[[HIGHLIGHT]]I honestly can't say enough good things about Sarah. She's not just a receptionist, she genuinely cares.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She helped me find the best deals and made sure I was getting the right treatments for me.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She even followed up to make sure everything was perfect!!![[ENDHIGHLIGHT]] [[HIGHLIGHT]]I missed one of their LaserAway events because I was sick, and when I came back a month later, she had kept a special gift for me with everything inside.[[ENDHIGHLIGHT]] That really touched me. She didn't have to do that, but she did [[HIGHLIGHT]]Her kindness, thoughtfulness, and care truly stand out.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She's such a beautiful human being, and I'm so grateful for her!!![[ENDHIGHLIGHT]] read more

LaserAway - thank you!! - Medical Spas Near Me - West Hollywood, California

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Yelp's "Not good" is putting it way too mildly. There is a constant shuffle of employees who are not very well trained coming through the doors. So when I have wanted to book with a good nurse again, I have often been told the nurse is no longer with their office. The revolving door of managers, nurses, and receptionists do not help their poor management of client records. I participated in a few of their in-store seasonal promos and the front desk staff here verbally confirmed that they had added to my account with 2 complimentary facials for my participation, and that I would be good to use them at any time as per their overall highly-visible and marketed "no expiration" company policy. The staff never gave me any receipt nor written terms, nor did I know to ask since I greenly assumed they would be trustworthy and would have no reason to lie or shortchange me. Which then led LaserAway to deny me the facials rather than take accountability for their poor management and lack of training of staff who apparently were supposed to have responded differently by providing a receipt to me. [[HIGHLIGHT]]When I tried to clear up the matter with the West Hollywood office where the staff I had fulfilled the promo deal with were based, none of the (all-new) staff were knowledgeable or helpful to figure out what their predecessors had supposedly done for my account.[[ENDHIGHLIGHT]] This experience has only shown me that their promos or offers are not legitamitely worth participating in since it is near impossible to redeem and they cannot be accountable to their word. read more

Do not use this company. They will have you prepay for treatments and then have under qualified staff (that they will assure you have years of experience) mess up your face. I had a Botox treatment done and they put the Botox in the wrong muscles so I have been scowling for two and a half months so far. This has also caused me to now have 11 lines on my forehead which I didn't have previously. They will not get back to me about it and will not return my money for unused prepaid treatments. I won't go back to them for fear they will mess up my face again but I also can't get my money back. read more

This location is like Botox--the staff seems to disappear after six months. [[HIGHLIGHT]]The constant staff turnover makes it feel like nobody sticks around for long which is concerning.[[ENDHIGHLIGHT]] read more

LaserAway - Medical Spas Near Me - West Hollywood, California

In 2021, I purchased several packages of laser hair removal and CoolSculpting at LaserAway. Unfortunately, my experience with CoolSculpting was terrible--the post-treatment massage was so painful it entirely eroded my trust in their providers. It left me flinching through laser sessions, which barely worked because they kept the settings at the lightest level. I eventually gave up, felt gaslit, and assumed my packages had expired. Fast forward to this past August: by chance, I stopped into the West Hollywood location. [[HIGHLIGHT]]To my surprise, the receptionist was incredibly helpful. He looked up my account and found I still had over $2,500 of unused CoolSculpting and laser hair removal sessions.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He kindly helped me exchange it for a new round of brazilian laser hair removal, plus swapped upper-leg sessions(hair is blonde) for underarms and even a small amount of Botox.[[ENDHIGHLIGHT]] I was relieved and actually willing to give LaserAway another chance. During that discussion, I planned to keep two CoolSculpting treatments, but later decided it just wasn't for me. [[HIGHLIGHT]]I emailed a cancellation request four days before my appointment and received written confirmation of acceptance.[[ENDHIGHLIGHT]] However, while I was traveling in Europe, LaserAway reneged on everything--they revoked every single redemption the receptionist had restored. In the end, I not only lost thousands of dollars but also wasted time and energy on a bait-and-switch. What started as a chance for them to rebuild trust turned into an even bigger disappointment. read more

