Great customer service great cleaners! I took a cream pea coat that had some crazy stain on it. I…read morereally had no expectations that they would be able to remove the stain. I got the coat back just like brand new!! Price was also great. This is not my closest cleaners, but I will truck over to give them my business!! Keep up the good work Phoenix

I love this place and the people that work there. They are some of the nicest, most accommodating…read morepeople I've ever met. I accidentally spilled a lot of water on the only clean clothes that I had as I was on the end of a long business trip. I was looking for a laundromat to dry my clothes before my work meetings started and was lucky enough to come across Phoenix. After I explained my issue they took the time to get my clothes dried and pressed in a very short period of time. They staff was very friendly and the environment was very welcoming. I highly recommend Phoenix.

The GM contacted me and apologized for the confusion at drop off which caused the confusion. They…read moreoffered a credit which I accepted as store credit instead of refund to show good faith. Hopefully future experiences are better. The gesture is appreciated with way.

They got my cloths out quickly and done well. I would recommend to anyone in the area that is…read moresearching for a new cleaners

Extremely rude workers and not nearly as quick as other cleaners. They said it would take 2 days…read morefor me to pick up 2 dress shirts -- I took them to Yale Cleaners instead and picked them back up the same day.

Good service, but they are a little pricey and I don't feel like their heavy starch is all that…read moreheavy. I ended up re-starching my clothes on my own after going there. Convenient? Yes Good price? Not so much Would I return? Probably in a pinch but if I have the time, I'd just do it myself because I do a better job.

Had maybe 2 mistakes in the 30 yrs. Ive been going there. Great customer service, ALWAYS!!!read more

The worst experience I have ever had. I dropped my clothes off at 7:15 am and they told me they…read morewould be done by 4-5 I arrived about 20 mins early and was told they will be done around 5. I waited and I had 2 pairs of jeans and one shirt. All supposed to be starched extra heavy. When she handed me the jeans they were still wet and wrinkly. I told her I was not going to pay for them like that and she said there's nothing she could do. I am highly upset with the quality of this store. Every piece of clothing was half done and done absolutely terrible.

Lived near this clenaers for over 3 years and they always do a great job. Never any lost or ruined…read moreclothes.

Fast and affordable. The lady who washed and folded my clothes was great, unfortunately I forgot…read moreher name. Highly recommend.

I brought in a shirt that I noticed had been discolored in a few places by what looked like small…read moredroplets of bleach that had somehow possibly been spattered onto it. I did not ask to be compensated in any way but simply asked the attendant to make someone at the plant aware of it so that they might take steps to avoid it from happening again. The attendant immediately became antagonistic and disrespectful in a manner that seemed as if he were trained to respond in that manner. Again, I asked for no compensation of any type and my only intention was to make the plant aware of what had happened so that they might prevent it from recurring. Rather than listen to this reasonable request, the attendant became hateful and verbally abusive. I was shocked and picked up the 14 shirts I had brought in to have laundered and turned to leave while the attendant resorted to taunting me and being exceedingly disrespectful. Needless to say, I will not be using Catoosa Cleaners in the future. I was so shocked by my treatment that I have to wonder if the attendant was having some personal problems that made him mentally unbalanced.

The staff at Waterstone are always friendly and eager to assist. They make an extra effort to move…read morethe drive thru line quickly and will come out to the car if someone is in front of me at the door. I have taken several items in with stains and they have always taken the extra care necessary to get them out. This is a great family business full of caring employees who go above and beyond for their customers.

Quick turnaround! Very professional and friendly service. If you have questions prior to taking in…read morean item for cleaning or repair, they are excellent at communicating.