FIRST TIME - Car not aligned SECOND TIME - Bumper falls off…read more I got my car repaired or (replaced) here around March 23rd. An 18 wheeler backed up into my parked car. It was taken there from my insurance. First The employee assured me that my car would look brand new and like nothing happened. He then said my whole bumper would be taken off. HE SAID IT WAS BE REPLACED. He said it would take about three weeks because that's what it normally takes. I got my car back in six days. it did not look brand new and the piece that was dented in was still visibly dented in. I took it back and the employee agreed that it did not look properly done. I left my car and I got it back the 2 days later because Aaron said he was waiting for the piece of the bumper. Two weeks later, today, I'm on the highway and my rear bumper falls off. I go to caliber collision and they tell me that, that part is not related to what was done when in fact, you have to takeoff the bumper to fix it and repair it. THEN clip it and screw to secure it. You cannot do it while it's on the car therefore you must tighten something back up once you put it back. There were screws missing and nothing was broken or chipped so it was impossible for anything to have been ripped out as the general manager was trying to say. Telling me it was repaired now not replaced. They tried to tell me that that must've happened after I picked up the Vehicle. I picked it up two weeks ago so something must have been loose two weeks ago for it to come offwhile I'm driving. I did not get rear ended I did not get into no accident. . No one has the time to f**k with me and rip it out and I wouldn't want my car in the shop again! due to work, so there's no reason that I'd lie about this or that I'd want to be doing this. They tell me they can give me the quote for the new repair. I shouldn't have to pay s**t when I just picked up my car and the part that fell off is related to where you guys repaired because there's no way you can repair it without touching that part. I looked under my car, screws were missing and, where the clips go They were still in place, nothing on the bottom was damaged. So nothing was ripped out. I'm thinking since I got my car back in six days that they were moving too fast and must have not tightened it properly, but of course they cannot take accountability and now I have to get it done myself. I messed up and told him I work in construction. I mentioned it because I would notice if anything happened to my car being that I don't park on job sites. So the general manager wanted to use this and say it was my fault and I must have went somewhere. Just called back and said they see warping on the clip holders I would not recommend. The Indian guy, (GM ) And Aaron.

5 Stars for Repair! My customer service rep was awesome…read more 1 Star for the "Interior Appearance" of my vehicle when I first picked it up. **This is a new 2026 vehicle, so it was dropped off very clean. **My car should have not been dirty at all, I feel like my car was driven around while it was not being serviced. *There was a pocket knife wedged in the seat, it could have punctured my leather. *Dashboard had white flour water looking residue all over it. *Both front floor mats looks as if they were washed in white flour water. *Back seats had the same white flour water residue, but on the seats and headrests. Why are you in my backseat when you are repairing my bumper? *Window sticker residue was left on the windshield.

I needed my headliner repaired on my 2005 Volvo V50. Don't judge me because it is not a classic…read morecar. My goal is to keep this car until it is a classic, my house is riddled with mid century modern furniture and I have a very specific eye for detail and design. This leads me to say Will's Auto Upholstery lived up to an exorbitant amount of expectations. The headliner was free of wrinkles, bubbles, loose edges and was smooth along all the areas where the fabric was rounded. They even vacuumed my girl out to get rid of all the residual adhesive that has fallen on the way to their facility. All the folks at Wills were kind, knowledgeable and down right awesome! Did I mention they worked lightening fast?! I can't recommend them enough.

I have been dealing with Wills Upholstery for over 30 years on many projects and have always been…read morevery satisfied

Had my front and back brakes done here. He didn't rip me off and gave me a fair price. Would have…read moregiven 5 stars if they would PICK UP THE DARN PHONE. I've been trying to schedule more work to be done but it seems these guys have fallen of the face of the earth!

I walked outside to drive the car and saw that my tire was flat. I tried to change it myself, but…read morecouldn't get the lug nuts off. I typed in roadside service, and found Carwise located not far from home. A nice young man came out and removed the lug nuts and put the spare on for me for a great price. I am so grateful for the help.

Called 15 exhaust places before finding Virginia speed. They knew exactly what I needed done to my…read morecar and didn't try to scam me. They worked with my schedule and were able to quickly help me. Loved the customer service will definitely go back there if needed.

I brought my 2012 Camaro to Va. Speed and it started out with the suspension and a small upgrade on…read morethe engine. By the time it was done everything was touched except the rear end!! The car is running great and I would highly recommend Tyler and his team to anyone!! The car runs and sounds awesome!! It has more than enough power. The next thing will be the wheels and tires!! Thank you Tyler and your team!!

The team at this location gave me great advice on how to go about my totaled vehicle. They are on…read morethe customers side. They will be completely honest with you.

I scheduled an appointment and was in an uber to go get my car to drive to the appointment when…read morethey called to cancel my appointment and said they didn't have any appointments until NEXT WEEK!!! Then why did you schedule me an appointment today???? Now I have to uber back to work. Thanks for totally wasting my time and money!

Brent, Is one of the most knowledgeable and honest tuners I've meet, I have had my ROUSH and my…read moreson's 06 GT tuned there,and referred a hand full of friends,I wouldn't go anywhere else. I live in Phoenix Arizona now,My Roush needed a tweek for the bad fuel '91' oct here, They sent me a new tune thru my Email,, NEED I SAY MORE !! AAAA++++ Tom Dimeck

Only giving 5 stars because that's all the system allows. Brent's knowledge base and customer…read moreservice was truly outstanding!! Truly amazing customer service experience. I don't take that for granted these days. I will definitely send my friends and associates to this business.

Beware! Had a lot of work done on my vehicle. To include an alignment. The vehicle continues to…read morepull to the right after the alignment. They also removed some armor on my vehicle and did not put it back on. It's a $200 part, being told since I drove off the lot they weren't responsible for it anymore. One representative told me they threw the part away. another one told me they had it on hand. Drove down to get it reinstalled When I got there, they told me they did not have it. Would not recommend this place at all to anyone.

ASK FOR LANDON! I've been working with him for months, getting my vehicle ready for an upcoming…read moretrip. He knows his stuff. He's given sound advice on what I need and what I don't - and that's the difference between an expert and a salesman. He's not just trying to sell you things you don't need and will make sure you get everything you do.

Excellent work, very friendly staff with great customer service over phone answering all my…read morequestions with patience and knowledge Good customer service from all, ladies in office and gentlemen in shop. They were fantastic. Performance on the work was done very nicely. I am so happy I got this done finally, been wanting to get it done for a long time now. My price they charged was $489. And I have a lifetime warranty and I can take it to any Line X in USA with No charge. I had an appointment set up for tomorrow Wednesday and I asked if I could bring it in a day early do to my job with crazy work schedule and I ask if I was able to pick it up later that day they were done or next day, they said that's fine. I brought in today for appointment tomorrow, they said they had a cancellation today and might be able to get it done today (a day early.) I said ok if not no worries. Called me few hours later said my truck is done and ready for pick up. Super quick. Reliable, trustworthy. Fantastic service.

The liner looks great! And the service was great as well. Would definitely recommend this place to…read moreanyone needing a bed liner, you will not be disappointed.