LaserAway - I took this on Aug 3rd. It clearly lists the cool sculpting as unused. - Medical Spas Near Me - West Hollywood, California

**Avoid LaserAway at All Costs - Predatory Sales, Shady Policies, and Zero Integrity** Dealing with LaserAway has been an absolute nightmare, and it's astonishing that a company in the aesthetics industry operates with such blatant disregard for customers. From the moment you walk in (or even before, with their relentless sales calls and texts), it's clear this place is not about providing quality treatments--it's a high-pressure sales machine designed to squeeze every possible dollar out of you through nonstop upselling and manipulative tactics. You can't simply book a straightforward service like Botox or filler. No, every visit turns into an exhausting interrogation where staff push packages you don't want, making you feel like you're doing something wrong if you just want a single treatment. The irony? They'd probably make more loyal customers (and money long-term) if they allowed simple à la carte options without the constant hounding. What's truly infuriating is the complete lack of consistency or transparency in their "system." Rules seem to change depending on who's speaking to you and what they're trying to sell that day. My mom and I both have accounts, and we've transferred leftover Botox units between us without issue in the past. But this time? My mom booked an appointment for me to use her remaining units, and initially, the nurse said it was fine--we could transfer them easily. Five minutes later, the front desk rep (the same one who'd been aggressively calling my mom to buy a new package) swoops in and declares: "Actually, no--you can't transfer existing units unless your mom buys another package." When pressed for an explanation of how one has anything to do with the other, she couldn't provide one. It was obvious this "policy" was invented on the spot to block us from using what we'd already paid for, purely to force another sale. My mom requested a manager and was bounced around to 3-4 different people, each giving conflicting stories and zero real answers. Finally, one promised to "find a solution" and call back. That was four days ago--no call, no follow-up, just radio silence. Classic LaserAway: make promises they have no intention of keeping to get you off the phone. At this point, even the thought of getting a quick Botox touch-up fills me with anxiety because I know it'll involve battling their sales gauntlet. Their customer service is nonexistent, and the way staff arbitrarily "change the rules" to prevent you from using your own prepaid services is downright shady and unethical. My mom and I are done--we're closing our accounts and taking our business elsewhere to a provider that treats clients like people, not ATMs. LaserAway lacks any shred of integrity, and based on the flood of similar complaints online, we're far from alone. Save yourself the stress, frustration, and wasted money--go anywhere else. 1 star only because zero isn't an option. To respond to LaserAway's comment - It's telling that you rush to respond publicly to a review within hours, yet ignore customer calls for days--or indefinitely. This selective urgency speaks volumes about your priorities. We've been given conflicting stories, repeated outreach ignored, and nearly two weeks without resolution--effectively ruining a Christmas gift. No surprise you couldn't locate my account; it's under my maiden name. Proper customer care would have resolved that easily. For context: Trustpilot rates you 1.5 stars for good reason--dishonest sales tactics, abysmal service, and kindness that evaporates post-purchase. Last offer? Transfer my mom's remaining 70 Botox units to me for $60 while forfeiting 20--or she buys a new multi-thousand-dollar package and you transfer them "free." Classy. read more

[[HIGHLIGHT]]They hate their customers here.[[ENDHIGHLIGHT]] They canceled an appointment on me the day of. Then when I came back the next week, I was 5 minutes late and when it turned out my appointment was gonna take a bit longer they wanted to reschedule me entirely. Have never experienced anything like this before from any business of any kind. Avoid like the plague! read more

If I could I'd give 0 stars Spent $1000+ for tattoo removal for it to only be 10 sessions right Each session I repeated there was no change in tattoo and no change really Of course 10 sessions later My tattoo went from dark black to just black No change at all They keep you a a very light number each session so you can keep coming back and pay for more sessions It's ridiculous And it wasn't a big tattoo either it was just a word on my forearm So probably 2 years later 10 sessions later My tattoo looks the same. And they have the audacity to ask if I wanted to purchase a 3 pack of tattoo removal NO. Ridiculous Over charge and no change once so ever in my tattoo that I'm removing. I'd never recommend this spot EVER Waste of damn money. read more

