Professional, polite and they even gave me pointers on future maintenance options to be mindful of…read more These guys are great and HIGHLY recommended.

Great service and great price!!! They even picked up my mower, told me everything that was wrong…read moreand fixed it in a few days!!

I had an outstanding experience with Beach Lawn & Garden in Virginia Beach…read more I brought in both my Ryobi 40V string trimmer and my Ryobi 40V mower at the same time after they developed unrelated problems within a short period of each other. From the very beginning, the staff was professional, knowledgeable, and exceptionally easy to work with. The trimmer needed a new motor and switch, which they replaced under warranty. The mower had a much more difficult issue... would no longer start, and even after extensive troubleshooting, the exact cause couldn't be determined. Beach Lawn & Garden worked closely with Ryobi throughout the warranty process, kept me informed every step of the way through both phone calls and emails, and made what could have been a frustrating experience remarkably easy. I also appreciated that they were upfront about the $40 diagnostic deposit for each tool, and once the warranty work was approved, they promptly refunded the full $80 without any hassle. In the end, Ryobi chose to replace my mower with a brand-new current-generation model, complete with two new 6Ah batteries and a new rapid charger. While that was Ryobi's decision, Beach Lawn & Garden handled the entire process professionally and made everything go smoothly from start to finish. To top it all off, they were kind enough to hold both of my tools for a few extra weeks while I was unable to make the trip to Virginia Beach to pick them up. That level of customer service is increasingly hard to find. Beach Lawn & Garden has earned my trust, and I wouldn't hesitate to recommend them to anyone needing service, repairs, or warranty work on outdoor power equipment. They are knowledgeable, communicative, honest, and genuinely care about taking care of their customers.

I went in to ask them about what they do with RYOBI what I'd need to return a dead battery under…read morewarranty. I was just going to ship it myself after I can contact RYOBI smh that's another review lol.. anyway they told me they would do everything for me there, claim and all! Their customer service is so on point I legit thought they actually wanted to do all of it for me and not just could do it. So along with everything I've been told about this place and now this visit I will definitely be recommending them!

I'm honestly disgusted. This is probably been the most unprofessional place we've ever dealt with…read more It mostly has to do with the current owner. He is probably one of the most disrespectful human beings I've ever encountered. The that he treated my husband is so unprofessional and rude. I would never recommend this place to anyone! if I had a recording of our phone conversation, I would post it! Absolutely atrocious! Only come here if you plan on spending 1000+ dollars as they keep your lawn mowers for 4+ months!

I love Hank and his grandson but I think they took a break. My lawnmower worked well after repair…read moreby Hank.

Ken and his crew tore down our old deck and replaced it with a beautiful new one. Very precise…read morework, great crew, and excellent customer satisfaction. I would recommend this business!!!

I had Ken and crew build my shed a couple years ago. They did a great job, so this time the job…read morewas replacing a fence. Crew worked hard and did a great job. Weather didn't cooperate, but still got the job in a timely manner. They were creative not having the ability to build a straight fence line. With trees and such. Both my neighbors and I are very happy with the results. Overall, great experience. Highly recommend.

I had a few interactions over the phone and internet with Hennessee and ultimately did visit their…read morelot and test drive a car. The staff was overall professional, just misleading to get me on the lot. On site a good experience, but also disappointing in the condition was misrepresented of the specific car I came to test drive. There was physical damage to the car which was an immediate no for me. The sales person was professional and explained that it would be repaired. My advice is to not advertise until after repairs. They were not dishonest in trying to hide anything and I respect that. I really cannot stretch to a 3 since they wasted my time. 2.5 rounding down.

I purchased a 2015 Murano Platinum AWD the experience was quick and smooth. They even went above…read moreand beyond to assist me with contacting my insurance company. The entire experience was like buying from family.

I had to take my EGO 56V self-propelled lawn mower to Capital Repair Services in Virginia Beach,…read moreand they sent it to their Richmond branch for repair. The Richmond team worked directly with the manufacturer to quickly diagnose the problem, obtain the necessary parts, and complete the repair in a timely manner. A special thanks goes to Pete for taking the time to identify that my mower was still covered under the manufacturer's warranty. Because of his attention to detail, the entire repair was completed at no cost to me. The professionalism, communication, and customer service provided by both Harry in the Virginia Beach and Pete in the Richmond branch were outstanding. I highly recommend Capital Repair Services to anyone needing repairs on their outdoor power equipment.

I took my Ego lawn mower to this place after an experience from another repair company that left me…read morefeeling very uncomfortable. My mower was less than 2 months old but needed to have the self propelled mower replaced as it was defected. The first place on the list that would repair Ego mowers was this other place that had a 30 dollar deposit which would be refunded after the warranty covered the repairs. What made me uncomfortable was the fact that the wait was over a month before they would look at it. Not only that, it would be sitting outside in the elements (or a somewhat covered area still outside). It was the hottest time of the summer and I felt with an electric mower, it wouldn't be good for the components, the fading or whatever would occur in that months time. I didn't like that and called Capital. Capital answered right away and said they could have it seen in less than 2 days and repaired as soon as the parts came in. I was looking at a week vs over a month. Their deposit was 60 dollars however I didn't care about that because I knew it was covered by ego. Everything went very smooth and a week later, my mower was fixed and back to brand new status. It was actually better than new because the motor to the self propelled was defected from the beginning. I got the deposit back with no hassle and was on my way. I was thrilled with the service and for certain would be taking my equipment back here if ever needed. Oh, I did mention to them the other place had my mower outside and he was shocked to hear that especially with an electric one. He took me over to the warehouse that was an actual building and showed me where my mower would be. That was the icing on the cake! I highly recommend this place for your repairs.

My ride on lawn mower wouldn't start. Morrisons Power equipment offered to pick it up and drop it…read moreoff for $75, but they couldn't schedule a day to look at it for another MONTH! I called Judds and he came to me the next day, diagnosed the problem, picked up a part and fixed it the following day. All for a very reasonable price. HIGHLY RECCOMEND!

Very knowledgebable and a great guy. Highly recommend and came out to our location to look a…read moreseveral pieces of equipment.

Great people both at courtesy truck world and courtesy auto sales!!!!! Very friendly peopleread more

Needed a truck. Found a likely candidate in autotrader and went to Courtesy on a cold, snowy,…read moreblowy Saturday to take a look. Dave was great. Friendly, answered all my questions without being pushy or overbearing. The price was right, the miles were low and we made a deal on the spot. I've had the truck for a couple of weeks now, even used it to tow my old broken truck (on a trailer, total weight almost 10k lbs) back from Salem, VA without an issue. I'm happy with my purchase. Courtesy Truck World did me right.