts. I attempted to resolve with the owners and they argued repeatedly that it was because my shirts were old. When showing them the same brand shirt that was older without any damage they continued to argue and would not offer any solution to make things right. Stay away! They are unethical and their process will eventually damage your clothes.

I got some stains on an 80+ year old dress and they were able to get rid of them and recommend…read moresomething to keep it in good condition. Only 12$ for it too and the owners are very nice.

Provides excellent service, and more importantly excellent quality. Also does tailoring if needed.read more

I stopped here (after trying another place that was extremely overpriced) to see if they could fix…read morethe zipper on my favorite sweatshirt. The owner said yes and quoted me a price $15 CHEAPER than the other place. I even told him what the place would charge and he said that was too much. I got my sweatshirt back quickly and it's back to looking brand new! Next up may be some wedding dress alterations due to their great customer service.

I dropped off a sweater and a few other items to be dry cleaned. The other items came back fine…read more However one of my sweaters was ruined. The sweater was only worn once and was soft with no piling when I dropped it off. When I got it back the fabric was piling and falling apart. It wasn't a great quality sweater but when I returned to show them what I found I was told that it was my fault for buying polyester instead of wool and that it would have fallen apart at some point anyways so it's not their fault. Needless to say I left absolutely shocked. As a professional dry cleaning service they know fabric and if you know a fabric can't handle a service why would you continue to service it with risk of ruining it. The professionalism and customer service deserves 0/10.

If your looking for a great comparison check out this historical business…read more In this village, It's operational system has a vast array of specialized equipment. Surprising and appealing..

Went here to use dryers, since my dryer was broken. Incredible place, super nice and very helpful…read morestaff! Clean areas with many washers and dryers! Drying down in approximatley 20 minutes. Would highly recommend Wash Smart Laurdry in West Chicago!

I liked how quiet this place was, not a ton of people were there which surprised me because it's a…read morereally clean facility with all different sized washers and dryers

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Ive used this place for years and they constantly damaged my clothes and ruined nice pieces of…read moreclothing. However is responsible for washing clothes slashes bleach everywhere. Many articles of clothing will have bleach stains everywhere. When I complained and asked for reassurance that they wont ruin anymore of my clothes they canceled my scheduled pick up the morning of my pick up and all my clothes were stolen from the pick location. They also sent the email attached. VERY UNPROFESSIONAL, NEGLIGENT and CARELESS... Do not trust them with your clothes!! Im seeking legal action.