Marissa is THE BEST! She is very professional and makes you feel super comfortable when receiving…read moreservices! I have been going to her now for 2 years, and she has always given me the best lash fills and uses the highest quality of products. I also started getting Brazilian waxes from her, and she does an amazing job! Highly recommend to everyone and also especially to people who are new to getting lashes or waxes.

I love her work, she is a very friendly lady. Makes you feel comfortable and at home. I've been…read moregoing to her for my lashes for about 3 years now. Would highly recommend!!

I had a lot of breakage from bleaching at home and it left me w really short hair. And Deidra…read morebrought me back to life five stars for not only my hair but for making me feel comfortable. Definitely recommending her to everyone for their extension and braid needs. Great prices too! Definitely a small fee compared to the confidence she gives from the job she does!

Ashley is the best!! She listens to what you like with lashes. She's also very flexible with…read morescheduling, affordable, fast, and professional!! I get so many compliments on how my lashes look so natural!

I've gone to Royal Nail Spa a handful of times now and have been meaning to write a review. I…read morewanted to leave an honest review because I've noticed a lot of complaints about pricing. Yes -- this salon is on the more expensive side, and they do charge separately for things like gel polish, reshaping, etc. However, all of those prices are clearly listed on the menu. I feel like a lot of the negative reviews come from people not fully reading or understanding that the manicure/pedicure base price does not include gel, which is an additional cost. Personally, I think the pricing is worth it because you truly get what you pay for here. The technicians are very detail-oriented and really take their time to make sure you leave happy with your nails. I never feel rushed, and the quality has always been consistent for me. I also think communication is key when getting your nails done anywhere. You have to communicate what you're looking for in terms of shape, color, length, etc. I've personally never felt uncomfortable being honest or speaking up if there was something I wanted adjusted, and they've always been willing to make sure I left happy. I typically go to Mimi, Ni, or Bella, and they always do an amazing job. If you're looking for a salon that focuses on quality and attention to detail, I definitely recommend giving Royal Nail Spa a try.

I moved to Livermore about a year ago and have been coming here for pedicures. My previous…read moreexperiences have been great, and other technicians have always done a good job, which makes this review especially disappointing. Unfortunately, my experience during my most recent visit was not up to the standard I've come to expect. First, the salon advertises a 5% discount for cash payments. However, when paying in cash, I was told they do not provide change and my total was rounded up to the nearest dollar. While the amount was small, it felt misleading and took away from the advertised discount. More importantly, my pedicure service felt rushed with Timmy. I requested a square shape for my toenails, but my big toenail was cut crooked. I didn't notice until after the service was completed. The polish application was also uneven, and my pinky toenail was only partially painted, with a noticeable portion left uncovered. Because I've had positive experiences here in the past, I'm disappointed to be writing this review. I understand that everyone can have an off day, but the quality of this service did not reflect the level of care I've previously received. I'm not sure if I'll be returning.

Every time I get my nails done here they do an amazing job! They have a ton of pretty colors to…read morechoose from and they're very nice people very kind and sweet. I always come back

Very disappointed!!!…read more I asked for a tortoise brown nail design and showed the nail tech a reference photo before we started. He immediately began the process without asking me to choose a color. I noticed he was using a black base instead of brown, so I showed him the reference photo again, multiple times. Even after that, he continued with a streaky gray base and added a few random black dots and swirls. When he was already applying the top coat, I asked if this was when the brown would be added. He looked confused. I tried to be patient and showed him the reference photo again. Instead of correcting the design properly, he just added a brown shade on top that looked more like a purple-gray tone. He never asked if I liked the result and simply kept going. After that, I moved to the chair for a basic pedicure. My friend also got the basic pedicure, but I somehow finished before she did even though she had already been sitting there for 30 minutes. The whole service felt very rushed. There was also very little communication throughout the appointment. When he finished painting my toes, he just got up and walked away without saying anything. We actually had to ask if we were done because no one told us. Overall, the experience felt rushed and unprofessional. The technician said he could do the design I wanted but clearly did not know how. When I asked if the nails could be fixed, they told me no and said I should have said something earlier, even though I had shown the reference photo multiple times during the process. Very disappointing experience.

Confirming my past reviews after today's visit. This review is specifically about foot massage…read more Foot massage by Qi is top class. She doesn't rush through it. Her technique is really good. I will visit again. Felt so relaxed after today's session. Thank you Refresh spa!

Very pleased with the massage. It is a little confusing to pay before the service that hasn't been…read morerendered yet. All in all I get it, I am sure people have walked out without paying or didn't speak up to tell the massage therapist how they like their massage, so we all suffer but hey that's life! I love that they got the knots out of my back!!!

ALEYA IS YOUR GIRL. Aleya is so amazing this is the second time I have gotten my hair done by her…read moreand I am in awe! Not only is she super friendly but she has such an amazing personality- it genuinely makes you feel so comfortable in her chair. Time flies when I get my hair done by her because she is such a vibe and it always looks so amazing. It lasts for so long and feels so great. I will always come back for her she is the BEST.

I've been going to Trevor for over 5 years and she's always been consistent. She's very detailed…read moreand takes her time to make sure everything looks right. She does great work. This was my first visit to her new location and I loved the vibe. The space feels great and all the products smell amazing. Highly recommend.

I was trying to make her correct the Eyelash retention, and she refused to do so, and she even…read morecanceled my appointment. Not very professional all I really wanted was some sort of correction and that didn't happen.

I went to Jordan for micro needling and she was professional, thorough, and my skin looks better…read morethanks to her!

Tried for the first time. Great place for a lash lift. Super friendly. Decent prices.read more

I had a poor experience here. I am shocked since my experience in Castro Valley was a positive one…read more First, my gift card did not work. I showed proof of purchase from the CV location. I still had to pay AGAIN since they couldn't figure out the problem. I had to wait 2 weeks for a reimbursement. I had called prior to making the appointment about the card being purchased in CV. I was assured there would be no problem. The manager/owner seems to place issues with the service there as a "customer" issue (miscommunication, corporate office issue, wrong information input, etc), from the emails I received. I would not recommend this place. Also, many of my lashes have fallen off.