[[HIGHLIGHT]]I made the mistake of signing up for a promotion with them and before you know it, three missed calls back to back, spams of texts, emails.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Everyday. I hadn't even stepped foot inside and I was already over it.[[ENDHIGHLIGHT]] Absolutely not. read more

[[HIGHLIGHT]]Very professional friendly and a wonderful atmosphere.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Giau always greet you with a smile she is very knowledgeable about product and services.[[ENDHIGHLIGHT]] The nurse Sara performs the procedures in a clam and relaxing stress free environment. I recommend West Hollywood staff everyone here is kind. read more

LaserAway - Medical Spas Near Me - West Hollywood, California

I've been going to LaserAway West Hollywood for a year and a half and have received numerous treatments and so many compliments! [[HIGHLIGHT]]I cannot say enough positive things about the staff, the treatments, the atmosphere, everything![[ENDHIGHLIGHT]] [[HIGHLIGHT]]I literally love going![[ENDHIGHLIGHT]] Obviously the laser hair removal is amazing, but the filler is amazing (they are so good at making sure it looks good on you and you don't go overboard) microneedling, clear and brilliant, cool sculpting, thermage! And they always have great deals going on. The premium awards are such a good deal too!! It literally pays for itself! [[HIGHLIGHT]]Giau is my girl, I've been working with her from the beginning, she's such a sweetheart and is like family, I remember when she got engaged and we were so excited[[ENDHIGHLIGHT]] LaserAway is amazing, if you are not getting all of your treatments there, switch over!!! read more

5 Stars for LaserAway in WeHo and Beverly Hills location! I achieve amazing results w/ a highly qualified team of professionals and nurses at LaserAway. They definitely take time, care and attention to detail w/ every service I've had. Which includes- Botox- to reduce the wrinkles on my forehead, Juvederm- to restore volume and fullness in my lips, and Cool-Sculpting to get tighter for my next bodybuilding competition! I'm so happy to have fast effective treatments and painless procedures... all at affordable prices. The Director- TR has the knowledge, years of experience and is highly skilled. A very upstanding and respectable guy. I highly recommend TR and the staff in WeHo and Beverly Hills. They are committed to getting you the best results possible. ~Super Happy Tina read more

Such a amazing staff ! My nurse "Ana " was sensitive to my needand extremely thorough with laser hair removal on my face. I will definitely be booking with her again. The receptionist "Emily " is so helpful and such a cutie pie My experience today way amazing ! read more

Amazing front desk service By Giau ! I love her.. so friendly and resourceful! My nurse was also great, Arsena. The whole staff is great at Sunset Blvd. Laseraway. read more

Excellent service from the start. The location is easy to find, with plenty of parking meters available on Sunset Blvd. Rich, the guy who welcomes you, is very kind and helpful, making the experience much more pleasant. The two nurses who have attended to me so far have been extremely friendly and professional. I hope this level of care and quality continues throughout all my laser sessions. read more

