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LaserAway

4.2 (668 reviews)
Closed 10:00 am - 6:00 pm

Services - LaserAway

Acne treatment

Anti-aging

Laser hair removal

6 More Services

Laser bikini area hair removal

Nonsurgical body sculpting

Pore cleansing

Skin brightening

Tattoo removal

Wrinkle treatment

LaserAway Photos

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Recommended Reviews - LaserAway

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I took this on Aug 3rd. It clearly lists the cool sculpting as unused.
Lindsay R.

In 2021, I purchased several packages of laser hair removal and CoolSculpting at LaserAway. Unfortunately, my experience with CoolSculpting was terrible--the post-treatment massage was so painful it entirely eroded my trust in their providers. It left me flinching through laser sessions, which barely worked because they kept the settings at the lightest level. I eventually gave up, felt gaslit, and assumed my packages had expired. Fast forward to this past August: by chance, I stopped into the West Hollywood location. To my surprise, the receptionist was incredibly helpful. He looked up my account and found I still had over $2,500 of unused CoolSculpting and laser hair removal sessions. He kindly helped me exchange it for a new round of brazilian laser hair removal, plus swapped upper-leg sessions(hair is blonde) for underarms and even a small amount of Botox. I was relieved and actually willing to give LaserAway another chance. During that discussion, I planned to keep two CoolSculpting treatments, but later decided it just wasn't for me. I emailed a cancellation request four days before my appointment and received written confirmation of acceptance. However, while I was traveling in Europe, LaserAway reneged on everything--they revoked every single redemption the receptionist had restored. In the end, I not only lost thousands of dollars but also wasted time and energy on a bait-and-switch. What started as a chance for them to rebuild trust turned into an even bigger disappointment.

Karen K.

Very professional friendly and a wonderful atmosphere. Giau always greet you with a smile she is very knowledgeable about product and services. The nurse Sara performs the procedures in a clam and relaxing stress free environment. I recommend West Hollywood staff everyone here is kind.

Riselys N.

I've been treated very nicely and with empathy at LaserAway. They have the best customer service and are always accommodating! Scheduling appointments is easy and convenient. Giau (Yow) has been super kind and incredibly helpful. She is a model for customer service - if I had a business, I would hire her. Highly recommend LaserAway for their outstanding service and professionalism!

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3 months ago

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LaserAway Reviews in Other Languages

Ask the Community - LaserAway

I have a small finger tattoo I did years ago. I'm a minor but would I need parental consent? I need to remove it for my job.

Hi! Yes, parental consent is required for individuals who are under the age of 18.

How much for Botox per unit?

Hi there! The cost of Botox, as well as our other treatments, can vary based on your needs. To provide you with accurate and detailed information about costs, we recommend scheduling a consultation with one of our specialists. During this visit,… Read more

Can anyone share how much it is for coolsculpting and laser hair removal? It's such a hassle that they don't provide this info on their site.

Don’t See Your Question? Ask Away!

Review Highlights - LaserAway

Rating: (5/5) The location director Darius explained to me in depth new ways of how to care for my skin.

