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People searched for Internet Service Providers 1,375 times last month within 20 miles of this business.

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Cox Irvine

Cox Irvine

(264 reviews)

It's great when it works. But be aware that you are on your own when something goes wrong. The…read morecustomer service is an absolute rubbish. A few months ago our Internet speed went down from 100Mbps to 3Mbps. Yes, three. It took them about 3 weeks to get it fixed. In the process I have been in contact with mediocre customer service reps that are trained to copy/paste boiler plate responses. It doesn't matter whether they've given you an answer or ETA. They'd always ask, "Is there anything else that I can help you with?" so they can end it asap. This time around I had to move my service to a different address. The first rep that I talked to set up the install schedule. A day later I still didn't get any sort of confirmation. I contacted them again. Turns out that the schedule wasn't made at all. So I had to make another request. The rep that I chatted with this time was extremely slow and couldn't get a grip of the issue and task to be done. In the end, the install was scheduled. But wait... I ain't falling for this again. I immediately contacted them again to see if there was an install scheduled. Yes, there was, except that it was scheduled to be done at my OLD ADDRESS!! How can they mix this up?? Come on.. transfer of service to a new address that you were aware that was not in your system yet. Need any more clues on where to send the technician to? So, it took me the third time to get this simple job done.

inept company, inept employees I cancelled my phone services…read moreand they did not offer to unlock the phone at the time, so getting it unlocked 2 weeks later has taken over 7 hours on the phone and 11 agents and they still can't tell me if it is unlocked

OC WiFi Solutions - Commercial/Residential WiFi & security camera installations. We specialize in Ubiquiti Unifi, Edge & airMAX.

OC WiFi Solutions

(72 reviews)

Westpark

We've hired OC WiFi Solutions for multiple projects, full home network build-outs, enterprise-grade…read moreWi-Fi, and several Ubiquiti camera systems across different sites, and the experience has been consistently exceptional. Ryan is a true professional: knowledgeable, transparent, and relentlessly solution-oriented. He walks you through options up front, explains everything in clear detail, and always finds the right path, whether that's a smart alternative or a custom configuration. His workmanship is top-tier. Cabling is tidy, equipment is labeled, racks are clean, and everything is optimized before he leaves. Installations are fast and efficient, with zero wasted time, and his communication is excellent from quote to final hand-off. Post-install support has been just as strong, with quick responses, helpful guidance, and proactive follow-ups to make sure everything is running perfectly. If you need Ubiquiti done right, Wi-Fi coverage, networking, security cameras, license plate readers, access control, or multi-site deployments, this is your team. Ryan and his crew are some of the nicest, most trustworthy people you'll work with, and the results speak for themselves. He's completed numerous sites for us already, and we'll continue using OC WiFi Solutions for many more. Highly recommend.

Ryan - Thank you for the first-class security and wifi installations. Ryan was on time, efficient,…read moreprofessional and loaded with lots of great solution options. Ryan is just the best!

Cox Store

Cox Store

(227 reviews)

Quail Hill

I spent a total of 4 hours in one week trying to get COX issues worked out over the phone and chat…read morewith the corporate phone numbers . A total stressful waste of time. I finally called the Cox retail location in Irvine/Quail Hill and Julio was so helpful and honest, the whole team there was so nice. I drove out and they fixed me right up. Learned my lesson- just call or go into this local COX location for great service.

When I think of Cox, I can't help but laugh at just how lazy, unintelligent, and incompetent this…read morecompany really is. They sell a product but apparently have no clue how it works or how to provide customers with basic information about installing it. I'm talking about their useless cellular backup device. Asking someone at Cox to simply verify where this stupid little device connects to the modem is like pulling teeth. It shouldn't be this damn difficult to get a basic technical question answered about a product THEY sell. Merliza at the store didn't have a damn clue and became very argumentative when I went in looking for help. All she could do was repeatedly tell me to "go to the website," even after I explained that the website was no help and didn't provide the information I needed. Repeating the same useless answer over and over doesn't suddenly make it helpful. This has to be one of the stupidest-run internet companies ever created. How do you sell equipment that your own employees apparently know nothing about? Let's hope Spectrum cleans house, fires the lazy and unhelpful employees, and replaces them with knowledgeable people who are actually willing and able to do their jobs. Customers shouldn't have to fight this hard just to get a simple technical question answered

Cox Store

Cox Store

(159 reviews)

Woodbury

I am writing this review for the excellent service provided to us by David Cardenas. He was polite,…read moreknowledgeable, honest and best of all - he was able to resolve my concerns. I accidentally dialed the Woodbury store's number thinking I was calling the Quail Hill location. I intended to downgrade my service because as we all know, the rates are getting ridiculously expensive every year. Over a week ago, a rep at the Quail Hill location quoted us $ 90 to keep internet only. Prior to speaking to David, I called & spoke to a female representative from the Retention Department to see if they can lower my bill and I was told by the rep that those promotions have expired. She was trying to convince me that even with the higher rate at $ 217, that this was the best deal available, and that the promotion extended to me before was no longer available as they were taking a loss on those. I then asked for the $90 internet only pricing quoted by the Quail Hill rep and this female rep added another $ 45 to the $ 90 if I wanted to just keep the internet so over $ 150 for internet at 150 mbps. That was when I dialed the Woodbury store by mistake and David Cardenas picked up the phone. I explained my situation and he quoted me a price of $ 87 for my internet service bundled with HomeLife and the price will be guaranteed for 24 months. When my husband and I showed up the following day to pick up the modem, David confirmed it is $ 87 and no other catch. I had spoken to multiple people and nobody at Cox (store, chat or phone support) gave me this option. Everyone I spoke to (before David) provided a much higher price. We also asked David to price a package with TV as well, and his quote was a lot lower than the others. Kudos and thank you so much David! Cox needs more people like you.

I believe the employees at this location are commission-based. One sale person does not help the…read morecustomer of another sale person, even in emergency. We had a very good sale guy who helped us moving a few mobile lines to Cox. All worked well except for one line that didn't work. When we called in for help, our own sale guy was with another customer, no one else wanted to help and a guy just put us on waiting permanently.

Latisys - isps - Updated October 2026

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