s/w Ms. Jennifer at the chesapeake location and she is just fantastic very knowledgeable about the…read moreequipment and helped me by walking me through on how to get my riding lawn mower started again and I am every so very thank you and just welling to help. This is what customer service is about caring, listening to customer, and being able to accommodate to those in need. For every thankfull, Jerry Vernon a real customer

I have three John Deere mowers: two Z-Tracks and a X500. This is the second year I have used…read moreQuality Equipment in Chesapeake to do the winter maintenance on them. They have been fantastic, and both Greg (the chief service tech) and Jenifer (service advisor) were amazing! They were clear on the pricing and worked on all three of my mowers in a timely fashion. I recommend them to anyone looking for a quality maintenance job, and one that is fair. Thank you, service personnel of Quality Equipment in Chesapeake. I will be back to see you next winter!

Walked up and was greeted by a cranky old man. He claimed to be the owner. It was weird, I almost…read morefelt like I walked into someone's house. I got turned off immensely and turned around after he said "why are you here". I won't spend my money in places that act like this. I was looking at buying a mower.

So I walked up and started talking to the man about my lawnmower. I don't know much about them…read morecarburetor wise.and he got offensive real quick when I couldn't explain what i needed right off the bat. ( I mean that's what you here for right is to explain what I need) He was so drunk I could smell it on his breath man so I just left. As I went to walk away he called me a fucking nigger and said what kinda business you run here and he said not one that likes serving guys like you with there pants sagging . I went there for a gas leak and left with alote of rasit words thown at me you drink at home dog .should have beat his ass

Went there for a repair and they charged me $150 for a repair which was the threshold where they…read morewould give me a call if they want me to proceed. Never got a call and they charged me right at 150. Could've bought a new blower for the amount they charged. Was a loyal customer for awhile, won't be going back.

Brought in a Ryobi string trimmer head for warranty service. There was a $60 deposit which I was…read moretold would be mostly refunded, minus shop supplies. After a week or so, they called to tell me the repair wasn't covered by the warranty and that not only would my deposit not be refunded it would be another $60 for the repair. When I arrived to pick it up they initially told me the remaining balance was $98. After a couple minutes they then told me it was $74. I grudgingly paid it but felt very taken advantage of. I would have just bought a new one for what this "warranty" service ended up costing me. I would not recommend avoiding this place.

I have used their services twice to delivery dirt and much and both times I have been very pleased…read morewith their service and prices. Their prices are reasonable as are their delivery charges. Also their phone person is very friendly and was able to tell me how much materials I needed for my project. Overall a great experience and at a reasonable price. Will definitely be using them for my gardening needed.

I recently dropped off three pieces of lawn equipment, two were ready within the week the last…read morepiece , an edger, they weren't able to find a part , but the work they did and other parts they replaced are stellar, I would definitely go there again