Mentioned in 36 reviews

Read more highlights

dr LASER

dr LASER

4.3(366 reviews)
0.5 miHollywood Hills West
$$

DO NOT GET ScAMMED. DESTROYED MY FACE. Worst customer service experience ever. I bought a pack of…read morelaser hair removal sessions with Dorothy over phone. She sounded super professional and knowledgeable on talking about their machines etc. Then on first session I got upSold on facIAL microneedling. I have had microneedling TWICE up the street at plastic surgeon dr Gary Motkyie office. They were more expensive by $150 and dr laser offered Prp so I figured give it a shot. I SHOULD HAVE KNOWN BETTER THEN TO LEAVE MY FACE IN THR HANDS OF A MED SPA. Ive never had a worse recovery from facial microneedling. Filler in upper cheek got dissolved and migrated down so I now have chipmunk cheeks, the practicioner Lexi was super aggressive and did my under eye. ---neither of the other two times did they touch my underye---and I now have dark marks like ive been punched in the face there. ABSOLUTE NIGHTMARE. I also had been upsold for body microneedling and pre paid $825 and have been emailing with a manager named Kacie who has played phone tag, is never at the phone, im constantly told to email her. My first email went out Dec 19 requested a refund for this as they destroyed my face I dont want them touching my body. And it is now Jan 9 and still no resolution. They are ignoring, not responding. Absolute disgrace and embarrassment to the beauty and esthetics industry. This place is a chain and a total chop shop. They have my prepaid full amount of $1200 for laser hair removal and 2 sessions done in a faulty machine. And now $825 prepaid in body mivroneesling that I cant get a refund for because no one will respond. And I have the damage control to deal with on my face. Re laser hair removal: I have 2 laser hair removal sessions on leg and bikini. The first nurse was a sweetheart. I wish I remembered her name. However the machine was faulty. Kept glitching (turning off mid session, she kept having to turn it back on and re calibrate). That said I "felt" it. The slight rubber band snap. The second session I had Lexi ---the same practicioner that did facial.microneedling with zero bedside manner----who when I told her I felt literally nothing--dismissed me saying "I upped your levels maybe its the cooling". I responded rhe first girl also used cooling and im concerned this isn't going to work in number of sessions you all sold me. Dorothy swore the 8 should be enough. Separate issue but my hair re growth is as faat and furious as it was before the two sessions. Go elsewhere

This review is 3 years in the making. I began going to Dr. Laser to treat the back of my neck and…read morepurchased a large package, knowing it would take time to see results. Over the years, I kept going back, and unfortunately, this place is as bad as it gets. It's a revolving door of staff, you'll almost never see the same practitioner twice. The treatments/settings they do are never consistent as they all have different opinions on which setting you should be at. But what is the worst of all is that they are incapable of properly overlapping the laser so that the entire area is treated. 90% of the time I would need to go back a week later because there would be so many crescent moon shaped patches of hair they missed. The final straw was when I went in for front of neck. I thought maybe I finally want to try this. I regret doing this at Dr. Laser so much. The image I attached is a week after the first session. I think it speaks for itself, but when I went to follow up about it they gave me the same spiel they always do "your hair is in different phases of its growth cycle, this is normal." I really hate giving a company a negative review, but I truly believe its important that this place not be in business.

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dr LASER
dr LASER - Walking in area

Walking in area

dr LASER

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LaserAway

LaserAway

4.5(418 reviews)
2.0 mi
$$
19 years in business
Certified professionals

I'm so glad I wasn't deterred by the negative reviews. I was looking for a new place to do some of…read moremy favorite facial treatments and stumbled upon a promo for clear and brilliant. I've done clear and brilliant in the past so I already knew exactly what to expect. I was greeted by the lovely front desk. The girl asked me to wash my face and the restroom had facial cleanser and towels. I arrived 30 mins before my treatment to numb. And the numbing process was quick and easy. My lovely clinician aria was wonderful. I've had clear and brilliant before and aria asked me about my pain tolerance and concerns. She told me she was gonna do a stronger setting and I'm so glad she did. I felt zero pain and she was extremely thorough. The following day I had a bit redness but nothing too bad. They did talk to me as I was leaving about purchasing a package, I had purchased a one time $300 promo. But when I said I wasn't interested in purchasing a package the girl was totally fine. I will definitely come back again for more sessions

The worst of the worst. Beverly Hills is the same LaserAway office that sold me years ago on tons…read moreof "no expiration" packages to beat inflation etc., then later criticized me for not using my packages more timely and tried to rip me off, claiming I had nothing left in my account, and on top of that disrespectfully wasting my time by not providing me advance notice that my appointment had been canceled by them--- just a couple hours prior to the time of my appointment when I had already left for the day and was on my way; ironic, since they require 24 hrs advance notice from a client to cancel an appointment without penalty. I then sat around in the waiting room while Giau said she would look into it, only to then be told after waiting another half-hour that I wouldn't be able to be seen or have my issue looked into. Rather than take responsibility for their disorganization and unknowledeable personnel, they just point the finger from one employee to the next and send the client on a wild goose chase with no end. The manager TK claimed he would help me with my account and had scheduled me for that appointment, but later was evasive and refused to help get to the bottom of their errors, saying I would get a call back later in the day, but never calling back, then saying Giau was working on my case and would contact me that afternoon (that never happened). I was told other times by staff that Giau would call me right back the same day or the next day, only to find out later that she was on vacation for the whole week; how is it that their staff does not know when each other is on leave!? Turns out after much back and forth that they had to admit to having erroneously closed my account and had proof in their system the entire time that I had multiple services remaining, but instead of owning up to the gross error, tried to put the blame on me for not having finished the package sooner despite their "no expiration" policy. Seems the policy is just a false promise and ruse to get one to buy more, for since then I have read similar reports from other clients of their accounts being closed and being denied prepaid services because of errors committed by LaserAway.

