Conveniently located in the Solo buildings, it's easy to access by skytrain, but parking there can…read morebe a bit hectic. The lobby is decorated with their standard purple and white decor, clean and simple design. The girl at the front desk was very pleasant and friendly. My appointment was pushed back 10min with no notice, but not a huge dealbreaker for me. Vanessa was great, and made you feel comfortable without being too chatty. Love that you can easily book appointments online. The pricing is definitely on the high end, but it was convenient, the room and equipment were clean, and they did a good job.

The previous manager/staff is no longer there so I am back at this outlet…read more I still prefer to go to a place which specializes in waxing and they do train their staff. Sometimes the management will ask existing customers via email if they will like to be "model" for the trainee staff to practice on. It will be a free treatment and you provide feedback on the experience. Pretty much a win-win situation. Covid-19 safety protocol is in place here. To minimize waiting inside, you are asked to come in at your appointment time. Mask is to be worn at all times. Hand sanitizer is there. Even before covid, this place already practices cleanliness with disposable paper cover on the treatment bed and pillow. One time use of spatula. No double dipping of wax. I definitely feel safe in here. The prices have gone up quite a fair bit by $5 or so and I hope it will remain stable. If it gets too expensive, I may either consider DIY or find other places or only go occasionally instead of regularly.

It was my first time getting waxed, ever!! Read all the glowing reviews and decided to choose this…read moreboutique. BEST CHOICE! Wency is so professional and kind. She answered all my questions and made the whole experience super comfortable. I arrived 5 minutes early and filled out paperwork. Then Wency showed me to the room (beautifully furnished) and instructed me on how to get ready. She left the room while I got dressed (I really appreciated the privacy of these moments). The whole process took 16-20 min. I thought I had good pain tolerance (I have many tattoos) but boy, did I underestimate the pain of a Brazilian Wax. Wency was very patient: she told me when to take deep breath and talked to me to distract from the pain. I felt really good after the appointment. Will be coming back in 5 weeks for maintenance! I liked the online booking system as well, fast and simple.

It's about time I posted a review for Wency. She's fantastic, hands down the best wax lady I've…read moreever been to and I hope I never have to find a new salon. I've been going to Waxmi regularly for the past 4 years, and every time, Wency is professional, thorough, clean, and such a pleasure to interact with. Waxing obviously isn't fun, but she makes it almost painless (for real!) and she has a gift for lightening the mood and taking the awkwardness out of it. She has become such an integral part of my hygiene routine, to the point where I see these regular appointments with her as self-care. I'm very prone to in-grown hairs and I never have an issue with her, she's literally that good!! Booking with her is easy and she checks in beforehand too so you can reschedule if needed, without paying any fees. She's a lovely person and is so great at what she does! 5 stars every time, 11/10!!

Visited today for the first time. I have never had pro waxing done before other than a little bit…read moreof facial waxing. Location is super clean and tidy, in the rear of a hair salon. Private treatment room with a bathroom nearby. Waxing services were clearly explained to me before we started. Questions were answered. I felt totally at ease by the time I climbed onto the waxing bed. As per the website, I had taken some Advil beforehand and was very well hydrated. The waxing itself was effecient and not as uncomfortable as I was expecting. Phew. I had my legs and underarms done. It has been a couple hours and all redness is gone. I love the results and entire experience, so have already booked my next two appointments. Thank you!

I discovered Savvy Wax Lounge from Yelp. Took a look at the 1 review, looked through the website…read moreand saw that it was super easy to book online so I decided to give it a shot. Marina, who is the girl that runs the place is a pro. She's gentle enough, but able to remove the stubborn hairs. She's also quite easy going and will listen to your concerns. I'll be going back for follow up appointments now. The address is correct, Savvy is actually located in the room in the back of the hair salon.

Whenever i take any service, i write review little later as the results will talk alot about the…read moreplace and its service . So, this waxing place is in the house. No doubt she is professional n sweet spoken. Very clean, efficient and quick to provide services. What i didnt like was the aftermath of waxing. I dont know if it was the wax or the way she did it that i got hair grow really quick. I mean whenever i wax , its easily 4 weeks releif but this time no. Also i found her no cheap. She charged the same price as my waxing parlour does. Only best thing is that she is available more then regular hours. Literally from 6:00 AM to 10:00 PM . All u last minute girls - this is ur place to go. Try to schedule an appointment n take only cash with you. She does take e-transfers .

Sati is truly a waxing and threading extraordinaire!! She's not only precise and very quick but has…read morea pleasing personality to match. Her special techniques made my services almost painless. To top it off, her prices are very affordable. She's amazing, talented and has perfected her waxing and threading craft!

Naomi is great for men's waxing. She makes you feel comfortable and it's not awkward at all.read more

Nice place in Chiro office and a very good location…read more at bottom of Lonsdale. Naomi - is personable, efficient and knowledgeable. Value proposition is very competitive- All good .

Love this place-- I've been here for 15 years, through two owners both who have been lovely and…read moreprofessional. Maria (the current owner) has been wonderful to me, helping me with my nails that are thin and keep cracking from meds I'm on. I totally recommend this place. I find it very calming there, with a lovely atmosphere. I usually get a shellac manicure and regular pedicure, and love them! I don't usually do these kind of reviews, but they are worth it.

