Great Owners. Was in Naperville for seasonal work. They did an amazing job. Friendly, fast and…read moreaccommodating. Would recommend!

It's a great atmosphere to wash and dry your clothes! I've been several times! I appreciate the…read morewarm friendly customer service!

Went here to use dryers, since my dryer was broken. Incredible place, super nice and very helpful…read morestaff! Clean areas with many washers and dryers! Drying down in approximatley 20 minutes. Would highly recommend Wash Smart Laurdry in West Chicago!

I liked how quiet this place was, not a ton of people were there which surprised me because it's a…read morereally clean facility with all different sized washers and dryers

Needed to go here when my washer died. Clean, big, nice machines, great owners, and an easy to use…read morecard you can recharge without lugging around lots of quarters. The machines also have an "extra" wash cycle for loads that need longer. I definitely recommend.

A joyful, welcoming laundry experience thanks to Renee!…read more I found Fast and Fresh Laundry online and decided to make the drive from Glen Ellyn to visit my son and do his laundry. I am so glad I did! From the moment I walked in, I was struck by how welcoming and joyful the environment was. Renee was the attendant on duty, and she is absolutely wonderful. Her nature is so helpful, professional, and warm. She thoroughly explained the process for using the machines and made sure I had everything I needed. The entire experience was fantastic, not only because of the great facilities but because of Renee's kind, friendly service. The laundromat itself is very clean and well-maintained, and I felt completely safe the entire time. It's a joyful and friendly atmosphere that made a chore feel more like a pleasant stop during my visit. If I'm ever in the area again, I will absolutely stop by just to say hi, even if I don't have any laundry to do. Do yourself a favor and go to Fast and Fresh Laundry--you will feel right at home!

I'm so sad to write this review. For years I have brought my large rugs here to be washed. I foster…read moredogs and so I need them cleaned every couple months. Today I got a call that the price had been increased and when I questioned it, I was told to come and get my rug. I have heard other people have had problems with the owners here, but I personally had always had a great experience. I am so very disappointed. It wasn't just a little increase, it was over 30%. I understand everything is costing a little more today, but I did feel that was extreme. I also feel as a customer we have a right to question and voice our complaint/concern, but apparently not here. **The owners reply if full of false statements: I did not raise my voice or get upset with the clerk that called me. So I was surprised when she called me back and said the owner would like me to come get my rug. *I did not brow beat the employee, I was nice to her, I asked her when this was increased because I come all the time. I came right away to get my rug. Had there been some offer to work with the price discrepancy I would still be a customer today. *I never said it was price gouging, I have a right to be upset with a huge increase. I then agreed to do it this time but was not sure if I'd be back. * The owner is the one who said I should come get it because he was not comfortable completing the job. As you see from his reply, he's not the nice man I thought he was. And that's sad.

Let me start off by saying that generally speaking have been a loyal patron of this business for…read moresome 15 years. My major reason for writing this here review is maybe can get the folks at WHEATON SUPER WASH LAUNDRY to do something about their laundry personnel (for better lack of words) and how he chooses to interact with (both potential and) actual laundromat customers. Before going further I may very well visit this laundromat during late morning to actually visit staff so can show cellphone photos that YELP might not allow to be posted. The central theme of this review might revolve around a hypothetical statement as such: " Hello Sir, my name is Jon Doe, and I work here. I am just wanting to let you know that last was typically is no later than 8:30pm, yet if you feel that you may be able to finish by ten o' clock pm, there should be no problems; have a good day. For good measure also, hypothetically displaying a name badge and or PRESENTABLE attire and or store 'garb' that says ' Wheaton Super Wash Laundry'. Instead, I was confronted by an individual who just confronted me in an accusational manner stipulating how it was after 8:30pm and you cant start your laundry endeavors. After a little back and forth and threats to call the police as well I pointing to the fact that there had been individuals who were starting their laundry tasks while I was interacting with this laundry staff. I would like to state that it was ONLY after seeing this individual with a yellow mop bucket and mop as he was (half heartedly) mopping the floor that I surmised that this individual worked here and that at that point I was going to write this here review. Before closing I would like to make a couple points that I do hope the store management owners will address. First off, as an important FYI, the actual time I attempted to start my laundry was 8:34pm. Secondly, this individual had no problems allowing other individuals to start their laundry tasks thereafter. Thirdly, as alluded to in previous paragraph, I was a bit defensive at first for there was this ill-mannered (for better lack of words) man in lethargic looking jacket, headphones/IPad, grungy ripped sweatpants and shoes that looked like they were about to fall apart. I do not know about you readers yet FIRST IMPRESSIONS ARE EVERYTHING! For all I knew, initially, this was here a homeless or destitute individual going about trying to solicit change from laundromat customers. It is again my hope that someone looks into this matter. Oh lest I forget in a LOL moment, despite having started my laundry endeavors at 8:35pm, I finished my laundry tasks (both wash and 30 minute dry cycle at 9:30pm...well before 10pm closing time.