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LaserAway
LaserAway
LaserAway

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LaserXX

LaserXX

4.0(46 reviews)
2.3 miCarthay

I have to say I am so pleased with LaserXX... I had a baby Botox treatment done with Doreen (PA),…read moreand she was incredible! I was so nervous to get any work done, but she had me feeling so comfortable as she walked me through each step of the process. Will definitely be coming back to LaserXX and asking for Doreen :) I also did tattoo removal, I will upload pictures of how my finger tattoo is looking after the second removal treatment. I'm no expert, but I think it's going away slowly but surely:

I've been coming here for a little over a year and have completed 6 sessions so far. I'm honestly…read moresurprised to see negative reviews, because my experience has been the opposite. I'm currently removing 7 tattoos - some only a few years old, others around 15 years old. The older tattoos faded much faster; most are nearly gone after 6 sessions, which aligns with what the staff told me to expect. One even had quite a bit of color, and it's almost completely gone now. I'll probably need just 1-2 more sessions for that one (due to the colors). The newer tattoos (all black ink) have also faded significantly after 6 sessions, though they're progressing at different rates. I did a lot of research beforehand and understand that removal depends on several factors - placement, age, colors, and how heavy-handed the artist was. Since mine were done by different artists, I can definitely tell which ones had more ink packed in. Based on that, I expect those will take closer to 10-12 sessions, which is completely normal and in line with the quotes I received elsewhere before choosing LaserXX. From my progress so far, I'm confident they'll be gone around the 10-session mark, with maybe a couple needing an extra treatment or two. A lot of people expect tattoo removal to be quick, but it isn't - it takes time for the ink to break up and for your body to process it, which is why you have to wait weeks between sessions. Sometimes tattoos even look darker or "blown out" at first as the ink breaks apart. I've noticed this especially with my fine-line tattoos, but over time they've continued to fade just as expected. I'd also like to add that I live a very healthy lifestyle. I eat well, exercise regularly, don't smoke, and take care of my skin - which I'm sure has contributed to my success. Overall, I don't think this place is a scam at all - in fact, I believe their pricing is very fair for LA. The staff is consistent, professional, and always pleasant to work with. It's the same team every time I go, and I've only ever had positive experiences. I'll definitely continue coming here and recommend them to anyone considering tattoo removal. I've added a few before and after pics to show my results. Most are even more faded than the photos, but I got another session today and they are too red to photograph accurately.

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LaserXX - After 5 sessions

After 5 sessions

LaserXX - Three weeks after the 4th session.

Three weeks after the 4th session.

LaserXX - After 1 session

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After 1 session

Cienega Med Spa - Our Modern Mona mural

Cienega Med Spa

4.6(1.2k reviews)
1.0 miBeverly Grove
$$
Luxury
Free parking

Yasmin, Mariah, Brynlee, and Montana were all so lovely and professional. They got me set up with…read moreeverything seamlessly and made the entire experience feel easy and welcoming. Yasmin especially deserves a shoutout. She is an incredible PA. Knowledgeable, attentive, and truly caring. She took the time to explain everything thoroughly and made me feel completely comfortable and confident every step of the way. You can tell she genuinely loves what she does, and it shows in the level of care she provides.