Under new ownership from a few years ago. The new owner is kind, knowledgeable, skillful & the…read moreperfect balance of professional& personal - which filters down to her employees. Mom & I went for shellac pedicures - they were so helpful & patient with my elderly mom. I will definitely be back to try the other services as well.

Waxing and threading ... used to be good but lately it depends on the mood. The smaller lady does…read morea great job but she is not always there. The other woman (she is taller and heavier) really shouldn't be doing any type of work with the public. She missed the corner of my upper lip. Its only been 4 days and I need to find someone else to thread.

I've been to this salon a few times, but my most recent experience was by far the worst I've ever…read morehad. I believe it was the owner herself who did my eyebrows. When I walked in, she looked as if she didn't want to be there, offering no greeting or smile, and had a demeanor similar to an angry school teacher. She pointed to the chair, and asked me in a brusque manner, "What do you want to do today?" I specifically told her that I wanted to clean up my eyebrows without thinning them out. Despite this, she proceeded to roughly remove the hairs, causing me a lot of pain and leaving me with uneven eyebrows. When I pointed out that one eyebrow was thinner than the other, she refused to take responsibility for her mistake, blamed my eyebrows, and simply walked away. To add insult to injury, after threading my eyebrows, she didn't even apply any gel or cream, which is the usual practice to soothe the skin. When I asked her for some, she rudely extended her arm out to me with the gel and told me to do it myself. To make matters worse, I had gone to the salon two days before my birthday, and now I have to celebrate with thin, uneven eyebrows and a couple of scars. I'm extremely unhappy with the service I received, and I won't be returning to the salon. I do want to mention that during a previous visit, another esthetician, a kind and patient woman from Bombay, did an excellent job on my eyebrows. However, based on my most recent experience with the owner, I cannot recommend this salon. If you're looking for someone who is gentle, patient, and follows instructions, I suggest you look elsewhere.

First experience having a facial and it was AMAZING!…read more The booking process was super easy, I messaged them on Instagram (I was referred by a friend), and I got an appointment within 2 weeks. I received a confirmation email, and a COVID-19 questionnaire via email as well. Lots of parking too, it's located in a little plaza in Richmond. I didn't know what to expect since it was my very first time getting a facial, and I was immediately impressed by the interior/decor at the front desk reception area when I walked in. It's very modern/earthy/chic (eg. white walls, natural plants)- and definitely feels very calming and relaxing. I booked my appointment with Lisa Liang for a La Cachette Signature Facial, and she was very sweet and patient as she walked me through what to expect. Bonus: The washroom are gorgeously decorated as well, and very very clean. The facial lasts a full 1 hour and 15mins or so. The rooms have soft ambient music playing, and the heavy sheets are super super comfortable - you could easily take a nap! I'm not well versed in their products, but various cleansers, exfoliant and peels are gently massaged into my face. Mines ended with a cold jelly mask thing. They use a lot of G.M. Collin skincare products (I also got 2 samples on my way out). My favourite part was starting and ending with a deep breathing exercise with essential oils, and also a little face/head massage at the end. The La Cachette Signature Facial regular price is $135, but I went for a limited time 50% off promo. Overall, it was a very pleasant & relaxing experience. Service was great, and the place was very clean. Highly recommend this place (and Lisa of course!).

Desperately needed a new place for waxing all the good bits. Found this online, highly rated. I…read moreagree. Also hard wax is amazing and I won't be going back to soft wax. Mostly pain free experience after a long wax hiatus. I will be going back. Great customer service. Very clean. Not rushed. Loved it.

Sonika was amazing! I hadn't gotten a wax in quite some time, but Sonika made sure I felt…read morecomfortable and was very easy to talk to in terms of calming my nerves and ensuring I was aware of how to maintain a proper post-wax routine, as well as ways to make my experience less painful in the future. Overall I had an amazing experience at this location and will definitely be returning!

I am genuinely saddened to be writing this review. I have been a loyal client of Stripped Wax Bar…read morePort Moody for over 4.5 years and have recommended this location to many friends and family. Today, I arrived a few minutes late for my appointment and was immediately told by Sonika that only half of my service could be completed. While I understand that lateness can affect scheduling, what was disappointing was the way the situation was handled. I was spoken to in a rude and confrontational manner, accused of not valuing her time, and made to feel reprimanded rather than assisted. When I tried to discuss the matter with reception, no effort was made to resolve the issue beyond suggesting that I submit feedback by email. To make matters worse, another staff member came out and told me to lower my voice, despite the fact that I was speaking calmly and respectfully throughout the interaction. If anything, it was Sonika who was being loud and confrontational. I found this both unfair and upsetting. In over four years as a regular client, I have never had a single complaint. That is why today's experience was so shocking and disappointing. I encourage management to review the recordings from today, as the level of customer service I experienced was far below what I have come to expect from this business. Sadly, after today's experience, I will not be returning and regret having recommended this location to others.