purchasing a preowned certified Outback was a quick and easy process until I was home and reviewed…read moremy bill. I noticed a large charge that I signed for and was not aware of. I called my salesman and the message was relayed t the general manager, Mr. Nelson DeMello, who subsequently personally reached out to me. He understood the problem and accepted my word that this popular option that I signed for was never mentioned to me. He apologized for the misunderstanding and immediately sent me a check for the amount in question. His demeanor, fairness and integrity is a credit to him and Brewster Subaru. I doubt if many car dealerships would offer the same satisfaction. Everyone in the process of the purchase was business and customer centered in this new modern dealership. I have no hesitation to recommend the dealership to anyone.

I love my new Crosstrek!!! I am new to this brand as I bought my first Subaru last week. I was…read moreabout to get a new upgraded Jeep the next day, but thought to just check this store out as I pass it on my way home every night and have never considered Subaru as an option. I was surprised to find that the new models felt very sporty, sharp, upgraded technology, comfy, and really really nice... enough so that I got very interested in changing my mind to consider the Subaru over my Jeep! My sales person Kayla was outstanding... her knowledge about the cars, options, process, etc and her great personality and patience with my questions makes her stand out as the best I have ever dealt with in my 8 car purchases at dealers throughout my life. And let me mention she also stayed very late after store closed to help me as I arrived close to closing due to my work schedule, as well as the time she spent when I picked up the car to teach me how to use all the cool gadgets in my new car!!! She took care of me from start to finish!! She deserves the best sales person of the year award!!! I also met the manager, Nelson, which he was absolutely wonderful as well... he has such a welcoming and very friendly/nice personality, his kindness, patience, knowledge, and help with deciding which car was the right fit for me, was so appreciated. He offered me a very fair trade for my car which I really appreciated. I will add he also stayed very late after hours to help me decide which car was the best fit for me, which was soo nice of him. He is truly the best store manager I have ever met !!! Rich, the very nice and helpful financial gentleman that spent time to provide, review, and process the paperwork for dmv, loan, trade, etc was also fabulous. He answered extra questions I thought of and offered me a few other options with the loan and protections which also really helped me as I finalized everything. I really enjoyed my time with him as well... such a great man. Due to all of the reasons I listed above, I decided that night to buy a Subaru, not just from any office, but from that office in Brewster, put the deposit down, and drove off with my new car the next day. My new purchase happened and was based on the outstanding teamwork of these 3 individuals and the experience and service they provided to me. Thank you for all you have done for me, I am so happy I walked in your dealership that night..was the best 'let.me check this place out' I have ever tried... walked out happier then when I walked in. I know their service dept must be as good.. I love my new dark gray hybrid Crosstrek.. it is gorgeous and has the best technology features!! Not to mention the safety ratings are top of the top and is known for being the best in the snow too, need here in CT. All my neighbors and coworkers are making comments that they think it is beautiful and hot.. very sporty!! Every day I can't wait to drive to and from work for my 1 hour commute.... I just love driving in my new Subaru... I am sold.. I love Subaru now!!!... Btw.. I also love the app that I can turn on my car ahead of time from anywhere, to get cool with ac or warm the heated seats while I wrap up at work, etc .. or check to make sure I locked my doors and lock them.. and can turn on horn and lights to scare off potential losers trying to get in the car... while I lay in bed or anywhere! I highly recommend if you dont live close by, take a ride to Brewster Subaru, it is worth it for the experience and to drive off with a gorgeous car/SUV, etc.!

Had all four breaks and rotors replaced on my Mini Van in January of this year by Barry's…read moreautomotive. About two or three months in I noticed a shimmy in the steering when the breaks were applied while going downhill and +40 mph. During routine tire swap, asked mechanic to look at rotors. He said breaks were in good shape but rotors were warped and to take it back to mechanic that replaced them as most mechanics have a year plus warranty for defective parts. NOPE not here at Barry's Automotive in New Windsor, NY. The Lady running the shop said their warranty is 3 months. I checked called three other repair shops; two were yon year and one said 2 years.

Took my car to Barrys for an AC issue. Daniel was fast and fair. $200 for labor, repair (o rings…read morewere leaking) and Freon refill. Been an ice box ever since.