Excellent care- before, during AND after!…read more I had been getting B-12 vitamin injections at the Santa Monica Location for a little while and really liked their quick appointment availability, comfortable welcoming offices and friendly staff. I decided to try their injectables rather than continue with my Beverly Hills injector- I hadn't been going to her long enough to really be committed. We all love a one stop shop right? Sunday morning I was like... let me go back to work after this holiday looking *ahem* rested and refreshed (wink wink). Sad to say I am a spur of the moment kind of lady so when I reached out to Cienega Medical for a last minute time slot (as I always do) they didn't have anything available for me in SM buuuuut they could fit me in at the WEHO location in about an hour and a half. Sweet! I made my way over and you know how holiday traffic is in LA ~ a total breeze ~ so I arrived way earlier than I thought I would. They were happy to fit me in for an express facial as well! Winning! They were welcoming and pleasant- unlike the week or two wait I was getting used to at my BH clinic and the exasperation they'd give me when I wanted to add a spur of the moment service. (Girl if you don't take this money and fire up these stray chin hairs, come on... I booked a Brazilian how much worse can the chin be? dang) Anyway... My facial with Nicole was lovely and she was careful of my lash extensions but injectables is what we're here to talk about right? Its hard to mess up a facial but needles? Girrrrl I wanna talk about it first. Yasmin was knowledgeable and personable and not only listened to, but clarified my statements about my concerns. She made some recommendations regarding some areas I had been concerned about but I didn't even know there were treatment options for. Sold, ok? The price came back and I was a little shell shocked but hey- I was literally getting double what I had planned for so its not like it was unreasonable. The process was as quick and about as painless/painful as you'd expect injections to be. I'm only two days out but I already see the results coming. All that sounds great right? Well here is the magic of Cienega Medical: Im currently sitting at work bored because we're in the upside down week before the New Year so I was browsing their website and a special caught my eye... A special I was not offered when I was there two days earlier. Now I'm rarely one to complain or haggle on pricing but I was like- wait a minute. Why didn't anybody tell me about that when I was lubricating my credit card with tears? So I bit the bullet and called them to ask why. Honey... their Manager Brittany was like, OH I'm glad you called - that package just started like yesterday! I'll credit your account and you'll get the difference next time you come in, plus I'll throw in a lil extra sumthin sumthin for the trouble. Um ~ What? She was so sweet and forthcoming that I didn't even want the difference back- I had her throw it onto the tip I had left for Yasmin. (I know it was paltry - I'm sorry baby) The whole point of my call was really an exercise in taking my therapist's advice and addressing difficult conversations before they fester into real conflict or repressing my hurt feelings. Nobody wants to feel hoodwinked or taken advantage of and I must say that Cienega Medical Spa is far and above the best MedSpa I have experienced in LA and as a woman pushing 50 who prides herself on looking unquestionably 35 - these ladies are now officially my secret weapon. Special thank you to Nicole, Yasmin and Brittany for making me feel like a person and not just another pain that's paying. I'll be looking forward to seeing you all again! Thank you! This will be a Happy, Healthy New Year Indeed! #35 ~ 4 ~EVA

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Cienega Med Spa - Our lush Iv room with Zero Gravity energy pods available to use at no extra cost!

Our lush Iv room with Zero Gravity energy pods available to use at no extra cost!

