Carmen is the best. She is one of the best tattoo artiest and removal experts in her field. I've be…read moreworking with Carmen for about 10 years now and I have always been very impressed with the results. I had horrible tattooed eyebrows removed and she did an excellent job--Carmen really saved me after that bad choice. Since then, I come back for pertinent makeup. I have always been impressed with Carmen's expertise and her devotion to the highest quality of work.

just now New My…read moreexperience thus far has been wonderful. Maria is very talented and knowledgeable about this field, and she ensures that you understand every step of the way. Communication is always on point, appointments are always on time, in any questions that I may have are answered on a timely basis. My Tattoo Removal means a lot because it is closing a chapter of my life that I no longer want to reopen and thanks to her. I'll be able to remove that image off of my body and one day out of my mind.

I do not know how they do it, but every person who works here is amazing!! Every time I go in for…read moremy appointment I'm greeted by the sweetest human beings and it makes me feel so at ease, which is important when you are paying money to put yourself through pain. The treatments work quickly and effectively and I could not be happier with the results so far!! But I have to specifically call out Jasmine Aubrey at this location because this angel saved me from a mental breakdown the other day!! I had lapsed on my 6-8 week period between appointments and was absolutely freaking out about it and she went so far above to find me some appointments at another location!! She literally saved me from absolutely losing it!! She is one of the nicest people and you can tell she genuinely loves what she does, and that's something I think the world needs more of. 10/10 service here - if you're thinking about laser hair removal or facial treatments/botox/cool sculpting etc, go with this place. It is the BEST!! Thank you LaserAway! I can't wait to be done with my treatments and glide through life like a slick little hairless porpoise

LaserAway Arcadia taught me something I wish I had learned sooner. A clinic can look sleek, sound…read moreconfident, and still offer shockingly little beneath the surface. Clear & Brilliant: My experience began with six Clear & Brilliant sessions. During the initial video consult, I was given bold, unwavering promises about reducing a raised scar on my face. The certainty was impressive, almost theatrical. Six sessions and $1,800 later, the scar looks more noticeable than before. When I brought this up, the story shifted instantly. Suddenly, Michdlle told mr something completely different, as if the original promises had never been spoken. A dermatologist later confirmed what LaserAway never mentioned: some chains simply don't have the equipment to treat certain scars, but they'll still sell you the package anyway. That realization was the first crack in the façade. Filler: Then came the filler. I received cheek filler in October 2025. A few months later, I developed a soft, fluid‑like pocket in the exact area where the filler was injected. When I called, I wasn't met with concern. I was met with contradiction, deflection, and a tone that suggested my questions were an inconvenience. At my follow‑up appointment, the clinical trainer took photos and briefly "consulted her team." Within minutes, she returned with a conclusion that felt pre‑written long before I walked in: not filler‑related. No explanation. No curiosity. No genuine attempt to understand what was happening. Just a quick dismissal and a recommendation to see my primary care provider. The entire interaction felt like watching a performance where the lines were memorized, the expressions rehearsed, and the outcome predetermined. It was impossible to ignore the disconnect between the polished image they project and the lack of accountability behind it. I explained that I had never experienced anything like this before and that the swelling appeared exactly where the filler was placed. My concerns were brushed aside with the kind of practiced detachment that only comes from repeating the same script to too many dissatisfied customers. LaserAway Arcadia offered me contradictions, dismissals, and a complete absence of responsibility. I walked in expecting expertise. I walked out realizing I had been treated like a transaction, not a patient. If you're considering this location, let my experience be the warning I never received. Some places shine brightly on the surface, but the moment you need honesty or support, the lights go out. Stay away!

