Brian, Brad and the team are top notch. I've been going there for years and they have never let me…read moredown! Highly recommend them! They have done work on several trailers and even made some custom pieces for my motorcycle.

Guys helped me with a trailer hub when I was in a bad way. Friendly and knowledgeable service…read more Highly recommended!

The pull start on my Toro Lawnmower broke and rather than try to tackle the job myself, I brought…read moreit to to the professional team at Land and Coats at 110 Gainsborogh Circle just off Battlefield Boulevard in the heart of Chesapeake. The staff here is very friendly and knowledgeable. They were able to repair my lawnmower quickly and professionally. The price of the repair was much lower than I anticipated and I am a very happy customer for life!

We called Land and Coates to pickup our riding lawnmower for a tune up and a possible oil leak…read morearound the oil tube. Two weeks later, we were told they couldn't find a leak but would still do the tune up. We agreed. 4 days later we received a text stating the mower was ready. We then paid the fee and was told the mower would be delivered the next day. The lawn mower was not delivered, no phone call, no text. I am giving them a 2 star rating, mainly because their communication is awful. we received no update about when we could expect the work to be done, nor did we get the lawn mower back in a timely manner as stated by this office. 3 weeks for a tune up.

I had an outstanding experience with Beach Lawn & Garden in Virginia Beach…read more I brought in both my Ryobi 40V string trimmer and my Ryobi 40V mower at the same time after they developed unrelated problems within a short period of each other. From the very beginning, the staff was professional, knowledgeable, and exceptionally easy to work with. The trimmer needed a new motor and switch, which they replaced under warranty. The mower had a much more difficult issue... would no longer start, and even after extensive troubleshooting, the exact cause couldn't be determined. Beach Lawn & Garden worked closely with Ryobi throughout the warranty process, kept me informed every step of the way through both phone calls and emails, and made what could have been a frustrating experience remarkably easy. I also appreciated that they were upfront about the $40 diagnostic deposit for each tool, and once the warranty work was approved, they promptly refunded the full $80 without any hassle. In the end, Ryobi chose to replace my mower with a brand-new current-generation model, complete with two new 6Ah batteries and a new rapid charger. While that was Ryobi's decision, Beach Lawn & Garden handled the entire process professionally and made everything go smoothly from start to finish. To top it all off, they were kind enough to hold both of my tools for a few extra weeks while I was unable to make the trip to Virginia Beach to pick them up. That level of customer service is increasingly hard to find. Beach Lawn & Garden has earned my trust, and I wouldn't hesitate to recommend them to anyone needing service, repairs, or warranty work on outdoor power equipment. They are knowledgeable, communicative, honest, and genuinely care about taking care of their customers.

I went in to ask them about what they do with RYOBI what I'd need to return a dead battery under…read morewarranty. I was just going to ship it myself after I can contact RYOBI smh that's another review lol.. anyway they told me they would do everything for me there, claim and all! Their customer service is so on point I legit thought they actually wanted to do all of it for me and not just could do it. So along with everything I've been told about this place and now this visit I will definitely be recommending them!

I'm honestly disgusted. This is probably been the most unprofessional place we've ever dealt with…read more It mostly has to do with the current owner. He is probably one of the most disrespectful human beings I've ever encountered. The that he treated my husband is so unprofessional and rude. I would never recommend this place to anyone! if I had a recording of our phone conversation, I would post it! Absolutely atrocious! Only come here if you plan on spending 1000+ dollars as they keep your lawn mowers for 4+ months!

I love Hank and his grandson but I think they took a break. My lawnmower worked well after repair…read moreby Hank.

My ride on lawn mower wouldn't start. Morrisons Power equipment offered to pick it up and drop it…read moreoff for $75, but they couldn't schedule a day to look at it for another MONTH! I called Judds and he came to me the next day, diagnosed the problem, picked up a part and fixed it the following day. All for a very reasonable price. HIGHLY RECCOMEND!

Very knowledgebable and a great guy. Highly recommend and came out to our location to look a…read moreseveral pieces of equipment.

I had to take my EGO 56V self-propelled lawn mower to Capital Repair Services in Virginia Beach,…read moreand they sent it to their Richmond branch for repair. The Richmond team worked directly with the manufacturer to quickly diagnose the problem, obtain the necessary parts, and complete the repair in a timely manner. A special thanks goes to Pete for taking the time to identify that my mower was still covered under the manufacturer's warranty. Because of his attention to detail, the entire repair was completed at no cost to me. The professionalism, communication, and customer service provided by both Harry in the Virginia Beach and Pete in the Richmond branch were outstanding. I highly recommend Capital Repair Services to anyone needing repairs on their outdoor power equipment.

Left my pressure washer there because I couldn't get it to start. I couldn't get it back until 3…read moreweeks later. They said nothing is wrong with it and I owed them $40. Lack of communication and professionalism.

Just had a BDS 8" suspension lift installed by them complete with Fox adjustable shocks. Staff is…read moreso knowledgeable and friendly and helpful. The best shop in the 757 for your truck/4x4.

What a phenomenal off-road shop!! I was in Virgina Beach visiting some family & happened to…read morestumble across ETA off-road !! Carter, Mike & their entire team are absolutely top notch !! They answered all my questions regarding suspension along w/ tire / wheel fitment on a new F-250 I'm planning on purchasing soon!! They were steering me ( no pun intended ) to the new S&B / One Up Off-Road kit that just hit the market. They said it corrects all the caster alignment issues & loose steering feel that a lot of other companies fail to address. Their knowledge is absolutely unbelievable. Even though I'm in Texas, we talked about me buying the truck in Virgina, having them outfit it, & then I'll fly out & pick it up !! Stay tuned as this is going to bribe unbelievable build that I want to trust them with!! Super excited !! Final pics will be uploaded !!

From MI staying in Williamsburg for a limited time and had to get a 2" hitch installed on my…read moreNautilus. Portsmouth was the only shop in the region that could get it done not just in 10 days, but the next day. They had the parts on site. They installed the hitch and a 7-way electric plug with no problems whatsoever. All the other dealers needed 2-3 weeks to get the parts! This shop is FABULOUS, they have a large inventory of Truck and RV parts and accessories. Their waiting room is generous in size and has a TV and WIFI. The staff is invested in your success and care about you. Working with them was a wonderful experience. They even give you a cash discount, if you want to save 3%. I'm keeping them in my rolodex. BTW, when we arrived the store was in a little disarray. They had adopted a cat with a broken back and the cat had some how gotten loose and was hiding in a wall - and they had been taking pieces of the store apart to save the cat. Heartwarming story and true to the spirt of the staff at this store. God bless them.

Drove over an hour to get there. Arrived at 9:00am. Hours posted say 8:00am. The door was…read morelocked and lights off. Waste of a trip. Change your business hours or show up to work on time.