Cienega Med Spa
Cienega Med Spa

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Think Again Tattoo Removal

Think Again Tattoo Removal

5.0(1 review)
1.6 miFairfax

1000/10 best tattoo removal in all of LA…read more I consulted with five different tattoo removal places in Los Angeles and spent a lot of time researching laser technology before choosing Think Again Tattoo Removal. I'm so glad I did, because they are truly in a league of their own. Most other places I visited felt extremely sales driven. They push you into expensive full removal packages, then use very low settings and quietly manage expectations so you never actually reach full removal. Several places even guaranteed I would have scarring AND couldn't show me real, complete removals from their own patients. Like why are you showing me patients you are actively treating, where are the results? That's what immediately stood out about Think Again. They use the best laser technology on the market and they pair it with a fractional laser, which makes a huge difference and eliminating that scarring. Most importantly, they showed me an entire BOOK of true before and after photos with REAL full removals. That level of transparency gave me the confidence to move forward. On my very first visit, I got to meet the owner, who is incredibly kind, ethical, and clearly runs his business with integrity and fair pricing, something that feels rare in this industry. The entire staff reflects that same energy. Kenzie is genuinely one of my favorite people on the planet. She is such a light, so kind, thoughtful, patient, and unbelievably knowledgeable. I ask a million questions, and she always takes the time to explain exactly how the laser works and why they do what they do. Today I went in not in the best mood after a rough week and tired from two hours of sleep and she completely turned my day around. I've only had three sessions, and some areas are already halfway gone. HELLO?! The progress has been incredible. Every single aspect of this place the technology, the results, the people, and the honesty, has exceeded my expectations. If you're searching for tattoo removal, the most important thing you can do is ask to see real, complete removals. I couldn't find that anywhere else and I doubt you will. Even if you don't fall in love with the vibe and people the way I did, you're guaranteed an exceptional, trustworthy treatment here. Best establishment in all of LA -- not just for laser, but as a company that genuinely values people. Highly recommend!

From the owner: Think Again Tattoo Removal is the global leader in safe, effective tattoo removal, now serving…read moreclients in the heart of West Hollywood on Melrose Avenue. With over a decade of experience and nine clinics across Australia and New Zealand, we bring unmatched expertise to the U.S. market. We specialize in one thing only—tattoo removal. Our team uses the world’s most advanced laser technology, including the award-winning Quanta Discovery Pico and fractional laser treatments, to achieve results that others can’t. Every treatment includes free fractional laser passes to speed healing and improve outcomes, unique to Think Again. Why choose us? The only Tattoo Removal Guarantee of its kind. The world’s largest gallery of completed removals. Registered Nurses and medical directors on staff. Price Beat Guarantee on any unlimited package using equivalent technology. Clinics in Australia, New Zealand, and the USA with a proven reputation. Located on iconic Melrose Avenue, our West Hollywood clinic is designed for comfort, safety, and privacy. Whether you’re removing a small symbol or a full sleeve, we’ll help you achieve clear skin with confidence.

Photos
Think Again Tattoo Removal
Think Again Tattoo Removal
Think Again Tattoo Removal

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Sheila Nazarian, MD, MMM

Sheila Nazarian, MD, MMM

4.7(295 reviews)
2.1 mi
$$
Luxury
10 years in business

I had an exceptional experience from start to finish. The entire team made what could have been a…read morestressful process feel smooth, comfortable, and incredibly well-organized. From my very first consultation, the staff was warm, attentive, and genuinely invested in answering all of my questions without ever making me feel rushed. The level of professionalism and attention to detail throughout the process really stood out. Every step was clearly explained, expectations were set realistically, and communication was consistent, which gave me a lot of confidence moving forward. The staff went above and beyond to make sure I felt supported, both before and after the procedure. What impressed me most was how seamless everything felt--the scheduling, preparation, and follow-up care were all handled with precision and care. It's clear that this team takes pride not only in their work but also in the overall patient experience. I couldn't be happier with my decision and would highly recommend their services to anyone considering a procedure. The combination of expertise, professionalism, and genuine care truly sets them apart.

I am 45 years old and have been seeing Dr. Nazarian for the past 8 years, and every experience has…read morebeen 100% positive. Over the years I've had injectables, neurotoxin, Morpheus, ProFractional laser, Pico Focus, Aviva and PowerPeels, and these treatments have truly helped me age in reverse while still looking natural. I also use her medical skincare line, NazarianSkin, absolutely amazing! Dr. Nazarian is incredibly talented, knowledgeable, and genuinely caring. She has a great eye for aesthetics, safety and always focuses on helping her patients look and feel their best in a natural way. What I appreciate most is her honesty--she has told me "no" many times, and looking back I'm actually very grateful for that. It's the reason I still look like myself and not overdone. Thank you, Dr. Nazarian, for your honesty, talent, and kindness.

Photos
Sheila Nazarian, MD, MMM
Sheila Nazarian, MD, MMM
Sheila Nazarian, MD, MMM

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LaserAway - medicalspa - Updated May 2026

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