I used to recommend this business to people in the Arcadia area but I won't anymore. I had some…read morenot-so-great customer service from them in the past but let it go as I assume maybe the receptionist was just grumpy and having a day. But it was on more than one occasion. It seems like they're annoyed if you ask questions. Which is usually what people do when they are uneducated about what you're asking and get uncomfortable. I was asking the receptionist who the first tech was that I saw who moved and then came back. Instead of making it a smooth conversation by just looking at my past appts to see who my techs were, she said, "do you remember their name?" No I just know it was the first girl I saw." "Ok well you've seen 3". Ok so the first tech." It was just going back and forth like she wanted to make things difficult and to keep asking me questions guessing the name of the techs. So I asked her if she could read me the names of the techs so I'm not guessing. Why do people purposefully make things more difficult? I am a Fitzpatrick 4 and when I called to ask about the Fitzpatrick scale, the girl didn't know what a Fitzpatrick scale was. Not a good sign. I only decided to come to hello laser for the specific laser GentleMax-Pro and they are extremely close to where I live. So basically out of convenience I'll give them a go. It wasn't until I called about one of my last appts out of 6 to see how long I should be off hydroquinone before doing laser. She didn't know what that topical cream was, which is shocking as it's a BIG contraindication with laser. She said, "I'm sure 48hrs is good." I said, "oh wow, really? Only 48hrs? Are you able to ask to make sure? I don't agree with guessing when it comes to laser and people's skin." She abruptly repeated again, "48 hrs." So I decided to wait 2 weeks to be sure and then go in for my laser. Glad I did. The lack of education and care of their customers, is frightening. Be careful customers. Laser is not a device to play around with. Once something goes wrong it's nearly impossible to undo. With laser studios, you sign your life away so they can't and won't be held responsible if something goes wrong. Even if they guided you incorrectly. Those girls have way too much downtime and not having enough knowledge. Maybe they should be studying so they can learn proper contraindications with medications and devices before booking anymore appts. And stop arguing with customers. It's extremely unprofessional.

I'm VERY much into the BEST customer service, best solutions. and best pricing...and I received all…read more3 plus the bonus of a beautiful and clean interior. So here I am letting you know that Erica (supervisor) was so kind, the receptionist was super adorable, and Dr. Kira was very professional, gentle, and informative. I felt very safe and comfortable receiving a brand new service (filler) and I am EXTREMELY happy with my results. I was scared because I've seen what I would deem as disaster-results on other people from OTHER medical professionals, but I chose Hello Laser based on the before and after photos, the phone conversation I had with Hayley (the Scottsdale supervisor...Phx is closer to me so I chose the Phx location), and the conservative approach! Just do it!! Hello Laser is amazing! All of them in every location!!!!

I went to CleanSlate last November after facilitating a switch from a pharmacy provider to…read moreCleanSlate. I bounced around from their North Phoenix office to the Gilbert office. They are constantly short staffed and its a different face each week you visit. I had signed up for counseling services as well as medication monitor and order. After several month of CleanSlate pushing every reason in the book to maintain a bi-weekly schedule which over course included co-pays and insurance billing I was told that CleanSlate could no longer facilitate counseling services to me. This was in February. I was literally "fired" from their practice being told I was not maintaining a schedule of "every other week" for the pharmacy. Fine. I said I would continue my counseling with Angela to which she and the Gilbert office said was no problem. Well in February it was a problem. I went to what would be my last counseling session which after four months of counseling there is a certain understanding and progress with the therapist. Nope, I was told I could no longer utilize CleanSlate for counseling. So after thousands of dollars I was told to take a hike. May is mental health month! Maybe CleanSlate should evaluate their primary and core reason for service: To help individuals overcome mental health challenges. Further - The Minnesota based company has continued to bill me for dates I never attended sessions. I have repeatedly told the billing department that I never attended those sessions and was released from their program in February. They won't hear it! They are now putting me in collections for $90 (2 sessions) that never occurred. So not only am I out almost $1600 in medical cost to this shady provider but they will put me in collections for two sessions that never even occurred. I would steer clear of CleanSlate - There are many providers in Arizona that take an empathetic approach to their clients. Not CleanSlate - To CleanSlate it is all about the dollar. They will overbill and charge for sessions that never occurred. Further, they will dump you after a short period if you will not continue to escalate your visits and payments. NOTHING about CleanSlate is about mental health and recovery. They are a money grubbing organization that utilize the patients to profit and grow their business.

Maureen is the absolute BEST!!! I had her remove a small tattoo on my wrist and it's COMPLETELY…read moregone! She's now removing a second tattoo of mine and it's significantly faded and am excited to see the end result once we're finished with it.

I have a big, dark neck piece i was immediately depressed and unhappy with. I contacted the owner…read moreearlier this year and she got me in at her other location which was quite a drive. This one opened up only a few minutes from my home, so I was super happy we didn't have to drive far! The spa is spacious and clean, I was made to feel comfortable and taken care of, and the whole process was a breeze. I feel I'm in the best possible hands for laser removal in AZ, I cannot recommend enough.

