1. LaserAway

0

West Hollywood, CA

Cancel

Open app

Search

LaserAway

4.2 (672 reviews)
Closed • 10:00 am - 8:00 pm
Updated 1 week ago

Request an appointment

Response time

10 minutes

Response rate

100%

Services - LaserAway

Acne treatment

Anti-aging

Pore cleansing

LaserAway Photos

From this Business

Recommended Reviews - LaserAway

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

I took this on Aug 3rd. It clearly lists the cool sculpting as unused.
Lindsay R.

In 2021, I purchased several packages of laser hair removal and CoolSculpting at LaserAway. Unfortunately, my experience with CoolSculpting was terrible--the post-treatment massage was so painful it entirely eroded my trust in their providers. It left me flinching through laser sessions, which barely worked because they kept the settings at the lightest level. I eventually gave up, felt gaslit, and assumed my packages had expired. Fast forward to this past August: by chance, I stopped into the West Hollywood location. To my surprise, the receptionist was incredibly helpful. He looked up my account and found I still had over $2,500 of unused CoolSculpting and laser hair removal sessions. He kindly helped me exchange it for a new round of brazilian laser hair removal, plus swapped upper-leg sessions(hair is blonde) for underarms and even a small amount of Botox. I was relieved and actually willing to give LaserAway another chance. During that discussion, I planned to keep two CoolSculpting treatments, but later decided it just wasn't for me. I emailed a cancellation request four days before my appointment and received written confirmation of acceptance. However, while I was traveling in Europe, LaserAway reneged on everything--they revoked every single redemption the receptionist had restored. In the end, I not only lost thousands of dollars but also wasted time and energy on a bait-and-switch. What started as a chance for them to rebuild trust turned into an even bigger disappointment.

Karen K.

Very professional friendly and a wonderful atmosphere. Giau always greet you with a smile she is very knowledgeable about product and services. The nurse Sara performs the procedures in a clam and relaxing stress free environment. I recommend West Hollywood staff everyone here is kind.

See all

8 months ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 months ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 1
Oh no 0

15 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 4
Thanks 2
Love this 1
Oh no 3
Photo of J B.
20
756
220

7 months ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 2
Thanks 0
Love this 1
Oh no 1

10 months ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 1
Thanks 0
Love this 1
Oh no 1

8 months ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 1
Thanks 0
Love this 0
Oh no 1

1 year ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 2
Thanks 1
Love this 1
Oh no 1

1 year ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of J C.
0
73
1

6 months ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Tina Z.
60
79
119

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of gema m.
122
7
22

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of R R.
0
1
0

10 months ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of g m.
342
45
11

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 2
Thanks 2
Love this 1
Oh no 2

11 months ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 1

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of TJ W.
125
28
47

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 3
Thanks 3
Love this 0
Oh no 2

3 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 6
Thanks 3
Love this 1
Oh no 1

3 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 1
Thanks 2
Love this 1
Oh no 1

3 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mira T.
290
13
12

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Savey C.
485
10
2

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 1

3 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Elaine C.
14
55
44

5 years ago

Business owner information

Photo of LaserAway Customer Service ..

LaserAway Customer Service ..

Helpful 1
Thanks 0
Love this 0
Oh no 0

Page 1 of 17

LaserAway Reviews in Other Languages

Ask the Community - LaserAway

I have a small finger tattoo I did years ago. I'm a minor but would I need parental consent? I need to remove it for my job.

Hi! Yes, parental consent is required for individuals who are under the age of 18.

How much for Botox per unit?

Hi there! The cost of Botox, as well as our other treatments, can vary based on your needs. To provide you with accurate and detailed information about costs, we recommend scheduling a consultation with one of our specialists. During this visit,… 

Can anyone share how much it is for coolsculpting and laser hair removal? It's such a hassle that they don't provide this info on their site.

Don’t See Your Question? Ask Away!

Review Highlights - LaserAway

“Rating: (5/5) The location director Darius explained to me in depth new ways of how to care for my skin.”