LaserAway is a Predatory Sales Trap - Refused to Let Me Transfer My Own Botox Units Without Forcing a New Package! Steer Clear! As a loyal customer with an account at LaserAway, I thought I was doing the right thing by sharing my leftover Botox units with my daughter - something we've done seamlessly multiple times before without any issues. Boy, was I wrong. This company has devolved into an exhausting, high-pressure sales nightmare that treats paying customers like walking wallets, and their shady, ever-changing "policies" are the last straw. My daughter and I are both closing our accounts and never looking back. It started with the nonstop aggressive phone calls and texts harassing me to buy another Botox package. I explicitly said no - I didn't need one; I just wanted to use what I'd already prepaid for. So, I booked an appointment for my daughter to use some of my remaining units. The nurse initially confirmed it was no problem: "We can transfer the units easily." But five minutes later, the front desk salesperson - the exact same pushy rep who'd been hounding me to upgrade - marches out and overrides her: "No, actually, you can't transfer those existing units to your daughter unless you buy a new package first." I demanded an explanation for how the two were even remotely related. She stammered, couldn't provide one, and it was crystal clear this was a made-up rule to block me from accessing my own prepaid services and force another sale down my throat. I asked to speak to a manager, only to get shuffled around to three or four different staff members, each spouting a conflicting story with zero accountability or straight answers. It was like a bad comedy of errors - no one knew (or would admit) the "real" policy because there isn't one; it all depends on whatever package they're desperately trying to sell you that day. Finally, I landed with someone who swore they'd "find a solution" and call me back promptly. That promise was made four days ago. Crickets. No callback, no email, nothing - just classic LaserAway ghosting to wear you down. You can't just walk in for a simple Botox or filler touch-up anymore. Every interaction is a gauntlet of relentless upselling, where staff hound you like car salespeople, ignoring your "no" and inventing obstacles to prevent you from using what you've already paid for. Their terms vaguely prohibit account transfers, yet they've allowed family sharing like ours in the past (and Reddit users mention transferring balances between treatments), proving it's all arbitrary and sales-driven. This isn't customer service; it's predatory manipulation, bait-and-switch tactics that reek of unethical business practices. (And don't get me started on the watered-down Botox complaints I've seen online - another red flag.) The anxiety of dealing with LaserAway's chaos has ruined what should be a relaxing self-care routine. They'd make far more money (and keep loyal customers) if they just offered straightforward individual services without the package-pushing BS. Instead, their atrocious customer service, lack of integrity, and rule-bending to extract more cash have driven us away. We're done funding this circus - accounts closed, business taken elsewhere to ethical providers who value clients over commissions. If you're considering LaserAway, read the flood of similar upselling horror stories on Yelp and Reddit first (like endless sales pressure and poor follow-through). Save your money, time, and sanity - go literally anywhere else. read more

Spent more than 3k on 8 sessions of laser hair removal. Did not get even the slightest amount of hair reduction. I went to another laser hair removal business, only to be told that I am not a good candidate for laser hair removal (dark dirty blonde hair that is slightly red). [[HIGHLIGHT]]I feel like the sales person at this location didn't care and just wanted to up sale me.[[ENDHIGHLIGHT]] Feels like this place must run on commission, why else would I be sold on a service that other establishments refused to do on me because it wouldn't work on my hair type? I feel BAMBOOZLED! read more