Kind & professional took good care of me. Knowledgeable about what they do. Definitely recommendread more

Removery purchased the tattoo removal shop I was going to (Delete Tattoo) and although I'm…read morerelatively satisfied with Removery's services, the overall experience is worse compared to Delete's offerings. Specifically, Removery doesn't offer the "extras" that I enjoyed at Delete - no numbing options (cream or injection), no ice packs to go home, no squishy stress balls to squeeze during treatment, no ability to call and talk to this location directly (all calls go to a national call center). I previously purchased a package of treatments with Delete so going elsewhere is not an option for me (a large sunk cost!), plus I'm not sure there's a better choice in town. While the nurses and staff at Removery have been kind and pleasant to deal with, the lack of "nice to have" additions has left me feeling glum about the whole buy out process. It's a bummer that none of the Delete staff decided to stay after the buy out - constantly dealing with new people is another negative for the customer. Getting a tattoo removed is a slow and PAINFUL experience and any extra comforts are so appreciated. I hope Removery decides to offer ice packs and numbing options again - these would really improve the sessions! I experienced several months of cancellations on behalf of Removery towards the end of last year and feel like that could have been handled more professionally. They cancelled my session via text with no explanation, requiring me to reach out and ask what's up. Apparently they didn't have any trained staff to perform the sessions. OK, that's understandable, but a courtesy call to explain and reschedule for a future date would have been appreciated. Then, my rescheduled appointment was cancelled again, leading to a large gap in my sessions and a delay in getting this dumb tattoo off my body.

Beyond impressed & happy I found a place to get rid of my tattoos!!…read more Establishment 10/10 Employees 10/10 Pain level 4/10 some tattoos I didn't even feel anything from them icing it first, but my arm sleeve was a different story, but it's so quick that I was able to stand through the pain* spicy pain* but definitely manageable. Everything has been perfect!! soon as I registered online for an appointment, I was immediately messaged the next day and was quickly added to the books for my first appointment. At your first appointment they will take pictures and measure all your unwanted tattoos. Hopefully you're not like me and have over 10 They also was able to give me a quote and start my first payment and get me started all in the same day which was totally awesome. The manager Joel happened to be there & this guy was totally awesome he made sure to go over all the details and pricing and reassuring with everything. His accent is totally awesome as well so if you get the chance to meet him you're never gonna forget him. The ladies that work there Barbra /Alex are the sweetest ever !! I love finding an establishment where the employees actually love their job! Alex removed my tattoos & even gets hers removed there as well so that was reassuring to know that the system works! after my first day I could see a tiny bit of a difference, and I'm only at my first session. Next week is my second session and I will be recording some videos for my TikTok. Feel free to follow me to check out my progress. Freckledfacemeek.

Check the address. They have moved. I would recommend this…read moreplace for tattoo removal. Get a consultation everything is completely explained to you in detail Staff was nice and I would definitely go back

I have been so happy with the progression of my laser hair removal! I've done underarms, lip,…read moreBrazilian, and legs and have had amazing results in all areas. Tatiana is such a pro, very sweet & easy to talk to, and takes the time to make sure I'm comfortable. She goes above & beyond with providing me all the info I need regarding pre & post treatment. Love this place!

Wonderful results. Customer service is like talking to an old friend. Very kind very gentle…read more Amazing crew. I highly recommend it.

Extremely nice staff that is super helpful with the services and packages. Every time I go in there…read moreeach staff member is so nice. That's a huge draw for me. The hair removal itself is great as in I have seen a lot of improvement over the years if hair removal.

"I recently received filler treatment from Jacqueline, and I couldn't be happier with the…read moreexperience! She was professional, knowledgeable, and made me feel completely comfortable throughout the process. Jacqueline took the time to explain everything clearly and ensured the results looked natural and balanced. I'm thrilled with the outcome and highly recommend her to anyone considering aesthetic treatments!"

Everything!!!!! From start to finish. Professional and results are fabulous. Can't wait till next…read moretime.

Best esthetician in the game!! Love love love Lindz! She truly cares about her clients face and is…read moreso up to speed on skincare. My brows are always on point and she is such a pleasure to be around! I look younger as the years thanks to her and my dedication to listening to everything she tells me to do! You will be doing yourself and face a favor by adding her to your calendar monthly!

I saw her work on IG a while ago but couldn't get in right away cause I was pregnant:( then breast…read morefed my son...Well this past Valentines Day my hubby surprised me and scheduled my consultation. I went in and met Lindsey who is very professional and informative. Her shoo was very clean and easy to find. She went over everything with me and scheduled my appointment. I just got them done today and I cannot tell you how much I LOVE my brows!!!! I've gotten SOOO many compliments on them! Lindsey is a miracle worker cause had like none and now I have EYEBROWS and they are gorgeous!!! Thank you Lindsey. I'll update this later with a healed photo.