Mentioned in 36 reviews

Read more highlights

Cienega Med Spa - Our Modern Mona mural

Cienega Med Spa

4.6(1.2k reviews)
1.0 mi•Beverly Grove
•$$
Free parking
Free consultations

Shrabya is the most compassionate and knowledgeable NP…read more I couldn't recommend her more and I always request her. She makes me feel safe and cared for and has helped me overcome some of my nutritional deficiencies since I've been coming to see her. She has incredible bedside manner and you can tell she cares greatly about her clients and is truly invested in their well-being & passionate about her craft. She is the only nurse I see here and this is the only place I want to get my IVs and other treatments as well. Come see her ... I promise you will not be disappointed!!

The young lady African American i believe she never get Back…read moreto me for request on something else ? she had a very good smile ! by the way ! but not enough for customer service ! And I ask that day if it was a manager available that day but she say no this is why I'm Concern ? My apt was canceled because I didn't shaved my back and of course I did understand of course and say no problem with no hesitations but I ask her to get Back to me for something else she never did that wrong I even say you going to get Back to me ???? and I knew my unconsciousness was telling me no ???? and I was right ? That is bad customer service unprofessional really no feed back I just wanted a phone call for yes oh no ? to my question but she didn't That we call unprofessional and if the manager read this ? It's too improved your business ? doesn't matter positive oh negative ????? You have to call back the customer and maybe I can come back for something else ? Correct ? you losing a customer and it's true and 1 customer bring another customer? But anyway you didn't ? Good luck . I found another location bye the way . Thank you for understanding This is just to improved your Buissness that it ! She needs more training she is nice sweet but not professional Sometimes you have to go out of the box . Just pick up the phone and say I'm so sorry for today but you welcome to come back at anytime and we will take care of you that it Good luck More training on the front desk ???????

Photos
Cienega Med Spa - Our lush Iv room with Zero Gravity energy pods available to use at no extra cost!

Our lush Iv room with Zero Gravity energy pods available to use at no extra cost!

Cienega Med Spa
Cienega Med Spa

See all

Zavant Aesthetics - Non-surgical jowl lift in Burbank combines Fotona, Morpheus8, and PRP to tighten skin and restore jawline definition.

Zavant Aesthetics

4.6(1.1k reviews)
1.4 mi
•$$
20 years in business
Consultations available

I originally came here for Vbeam because it's surprisingly hard to find in Los Angeles. I'm so glad…read moreI found this place! Ornella has the patience of a saint. she answered my million questions without ever making me feel rushed. Everyone here is incredibly kind, knowledgeable, and honest. They take the time to explain everything before your treatment and give you detailed post-procedure instructions, so you always know exactly what to expect. I never felt like I was just another appointment. The office is beautiful, the prices are fair, and the entire experience has been fantastic. If you're looking for a med spa in West Hollywood that genuinely cares about its patients and makes you feel comfortable from start to finish, I highly recommend them!