The floors were dirty, the machines where you put the soap in were filthy. Sketchy people would…read morecome in and out and look around and leave. Thankfully, there was one other person in the laundromat with me or I'm not sure what would've happened. Do NOT go alone as a woman at night! On the positive side they do have Internet.

Came in to wash on a Sunday evening at 8:00 and upon loading the $9.00 washer (the largest…read moreavailable) the cycle began but did not spin at all. After 10 mins I contact the number posted in case of any issues and Henry (who stated he was the owner) answered the phone. He was really condescending when I was explaining what the issue was and asked if I could send a video. I then asked if he had someone on duty and for the 3rd time he repeated it how it was a Sunday and that was a good enough reason why no one was on location. Although the laundromat is open for business on a Sunday evening which is when most people wash. He was really nasty about the whole situation as if I was being a bother or if it was to his surprise someone was having an issue with the washing machines when half the laundromat is filled with machines with " out of service" labels tapped to them. He then abruptly stated how he would be at the location in an hour and this was at 8:17pm and he has yet to show. There was however a "volunteer" sleeping in the back who couldn't offer much assistance in the matter. Henry has the poorest customer service as a business owner servicing the community and I wouldn't recommend anyone coming to this piece of laundromat. He was adamant about having two locations this one for whatever reason seems to be an abandoned establishment while open to the public but no attendant on duty. Do better or close it down Henry with the poor customer service skills and horrible attitude!

Wonderful service, and they did a great job on some pretty unique items. They were honest about…read moreitems that they were not sure about. Even told me how we could clean one of our jackets at home. When they learned we needed our items before Monday, they arranged to have our items cleaned by Saturday, no up charge for the faster service. I guess I found a go to cleaner!

Friendly staff and they take great care of belongings ranging from ethnic to formal wear. A great…read moreimmigrant owned business to support!

There is not an attendant on site. The majority of washing machines are broken. The place is dirty…read more I have wasted a lot of time and quarters at this place. The management doesn't answer the phone.

No staff on site, help desk is closed. ATM has a card stuck inside so we could not pull cash out to…read moreuse change machines. We had to go to Chase Bank nearby and get cash and then quarters. On top of that, the row of larger machines in the back have a unit that is active but the slot that takes quarters has an obstruction blocking the slot. So we wasted detergent having to switch to another machine. Medium sized washers don't allow for temperature adjustment and the place just generally seems to be stuck in the late 90s/early 2000s. Not coming back here any time soon.

This place was great. My son and I had four loads of laundry and the attendant was very helpful…read more The machines worked well. When we were done, my son asked me for a Gatorade in the vending machine -- but I had used all of the money on my card for laundry. The attendant overheard and bought him a Gatorade. How very sweet. It made a really rough weekend so much better. Thanks The Laundry Room!!

Awesome place! Clean, the owner is such a friendly person, helpful and overall welcoming. Machines…read moreare in great shape. Well maintained and gosh the cleanliness is so inviting! Also, offers laundry service at very competitive rates. Love this place ! Highly recommend!

We have been using this cleaners for several years now. It is owned by two brothers. Great friendly…read moreservice. Good prices and they always do a nice job. They will even provide pickup and delivery to your home or office

I have been using this cleaner for some time and they are consistent, nice and very helpful. I…read moredon;t know how they do it but before I even walk in the shop teyh ave my order ready. The staff calls you by name and thier prices are very good. Always done on time. I am impressed in this era of low cost, low service this place is great.

Very clean and well maintained laundromat. Our dryer decided to catch on fire so we went to this…read morelaundromat to dry our clothes.

The fact the he simply said that I was a liar was out of place this is the second time I've had…read moreissues with your employees. I work to hard to just give my money away, I come there for convenience I could just do it here at home but it's quicker there. Shame on that man and his attitude. 7/14 @10:54 am.