BEWARE- First off, no price list whatsoever so how can you know you are getting a deal on anything. [[HIGHLIGHT]]It's funny how they literally push you asap to write a review. Why? Because of all the negative reviews and they all work on commission.[[ENDHIGHLIGHT]] Everyone is working on commission so of course they are so nice.[[HIGHLIGHT]]i am sick of being hit up every visit by the employees pushing services.[[ENDHIGHLIGHT]] DONT REVIEW ANYTHING until you are completely done when your full treatment cycle of whatever it is. Multiple lawsuits, complaints, and negative reviews raise concerns about LaserAway's business practices, with many customers alleging it is a "scam". I CONCERNs- are mainly focused on aggressive sales tactics, misleading advertising, unclear refund policies, and poor customer service, though the actual laser treatments are not universally criticized. Allegations of deceptive and predatory practices Misleading advertising and fake sales: Lawsuits accuse LaserAway of promoting constant "limited-time" sales that are always replaced by another promotion, misleading customers into thinking they are getting a unique discount. Unclear costs and financing: The company has been sued over concealing that its payment plan is actually a third-party credit card with high-interest rates. Customers report being rushed into financing agreements without fully understanding the terms, sometimes ending up paying much more than the advertised price. [[HIGHLIGHT]]High-pressure sales tactics: Many reviews describe a high-pressure sales environment, with employees trained to use manipulative techniques to close sales.[[ENDHIGHLIGHT]] Customers report feeling pressured to buy large packages upfront, with the sales talk continuing on every visit. Difficulties with refunds and cancellations: The company's official policy states that all sales are final and that refunds are typically not offered for treatments, only store credit. Many customers report being denied a refund even for unused sessions or after experiencing negative results. There is a clause in the contract waiving Laser Away clients' rights to class action lawsuit ability. [[HIGHLIGHT]]Poor customer service: Customers frequently complain about unresponsive customer service, unreturned phone calls, and missed appointments.[[ENDHIGHLIGHT]] Some have been told to stop calling after repeatedly trying to resolve issues. Negative reports regarding treatment and results Inconsistent results: Some customers allege they saw minimal to no results even after completing multiple sessions, suggesting a possible scam to make customers purchase more sessions and they tell you they will give you a "discounted rate" In some cases, customers claim treatments caused new hair growth or permanent hyperpigmentation. Lack of accountability: When issues like burns or poor results are reported, some customers say the company denies responsibility, deflects blame, or gaslights them. Inexperienced technicians: Reports from former employees and customers suggest that technicians may receive inadequate training, leading to inconsistent quality of care. Some nurses and injectors are described as inexperienced, which can lead to botched or painful procedures. Missed or rushed sessions: Some reviewers state that staff have double-booked appointments or rushed through procedures, leading to missed spots and poor results. Steps for customers with complaints If you feel you have been scammed by LaserAway, you can take the following actions: Document everything: Keep a detailed record of all communications, signed contracts, billing statements, and photos of your results. This is critical for building your case. Contact LaserAway in writing: Their corporate office number is below. Send a formal letter or email to LaserAway and its corporate office, clearly stating your issues and requested resolution. This creates a paper trail. File a complaint with the Better Business Bureau (BBB): Many negative reviews appear as complaints on the BBB website, and this process can sometimes lead to a resolution. Dispute charges with your credit card company: If you paid with a credit card, you may be able to dispute the charges, especially for services you did not receive. Contact a lawyer: Because LaserAway has faced multiple lawsuits for deceptive practices and violating consumer protection laws, Look it up for yourself and don't get burned here. Their corporate number: and email - - contact@laseraway.com 844-800-0618 also any complaints go to www.bbb.org read more

I've been really happy with the results I've gotten at Laser Away with hair removal and more recently Xeomin for my fine lines and wrinkles. [[HIGHLIGHT]]The staff have always been helpful and recently Giau went above and beyond and provided me with outstanding service to help me make sure I was getting the right services I needed.[[ENDHIGHLIGHT]] Thanks so much! read more

I've been treated very nicely and with empathy at LaserAway. They have the best customer service and are always accommodating! Scheduling appointments is easy and convenient. Giau (Yow) has been super kind and incredibly helpful. She is a model for customer service - if I had a business, I would hire her. Highly recommend LaserAway for their outstanding service and professionalism! read more

LaserAway - Medical Spas Near Me - West Hollywood, California

I've been a customer at Laser Away for nearly 4 years. The first three years I was going to the Marina del Rey location. I can't say enough about how amazing they are at that location. However, for the past few months I've been going to the West Hollywood and Beverly Hills locations and the contrast is startling. They have canceled 3 out of my last 4 appointments at the last minute and don't really seem to care about how that impacts me. Additionally, if you decide to go to Laser Away be prepared to be aggressively upsold every time you call or go into one of their locations. There are so many options in LA. I strongly recommend you find an alternative. read more

I've been going to Laseraway for almost a year and I have had multiple treatments... Today I came in for my second thermage half face treatment. Nurse Paula was quick and efficient, I appreciate that my appointment started on time and I was finished in only 30 minutes. Thermage can be painful in certain areas of the face, but, everyone is different. I've spoken to some that felt only a little tingle and others that said it was too much! I like to think about it as the more painful the better the results will be. I love this location it's walking distance for me, and everyone that works there is friendly and helpful. Sorry no pictures on this review! LOL. read more