Update to my prior review: After my original review, Zavant…read moreAesthetics publicly responded and asked me to contact the office directly so they could "resolve this." I did exactly that. I made another appointment and specifically requested to speak with management beforehand. I was then told that no complimentary treatments would be offered and was again referred to the consent form because it states that hair regrowth can occur after treatment. That response continues to mischaracterize my concern. My issue is not ordinary regrowth. I developed a substantial increase in hair compared with my pretreatment baseline after laser hair removal -- a recognized complication known as paradoxical hypertrichosis. Paradoxical hypertrichosis is a known, documented complication of laser hair removal; reported incidence is measurable and in some anatomical areas substantial. Because it represents worsening of the exact condition being treated, a reasonable cosmetic patient could consider it material to the decision to proceed. The consent form only warns of incomplete reduction/regrowth and hormonal growth, not laser-induced increased hair growth. That distinction is important. Telling a patient that some hair may grow back is not the same as informing them that the treatment itself can potentially stimulate more, darker, thicker, or denser hair than was present before treatment. I am not criticizing Zavant simply because a complication occurred. As a physician, I know that complications can occur even when a procedure is performed appropriately. My concern is the informed-consent process and the way this complication has been handled afterward. I was still willing to return and explicitly stated that I was willing to pay for another treatment. Despite that, my appointment was canceled and I was told that this was "standard procedure" until the manager, who was reportedly on vacation, could review the matter after the manager stated that my consent covered my concern and no complimentary treatments would be given. I then asked the person communicating with me to provide their name and asked whether there was an interim manager available while the manager was away. They would not even identify who I was speaking with, and no interim management contact was provided. In my view, that is highly unprofessional, particularly when dealing with a patient who is attempting to address a complication and follow up on the practice's own public invitation to resolve the matter. What is especially concerning is that the practice continues to rely on consent language about ordinary "regrowth" rather than addressing the actual complication I experienced. Patients considering laser hair removal here should specifically ask about paradoxical hypertrichosis and what the practice will do if treatment results in increased hair growth rather than reduction. I had hoped this could be handled professionally and amicably. Unfortunately, the combination of an incomplete disclosure of this specific risk, repeated characterization of paradoxical growth as ordinary regrowth, cancellation of my appointment even when I was willing to pay, and refusal to identify the person communicating with me has only increased my concern about how this matter has been handled. Below is a copy of my consent which clearly delineates hair regrowth and does not discuss the possibility of worsening/thickening of hair paradoxically. I believe this is not in good faith. I will not be referring patients to this practice again.

Photos
Zavant Aesthetics - PRP Microneedling at Zavant Burbank boosts collagen, smooths acne scars, improves texture, and restores a natural, radiant glow.

PRP Microneedling at Zavant Burbank boosts collagen, smooths acne scars, improves texture, and restores a natural, radiant glow.

Zavant Aesthetics - Our beautiful lobby at our West Hollywood location.

Our beautiful lobby at our West Hollywood location.

Zavant Aesthetics - Lip filler to perfectly enhance the natural shape of the lip.

See all

Lip filler to perfectly enhance the natural shape of the lip.

Prolase Laser & Aesthetics - We love seeing this lovely patient at Prolase!

Prolase Laser & Aesthetics

4.6(1.6k reviews)
8.4 mi
•$$
Free consultations
Discounts available

I had such an amazing experience getting a facial with Lilit, and I honestly couldn't recommend her…read moreenough! From the moment I walked in, she made me feel so comfortable and welcomed. Lilit is incredibly sweet, professional, and knowledgeable when it comes to skincare. She took the time to really look at my skin, understand my concerns, and explain what she was doing throughout the entire facial. The facial itself was absolutely amazing and so relaxing. You can tell that Lilit genuinely cares about her clients and is passionate about what she does. She was very gentle, attentive, and made sure I was comfortable the entire time. My skin felt incredibly clean, hydrated, soft, and refreshed afterward, and I noticed such a beautiful glow! If you're looking for an aesthetician who is professional, caring, knowledgeable, and truly takes pride in her work, I definitely recommend booking with Lilit! She is amazing at what she does, and I'm already looking forward to my next facial. My skin has never felt better!

Just had a laser hair removal session with Sonya and she was great. Very thorough. Everyone there…read moreis awesome - you can't go wrong with any of them. The hair removal works so well that I've started doing more and more areas If you get the packages, then it costs the same as getting waxed but more permanent. So I'll actually be saving money in the long term! Highly recommend you treat yourself!

Photos
Prolase Laser & Aesthetics - Prolase babe @lilyeaston giving us all the #hairfree vibes

Prolase babe @lilyeaston giving us all the #hairfree vibes

Prolase Laser & Aesthetics - Lip Fillers with Ramak

Lip Fillers with Ramak

Prolase Laser & Aesthetics - They apply this numbing cream for about 10 minutes prior to the injections. You won't feel a thing!

See all

They apply this numbing cream for about 10 minutes prior to the injections. You won't feel a thing!

LaserAway - medicalspa - Updated October 2026

Loading...
Loading...
Loading...