I brought my car in for an oil change and tire rotation, and they also took care of an ECM recall…read morewhile it was there. I dropped it off after hours using the drop-off box, which made the whole process super easy and convenient. By the next day, they called promptly to let me know my car was ready for pickup. Everything was completed quickly and professionally, and the communication throughout was excellent. The biggest surprise was finding out my first service visit was completely free! Fast turnaround, friendly service, and an overall great experience. I'll definitely continue bringing my car here.

Incredible! I have '24 Silverado with 29K miles that has a damaged sensor for park assist. I'm…read morebeing told it's not covered under the warranty! Cost to replace the sensor ~$800.00. (Is it considered a safety feature? )What's the point of a warranty!!! Another money grab!? Also the truck bed outlet cover snapped off. You can't get a replacement cap, you need the whole outlet assembly replaced. Although I don't blame the dealership for a poor design of the outlet, it seems like another money grab. I was warned about this dealership and should've heeded the warning. A call to GM is next!

Terrible business. I brought my antique jeep down to them and they refused to work on it. They said…read morethey didn't want to deal with it because it couldn't be left out in the rain and snow in their yard while they got around to working on it. I told them if they called me I would bring it to them on any day they said they could do the work. They said no. It was to much bother for them.

Have been using Rob and his team for around 10 years based on a referral from a long-time customer…read more Rob is a wonderful no BS guy who also happens to be an excellent mechanic. They do great work and what is needed. I have never experienced recommendations of unneeded work/upselling that I have seen from others. I have so much confidence in Rob, that I drove my daughter's car to him to deal with a transmission sensor as I had knew he would handle the repair without drama and add ons. I highly recommend. Steve

They appear to be a laid back group. Do not be fooled. They know their stuff…read more They solved a problem, no one could figure it out. the part is no longer available so they worked around it and resolved it with out any change to the appearance of the interior.

Extremely unprofessional experience…read more I drove an HOUR to Bimmers Only specifically to have the motor mounts replaced on my BMW. When I arrived, Graham told me the car would be finished around noon. Since I came from far away, another employee told me it was completely fine for me to wait inside. While waiting, my mom politely asked Graham for clarification about the price. She was still a little confused, so she asked again.( I personally called Bimmers only before and we agreed on a price but my mom just wanted clarification from Graham).We were NEVER disrespectful or rude we were simply trying to understand what we were being charged for. Graham suddenly responded, "Why don't you and your son get in your car and go home? I don't want to work on your car." I was completely confused and tried asking him what the problem was. His response to me was, "Listen, I don't want to deal with you or your mom. Find someone else to work on your car and go away." Absolutely ridiculous way to treat a customer who drove an hour to your business and was simply asking for clarification about the price. We weren't yelling, arguing, or causing any problems. Asking questions about what you're paying for should not result in being spoken to like that and kicked out of a shop. I came here ready to pay for the work and left because Graham refused to work on my car after we asked a simple question. Extremely disrespectful and unprofessional customer service. Based on how my mom and I were treated, I would not recommend Bimmers Only.

I took my 2014 Lexus to Michael. At first I was intimidated by all the luxury cars out front but I…read moreneeded my car fixed. Michael is honest and had excellent communication while my car was being worked on. I highly recommend Keane's auto works for any vehicle.

Mike and his team of expert mechanics have been servicing our cars for several years. They go above…read moreand beyond to take care for our vehicles, whether it's something simple like changing fluids, or more complex job that require greater techical skills. Whether you have a foreign or domestic daily driver, or an exotic show car, Keanes's can handle it. If you have a car that you care about, I highly recommend them.

if I could give them a lower rating I would. my buddy dropped off his truck for an inspection on…read morehis transmition and when he got the truck back the headlight clip was broken, the engine oil was over filled, the trans oil was low, and just overall the truck ran like complete shit and the oil pressure was way high. I would avoid this place if possible bc your gonna end up leaving worse then what you went in with.

My friend and I tried to purchase a car through this dealer and we were given the runaround…read more Submitted the required forms and was told "the lender is working on getting me documents. I will let you know once they send them to me". Never heard back from Kevin after that....no update, nothing. Paid $ to insure a car that I'll never drive.

Dylan was great! Very helpful. Glad I came back for a new Mazda! Made buying a new car, very…read morecomfortable.

You can't go wrong when you have Adam Dean as your Go To Guy! The best salesman with a big heart…read moreand truly nicest person! My experience has been top notch at this location! get a car from Adam and you will thank me later