I went to laseraway 3 months after getting Botox for the first time ever because I thought you just had to keep up with it. The nurse was amazing and told me I was nowhere near ready yet and to come back in a few months. This made me feel amazing about their company because it didn't seem pushy! I had put down $55 to secure the Apt and they assured me I could use it any time, it doesn't expire. I came back today because I was definitely ready for some more Botox. The nurse was lovely- gave me breaks and chose an appropriate amount of units. My major issue is with the lady running the front desk. She was so pushy right off the bat to have me put down a large sum of money for a Botox bank. I said no and she made a face and told me that it would be way cheaper to get one. I asked her to explain what it was because she was pushing it without telling me what it entails. I did some mental math and realized it would only save me $1 per unit. I make more in interest by keeping it in my bank account and it's the holidays so money is tight. She kept saying she had never heard of putting down money before the Apt, and thankfully someone else was there and told her it was typical when booking, so I didn't end up losing the $55 I originally put down. She was incredibly rude, pushy, and judgy- all to get shame/trick people into spending more money. It's a shame that LaserAway lets adult bullies be the face of their shops to try and earn more. Their nurses are smart, lovely & good at their jobs. This woman turned me off of this office. I will try the Beverly Hills office next time in hopes of having a better experience. If you've made it this far, just know I'm not a harsh critic- you can see my hundreds of positive reviews on my Yelp page. I am truly shocked that an adult acted the way she did and that LaserAway allows their front staff to be pushy and rude. If you go- know that their nurses are great and are not pushy. I'm a nurse myself and felt they were knowledgeable and appropriate. Don't let anyone at the front desk pressure you to spend more without explaining what they want you to buy and doing the math yourself. read more

LaserAway - Cute entry! - Medical Spas Near Me - West Hollywood, California

I am writing this message to file a complain towards a specific employee of laseraway in West Hollywood. This employees name is Paula. I have been serviced by Paula on multiple occasions and have left feeling very unhappy with my service. I did mention to the front desk that I would like to not be put with her for my future services. For today's appointment I was the one who changed my appointment so therefore I was placed with Paula again. I was not ecstatic about the situation, but I was the one who changed my appointment so I went with it. Unfortunately, today (2/26/24) specifically was the last straw I had with Paula and the service I was provided. To list things out: How does one forget to provide the protective glasses to the client that is getting a laser treatment? Isn't this the basics that providers are taught literally saw sparks flying from the laser and my skin was literally on fire, then I asked her if we don't need to wear the glasses? Then she said to me, "oh yeah thanks for reminding me". I don't usually wear glasses..... in any shape or form, is this OK? Also, I don't know if it's customary to disinfect the area before you start doing a tattoo removal but that was not done for me and I had this done for me before in the past with victoria and the other provider I had. If this is not usually in the protocol, I understand but today's appointment one of my tattoos that were being removed bled a lot. This is the first time my tattoo has bled but I understand if this is normal while you progress into the process of removal. Please let me know if this is normal. It seems to me that Paula has no real consideration for her clients, or even care for their comfortability. Maybe this is me nitpicking or I'm just comparing to the excellent service that I was provided by victoria And my other service providers but she never once Offered me ice packs, or some ointment and supplies to take home for the aftercare. When she is wrapping my arms with the gauze, she did not put down a protective layer before hand, so that the Ointment would not seep out of the loose gauze. Maybe I'm over analyzing that part but like I said, I was provided all of this before, and had an expectation set for the service I was being provided. I am very disappointed and immensely angered by today's events, and it is not worth paying this amount of money to be treated like this. read more

LaserAway - Blood seeping through the wrapping. - Medical Spas Near Me - West Hollywood, California

Amazing place with the amazing Technician such as Krystal. Very caring and friendly prompt and thorough! Front desk is always top notch! Keep up the great work guys! I will be back ! read more

LaserAway - If hair was necessary attribute to the men's beauty it would not grow in all unpleasant areas of the body - Medical Spas Near Me - West Hollywood, California

Catherine was great. I honestly wasn't feeling my best today so I made an appointment for clear and brilliant so I could feel pretty which in turn makes me feel better. I didn't think I was going to leave feeling that great. Catherine was so nice and we chit chatted the entire time during my session. I usually just keep my mouth shut and enjoy the facial, but it was soooo nice to talk to Catherine and just chat about random stuff. When we were done I didn't realize how therapeutic that was. Really--thank you Catherine!!! read more

I always feel so welcomed when I come to LaserAway West Hollywood. I come in for underarms and bikini and the process is so quick and painless. Truly the kindest staff and best service in the Los Angeles area. Highly recommend if you're looking for a laser spot!!! read more

I cannot say enough great things about the WeHo location!! It's clean and the staff is always so friendly. [[HIGHLIGHT]]Giau at the front desk is super helpful and always goes out of her way to make me comfortable.[[ENDHIGHLIGHT]] Love Laser Away, I recommend them to all my friends! read more

Had the greatest experience with Kelsey getting my laser hair removal done in multiple areas. Kelsey made me feel extremely comfortable, she's quick and super patient! 10/10 experience! read more

Love LaserAway. [[HIGHLIGHT]]I'm treated so well and everyone is caring and very knowledgeable.[[ENDHIGHLIGHT]] Thanks for polishing me up and keeping me well . . . beautiful. Best to all - Lisa A. read more

Giau at the front desk is amazing! Lovely and helpful for both appointments and with pointers for good deals. I had a great session with Dominique that was relatively pain-free thanks to a little bit of numbing cream and the cold air that's blasted with the laser! Thankful this place is so easy. read more

I got the best hydrofacial because of Giau's recommendation. Initially I was very scared and hesitant to try new treatments due to my history of acne and sensitive skin, but Giau reassured me of the process and results, so I did it. Arsema did the treatment. the facial was painless and relaxing. I am so glad I tried this. I woke up with glowing skin, and my skin looked and felt smoother and more clear. I am so happy Giau took my fears away. I will be getting this facial now every month to help improve my skin texture and pigmentation. I loved watching all the gunk come out of my skin. My skin immediately felt more clean. If you are scared to get any treatments or put any new products on your face make sure you ask for Giau because she will take care of you!! read more

LaserAway - The best part! - Medical Spas Near Me - West Hollywood, California

Giau is amazing!!! Highly recommend coming here for the best customer service and quality of work. I've been coming here for years and plan to continue. read more

Love it here! Always so easy breezy and they make me feel so comfortable! I have had a few different tecs but they are all so amazing at what they do! Thank you Laser Away! I'm on my 5th session now and definitely seeing results.Genesis and Giau are the sweetest! read more

LaserAway - First time laser! - Medical Spas Near Me - West Hollywood, California

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This was my first time at this location and I absolutely loved it! Giau Arsema greeted me the moment I walked in and took such great care of me while I was there. I'm usually terrified each time I come for tattoo removal and she made me feel so safe. Thank you read more

PJ and staff are SO nice ; accommodating and professional. Parking is easy , the space is Uber clean, booking an appointment is also easy. read more

I love coming here for my treatments! The staff is so friendly and welcoming. Parking is extremely easy and it's very conveniently located! I always recommend Laser away to everyone I know, it's the only laser hair removal that worked on me and it makes my life so much easier to not deal with ingrowns, razor burn and shaving! Plus their beauty products are amazing too, I love the spf tinted moisturizer and the microdermabrasion scrub! Coming here is always such a treat! read more

LaserAway - Reception - Medical Spas Near Me - West Hollywood, California

Everything like always!! I love the staff here so much! My favorite part might just be the staff at the front desk. I always feel so welcome and taken care of. I'm offered water and always enjoy a nice chat! I've done several procedures here and I've always had great results along with professional nurses who take their time to customize the treatment to YOUR body. I will continue to come to LAserAway for years to come! read more

[[HIGHLIGHT]]Giau is my LaserAway shaman. She guides me through the large lists of services, lets me know what would best suit me based on my needs, and hooks it up with really aggressive deals.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I can't recommend her enough, her smile and positive attitude is just the cherry on top.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Got my 3rd Brazilian & underarm treatment done by Danielle and she was amazing![[ENDHIGHLIGHT]] I have 3 more sessions to go and so far I'm loving to the results! Thank you so much! read more